21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.3/5 3,141 reviews

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55 East Ontario Street, 60611 CHICAGO, United States

Description

Hotel extras

  • Voted 2023 Top Chicago Hotels by Condé Nast Traveler and Travel + Leisure.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Sleep at a contemporary art museum.

  • A hotel inspired by the arts.

Our accommodation(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
60611 CHICAGO
United States

GPS:41.893187, -87.625776

Telephone
Fax +1 312-337-7217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,141 reviews

TripAdvisor Rating  4.5/5  482 reviews

Hidden fees and lies!

TripAdvisor rating 1.0/5

Jack B TripAdvisor review

I booked the Hotel through VRBO and it seemed pretty easy and care free at first. Unfortunately the rooms did not have the King size beds I requested and then I paid a $20 upgrade on 2 of the rooms. OK so I'll take that as a possible misunderstanding. The kicker is the additional fee they charged me for staying there that was not communicated ANYWHERE!! An "Urban Experience Fee" SERIUOSLY! They really did this! I can't believe it. No wonder they closed their Nashville hotel! Maybe they were charging additional fees there too until they got caught? I will never EVER stay in a place like this! 3 additional charges $29.36 for an "Urban Experience Fee" VERY VERY SAD!!!!

Kudos to Fatima :)

TripAdvisor rating 5.0/5

Déjà F TripAdvisor review

Room was very clean and neat. Loved the museum and the security guards were friendly. Wish we would have known about more of the perks when we first arrived, but when l checking out, Fatima was very friendly and knowledgeable and educated us if our perks for next time. She even ordered us a cab. Thank you, Fatima <3

Fatima was awesome!!!

TripAdvisor rating 5.0/5

The E TripAdvisor review

Fatima was absolutely amazing, extremely friendly and helpful. Informed us of all the perks we were not informed of when we checked in. You guys offering a microwave to the room is a need at every hotel. Hotel was beautiful we will stay here when we return. The iron in our room needed replacing only

Beautiful atmosphere and incredible staff.

TripAdvisor rating 5.0/5

Cheyanna R TripAdvisor review

Museum is fascinating and the hotel sits roght above it the front staff (specifically Fatima) was absolutely wonderful. We were caught in a snow storm and they were so kind as to help us with a very late check in. The rooms are clean and comfortable, as well as upscale. The bathroom is finally a hotel bathroom worthy of taking a bath in!!

Customer review rating 5.0/5

Jim A. Couples - Confirmed reviews ALL

In Chicago for wedding celebration.

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Other web-users rate our hotel

  • 1,440 reviews 9.4/10 Location
  • 1,948 reviews 7.2/10 Room
  • 1,716 reviews 8.1/10 Service
  • 23 reviews 4.6/10 WiFi
  • 797 reviews 7/10 Cleanliness
  • 590 reviews 4.2/10 Amenities
  • 81 reviews 6.1/10 Breakfast
  • 59 reviews 9.7/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.