21c Museum Hotel Durham

Customer review rating (ALL Rating) 3.8/5 1,401 reviews

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Description

Hotel extras

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Our accommodation(s)

Hotel location

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,401 reviews

TripAdvisor Rating  4.0/5  957 reviews

Simply Beautiful Simple Beautiful

TripAdvisor rating 5.0/5

GrandTour38727754203 Families - TripAdvisor review

From the time we arrived at the hotel the Valet gentleman were very nice and helpful. Once we arrived to check in Damien was wonderful with his excellent customer service to my husband and I. He and that welcome personalities view from our room was so beautiful. The hotel museum blew our mind. We would like the time to Thank Damien for his awesome hospitality and yes we are already planning on coming back in June 2026. Thank you 21 Museum

Wedding weekend made extra special by the staff at 21C!

TripAdvisor rating 4.0/5

Lesley S TripAdvisor review

We had our wedding guests stay at 21C. Starting with the valet, on to the front desk, the bar, the manager, the staff here is kind, helpful, responsive, very professional. I can’t say enough great things about all the people we met and worked with at the hotel! All the people we worked with helped to make the wedding weekend easy and wonderful! The event group helped arrange a brunch which was delicious and had attentive servers. The hotel is a museum, so not a typical hotel layout. This adds interest and uniqueness. The rooms are a bit dark. The beds were comfortable, but the pillows were stiff. It seems to be ready for a refresh. Location is central in downtown Durham. We were able to walk to all that we were doing. Give this hotel a visit!

Great stay, near DPAC

Customer review rating 5.0/5

Martha Couples - Confirmed reviews ALL

Staff very helpful & friendly. Definitely appreciated valet service. Room was immaculate & loved the corner room with a view. Enjoyed the art displays. Would definitely stay again!

Greetings Ms. G., We truly appreciate you taking the time out of your day to share comments regarding your recent stay at the 21c Durham. It was a pleasure to meet you and your significant other and I am thrilled to read you enjoyed your time. I will absolutely share your comments with our team. I know this feedback will truly serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with 21c. Best Regards, Nick Laurenti Director of Operations

Great Hotel

Customer review rating 5.0/5

Tom B. Business - Confirmed reviews ALL

I was only at the hotel for one night this time but the staff were as wonderful as always. Super friendly and helpful.

Greetings Mr. B., We truly appreciate you taking the time out of your day to share comments regarding your recent stay at the 21c Durham. It is always a pleasure to receive honest & positive feedback. I will absolutely share your comments with our team. I know this feedback will truly serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with 21c. Best Regards, Nick Laurenti Director of Operations

Outstanding service!

Customer review rating 4.5/5

Kat S. Families - Confirmed reviews ALL

From check in to check out, our experience was excellent. A busy weekend for them and they served us extremely well!

Greetings Ms. S., We truly appreciate you taking the time out of your day to share comments regarding your recent stay at the 21c Durham. It is always a pleasure to receive positive feedback. I will absolutely share your comments with our team. I know this feedback will truly serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with 21c. Best Regards, Nick Laurenti Director of Operations

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Other web-users rate our hotel

  • 434 reviews 9.1/10 Location
  • 945 reviews 5.3/10 Room
  • 784 reviews 7.3/10 Service
  • 5 reviews 2.9/10 WiFi
  • 372 reviews 4.2/10 Comfort
  • 369 reviews 3.2/10 Amenities
  • 304 reviews 3.8/10 Cleanliness
  • 62 reviews 5.6/10 Breakfast

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