プルマン クアラルンプール シティ センター ホテル アンド レジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,915 件のレビュー

ベストレートをお約束
プルマン クアラルンプール シティ センター ホテル アンド レジデンス - Image 1
プルマン クアラルンプール シティ センター ホテル アンド レジデンス - Image 2
プルマン クアラルンプール シティ センター ホテル アンド レジデンス - Image 3
プルマン クアラルンプール シティ センター ホテル アンド レジデンス - Image 4
No 4 Jalan Conlay, 50450 クアラルンプール, マレーシア

説明

ホテルのその他の情報

  • 真心を込めたきめ細かなおもてなし

  • 好奇心をそそる特別メニューを提供するレストラン

  • 見事な景観を満喫できるテラス

  • ゴールデントライアングル内という好立地、ショッピング街やエンターテインメント施設にも近接

  • 高級ショッピング街や観光名所にも近くて便利

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

プルマン クアラルンプール シティ センター ホテル アンド レジデンス

No 4 Jalan Conlay
50450 クアラルンプール
マレーシア

GPS:3.15013, 101.7145

電話番号
ファックス +60 3-2170 8808

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,915 件のレビュー

お客さまの声 4.0/5

Yuichi G. ファミリー - 確認済みレビュー すべて

Dear Yuichi G., Thank you for taking the time to share such a detailed review of your recent stay with us. We are delighted to know that you and your family enjoyed the spacious family apartment, especially the children’s facilities and overall comfort. It is also wonderful to hear your positive comments on our à la carte breakfast offerings, and we are glad that dishes such as the salmon and avocado baguette, shrimp and avocado baguette, and curry with naan were to your satisfaction. We are particularly pleased that our team member at the lobby was helpful in assisting you with your lost item query, and your kind recognition will be shared with the team. However, we sincerely apologise for the shortcomings you experienced during your stay. The lack of housekeeping service, inconvenience in obtaining fresh towels, and the manner in which the request was handled do not reflect the level of service we strive to provide. Please be assured that this will be reviewed with our Housekeeping team for immediate improvement in both service consistency and guest interaction. We also regret that we were unable to acknowledge your family member’s birthday during your stay. Umfortunately we did not have any prior information on a birthday celebration. Had we known, we would have certainly made it a memorable occasion with balloons and cake. Your feedback regarding the bathroom design and water leakage issue has been noted and will be shared with our maintenance team for further review and corrective action. Thank you once again for your valuable comments. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you and your family back for a more seamless and enjoyable experience in the future. Kind regards, Devi.C Guest Experience

お客さまの声 4.5/5

Masanori Y. ビジネス - 確認済みレビュー すべて

Dear Masanori Y., Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed our convenient location, clean environment, and the warm hospitality provided by our team. It is especially wonderful to know that our team, including the receptionist who assisted you during check-in, helped make your stay comfortable and smooth. Your kind words will certainly be shared with the front office team. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. Kind rfegards, Devi.C Guest Experience

お客さまの声 1.5/5

Satoshi Y. ビジネス - 確認済みレビュー すべて

Dear Satoshi Y., Thank you for taking the time to share your feedback. We sincerely apologize for the confusion regarding your minibar charge and the experience at checkout. We understand that being selected as our “Guest of the Day” may have led to the assumption that the minibar items were complimentary, and we regret any misunderstanding this caused. We also acknowledge that the separate charge after your departure could have been handled more clearly at checkout. Your comments have been shared with our team to ensure better communication and billing procedures in the future. Please accept our sincere apology for any inconvenience caused, and we hope to have the opportunity to welcome you back for a seamless and enjoyable stay. Kind regards, Devi.C Guest Experience

お客さまの声 4.5/5

Hideki Y. ビジネス - 確認済みレビュー すべて

お客さまの声 5.0/5

Rumiko K. ファミリー - 確認済みレビュー すべて

Dear Rumiko K., Thank you for sharing such a delightful review of your recent stay with us. We are truly pleased to know that everything was smooth and comfortable throughout your visit. It is wonderful to hear that you found our team friendly, the room clean and comfortable, and that you enjoyed the wide variety of our breakfast offerings during your three-night stay. We are also glad that our convenient location added to the ease of your sightseeing experience. Your kind words mean a lot to us, and we look forward to welcoming you back again for another enjoyable and memorable stay. Kind regards, Devi.C Guest Experience

その他のウェブユーザーの評価

  • 2,607 件のレビュー 9.7/10 ロケーション
  • 3,011 件のレビュー 7.3/10 客室
  • 3,371 件のレビュー 8.1/10 サービス
  • 71 件のレビュー 6/10 インターネット
  • 1,227 件のレビュー 6.9/10 清潔さ
  • 1,211 件のレビュー 8.1/10 朝食
  • 912 件のレビュー 6.7/10 設備
  • 6 件のレビュー 10/10 ビーチ

Powered by Trustyou

周辺の他の施設

クアラルンプールのすべてのホテル