21c Museum Hotel Durham

Customer review rating (ALL Rating) 3.8/5 1,368 reviews

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Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

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Room 1

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,368 reviews

TripAdvisor Rating  4.2/5  976 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Shannon H. Couples - Confirmed reviews ALL

Dear Shannon H., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reto

Customer review rating 3.0/5

Oluwatobi O. Couples - Confirmed reviews ALL

Hotel is in need of some love.

TripAdvisor rating 2.0/5

Debi G TripAdvisor review

Dear Voyager 75661, Thank you for taking the time to write us a review regarding your stay with us. I am very pleased to hear you had a great interaction with the valet staff but and disappointed and apologize for the lack of service provided by our Front Desk team. 21c Museum Hotel Durham takes your feedback serious and will address the lack of acknowledgement during your check in process. We do hope you give us another try next time your travels take you to Durham. Kindest regards, Reto

Unique and well located

Customer review rating 4.5/5

Kr Solo - Confirmed reviews ALL

Dear Guest, Thank you so much for returning to 21c Museum Hotel Durham! We're thrilled to hear that you had another great stay with us. It's wonderful to know that our team made you feel welcome and that you enjoyed the comfort and design of your room. We can’t wait to have you back for your next visit! Warm regards,

Would certainly recommend and would stay again.

TripAdvisor rating 4.0/5

FS_Junkie_with_kids TripAdvisor review

Dear FS_Junkie_with_kids, Thank you for sending us such a positive review from your recent stay! I am very pleased to see that our team was able to make a connection with you during your stay and we will ensure to celebrate David, Blake and the events team. We do hope that you come back and visit us again in the near future. Kindest regrds, Reto

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Other web-users rate our hotel

  • 492 reviews 9.3/10 Location
  • 1,048 reviews 5.3/10 Room
  • 861 reviews 7.4/10 Service
  • 7 reviews 2.4/10 WiFi
  • 407 reviews 3.2/10 Amenities
  • 392 reviews 4.8/10 Comfort
  • 318 reviews 4/10 Cleanliness
  • 65 reviews 5.9/10 Breakfast

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