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21c Museum Hotel Chicago Hotel 4.5 stars

Customer review rating 4.4/5 483 reviews

ALLSAFE approved hotel

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21c Museum Hotel Chicago
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+ 11 Services

Hotel extras

  • Sleep at a contemporary art museum.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Unforgetable venues. Unforgetable events.

  • Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00


Services and practical information
  • WIFI/Internet Access
  • Valet parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
  • Breakfast Paying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 7 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 chicago
united states

Tel: +13126606100

Fax: (+1)3123377217

Check-in from 16h00

Check out up to 11h00

  • By plane

    MIDAY INTN At 20km / 12 miles

  • By plane

    OHARE INTERNATIONAL At 25km / 16 miles

  • By train

    UNION STATION At 2km / 1 miles

GPS :41.89316, -87.63001

Our accommodation(s)

The 297 guest rooms and suites at 21c serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the rooms have high ceilings, contemporary furnishings, and large windows. The comfortable beds and thoughtful touches, such as plush robes and Malin + Goetz bath amenities, will leave you feeling restored.

Our restaurants and bars

Lure Fishbar- Opening June 2021

Type of cuisine: Japanese

Lure Fishbar is a a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
21c Museum Hotel Chicago

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

483 reviews

Cool and Unique hotel!

Customer review rating 4.5/5

Elizabeth Couples - 21/07/2021 Confirmed reviews ALL

The art gallery built into the hotel was a nice surprise. Very lovely visit.

Well located

Customer review rating 2.5/5

Liz Business - 20/07/2021 Confirmed reviews ALL

Very noisy: we could hear everything happening on the street Our room was never cleaned while we were there

Well located and chic room!

Customer review rating 4.0/5

Jz Couples - 20/07/2021 Confirmed reviews ALL

Overall our stay was great. The room was very clean, chic and well laid out. I paid extra to have a room on the higher floor between 11-21 and I literally was given a room on the 11th floor. It seemed kind of bummer to pay more and only be one floor higher than a cheaper rate.

NIce Hotel in Downtown Chicago

Customer review rating 4.0/5

Diane S. Friends - 20/07/2021 Confirmed reviews ALL

Courteous and helpful staff, beautiful museum, and comfortable rooms made my experience a positive one. My only disappointment was that we weren't given the gallery brochure upon check in. I didn't realize a printed brochure existed until I saw a leftover copy on a bench in the gallery just prior to checking out. I asked at the front desk, and was given a brochure. Should be issued to guests upon checking in. The artwork was stunning.

Positive experience at 21c

Customer review rating 4.5/5

Kelly Couples - 20/07/2021 Confirmed reviews ALL

I enjoyed my stay at 21c Museum Hotel Chicago. It was conveniently located in a central area near in downtown Chicago. Public transport was nearby and the hotel was walking distance from many good spots. There were great restaurants and bars nearby. It was nice having a Trader Joe's right across the street along with a CVS for random purchases. Additionally, the hotel room was comfortable. The view from the hotel room was not great but the room was spacious and the museum was cool.

Good location

Customer review rating 5.0/5

Evelyn B. Couples - 20/07/2021 Confirmed reviews ALL

We enjoyed the art galley and got introduced to American artists. The room was very clean with adequate amenities. I wish it had a fridge for our use not just the drinks for sale.

Great accommodation

Customer review rating 5.0/5

Dexx Couples - 20/07/2021 Confirmed reviews ALL

One of the best hotel experiences I've had. There was an issue with booking but the clerk was able to correct it quickly.

Decent stay

Customer review rating 3.0/5

Ryan Families - 20/07/2021 Confirmed reviews ALL

Prefer hotels with more amenities; i.e. pool, bar etc. But decent stay with decent location.

Well located, very clean, amazing staff that was very helpful and extremely nice

Customer review rating 5.0/5

Amanda Couples - 20/07/2021 Confirmed reviews ALL

Me and my husband stayed to celebrate our with wedding anniversary. We were only in Chicago for one night to go to the Van Gough exhibit and we couldn't have been happier with our stay. Service was wonderful, the hotel and museum were both beautiful, unique and very clean. The hotel is downtown right in the middle of everything. Parking was easy, inexpensive and very close to the hotel.

Great location

Customer review rating 4.5/5

Claudia Couples - 20/07/2021 Confirmed reviews ALL

Location was great, central to everything. Room was clean and modern. Staff was helpful and friendly. Loved the ambiance.

Great Stay!

Customer review rating 5.0/5

Bobbie H. Solo - 20/07/2021 Confirmed reviews ALL

Clean, stylish and comfortable. The bath products were so luxurious .They made a nice warm shower seem like a spa experience. Being a coffee lover I enjoyed the Nepresso machine as well. Ou should definitely treat yourself to a nice stay when you visit Chicago.

Great Location and Excellent Stay!

Customer review rating 5.0/5

Cu P. Families - 19/07/2021 Confirmed reviews ALL

The three days stay experience was wonderful. We had a great Chicago Experience as a family. The hotel is not far from everywhere we wanted to go. The room was great! My kids loved the museum experience. We will definitely visit again next time.

So so stay

Customer review rating 3.0/5

Robert O. Friends - 19/07/2021 Confirmed reviews ALL

The front desk help was fantastic. Not having any information in room or info as how to access it about room service, if any available, no ice bucket, no drinking glasses, poorly stocked mini bar, but with no glasses, who needed. Art work generally too political. Will not book there again. Did as that was brides choice for family and friends.

Convenient location. Very interesting artwork displayed on a couple of the floors.

Customer review rating 4.0/5

Tim G. Couples - 19/07/2021 Confirmed reviews ALL

Our stay was part of the Immersive Van Gogh experience. The hotel was clean an well appointed. Parking was convenient, but a little pricey, even after validation by the hotel. All in all we had a good time and would return again.

Customer review rating 4.5/5

Jose S. Families - 19/07/2021 Confirmed reviews ALL

Just what i was looking for in a

Good environment

Customer review rating 4.5/5

Jesus Families - 19/07/2021 Confirmed reviews ALL

Staff was courteous and friendly

false advertisement

Customer review rating 0.5/5

Shanae S. Couples - 19/07/2021 Confirmed reviews ALL

When making reservations I spoke with the person on the phone, telling them it was our 6th anniversary and our main hope was for a room with a view of the city. She assured me the king suite would provide extra space and a view of the city. I believed her because I looked at the website and it showed that the suite would in fact have a view of the city. When I arrived there was absolutely no view of the city. as a matter of fact, when looking out of the windows all you can see is windows from other people's hotel rooms. I could literally see someone getting dressed! On top of that, there was a foul odor in the room. i t was so stifling I did not want to stay.I ended up canceling my room and asking for a full refund.

Well located. Art exhibit excellent

Customer review rating 4.0/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

Did not know in advance that there was no housekeeping. But not a problem. No stopper in bathroom sink. Thought $300 add on to credit card, at check in, for potential "incidentals" was excessive.

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