21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.2/5 3,581 reviews

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ALLSAFE approved hotel

Hotel extras

  • Sleep at a contemporary art museum.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Unforgetable venues. Unforgetable events.

  • Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

Our accommodation(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
United States

GPS:41.89316, -87.63001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,581 reviews

TripAdvisor Rating  4.5/5  342 reviews

Great Overall Experience!

TripAdvisor rating 5.0/5

Gabriel J TripAdvisor review

Phenomenal experience. I missed my connecting flight and had to spend the night in Chicago. Christian, made it super easy for me to check-in and gave me first class service. He was kind, professional and expeditious. He also recommended some great spots to check out. Joy District was a blast and Goddess and the Baker was great for coffee the next morning. Overall great experience. Thank you.

Great stay

TripAdvisor rating 5.0/5

ffcffcffc TripAdvisor review

A very comfortable and stylish hotel located in a very convenient part of River North/Streeterville. The staff is very attentive, knowledgeable, and courteous. Francisco at the check-in desk was especially kind and enormously helpful!

Thanks so much for your glowing review of 21c Museum Hotel Chicago. We appreciate your compliments about our beautiful hotel and wonderful staff. Please come back and see us anytime!

Hidden gem in the loop

TripAdvisor rating 5.0/5

Melissa B TripAdvisor review

This hotel is so beautiful. From the location right in the heart of downtown, amazing museum gallery inside, spacious modern rooms, and lure fish bar (ask for Andres if you’re getting cocktails at the bar), there are so many things to love about 21c. The front desk staff were amazing as well. Christian was so helpful and knowledgeable . It made my stay so pleasant. Definitely a hidden gem in the city.

Dear Melissa, There is nothing we love more than seeing our guests use words like "hidden gem" to describe their stay with us at 21c Museum Hotel Chicago. That's when we know we've hit the mark on our high commitment to all of our guests. Thank you for taking a moment to share all of your lovely compliments. Andres and Christian will be especially delighted to know they helped make your visit so memorable, and we all look forward to welcoming you back again soon.

Great hotel with top staff!

TripAdvisor rating 5.0/5

850kvkv TripAdvisor review

Fantastic location, and a clean, modern hotel with attentive and caring staff. I arrived earlier than expected, and Francisco graciously worked to accommodate my request to check-in early and for a quiet room away from street noise. The room was very contemporary, spotless, and I appreciated the in-room Nespresso coffee maker and supplies to make tea as well. Everyone was friendly, helpful, and the location was perfect to easily get around the city. This was my first time staying at a 21C, and I highly recommend this hotel.

With so many options to choose from in our area, we are honored you chose 21c Museum Hotel Chicago and delighted you enjoyed such a fantastic visit. All of your kind comments about our amazing staff, clean, beautiful hotel, and great amenities will be shared with the team. Francisco will be delighted he helped make your visit even more enjoyable, and we all hope to have the pleasure of welcoming you back again soon.

Fun holiday getaway

TripAdvisor rating 5.0/5

Maryanne S TripAdvisor review

The room was very clean. Francisco was very kind and helpful with our check-in and checkout. He took care of our check-in issues and questions. He told us Francisco was great! We enjoyed the uniqueness of the hotel.

Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! Francisco will be especially happy to know he helped your stay so enjoyable. Thank you for taking the time to share your kind words about your stay, our staff, and our wonderful, unique hotel. We are honored to be part of your holiday memories and look forward to welcoming you back again someday.

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Other web-users rate our hotel

  • 1,578 reviews 9.4/10 Location
  • 2,288 reviews 7.4/10 Room
  • 1,906 reviews 7.2/10 Service
  • 31 reviews 3.2/10 WiFi
  • 897 reviews 7/10 Cleanliness
  • 690 reviews 5.2/10 Amenities
  • 172 reviews 5.8/10 Breakfast
  • 27 reviews 9.9/10 Sustainability

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