21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.1/5 3,442 reviews

Hotel extras

  • Sleep at a contemporary art museum.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Unforgetable venues. Unforgetable events.

  • Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

ALLSAFE approved hotel

Our accommodation(s)

The 297 guest rooms and suites at 21c serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the rooms have high ceilings, contemporary furnishings, and large windows. The comfortable beds and thoughtful touches, such as plush robes and Malin + Goetz bath amenities, will leave you feeling restored.

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
United States

GPS:41.89316, -87.63001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,442 reviews

TripAdvisor Rating  4.0/5  200 reviews

Comfortable, stylish, good location

Customer review rating 4.0/5

Evan Business - Confirmed reviews ALL

Nice property and room, spacious and nicely appointed (especially the bathroom), great location in river north.

My favorite hotel yet!

TripAdvisor rating 5.0/5

maria g TripAdvisor review

This hotel was nothing short of amazing. Not only was my room beautiful and comfortable, but I had exceptional service from every staff member. Onye, Heather, and Jose were all so helpful and friendly and really took their time to explain all of the hotels amenities to me and also made themselves available for any questions I had. 21C is also so fun and immersive and the museum aspect was beautiful. Truly a unique experience and I will be returning !

Dear Maria, Thank you for the outstanding review of your recent stay at 21c Museum Hotel Chicago. We're glad you had a wonderful time with us and enjoyed our lovely and comfortable accommodations, unique facility, and exceptional service. You can be sure your kind words will be shared with Onye, Heather, and Jose. It's the best compliment knowing you'll spend time with us again in Chicago, so come back soon!

Fair Experience

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Lousy room - I arrived at 7pm and was given a handicap accessible room. At 6’ 3” and 250 pounds it was not comfortable and with a poorly designed shower.


Customer review rating 0.5/5

Pk Friends - Confirmed reviews ALL

The shower was not draining. Called the front desk, no one showed up to fix it until I left.

Convenient Location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room was in a dark housekeeping corridor with a view of only unsightly parts of the building’s systems. This made for an uncomfortable stay.

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Other web-users rate our hotel

  • 1,558 reviews 9.3/10 Location
  • 2,292 reviews 7.3/10 Room
  • 1,866 reviews 6.6/10 Service
  • 31 reviews 4.3/10 WiFi
  • 854 reviews 7.3/10 Cleanliness
  • 700 reviews 4.9/10 Amenities
  • 156 reviews 5.2/10 Breakfast
  • 12 reviews 9.2/10 Sustainability

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