Novotel Wolverhampton 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 944 件のレビュー

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Novotel Wolverhampton - Image 1
Novotel Wolverhampton - Image 2
Novotel Wolverhampton - Image 3
Novotel Wolverhampton - Image 4
Union Street, WV1 3JN WOLVERHAMPTON, イギリス

説明

ホテルのその他の情報

  • Parking on site with EV charging points available

  • 7 versatile Meeting & Event rooms available

  • Restaurant & Bar open and serving a delicious breakfast and dinner daily

  • Close to attractions; Molineux Stadium , Wolverhampton Racecourse, University & Grand Theatre

  • Air-conditioning throughout hotel

当ホテルの客室

ホテル所在地

Novotel Wolverhampton

Union Street
WV1 3JN WOLVERHAMPTON
イギリス

GPS:52.585175, -2.120105

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  944 件のレビュー

トリップアドバイザーの評価  3.9/5  1,309 件のレビュー

Perfectly ok for one night!

トリップアドバイザーの評価 4.0/5

FarAway01103109685 トリップアドバイザー認証口コミ

A very warm welcome and room was fine for one night. Bar area was very nice and a good choice for breakfast. It’s a little tired in places and could do with a refresh. Not seen wallpaper like it for a long time! My room was right by the road but well Soundproofed and no noise at all

Excellent staff

トリップアドバイザーの評価 5.0/5

David B トリップアドバイザー認証口コミ

Outstanding customer service, particularly noteworthy being the front office manager Clint Violenus who rescued me from a potentially costly booking fiasco (of my own making) with patience and courtesy.

Overnight stay

トリップアドバイザーの評価 4.0/5

Curious56415018400 トリップアドバイザー認証口コミ

Arriving in car park parking conditions on sign, entering hotel large sign explaining parking conditions at reception explained clearly to sign car in on iPad . In lift again poster explaining parking conditions? Don’t understand previous complaints about no information. Unfortunately heard humming noise from air/ con unit called reception immediately offered a different room on floor 1 ( good nights sleep) Breakfast was a fantastic choice being a Saturday morning at 8.15am thought it would be busy but plenty of space. All staff were welcoming and helpful. For £91 inc breakfast and parking for 2 people definitely can’t complain. Great stay ❤️

Worst hotel in the Wolverhampton!!

トリップアドバイザーの評価 1.0/5

firepizza ビジネス - トリップアドバイザー認証口コミ

Worst hotel ever. …….. Very rude staff and the Manager was very arrogant and didn’t even bother to know the problem……………………… My room was not ready and it took them 45 mins to give me the room. Lack of staff as I had to wait 15 mins for a drink. What a shame . Never coming back

Dear Firepizza Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations, and we sincerely apologise for any inconvenience you faced with the delay in receiving your room. However, we would like to clarify a few points. We can sadly see no record of your asking to speak with the Manager, as it me that would have attended. I am sorry that we didn't get an opportunity to resolve the issue during your stay. Our team is always available to assist, and we would have welcomed the opportunity to address your concerns directly. With regard to your comment about waiting 15 minutes for a drink, we’d like to mention that we actively monitor our service times, and have not recorded delays of that length for beverage service. Our team strives to serve drinks promptly. There may be slightly longer wait times when ordering food, as all dishes are freshly prepared to order by our kitchen team to ensure quality. We do value guest feedback as it helps us continuously improve, and we hope you might consider staying with us again so we can provide you with a better experience. Please do reach out to myself directly on h1188@accor.com I would welcome the opportunity of your direct feedback I do hope that you will give us the opportunity to serve you better in the future . Thank You Ross

There’s good reason why I have stayed here countless times

トリップアドバイザーの評価 5.0/5

Teresa C Friends getaway - トリップアドバイザー認証口コミ

Staff are absolutely amazing! I was waiting for an apartment to be decorated during the recent heatwave so arranged for sun loungers to be delivered to the hotel so they were there for my arrival. Phoned to check that would be ok and staff were so accommodating. There was a baby seagull had fallen from be roof and was almost able to fly but not quite so staff was giving it food and water. So kind and caring! The prices of food and drink is reasonable and it’s a brilliant location just 5 mins from train and bus station and city centre. My favourite hotel to stay in anywhere. Always happy when I see that place!

Dear Teresa C Thank you so much for your heartfelt review! We’re truly touched by your kind words and so pleased to hear that our team could make your stay as smooth and enjoyable as possible, especially during the heatwave! It’s great to know the loungers arrived as planned and that you felt well looked after. We're also glad you noticed the resident little seagull—we do our best to care for all our guests, feathered or otherwise! 😊 It means the world to us to be your favorite hotel, and we can’t wait to welcome you back again soon. We hope to see you again soon Thank You The Front Desk Team

との提携 TripAdvisor

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