プルマン クアラルンプール シティ センター ホテル アンド レジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 4,731 件のレビュー

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  • 見事な景観を満喫できるテラス

  • ゴールデントライアングル内という好立地、ショッピング街やエンターテインメント施設にも近接

  • 高級ショッピング街や観光名所にも近くて便利

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ホテル所在地

プルマン クアラルンプール シティ センター ホテル アンド レジデンス

No 4 Jalan Conlay
50450 クアラルンプール
マレーシア

GPS:3.15013, 101.7145

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  4,731 件のレビュー

トリップアドバイザーの評価  4.0/5  556 件のレビュー

2024エクセレンス認証

Great hotel with a superb lounge

トリップアドバイザーの評価 4.0/5

HullPhil Solo travel - トリップアドバイザー認証口コミ

I stayed here for 2 nights. I was a bit worried before staying since I’ve noticed some quite poor reviews recently. I needn’t have worried and I struggle to understand what peoples issues are. Check in was quick and friendly and I was whisked upto the Executive Lounge to be checked in. My room was on the 24th floor and it was a nice size, although I was disappointed by the fact I was not really upgraded to a suite. I don’t really understand the Accor upgrade policy and it’s nowhere near as generous as Hilton. The Exec Lounge is excellent and the evening cocktail hours, between 1730 and 1930, have some really good food and drinks. The staff are attentive. I also like that one of the benefits of the ALL Accor scheme is free laundry, on a long trip this is really useful. Breakfast was good in the Executive Lounge and their cooked to order Breakfast Burger Sandwich was superb. The spread of food was not as good as previous stays but was nevertheless satisfactory. Overall, a great stay.

Very Good Central Hotel

トリップアドバイザーの評価 5.0/5

Steve B トリップアドバイザー認証口コミ

As members of the 20-strong Anglo-Thai Society Regional Tour, my wife and myself have just had a most enjoyable 2 night stay at the Pullman KLCC Hotel in central KL. It proved an ideal location for our Group visit and the members were well pleased with both the size and the room amenities. We Breakfasted (extensive Buffet-style) at the Sedep Restaurant on the ground floor and there was certainly something for everyone. I was particularly impressed with the service provided and would be more than happy to pay a return visit in the future.

Satisfied stay

トリップアドバイザーの評価 5.0/5

accorplusplat ファミリー - トリップアドバイザー認証口コミ

It was a comfortable stay and I thank the kind staff. I would like to express my special thanks to Jacqueline and Itakimi at the Executive lounge.

Family break in KL

トリップアドバイザーの評価 2.0/5

davidcT7736UO ファミリー - トリップアドバイザー認証口コミ

I have stayed in many Accor hotels around the world, including Pullman branded hotels, however this was without a doubt the most frustrating experience we have had. I booked a 2-bedroom apartment for my wife and 2 teenage children. The apartment was very dated and some of the items in the room didn't have the correct number compared to the guests in the room e.g. 2 cups versus 4 guests. We couldn't even have coffee or tea together. We also were frustrated from the time we checked in at the Club Lounge on level 4. As a Platinum member I usually have access to the Club Lounge, however we were advised that only 2 guests could visit the lounge, although we booked, and we are paying for a 2-bedroom apartment for 4 people. We had breakfast for 4 included as part of our booking but only 2 could have breakfast in the lounge while the other 2 would have to use the restaurant. As a result, we never used the restaurant. This is the first time an Accor hotel has not included all room guests in the lounge. It would have been cheaper for me to book 2 separate hotel rooms with lounge access if I knew about this silly rule. We also had another issue with our complimentary drinks' vouchers. As we were 4 people we had 4 vouchers. We usually open the vouchers on my Accor app and then swipe the voucher to redeem it. The bar staff usually take a photo of the redeemed voucher, and we can then order our drink, instead we were advised that we needed a physical voucher as this is a finance department requirement at the Pullman KL, hence I had to go to reception and redeem my app vouchers for a physical voucher. I went to the reception to explain the situation, but they were not interested. Needless to say, I told them to keep their complimentary drinks. Overall the worse Accor hotel I've stayed at. Will never stay there again.

Great hotel, friendly service.

トリップアドバイザーの評価 4.0/5

Darren J トリップアドバイザー認証口コミ

Fantastic hotel with genuinely welcoming staff. The two-bedroom residence offered ample space, especially the lounge area. Though décor seemed slightly dated, however was clean . Breakfast buffet was delicious, varied, and well-stocked each morning.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,096 件のレビュー 9.7/10 ロケーション
  • 3,711 件のレビュー 7.1/10 客室
  • 3,584 件のレビュー 7.7/10 サービス
  • 128 件のレビュー 3.8/10 インターネット
  • 1,586 件のレビュー 7.7/10 朝食
  • 1,446 件のレビュー 7/10 清潔さ
  • 1,073 件のレビュー 6.3/10 設備

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