21c Museum Hotel Chicago
Customer review rating (ALL Rating) 4.2/5 1,840 reviews
ALLSAFE approved hotel
Sleep at a contemporary art museum.
Located in the heart of Chicago just steps from the famed Magnificent Mile.
Unforgetable venues. Unforgetable events.
Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.
55 East Ontario Street
MIDAY INTN At 20km / 12 miles
OHARE INTERNATIONAL At 25km / 16 miles
UNION STATION At 2km / 1 miles
Check-in from - Check out up to
Lure Fishbar is a a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.
The 297 guest rooms and suites at 21c serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the rooms have high ceilings, contemporary furnishings, and large windows. The comfortable beds and thoughtful touches, such as plush robes and Malin + Goetz bath amenities, will leave you feeling restored.
100% genuine reviews from our guestsFind out more
2nd stay, unlikely there will be a 3rd.
Customer review rating 1.0/5
R B. Solo - Confirmed reviews ALL
Booked a stay for a recent Chicago visit using some of my ALL points for a discount. Upon checkout I did not receive an invoice. After a day I contacted the hotel to have them send a copy of the invoice via their internal request program within their website. No response. After a few more hours I called the front desk at the hotel, requested my invoice and received several blank pages via various emails and finally one that had a dollar amount that was more or less correct but without the discount for the reward points. Additionally, the reservation number had been changed. This dollar amount was promptly charged to my credit card. I called back again & was assured that I'd be receiving a credit for the value of the rewards points applied to my credit card. Several hours later, I do not see any pending credit on my account. There seemed a significant amount of confusion by the front desk staff at this hotel. Sadly this is the first negative experience I've had at an ALL partner facility.
Love the art.
Customer review rating 4.0/5
S. Families - Confirmed reviews ALL
Our room was really nice with plenty of draws to place our clothes. Could use a little more hanging space for better suits and dresses. The 2 elevators were not quite enough to handle the guests especially after one went out of order. The art was welled displayed and Juli Lowe gave us a great guided tour of the works.
Well put together Hotel, great staff,, great location
Customer review rating 5.0/5
H. Business - Confirmed reviews ALL
One day trip for Business, my travel agent found 21c, we walked thru the museum enjoyed the artwork, rooms were great.. but that Shower...OMG I wish I could have stayed and took another ,I actually said goodbye to it.. great place. I WILL RETURN
Customer review rating 4.5/5
Aaaa Solo - Confirmed reviews ALL
The hotel was located in a quiet and good neighborhood with easy access to restaurants, shops, bars, stations and within a walk-able distance to many tourist places or to the river.
Best Hotel I’ve been to in years
Customer review rating 5.0/5
Jesse B. Business - Confirmed reviews ALL
From the minute I walked through the doors I knew that I was somewhere very special. My experience was delightful and my room was spectacular!!! And I can’t say enough about the art exhibit.
Our most recent 20 reviews
In partnership with TripAdvisor