Novotel Birmingham Centre 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.360 comentários

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Descrição

Extras do hotel

  • Instalações de lazer no local, incluindo crianças jogando no canto e uma sala fiteness.

  • Restaurante elegante, jantar tipo bistrô descontraído

  • Bar íntimo e elegante para bebidas e lanches

  • O Gourmet Bar oferece opções da cozinha internacional

  • A 800 m da estação Birmingham New Street e a 7 min. a pé da Arena, 3 min até o ICC

Nossas acomodações

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Localização do hotel

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
Reino Unido

GPS:52.476406, -1.912898

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.360 comentários

Classificação no TripAdvisor  4.0/5  2.242 comentários

Certificado de excelência 2023

A 21st Birthday in Birmingham

Classificação TripAdvisor 5.0/5

Ethan B Avaliação certificada TripAdvisor

I took my girlfriend to Birmingham for a weekend to celebrate her 21st birthday and chose to stay in the Novotel. The members of staff were very kind and attentive to us straight away and due to me mentioning whilst booking that it was her birthday, they generously upgraded us to an executive suite with no additional charges. The room was spacious, clean and very accommodating. They organised a bottle of Rose, a box of chocolates, balloons, a card and some rose petals in the room in preparation for our arrival. The food downstairs was also tasty, very fast and well organised service and I would certainly stay here again if i am to go to Birmingham again in the future.

Grubby and outdated room

Classificação TripAdvisor 1.0/5

LucyJH Negócios - Avaliação certificada TripAdvisor

I stayed in Room 629 and it was grubby and very outdated. I had stains all over the carpet, skirting boards were filthy and the shower curtain was hanging on by only 2 hooks. Carpet and walls on the landing were stained and filthy as well. Problem at check in when they wanted to charge me for a prepaid booking too and no apology for the mistake. Breakfast was good and the ground floor was more modern but no excuse for the shabby state of the room.

Dear Lucy, Thank you for taking the time to share your feedback with us. We sincerely apologize for the subpar experience you had during your stay, and we appreciate your honesty in pointing out the issues you encountered. We are genuinely sorry to hear about the condition of Room 629 and the cleanliness concerns you raised. This falls well below our standards, and we want to assure you that we are addressing these issues immediately to ensure a more pleasant stay for our future guests. Additionally, we apologize for the inconvenience you faced during check-in. We understand the importance of a smooth check-in process and regret any oversight in charging for a prepaid booking. Please know that we are actively working on improving our colleagues' training to avoid such errors in the future. On a positive note, we're glad to hear that you enjoyed the breakfast and found the ground floor more modern. However, we acknowledge that this doesn't excuse the state of the room you were assigned. We genuinely value your feedback, and we want to assure you that your concerns will be shared with our team for immediate action. Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work diligently to address these issues. Sincerely, George Fratiloiu Front Office Manager

Best service

Classificação TripAdvisor 5.0/5

Tourist249198 Avaliação certificada TripAdvisor

The afternoon tea was lovely but the waiter was the best of all. The made our experience incredible, she was so lovely, discreet , helpful. Such a shame I don't know her name but she was black , very short hair, glasses . Please pass this compliment to her on my behalf she's a credit to your hotel . I spent some lovely time with my friend and nobody rushed us to leave it was truly amazing .

Dear Tourist249198, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your afternoon tea and that our waiter made your experience truly incredible. Your kind words about our waiter's demeanor, helpfulness, and professionalism are greatly appreciated. We're so glad to hear that she contributed positively to your visit and made it memorable. We'll be sure to pass along your compliments to her, and we're certain she'll be delighted to hear your feedback. We're pleased to know that you and your friend were able to enjoy your time without feeling rushed and that you had a truly amazing experience with us. We look forward to the opportunity to welcome you back for more memorable moments in the future! Warm regards, Ionel Voicu Operations Manager Novotel Birmingham City Centre

Excelente hotel

Classificação TripAdvisor 5.0/5

marianamN3546YO Família - Avaliação certificada TripAdvisor

Fomos muito bem recebidos. Amigável com as crianças. Perto de tudo! Quarto confortável. Muito bom atendimento no restaurante. Excelente comida! Recebemos brindes para as crianças! Os funcionários do restaurante foram gentis.

Dear Mariana , Muito obrigado por sua gentil revisão. É muito apreciado e posso garantir que minha equipe ficará feliz em saber que você gostou da sua estadia. Estou ansioso para recebê-lo novamente em breve. Sinceramente, George Fratiloiu Gerente principal do escritório

Excelente localização

Classificação TripAdvisor 4.0/5

LucianaBraga Negócios - Avaliação certificada TripAdvisor

O Hotel é muito bem localizado, no centro de Birmingham. O quarto é amplo e limpo nos padrões da rede Mercure. Cafe da manhã com grande variedade de pães, frios e frutas. Perto do hotel existem muitos restaurantes. A equipe é muito simpatica e educada.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.057 comentários 8.8/10 Localização
  • 1.543 comentários 6.2/10 Quarto
  • 1.510 comentários 9/10 Serviço
  • 14 comentários 6.5/10 Wifi
  • 640 comentários 6.5/10 Limpeza
  • 543 comentários 8.5/10 Café da manhã
  • 434 comentários 5.9/10 Atmosfera

Com a tecnologia Trustyou

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