パビリオン ホテル クアラルンプール マネージド バイ バンヤン ツリー

Stayed at the urban studio with huge bath tub. Breakfast buffet with good selection. Comfy bed and most importantly clean room. They prepared cake and simple deco for anniversary. Value for money and definitely worth the experience!

We had stayed at the Pavilion Hotel a few times before and kept coming back because we love the convenient location. Unfortunately, it will be a while before we come back the next time. The last time we stayed, the hotel poorly managed our check-in experience. Also, the bidet was not functioning in the room that we first checked into. While we were offered another room, we found the whole process of changing room a distressing one - something that we did not anticipate after a long day. Needless to say, the hotel managed to spoil our plan for a good night - who wants to spend time waiting for their rooms to be sorted out when they could do something fun like have a good dinner and movie? Otherwise, breakfast and in-room dining were good.

Just stayed here for 5 nights. Hotel room was nice. Big, comfortable bed and nice hot, powerful shower. Walls had a few marks on them though which I wouldn’t expect from a 5 star hotel. Dusty walls too which didn’t help as they were dark which showed up the dust more. Worst part was breakfast. Not good I’m afraid. All the hot food was lukewarm at best some was even cold. The hot plates/bowls they use clearly are not hot enough or don’t get replenished enough. Even the coffee which came out of a machine was only ever lukewarm at best. We resorted to only eating from the cold food selection or only having hot food that was made to order such as omelette or pancakes that way we knew the food would be hot. Certainly not up to 5 star standards and the poor quality at breakfast put us off eating in the restaurant for any other meals. I wouldn’t stay here again if I went back to KL. Swimming pool on 18th floor was nice although the steps to get into the pool were loose and an accident waiting to happen. We should have gone to Mandarin Oriental I think. Chose Pavilion due to its Bukit Bintang location but the endless malls got a bit same same as well.

Thank you for wonderful hospitality. We had a great time at your place❤great professional customer care service..bravo to all the frondesk people..you guys are doing wonderful job..keep it up..special thanks to Miss .Sharon (outlet manager)...we are just amazed with your service..thanks a million..club floor front desk thank you for tasty cocktails hightea and your humbleness are unique❤comes to food ..from the high-tea ..dinner...breakfast superb delicious..Will definitely recommend to people out there..last one I'm in loved with your bathtub with a unique view

Located in the heart of Kuala Lumpur and it’s linked to the mall. Stayed on the club floor which is on the same floor as the club lounge makes it so convenient and accessible. Service was superb. One could choose to have breakfast at lobby level - the Courtyard. There were more variety for breakfast though. Meeting room was adequate and spacious. Would recommend to stay in this hotel for next visit.