ibis Styles Crewe 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 82 件のレビュー

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Emperor Way, Crewe Business Park, CW1 6BD CREWE, イギリス

説明

ホテルのその他の情報

  • Budget-friendly hotel 10 minutes from Crewe train station

  • Unique décor inspired by Crewe's 19th-century railway heritage

  • Free onsite parking for guests right outside the hotel

  • Pet-friendly rooms allow you to bring your four-legged friends

  • Well-equipped meeting rooms and event spaces for up to 80 guests

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ホテル所在地

ibis Styles Crewe

Emperor Way, Crewe Business Park
CW1 6BD CREWE
イギリス

GPS:53.09213, -2.418602

電話番号
ファックス +44 1270 506625

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS STYLES RESTAURANT

Pull up a chair for a quick bite to eat or take your time over a hearty meal from our tasty 24-hour menu. From kids' meals to indulgent desserts, the ibis Styles restaurant serves fresh, seasonal dishes in a friendly, informal setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  82 件のレビュー

トリップアドバイザーの評価  3.8/5  946 件のレビュー

Great for coeliacs

トリップアドバイザーの評価 5.0/5

Relax65853126491 トリップアドバイザー認証口コミ

Can only say I am very impressed with this hotel, a call prior to my stay a few days earlier to say I was a coeliac and they came up trumps, every evening meal was gluten free (not that I even suspect other diners knew this) absolutely made my day so a super big thankyou to the chef and team. Had a good breakfast too. All the staff here are so lovely and accommodating, the hotel is clean and fresh and I would definitely return

Good stay at a good price

トリップアドバイザーの評価 5.0/5

waynemW7635NK トリップアドバイザー認証口コミ

I stayed two nights at the hotel 24/11 - 26/11. The hotel is well laid out with a nice , bright modern lounge and dinning areas. All the staff I interacted with were courteous, efficient and came across as genuine. I found the room clean, large, quiet and well maintained, the "hospital bed tray" was something I hadn't seen in a hotel before, but it was a nice addition.. The shower was very spacious, powerful and hot. The restaurant food was good I had shepherds pie and the greens medley one evening and really enjoyed it. It was a nice touch that the staff asked how it was and then then checked in again to see if I wanted to order anything else. There was a good selection at breakfast (everything I wanted anyway) and when the orange juice ran out I mentioned it to a member of staff and they filled it up immediately. The hotel is better than most of the competition in the same price bracket and I would recommend it to others

Staff great food terrible!

トリップアドバイザーの評価 1.0/5

karlito70 トリップアドバイザー認証口コミ

The staff at the hotel were genuinely excellent — friendly, helpful, and a real credit to the place. Unfortunately, the same cannot be said for the food. We ordered dishes that were recommended to us, but they were extremely disappointing. Portions were very small, poorly presented, and simply not enjoyable. Another person in our group ordered a burger, but what arrived was practically non-existent. When we raised the issue, even the staff admitted that the quality of the food depends on which chef is working that day — and one of them even said she wouldn’t eat it herself. That really says it all. It’s a real shame because there are no other food options nearby, so the hotel has the market to itself and clearly doesn’t feel any pressure to maintain decent standards. With a bit of effort, this could be a fantastic experience, but at the moment the food seriously lets the whole place down.

Dear Karl, Thank you for taking the time to share such detailed feedback. While we’re delighted to hear that our team made you feel welcome and well cared for, we’re truly sorry that the dining experience fell far short of expectations. This is not the standard we aim to deliver, and your comments are being taken very seriously. We appreciate you bringing the inconsistencies and portion concerns to our attention. We are currently reviewing this with our kitchen team to ensure quality, presentation, and consistency are prioritized every day — regardless of who is on shift. Your experience also highlights the need for better internal communication and training, and we are already addressing this. We agree that with the right attention, the restaurant can and should match the high level of service provided by our staff. We are committed to making the improvements needed so that every part of your stay is enjoyable. Thank you again for your honesty. We hope you’ll consider giving us another chance to provide the full experience we strive for. Best Wishes

Won’t return

トリップアドバイザーの評価 4.0/5

Cheryl T トリップアドバイザー認証口コミ

Nice hotel, Bedroom comfortable as is the bed but only 1 pillow per person.Tv Did not work, couldn’t get an aerial signal. No phone to ring reception and went twice no staff on reception. Due to disability I gave up. Due to overlooking the car park I was woken up at 5.30 by noise. Restaurant staff were very disorganised food was coming out of kitchen at totally different times. Cottage pie was cold by the time the veg came out. No choice of desserts. Cake only no good for diabetic customers. Breakfast was a disaster, every item was brought out at totally spaced out times. Ended up doing without. Would I go back. Probably not especially because of the 1 pillow.

Dear Cheryl, Thank you for taking the time to share your experience with us. We’re pleased to hear that you found the hotel and your bedroom comfortable, but we’re truly sorry that several aspects of your stay fell short of expectations. We apologize for the issues with the TV signal, the lack of in-room communication, and the difficulty reaching our reception team — these are important elements of a smooth and comfortable stay, and we regret that this caused you inconvenience, especially given your accessibility needs. Your feedback is being shared with our management team so we can address staffing and communication gaps immediately. We’re also very sorry for the disruptions to your sleep and for the disappointing experience in our restaurant. The delays in food service, the cold cottage pie, the limited dessert options, and the staggered breakfast items are not the standard we aim to provide. We fully understand how frustrating this must have been, and we are reviewing these issues with our kitchen and service teams to ensure better coordination, consistency, and menu consideration for guests with dietary needs. Regarding the pillows, we appreciate you highlighting this — additional pillows should always be available on request, and we are checking our procedures to ensure guests are supported with comfort preferences in the future. Thank you again for your honest feedback. We hope you might consider giving us another chance in the future so we can provide the improved and enjoyable stay you deserve. Best Wishes

Bad service

トリップアドバイザーの評価 1.0/5

Connor B トリップアドバイザー認証口コミ

Food cancelled early with no help. Told nothing could be done and allowance was lost. Couldn’t help at all apparently. Was useless.

Dear Connor, Thank you for sharing your feedback. We’re very sorry to hear about your experience with the food allowance and the lack of support you received. This is not the level of service we aim to provide, and we understand how frustrating it must have been to be told nothing could be done. We are reviewing this situation with our team to ensure clearer communication, better flexibility, and proper support for guests so that allowances or pre-paid items are never lost without a solution. Your comments are invaluable in helping us improve. We sincerely apologize for the inconvenience and hope you’ll consider giving us another opportunity to provide a much better experience. Best Wishes

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 179 件のレビュー 9.3/10 ロケーション
  • 386 件のレビュー 7.7/10 客室
  • 347 件のレビュー 9.1/10 サービス
  • 10 件のレビュー 7.8/10 インターネット
  • 232 件のレビュー 8.6/10 清潔さ
  • 167 件のレビュー 8.3/10 朝食
  • 58 件のレビュー 9.2/10 雰囲気
  • 7 件のレビュー 10/10 ウェルネス・温泉エリア

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。