プルマン クアラルンプール シティ センター ホテル アンド レジデンス 5 つ星

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No 4 Jalan Conlay, 50450 クアラルンプール, マレーシア

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ホテルのその他の情報

  • 真心を込めたきめ細かなおもてなし

  • 好奇心をそそる特別メニューを提供するレストラン

  • 見事な景観を満喫できるテラス

  • ゴールデントライアングル内という好立地、ショッピング街やエンターテインメント施設にも近接

  • 高級ショッピング街や観光名所にも近くて便利

当ホテルの客室

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ホテル所在地

プルマン クアラルンプール シティ センター ホテル アンド レジデンス

No 4 Jalan Conlay
50450 クアラルンプール
マレーシア

GPS:3.15013, 101.7145

電話番号
ファックス +60 3-2170 8808

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  5,136 件のレビュー

トリップアドバイザーの評価  4.0/5  536 件のレビュー

2024エクセレンス認証

Beautiful view and comfortable stay

トリップアドバイザーの評価 5.0/5

806katherinel Couples - トリップアドバイザー認証口コミ

Never disappoint. Comfortable room on a high floor with a nice view and location is convenient. 👍👍

Dear 806katherinel, Thank you for sharing this wonderful feedback with us from your recent stay at Pullman KLCC Hotel & Residences.It was an absolute pleasure to learn that your overall stay was excellent! We always endeavor to ensure that our servicse are up to the highest standards. We would love to host you again on your next visit to Kuala Lumpur. Kind regards, Devi.C Guest Experience

A Special Thanks for a Truly Memorable Stay at Pullman KLCC

トリップアドバイザーの評価 5.0/5

hermonchristian トリップアドバイザー認証口コミ

/start I reserved a room at Pullman KLCC for four nights during our trip to Kuala Lumpur to celebrate my wife's birthday and our second wedding anniversary. Before the trip, on the night of November 8th, as I relaxed at home, I had the idea to surprise my wife. Even though it was late, I decided to email the hotel to request something special. I didn’t have high expectations given the short notice. To my surprise, I received a reply from Aqilah and Jessie. They explained that decorations required at least two days' notice, so they wouldn’t be able to arrange that. However, they offered to prepare a cake for us. That gesture alone was already more than enough, and I deeply appreciated their thoughtfulness. Fast forward to our arrival. During check-in, a lovely lady at the front desk noticed it was my wife's birthday and warmly congratulated her. Their attention to detail made us feel genuinely special from the moment we arrived. When we entered our room, I was expecting to find the cake, but to my delight—and my wife’s surprise—there was a beautifully arranged decoration! I was genuinely impressed by their effort to accommodate this request on such short notice. While our stay was highly enjoyable, there were a few minor inconveniences in the room: - The fridge was not functional. - The Bluetooth speaker didn’t work. - The bathroom scale was missing. These issues, however, were resolved efficiently. I mentioned them to the reception before heading out to Pavilion Mall, and by the time we returned, everything had been addressed. Their quick response truly showcased their commitment to guest satisfaction. The breakfast at Pullman KLCC was fantastic, offering a wide variety of international options. The yogurt ice cream was a standout—absolutely delicious, and I find myself missing it even as I write this review. However, I did notice the absence of a couple of breakfast options that were available during my previous stay in 2019, such as fried rice and fried bihun. As an Indonesian, these are breakfast staples for us, so I missed having them on the menu. That said, the overall breakfast experience was still delightful and satisfying. The shower, however, deserves special mention. It was exceptional—so much so that I found myself showering more often than usual simply because it was so relaxing and rejuvenating. Throughout our four-night stay, the level of service, attentiveness and dedication from the Pullman KLCC team significantly enhanced our experience in Kuala Lumpur. I want to especially acknowledge and extend a special thanks to Ms. Devi from Guest Experience, whose exceptional care and attention to detail made a lasting impression. She not only arranged the surprise decorations and complimentary cake but also assisted us with various requests during our stay, such as assisted me when I left it in the room and printing a document I needed. Her professionalism, dedication and attention to even the smallest requests went above and beyond and remarkable. This review is a heartfelt expression of gratitude to Ms. Devi and the entire Pullman KLCC team. Their efforts and commitment to excellence turned our celebration into a truly unforgettable experience. Once again, thank you for making our stay so special. /end

Dear hermonchristian, I am delighted to read your fantastic feedback which you have kindly shared on Trip Advisor. The team are ecstatic to learn that they provided the best experience for you during your stay with us. A double celebration is one that simply cannot go uncelebrated in some way! It was an absolute delight to surprise you both with the room decoration! We certainly hope that our Hotel remains at the top of your list every time you are in KL. It would be our pleasure to welcome you back to Pullman KLCC Hotel & residences in the near future. Kind regards, Devi.C Guest Experience

掃除

お客さまの声 2.0/5

匿名 ファミリー - 確認済みレビュー すべて

好立地でスタッフの方も親切でしたがお部屋掃除がきちんとされてませんでした。毎日シーツ交換はされておらず、バスタブやキッチンも掃除されてませんでした。ボディソープも補充されてなかったので電話でお願いしたり、トイレットペーパーに関しては最後まで届けてもらえませんでした。床の絨毯も掃除してる感じはなく埃っぽく感じました。長期滞在だったのでコインランドリーなどがあればとても便利だなと思いました

Dear Mayumi H., Thank you for taking a moment to detail your recent experience and bringing this to our attention. We regret the shortcomings you experienced and that the overall impression of our hotel did not exceed your expectations. While our unbeatable location was a highlight of your visit, it appears that our housekeeping services fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition. We would love another opportunity to earn your recommendation at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

車の渋滞が少ない

お客さまの声 4.5/5

Hide ビジネス - 確認済みレビュー すべて

朝食は美味しいが、11泊すると同じ料理ばかりで飽きてしまう、10Fや4Fも利用したい

Dear Hideki Y., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the breakfast menu as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Kind rrgards, Devi.C Guest Experience

Great stay with quality and comfort at good price and opposite Pavilion Mall.

トリップアドバイザーの評価 5.0/5

dordor-Sin ファミリー - トリップアドバイザー認証口コミ

My 1st stay in KL in this Pullman. It took us by surprise overall on hotel environment, facilities, club lounge and room. Staff are all very friendly especially Club Lounge staff. Special mention on Ms Theressa who is very professional and attentive. The only setback on this stay is the ac in my Room 2806 super cold even adjusted to 27°c and fan 1. Another neg was my mom visited L1 Sedap cafe for breakfast but was rejected entry despite I am Platinum member. Staff refused her entry infront of big crowd and told her to check with reception. It was an embarrassing moment for my mom. So she went back to L4 Club Lounge and the duty staff brought my mom down to L1 and my mom could enter the cafe. Cafe staff claimed that the record wasn't showing my room has breakfast and seems no knowledge about Platinum benefit.

Dear dordor-Sin, Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Ms Teressa from the Club Lounge. Please accept our sincerest apology for the breakfast incident at Sedap restaurant which your mom encountered. This comment has been highlighted to the Executive Assistant Manager for prompt action as we would not want such incidents in the future. We truly look forward to welcoming you back soon to the Pullman KLCC for another memorable stay. Kind regards, Devi.C Guest Experience

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 3,747 件のレビュー 7.7/10 サービス
  • 134 件のレビュー 4.1/10 インターネット
  • 1,796 件のレビュー 7.6/10 朝食
  • 1,549 件のレビュー 7/10 清潔さ
  • 1,114 件のレビュー 6.3/10 設備

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クアラルンプールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。