Mercure Birmingham West Hotel 4 estrelas
Classificação clientes Avis (Classificação ALL) 3.9/5 194 comentários
Hotel ALLSAFE. Aprovado
Ideal for access to Commonwealth Games 2022 venues
24hr food and beverage available, along with a full English Breakfast & Dinner menu.
Just 20 miles away from Birmingham International Airport
Complimentary onsite carpark with space for up to 300 vehicles
Heated indoor swimming pool, fitness centre, including a jacuzzi, steam room and gym
Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom
BIRMINGHAM A 32 km / 20 milhas
M5 JUNCTION 1 A 0 km / 0 milhas
HAWTHORNS A 1 km / 1 milhas
SANDWELL AND DUDLEY A 3 km / 2 milhas
GPS:52.513438, -1.976012
Check-in a partir das - Check out até as
Our restaurant's welcoming atmosphere is the perfect place for all your culinary needs. Start your day off right with a breakfast buffet, offering a wide variety of hot and cold options or retire your day with our range of local and international dishes.
Our Lounge Bar serves a variety of refreshing beverages and is the ideal location for a business meeting, relaxing drink with friends or to catchup on the news and sports.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 3.0/5
Cherbil Avaliação certificada TripAdvisor
On a long drive back from France this was in just the right location for an overnight break. Easy to find, even if we missed the entrance first time, and plenty of parking. Reception was efficient rather than friendly, and so was the room. Little hanging or storage space, and nowhere to put things on a surface except the floor. Just as well this was a one night non working stay. As we were so close to the motorway it was a pleasant surprise to find the room so quiet. The dinner menu was cutting edge 1960's, except for a great looking veggie wellington. Our poor server couldn't unscrew the wine bottle, but the meal was OK. The breakfast buffet was good. We would stay again, if only for the location.
Hello Cherbil Thank you for your review and positive comments. I am pleased to let you know that we have introduced new menus in our restaurant and have upgraded our breakfast offering and service. We have undertaken a great deal of training with our team as everyone should know how to open a screw top bottle of wine, there is no excuse for this happening. Once again thank you for your review. Warm regards Chris Sherman
Classificação TripAdvisor 3.0/5
Bob M Negócios - Avaliação certificada TripAdvisor
Room 133 looks out onto trolleys of either rubbish or dirty linen, which woke me at about 5.45am Evening meal took 35 minutes between main course and puddings. Extremely disappointing. Made me late for appointment.
Hello Bob M Thank you for your feedback, we have taken your points and have discussed with the team to improve our overall service. I would like to let you know we have been working hard to improve our restaurant service and have introduced new menus in our restaurant, this will enhance our food selection and speed up the service. I must apologise for the delay during your dinner and for making you late for your appointment. Warm regards Chris Sherman
Classificação TripAdvisor 5.0/5
markwads Negócios - Avaliação certificada TripAdvisor
Excellent Hotel, the Hotel us aituated in a very good position, very quiet, the staff are the most welcoming and professional, from the reception through to the General Manager. Nothing is a problem, they accommodate any requests or issues, with a smile on their faces. The reception team, Gerry, Yvonne, Marita, Stefan, Arita, etc. Are a pleasure, as are the other Staff Julija, Bal, Sverlana, Evisa, Samanta, Anya etc The Chefs will try and accommodate any requests within reason, I would reccommend staying here, the amenities are also a very good Standard
Classificação TripAdvisor 5.0/5
amarjitnico Avaliação certificada TripAdvisor
Excellent customer service girls were very polite and helpful very professional. Rooms were exceptionally clean and tidy, location was great just off the motorway, the bed was very comfortable I had a goodnight sleep. I’ll definitely be visiting again very soon thank you 🙏🏾
Classificação TripAdvisor 3.0/5
MartinW219 Negócios - Avaliação certificada TripAdvisor
The hotel was pleasant enough however in the room the heating wasn't working, the mattress was lumpy and seemed to collapse to one side so you felt like you were sleeping on the slant. Breakfast of kippers took 30 mins to arrive and when it did arrive it was burnt.
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