イビス バーミンガム ニュー ストリート ステーション 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,720 件のレビュー

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ホテル所在地

イビス バーミンガム ニュー ストリート ステーション

Ladywell walk, Arcadian Centre
B5 4ST バーミンガム
イギリス

GPS:52.475146, -1.896525

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,720 件のレビュー

トリップアドバイザーの評価  3.5/5  2,611 件のレビュー

Thank you so much

トリップアドバイザーの評価 5.0/5

Cem I トリップアドバイザー認証口コミ

I love staying at the ibis hotel and especially in the Birmingham New Street Thank you very much for the attention of Reception and waiter Raju at the location. It is a great advantage that it is close to the center and next to the train station.

Unbelievably noisy

トリップアドバイザーの評価 1.0/5

sc_dog_lover Couples - トリップアドバイザー認証口コミ

Unbelievably noisy. The open air nightclub underneath went on until 0330. The reception staff insisted that there was nothing they could do. The room was ok, clean, good shower but the noise was inescapable. Unless you are intending to stay out clubbing until 0330, I’d give this a miss

Typical Ibis but not the best

トリップアドバイザーの評価 3.0/5

Happiness22666152316 Solo travel - トリップアドバイザー認証口コミ

The hotel is just behind New St station in china town. Pretty standard as you would expect from an Ibis although the room I had was on the small side. The toilet in my bathroom kept running and my key card repeatedly failed to work with multiple visits to reception as a result. Hence only three stars. The hotel is on a commercial district and whilst I got a good nights sleep on the first two nights, the vibrations from a nearby venue from 8pm to the early hours meant no sleep on the Friday. Clearly not the hotels fault but if your a light sleeper the I would avoid staying Fri/Sat nights.

Dear Thoml, We appreciate your feedback regarding your recent stay at ibis Birmingham New Street Station. We apologize for the inconveniences you experienced during your visit. We are sorry to hear about the issues with the room size, the running toilet, and the key card. Rest assured that we will address these concerns with our team to ensure a better experience for our guests in the future. Regarding the noise disturbances from the nearby venue, we understand the impact it had on your stay and regret any discomfort caused. We recommend requesting a room in a quieter area for future stays to minimize such disturbances. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, CLAUDIA DUMITRACHE FO TEAM LEADER ibis Birmingham New Street Station

IBIS - RAJU was AMAZING!

トリップアドバイザーの評価 5.0/5

Hasnain B トリップアドバイザー認証口コミ

RAJU was a delight and a pleasure to meet. Catering towards my every need and I really appreciate the way his standard of customer service was. Was very helpful and professional, and was able to put a smile on my face during Breakfast Service. Always a pleasure to stay at IBIS, but RAJU really put the Cherry on top of the cake for me, and I will definitely be visiting again and staying at IBIS just because of his amazing personality and customer service. What a great and wonderful person and it was a pleasure having a good chat and conversation with him, a man of Wisdom and good vibes. Thank you very much!!!!

Not recommended

トリップアドバイザーの評価 2.0/5

CapitalH ビジネス - トリップアドバイザー認証口コミ

Have stayed in several Ibis before and they're usually quite similarly fine - not luxurious but decent standard. This one isn't - am unsure how Accor are happy to have this on their books. A tiny "double"room - literally walked into the bed upon opening the door, ancient brown carpet, grey woodchip wallpaper, old-fashioned tv (not digital) in a tiny fake walnut unit, no aircon and an old yellowing storage heater from circa 1973....If I'd been booked more than one night I'd have left - a bit grim really

Dear CapitalH, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for falling short of your expectations. We appreciate your loyalty to the Ibis brand and regret that your recent stay did not meet the usual standards. Rest assured, we will address your concerns with the relevant teams to ensure improvements are made. We understand your frustration with the room size and amenities, and we will strive to make necessary upgrades. We hope you will consider giving us another chance to provide you with a more pleasant stay in the future. Thank you for bringing these issues to our attention. Warm regards, Kalana J AGM ibis Birmingham New Street Station

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,925 件のレビュー 9.1/10 ロケーション
  • 2,416 件のレビュー 5.3/10 客室
  • 2,081 件のレビュー 8.8/10 サービス
  • 35 件のレビュー 7.7/10 インターネット
  • 1,466 件のレビュー 3.2/10 快適さ
  • 1,004 件のレビュー 6.9/10 清潔さ
  • 835 件のレビュー 8.3/10 朝食
  • 14 件のレビュー 9.4/10 ウェルネス・温泉エリア

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