21c Museum Hotel Chicago

Name: 21c Museum Hotel Chicago - ALL
Address: 55 East Ontario Street, CHICAGO, 60611, United States
Telephone: +13126606100
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 3,581 reviews

21 21 photos

55 East Ontario Street, 60611 CHICAGO, United States

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21c Museum Hotel Chicago

21c Museum Hotel Chicago is ideally situated in downtown just steps from the iconic Michigan Avenue. 21c welcomes both visitors and locals to enjoy the curated exhibitions cultural programming and culinary offerings. In addition to its proximity to Magnificent Mile 21c is also within walking distance of cultural attractions including the Museum of Contemporary Art the John Hancock Center Millennium Park the Historic Water Tower and Navy Pier. 21c is an art filled escape from it all.

21c Chicago is located just steps from the famous Michigan Avenue Shopping district, Millennium Park, and renowned museums in downtown Chicago.

ALLSAFE approved hotel

Hotel extras

Sleep at a contemporary art museum.
Located in the heart of Chicago just steps from the famed Magnificent Mile.
Unforgetable venues. Unforgetable events.
Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

Our accommodation(s)

Room

Deluxe King

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)

Room

Deluxe King Accessible

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

Deluxe King Accessible Roll-in Shower

3 persons
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

Deluxe Two Double

4 persons
35 m² / 376 sq ft

Bedding 2 x Double bed(s)

Room

Deluxe Two Queen

4 persons
35 m² / 376 sq ft

Bedding 2 x Queen size bed(s)

Room

Deluxe Two Queen Accessible

4 persons
35 m² / 376 sq ft

Bedding 2 x Queen size bed(s)
Accessible room

Room

Deluxe Two Double

Non contractual photo

4 persons
35 m² / 376 sq ft

Bedding 2 x Double bed(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 CHICAGO
United States

GPS:41.89316, -87.63001

+1 312-660-6100

+1 312-337-7217

UNION STATION

Railway station

Access: 2.74 km / 1.7 mi 34 min walk / 11 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Great Overall Experience!

Gabriel J 11/28/2023 TripAdvisor review

Phenomenal experience. I missed my connecting flight and had to spend the night in Chicago. Christian, made it super easy for me to check-in and gave me first class service. He was kind, professional and expeditious. He also recommended some great spots to check out. Joy District was a blast and Goddess and the Baker was great for coffee the next morning. Overall great experience. Thank you.

Great stay

ffcffcffc 11/27/2023 TripAdvisor review

A very comfortable and stylish hotel located in a very convenient part of River North/Streeterville. The staff is very attentive, knowledgeable, and courteous. Francisco at the check-in desk was especially kind and enormously helpful!

Thanks so much for your glowing review of 21c Museum Hotel Chicago. We appreciate your compliments about our beautiful hotel and wonderful staff. Please come back and see us anytime!

Hidden gem in the loop

Melissa B 11/26/2023 TripAdvisor review

This hotel is so beautiful. From the location right in the heart of downtown, amazing museum gallery inside, spacious modern rooms, and lure fish bar (ask for Andres if you’re getting cocktails at the bar), there are so many things to love about 21c. The front desk staff were amazing as well. Christian was so helpful and knowledgeable . It made my stay so pleasant. Definitely a hidden gem in the city.

Dear Melissa, There is nothing we love more than seeing our guests use words like "hidden gem" to describe their stay with us at 21c Museum Hotel Chicago. That's when we know we've hit the mark on our high commitment to all of our guests. Thank you for taking a moment to share all of your lovely compliments. Andres and Christian will be especially delighted to know they helped make your visit so memorable, and we all look forward to welcoming you back again soon.

Great hotel with top staff!

850kvkv 11/26/2023 TripAdvisor review

Fantastic location, and a clean, modern hotel with attentive and caring staff. I arrived earlier than expected, and Francisco graciously worked to accommodate my request to check-in early and for a quiet room away from street noise. The room was very contemporary, spotless, and I appreciated the in-room Nespresso coffee maker and supplies to make tea as well. Everyone was friendly, helpful, and the location was perfect to easily get around the city. This was my first time staying at a 21C, and I highly recommend this hotel.

With so many options to choose from in our area, we are honored you chose 21c Museum Hotel Chicago and delighted you enjoyed such a fantastic visit. All of your kind comments about our amazing staff, clean, beautiful hotel, and great amenities will be shared with the team. Francisco will be delighted he helped make your visit even more enjoyable, and we all hope to have the pleasure of welcoming you back again soon.

Fun holiday getaway

Maryanne S 11/26/2023 TripAdvisor review

The room was very clean. Francisco was very kind and helpful with our check-in and checkout. He took care of our check-in issues and questions. He told us Francisco was great! We enjoyed the uniqueness of the hotel.

Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! Francisco will be especially happy to know he helped your stay so enjoyable. Thank you for taking the time to share your kind words about your stay, our staff, and our wonderful, unique hotel. We are honored to be part of your holiday memories and look forward to welcoming you back again someday.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

1,578 reviews 9.4/10 Location
2,288 reviews 7.4/10 Room
1,906 reviews 7.2/10 Service
31 reviews 3.2/10 WiFi
897 reviews 7/10 Cleanliness
690 reviews 5.2/10 Amenities
172 reviews 5.8/10 Breakfast
27 reviews 9.9/10 Sustainability

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All our hotels in Chicago

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.