パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー

トリップアドバイザーの評価 4.5/5 1,064 件のレビュー

パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー - Image 1
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パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー - Image 3
パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー - Image 4

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  • 街の景色が見られる、床から天井までの窓

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ホテル所在地

パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー

170 Jalan Bukit Bintang, Kuala Lumpur
55100 クアラルンプール
マレーシア

GPS:3.148601, 101.714946

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.5/5  1,064 件のレビュー

2024エクセレンス認証

Pleasant stay

トリップアドバイザーの評価 5.0/5

Susanne L トリップアドバイザー認証口コミ

Dear 511susannel, Thank you very much for sharing your comments, concerning your recent stay, at Pavilion Hotel Kuala Lumpur. We are pleased to hear that you enjoyed the comfort and cleanliness of our rooms, the warm hospitality of our team, and the convenience of our location with direct access to Pavilion Mall. However, we are truly sorry to learn about the discomfort you experienced with the room temperature and the way your concern was handled. Please accept our sincere apologies, your feedback is important to us, and we will certainly review this with our team to ensure a more responsive and solution-oriented approach in the future. Thank you once again for submitting this review on TripAdvisor, and we hope to have the opportunity to welcome you back and provide you with an even better stay. Best regards, Emile Otte Hotel Manager

Wonderful

トリップアドバイザーの評価 5.0/5

WorldTravellerUK99 トリップアドバイザー認証口コミ

Dear WorldTravellerUK99, It was truly a pleasure having you as our guest during your recent stay, at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you had such a remarkable experience with us, from our friendly team members and well-appointed rooms to the stunning views from our infinity pool. It’s great to know that the comfort of the bed and pillows, as well as thoughtful touches like daily glass-bottled water, added to your overall enjoyment. We are also glad you enjoyed the breakfast selection, and we appreciate your kind mention of the freshly squeezed orange juice and made-to-order eggs. Your suggestion regarding having some eggs prepared in advance to reduce wait time is a valuable one, and we have shared it with our Culinary team for consideration. It was truly a pleasure having you with us WorldTravellerUK99, and we hope to welcome you back again soon for another memorable stay. Best regards, Emile Otte Hotel Manager

Great Hotel, Great service team!

トリップアドバイザーの評価 5.0/5

ang b トリップアドバイザー認証口コミ

Dear 965angb, Thank you so much for your continued support and for taking the time to share such a wonderful review of your recent stay at Pavilion Hotel Kuala Lumpur. It’s truly an honour to welcome you and your family back time and time again over the past three years. We are delighted to know that each visit continues to meet your expectations, from the seamless check-in experience at our Club Lounge on Level 13A to the excellent service and offerings provided by our dedicated team. A special thank you for recognising JingYee for her warm hospitality and ever-present smile. Your kind words will surely make her day, and we will also share your compliments with the rest of the team, named or unnamed, who always strive to make every guest feel right at home. We truly appreciate your recommendation, 965angb, and look forward to welcoming you back for your sixth visit soon. Best regards, Emile Otte Hotel Manager

Tevan and Joyee from loung club

トリップアドバイザーの評価 5.0/5

FarAway13222032159 トリップアドバイザー認証口コミ

Dear FarAway13222032159, Thank you so much for your kind words and for taking the time to share your experience, following your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you had a marvellous stay and that our hospitality left such a positive impression. Your special mention of Tevan and Joyce from the Club Lounge truly means a lot, they are both wonderful members of our team, and we are so pleased to know they made your experience even more memorable with their warm and attentive service. It was a pleasure having you with us FarAway13222032159, and we are very much looking forward to welcoming you back in the near future. Best regards, Emile Otte Hotel Manager

My black swan moment at this property

トリップアドバイザーの評価 2.0/5

Vaibhav N ファミリー - トリップアドバイザー認証口コミ

Dear Vaibhav N, We appreciate you taking the time to share your feedback, on your recent stay at Pavilion Hotel Kuala Lumpur. We sincerely regret to hear about the challenges you faced during your stay and truly apologise for the inconvenience caused. This is certainly not the level of service we strive to provide, and we deeply regret that your experience fell short of expectations. We are sorry for the issues with the thermostat in your room and for the way the situation was handled. Your comfort is our priority, and we regret any miscommunication or delay in resolving the matter. We will review this with our engineering and front desk teams to ensure better coordination and guest support in the future. Additionally, we sincerely apologise for the missed turndown service despite multiple requests. This is not reflective of our usual standards, and we will address this with our housekeeping team to prevent such oversights from happening again. On a positive note, we are pleased to hear that you enjoyed our breakfast, swimming pool, room amenities, and location. However, we understand that the overall experience did not meet your expectations, and we regret that this has impacted your perception of our brand. Thank you again for your valuable feedback, Vaibhav N. I hope your experience on this particular visit will not deter you from returning to our hotel, in the near future. Best regards, Emile Otte Hotel Manager

との提携 TripAdvisor

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