21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.3/5 3,168 reviews

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55 East Ontario Street, 60611 CHICAGO, United States

Description

Hotel extras

  • Voted 2023 Top Chicago Hotels by Condé Nast Traveler and Travel + Leisure.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Sleep at a contemporary art museum.

  • A hotel inspired by the arts.

Our accommodation(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 CHICAGO
United States

GPS:41.893187, -87.625776

Telephone
Fax +1 312-337-7217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,168 reviews

TripAdvisor Rating  4.5/5  509 reviews

Warm Hospitality

TripAdvisor rating 5.0/5

Suejin K TripAdvisor review

Fatima gave me the warmest welcome and made my stay an absolute breeze! I had booked through a reservation company and the hotel was in fact booked but she went out of her way to ensure I had a room and enjoyed my stay at the hotel. Thank you, Fatima.

Fatima is the best!

TripAdvisor rating 5.0/5

Raisa K TripAdvisor review

Loved my stay here for a night! Fatima was so helpful and helped me coordinate a ride to the airport when Ubers and Lyfts were not available early in the morning! Very sweet and helpful during stressful moment. Will be back again when I visit Chicago.

Wonderful experience

TripAdvisor rating 5.0/5

Juliana L TripAdvisor review

Fatima was super friendly and helpful! She offered to check us in early so we didn't have to wait 12 hours to check in at 4 PM. She was very knowledgeable and considerate of our situation. The hotel is also very pretty, so I highly recommend this place!

Stylish and comfortable

Customer review rating 5.0/5

Patricia S. Business - Confirmed reviews ALL

Was a great experience, the perfect alternative to the conference hotel a block away, love the robe! (Now wishing I had purchased one, it was heavenly) This was a great value, will look for other 21c hotels to stay at on future trips.

Dear Patricia S., Thank you for your wonderful review! We\'re delighted to hear that you had such a great experience. It’s also great to know you loved the robe—we’d be happy to assist if you’re still interested in purchasing one! We truly appreciate your kind words about our team and look forward to welcoming you to another 21c hotel in the future. Sincerely, Helen.

Great customer service!

TripAdvisor rating 5.0/5

Logan P TripAdvisor review

Nicest check in for any reservation I’ve ever had! Rooms are clean. The art is unbelievably breathtaking and the people working here have made us feel in at home :). Fatima waived our check in fee and we can’t wait to come back here as soon as we visit again!

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Other web-users rate our hotel

  • 1,451 reviews 9.4/10 Location
  • 1,988 reviews 7.2/10 Room
  • 1,735 reviews 8.1/10 Service
  • 25 reviews 4.6/10 WiFi
  • 823 reviews 7.2/10 Cleanliness
  • 601 reviews 4.6/10 Amenities
  • 82 reviews 6.3/10 Breakfast
  • 62 reviews 9.9/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.