21c Museum Hotel Durham 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,528 reviews

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Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,528 reviews

TripAdvisor Rating  4.2/5  991 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Balvina D. Families - Confirmed reviews ALL

What a beautiful hotel! We loved the location. We loved the surrounding bars and restaurants! And we walked to the DPAC center to watch Elf! I loved it.

Customer review rating 2.0/5

Dallas P. Couples - Confirmed reviews ALL

The fact that it was a museum was kind of cool. The staff was just kind of... there. Like they were courteous, but not hospitable. With the exception of the valets. The valets were all awesome. Even the restaurant staff sucked. The hallway in the 5th floor smelled awful! And the walls are thin as hell. I could hear every word people said the whole way down the hall while in my room.

Exceptional hotel

TripAdvisor rating 5.0/5

Linda B TripAdvisor review

We spent 4 nights at the 21c Museum hotel.. This experience from beginning to end was exceptional- the folks at the front desk were helpful and polite and gave us some background on the art. The bed was very comfortable( I have a bad back so this matters). The service was what you would get at higher end hotels. The hotel is spotless, the room serviced everyday without asking , This hotel is an old bank with many sections such as the vault and the flooring preserved. Everyone from the valets to the front desk were polite and you can tell took pride in their job. The shower in room 612 was exceptional. We loved everything about this stay. If you like the Raddison go to a Raddison- if you want a truly unique experience, surrounded by art and excellent service, book this hotel!

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

Great location. Easy checkin. Room well appointed.

Dear Stephen B., Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, found the check-in process to be seamless, and appreciated the quality of your room. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, 21c Museum Hotel Durham

Customer review rating 3.5/5

Karley K. Couples - Confirmed reviews ALL

Everyone was very friendly but some outlets, the bathroom fan, and lights like the bed lamp and light switches did not work in our room. The left side light switches worked and the right side did not for example. But the staff was kind and the experience each time at the bar was awesome both from the bartenders and the other guests.

Dear Karley K., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and the enjoyable experience at the bar. However, it is concerning to hear about the issues you encountered with the electrical outlets and lighting in your room. We value your input and will take it into consideration as we strive to enhance our guests' experiences. Please know that guest satisfaction is important to us, and your comments will be reviewed accordingly. Thank you once again for sharing your thoughts. Best regards, 21c Museum Hotel Durham

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Other web-users rate our hotel

  • 529 reviews 9.3/10 Location
  • 1,078 reviews 5.4/10 Room
  • 910 reviews 7.3/10 Service
  • 5 reviews 0/10 WiFi
  • 407 reviews 4.7/10 Comfort
  • 402 reviews 3.8/10 Amenities
  • 317 reviews 4.5/10 Cleanliness
  • 62 reviews 6/10 Breakfast

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