Mercure Birmingham West Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 472

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Mercure Birmingham West Hotel - Image 2
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Opis

O hotelu

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Nasze pokoje

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Pokój 1

Lokalizacja hotelu

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

Pozycja GPS:52.513438, -1.976012

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 472

Ocena TripAdvisor  4.5/5  Liczba opinii: 493

Certyfikat Doskonałości 2024

Business stay

Ocena na stronie TripAdvisor 5.0/5

Georgia G Opinia zatwierdzona w TripAdvisor

Thank you for your feedback. We're pleased you enjoyed the breakfast and amenities, though we're sorry to hear about the issues with the shower and bed comfort. Your comments will be shared with our team to improve the experience. We hope to welcome you back for a better stay next time. Rad / Front Office

Rude staff, not helpful

Ocena na stronie TripAdvisor 1.0/5

Tom T Opinia zatwierdzona w TripAdvisor

Dear Tom T, Thank you for taking the time to tell us about your experience. I was extremely disappointed to read your review, firstly because you were left disappointed by the experience but also because you appear to be disappointed by the provisions of the meeting which was requested by the company organising the course you attended which the hotel does not dictate. 2 servings of tea and coffee are provided throughout the day, one in the morning and one in the afternoon. Any other coffee throughout the day was not booked nor paid for as part of the course you company booked as well as the free use of our restaurant coffee machines. Neither are included in the event you attended, hence why our team would have intervened. The event you attended chose not to book lunch which therefore wasn’t provided. As I am sure you would appreciate, we prefer that you eat within the meeting room which is booked for the event and not consume food not purchased on the premises within our public areas in the same way a pub would not tolerate anyone bringing their own alcohol to drink. I am sadden that your conclusion was that the team was not friendly when in fact, they were simply trying to do their job and fulfil the requirement of the course which I fully appreciate you may not have been made aware of. All course requirement are provided to the hotel and we are simply fulfilling these requirements. Whilst I appreciate your feedback, your disappointment is the result of the course requirements and not the lack of willingness from the hotel to provide the service expected. Yours sincerely, Sebastien Brunet / General Manager

QPR Away Day at WBA Birmingham

Ocena na stronie TripAdvisor 5.0/5

Frankie W Opinia zatwierdzona w TripAdvisor

Thank you for your wonderful review! We're delighted you had a comfortable stay. Hopefully, on your next visit, you'll have time to experience our pool facilities as well! Looking forward to welcoming you back soon. Best regards, Rad / Front Office

Dog friendly

Ocena na stronie TripAdvisor 4.0/5

wendy k Opinia zatwierdzona w TripAdvisor

Thank you for your detailed review! We are delighted to hear that you found our team pleasant and that you enjoyed the cleanliness of your room, spa facilities, and breakfast. It’s also great to know that your furry friend felt welcome and well accommodated! We appreciate your feedback regarding storage space in the room and the breakfast setup - we’ll certainly take this into consideration. Regarding parking, we apologize for any confusion and will review how this information is presented on our website to ensure better clarity. We hope to welcome you (and your pup!) again soon. Best regards, Rad / Front Office

Cicho i bardzo czysto

Ocena klientów 5.0/5

Tomasz Pary - Opinie potwierdzone ALL

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 379 Liczba opinii 7.8/10 Lokalizacja
  • 971 Liczba opinii 6.3/10 Pokój
  • 889 Liczba opinii 8.4/10 Obsługa
  • 30 Liczba opinii 5.5/10 Internet
  • 464 Liczba opinii 5.3/10 Czystość
  • 375 Liczba opinii 7.4/10 Śniadanie
  • 256 Liczba opinii 5.6/10 Dobra oferta cenowa
  • 210 Liczba opinii 5.5/10 Strefa wellness

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