21c Museum Hotel Durham 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,567 reviews

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Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

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Room 1

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

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On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,567 reviews

Customer review rating 3.5/5

Teresa D. Families - Confirmed reviews ALL

Dear Teresa D., Thank you for your feedback regarding your recent stay. We sincerely appreciate your recognition of our staff's pleasant and efficient service. I understand your concerns about the air conditioning system in your room and the waiting area. We strive to maintain a comfortable environment for all our guests and appreciate your insights as we work to improve our facilities. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, 21c Museum Hotel Durham

Customer review rating 1.5/5

Saadia I. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Alexandria C. Families - Confirmed reviews ALL

Dear Alexandria C., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our hospitality, accommodations, dining, and location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, 21c Museum Hotel Durham

Customer review rating 4.0/5

Nancy B. Families - Confirmed reviews ALL

Dear Nancy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location near the DPAC theater was convenient for you. We appreciate your recommendation and will share that with the team. We hope to see you back sometime in Durham! Best regards, 21c Museum Hotel Durham

Customer review rating 1.5/5

Michelle V. Friends - Confirmed reviews ALL

Michelle, Thank you for sharing your experience with us. I am truly sorry that your stay was marked by so many frustrations, from the in-room maintenance concerns to the disruptions that affected your comfort and rest. At 21c, we want our guests to feel cared for from arrival to departure, and it is clear we missed the mark during your visit. Your feedback has been shared with our leadership team as we work to address these concerns and improve the guest experience. Thank you again for your honesty. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for the experience you expected and deserve. Warm regards, 21c Museum Hotel Durham

Other web-users rate our hotel

  • 526 reviews 9.1/10 Location
  • 1,069 reviews 5.6/10 Room
  • 893 reviews 7.9/10 Service
  • 8 reviews 0/10 WiFi
  • 390 reviews 4.3/10 Comfort
  • 370 reviews 3.9/10 Amenities
  • 300 reviews 4.9/10 Cleanliness
  • 71 reviews 6.2/10 Breakfast

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