お客さまの声 4.3/5 283 件のレビュー
Walking distance to Kuala Lumpur Convention Centre
Strategically located near to KLCC LRT train station, exit via Avenue K
A short walk to iconic Petronas Twin Towers and other major shopping malls
Rooftop Infinity swimming pool and kids pool
Meeting rooms with feature high definition LED wall
19m²の客室すべてに極上の眠りをお届けする「Sweet Bed」、作業テーブル、ミニバー用冷蔵庫、43インチLED TV、セーフティボックス、高速Wi-Fiを備え、素晴らしい街の眺めをお楽しみいただけます。
I got kicked out... again!
theamybaron 26/07/2020 トリップアドバイザー認証口コミ
I WANTED to stay at this hotel. It has the nicest rooms in its class - and better rooms than some hotels a class above it. The rooms are well designed with excellent desk space, plenty of electrical outlets, and bedside table space. The rooms are clean. The showers are brilliant. And every room I've been in at this hotel has had incredible views of the Petronas Twin Towers. The pool is small but relaxing, at least when it isn't full of people swimming in their underwear (it could do with more supervision if only to make sure there are plenty of pool towels). BUT... on my first stay, after I got trapped in Malaysia unable to return home to Thailand, in April, we were given less than 24 hours notice that the hotel was becoming a government quarantine center and that we would be moved to a less-nice hotel for the remainder of the stay we paid for. Ok - extraordinary times and all that - I get it, I accept it. When I finally had the opportunity to return in July, both 7-day and 30-day long stay packages were being offered, so I expected there should be no problem with my stay. After a few days there, I was given less than 12 hours notice that I had to leave the hotel due to it becoming a quarantine center again. They offered to put me on a "green zone" floor but the pool and gym were to be closed. I had taken a 7-day package and was on the cusp of getting a 30-day package, both requiring prepayment. What if I had done the latter? I'd have been screwed. I've been living in hotels for over 4 months now. I have to budget very carefully. Why are they offering these long stay packages if they knew this was possible? They had to have known. Now I am at the nearby Novotel which is crappy. I just can't give a good review while they are bringing in guests, and worse, selling pre-paid long-stay packages, despite the possibility of this happening.
R-jp 一人 - 06/04/2020 確認済みレビュー すべて
マレーシアに活動禁止令が出て、レストランを含むほとんどすべての商業活動が禁止され、宿泊客もホテルの室内から外に出れない状況の中、帰国便が欠航してしまいキャンセルを申し出たのが２週間以上前の話。返金すると回答が来たものの、未だに返金手続きしておらず（リアルタイムで見れるクレジットカードの返金情報で確認）、あげくの果てには勝手に3/30にチェックアウトしたとアンケートを記すようにと送ってきた。 アコーホテルズに対する信頼を失うことになっただけでなく、このホテルの運営姿勢も腹立たしい。 昨年50泊近く世界のアコーホテルズに泊まったが、ブランドイメージを損なうこういったホテルは、アコーホテルズの本部は即刻契約解除していただきたい。
Disappointment in the service
GoPlaces800152 Couples - 15/03/2020 トリップアドバイザー認証口コミ
I am very sad. This hotel completely disappointed me. In my bathroom there were stains and hair on the walls. There were numerous spots on the walls of the room. Dust was on the table and the head of the bed. The panoramic window that was supposed to be the highlight of my evening was in dirty spots. The staff in the lobby responded positively to my comments on housekeeping. But what was my disappointment when, after returning to my room, I found the same stains and dust. This is the dirtiest ibis I have stayed in. I am extremely disappointed.
匿. 一人 - 09/03/2020 確認済みレビュー すべて
S. ビジネス - 09/03/2020 確認済みレビュー すべて
立地はツインタワーやショッピングモール（Aveue KやSlia KLCC）まで、徒歩10分程度であるが、ホテルバスもあるので、不便は感じない。ホテルの近くには、有名はハラル中華料理店（Stadium Negara）があるなど、とても良いです。