Mercure Telford Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 438 件のレビュー

Mercure Telford Centre Hotel - Image 1
Mercure Telford Centre Hotel - Image 2
Mercure Telford Centre Hotel - Image 3
Mercure Telford Centre Hotel - Image 4

説明

ホテルのその他の情報

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

当ホテルの客室

ホテル所在地

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  438 件のレビュー

トリップアドバイザーの評価  4.0/5  423 件のレビュー

2024エクセレンス認証

Warm, professional and delicious.

トリップアドバイザーの評価 4.0/5

Tony8809 ビジネス - トリップアドバイザー認証口コミ

Service from Dean and Yuen was personable and efficient. Hake and Rafi was lovely. I avoid hotel restaurants but this was excellent. The atmosphere is less sterile than most hotels and there is a warm and friendly atmosphere. I’d come again.

Restaurant food was perfectly cooked and very friendly and attentive staff

トリップアドバイザーの評価 5.0/5

L9336AOsamm トリップアドバイザー認証口コミ

Visited the Restaurant and the service was quick and the staff were very friendly and attentive, I had the Chicken burger and the food was well cooked and piping hot. Chicken was very juicy and tender and the chips were well salted and golden in colour.

Dear L9336AOsamm, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Ok for the price

トリップアドバイザーの評価 3.0/5

Peejdj ファミリー - トリップアドバイザー認証口コミ

Spent a night here, with breakfast included. The hotel is easy to find on an industrial park near the centre of Telford. It is a typical 1980s/90s build - architecturally uninspiring to look at but inside it was OK. It looks as if the rooms and reception have been updated in the last few years. The room had a spacious double bed, a table and chair and large TV. The bathroom was clean and had a walk in shower (no bath). Our room overlooked the car park and nearby ring road and got a bit noisy with traffic at breakfast time. The walls are a bit thin and I could hear someone coughing in the next room when I woke up in the early hours. The pool area is definitely in need of redecoration, with stained ceiling tiles and rusting metalwork. It is quite dark with no ceiling lights, although the pool itself is lit OK. The pool was heated to a decent temperature and the hot tub was very hot! One issue was that we couldn’t use the lockers in the changing rooms as they require a padlock, and we weren’t offered one at the fitness centre reception when we checked in. We had our evening meal at the bar - it was pretty decent and reasonable value - around £25 for an adult main and child. There is a pool table which costs £2 per game, but the area in which the tables are located has nearby walls and pillars which makes taking shots from some angles impossible. The breakfast was OK, but by the time we got down some of the hot food looked as if it had been sitting around for some time. One other thing is that they have introduced a £10 per night charge for parking, so bear that in mind. In summary: it was OK, but I wouldn’t return.

Dear Peejdj, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths, General Manager

Excellent cleanliness.

トリップアドバイザーの評価 5.0/5

Simon S トリップアドバイザー認証口コミ

Stayed here once again on business, clean room, room checked and cleaned everyday thoroughly and excellent room service, thankyou mercure! Friendly helpful staff. Will be back in the new year on another business trip, always a 10/10 stay

Dear simonsN4418IK, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Steph was amazing

トリップアドバイザーの評価 5.0/5

Philips P トリップアドバイザー認証口コミ

I met an amazing staff at the reception by name Steph. She is what I will call a wonderful and receptive member of the hotel team. Thank you Steph for making me smile and listening to me so attentively. I will come back because you've made today memorable for my other half. Thanks again Steph.

Dear philipsp117, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

との提携 TripAdvisor

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