21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.2/5 3,533 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Voted 2023 Top Chicago Hotels by Condé Nast Traveler and Travel + Leisure.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Sleep at a contemporary art museum.

  • A hotel inspired by the arts.

Our accommodation(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 CHICAGO
United States

GPS:41.893187, -87.625776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,533 reviews

TripAdvisor Rating  4.5/5  390 reviews

21c Is The Spot To Be. Great staff, and Clean rooms!

TripAdvisor rating 5.0/5

Henry G TripAdvisor review

I had a great time at 21c. The staff were super welcoming. I walked in and was treated like a human being. Huge shout out to Jose. He was sincerely respectful to us, handled our bags with care, remembered our names, recommended sightseeing nearby, and kept smiles on our faces. Thank you Jose, we can tell you love your job, you’re the man!… Otherwise the rooms were super clean, the water pressure in the shower was great, and the bed was comfortable. They’ve got a nice fish bar called “Lure” which offers breakfast, lunch, and dinner. I’ll definitely call 21c my home next time I stay in Chicago! I’d Recommend anyone else to do the same.

Best weekend getaway

TripAdvisor rating 5.0/5

Jamie T TripAdvisor review

There’s so much to say! I booked this trip weeks in advance for my daughter’s birthday and St Patrick’s Day weekend! ☘️ The rooms were very reasonable and this was our first stay there. It was great from the second we walked in! We met Jose the minute we walked in the door and let me tell you what… he’s the best of the best!!!!! He was so personable, funny, took care of anything we needed, told us the best spots to eat, shop and parade experience. He truly made our whole weekend and my daughter’s birthday!! He loves his job you can tell and deserves to be recognized and praised! As for our rooms they were extremely comfortable, clean and the bathrooms are huge. Best water pressure I’ve ever had at a hotel by far. I love all the complimentary items and the stocked shower. I also want to give a big shout out to the restaurant connected.. Lure fish house was amazing. Drinks are fantastic, appetizers were delicious, the staff was so nice! They brought out birthday desserts on the house for my daughter which was so sweet in all ways. Thank you to everyone for an amazing weekend at the 21C!!! Your the best!!!

Beautiful view and great location

Customer review rating 5.0/5

Kiara G. Couples - Confirmed reviews ALL

Our stay was amazing so much fun and the art gallery was amazing.

Dear Kiara G., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional experience !

TripAdvisor rating 5.0/5

Am23macster TripAdvisor review

Thé 21C Muséum was an excellent choice for our short stay in downtown Chicago. It’s location was walking distance to many shops and restaurants. Christian at the front desk was very helpful and knowledgeable about the city. He assisted with our many inquiries about good eats and their distance from the hotel. Christian would make a wonderful hotel manager as he has excellent communication skills and makes guests feel welcomed from the moment they walk in. Our room was very comfortable and the King bed had the softest cotton sheets and pillows. The housekeeping staff meticulously cleaned our room on a daily basis and they also ensured we had all the provisions needed for our stay. Overall, an exceptional experience!

Thank you sincerely for choosing 21c Museum Hotel Chicago. We're absolutely delighted to hear that your stay with us was wonderful and that we've earned your glowing five-star review. Your feedback means the world to us, and we truly appreciate you highlighting our commitment to room cleanliness and comfort, our convenient location, and our attentive and knowledgeable staff. We will be sure to pass your compliments along to Christian; it will undoubtedly make his day. We believe that guest feedback is invaluable in our constant pursuit of excellence, so we're especially grateful for your insights. We hope to welcome you back soon for another fantastic stay. It was truly a pleasure to have you as our guest.

Thank you to Joshua

Customer review rating 5.0/5

Jin Solo - Confirmed reviews ALL

I made a mistake for booking and thank you so much for fixing it Joshua!

Dear Hayashi O., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,587 reviews 9.3/10 Location
  • 2,279 reviews 7.3/10 Room
  • 1,964 reviews 7.3/10 Service
  • 27 reviews 3.2/10 WiFi
  • 886 reviews 7.1/10 Cleanliness
  • 690 reviews 4.9/10 Amenities
  • 158 reviews 5.6/10 Breakfast
  • 28 reviews 9.8/10 Sustainability

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