21c Museum Hotel Durham 4.5 stars

Customer review rating (ALL Rating) 4.0/5 1,586 reviews

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Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,586 reviews

TripAdvisor Rating  4.2/5  993 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

David R. Business - Confirmed reviews ALL

Check-in went smoothly, as the valet gave clear instructions on where to find the guest services desk. I used the valet parking services, and they cared for my vehicle well. My room was medium-sized, with two queen beds, and it was well-lit for the most part. (The entry light did not work, and although that didn’t bother me, it might bother someone else, so please advise.) I appreciated the attention to detail, the exquisite tidiness of the entire room. The bathroom had a dim purple light, which made for excellent lighting if I had to use the bathroom in the middle of the night and did not want to be woken up too much. There were two spa robes in my room, and they were warm and comfortable. The bath had the perfect depth and back angle to allow me to relax comfortably, and the soaps, shampoos and lotions were pleasantly scented. The pillows were just right for my taste, not too firm but not too soft, and almost long enough to be body pillows. I caught a moment or two to check out the art museum on the second floor, which displayed some very intriguing pieces; “Gluttony, Gluttony, Gluttony” was my personal favorite. Check-out was easy enough as well. I thoroughly enjoyed my stay, and I would stay here again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Amar H. Business - Confirmed reviews ALL

My stay was amazing, very nice short and sweet, Now one thing I can say is For the gym goers id say add a bench or a smith machine to fully maximize The gym area. The sauna was amazing!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Dennis H. Business - Confirmed reviews ALL

Hotel is beautiful. Staff are friendly and helpful. I felt safe coming and going. Room was clean and coffee maker was very nice too.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Jeffrey A. Friends - Confirmed reviews ALL

Hi, the heat was not working and I had to call and ask for discount, when I feel like it should have been offered to all impacted guests. When room was cleaned, sheets were not changed, just beds made. There was also an odd odor/smell in the room. I understand that it was unprecedented weather, but thought communication could have been better.

Customer review rating 2.5/5

Denise F. Business - Confirmed reviews ALL

Stayed at the 21 C for a work event. It was paid for by my company, but they made me put 200 on my credit card which was very unexpected. They only had valet and I had to wait an hour for my car at check out as I watched others who checked out substantially behind me get their cars. The gym only had 3 treadmills and it was not enough. Especially for a running event. My room was very cols and the lights kept shutting off. I did like the robes and the room was nice. The staff was very nice as well.

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Other web-users rate our hotel

  • 539 reviews 9.3/10 Location
  • 1,104 reviews 5.7/10 Room
  • 928 reviews 7.6/10 Service
  • 5 reviews 0/10 WiFi
  • 409 reviews 4.8/10 Comfort
  • 404 reviews 3.5/10 Amenities
  • 320 reviews 5/10 Cleanliness
  • 71 reviews 6.1/10 Breakfast

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