ノボテル クアラルンプール シティセンター

ノボテル クアラルンプール シティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,823 件のレビュー

地図で見る

ホテルのその他の情報

  • KLコンベンションセンターから歩いてすぐ

  • マッサージルームとトリートメントルームを併設したスパ

  • 屋外プール、館内バーチャルゴルフクラブ

  • 選択した客室内の無料Wi-Fi

  • 市の中心部の駐車施設のご利用(無料)

ALLSAFE認証ホテル

ホテル所在地

ノボテル クアラルンプール シティセンター

2 Jalan Kia Peng, マレーシア
50450 クアラルンプール
マレーシア

GPS:3.151229, 101.71252

アクセスと交通機関

ホテルサービス

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概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

Food Exchange

1階のFood Exchangeでは、最新のフュージョン料理で究極の満足を体験していただけます。一休みして充電し、アラカルトのお食事メニューからおいしいお料理をお楽しみください。

当ホテルの客室

広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の真の生活空間として、あらゆるニーズに対応いたします。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,823 件のレビュー

トリップアドバイザーの評価  3.5/5  4,284 件のレビュー

Cozy City Hotel

トリップアドバイザーの評価 5.0/5

Lin M トリップアドバイザー認証口コミ

1st time here.. location is great.. walking distance to Pavillion & using a linked bridge to KLCC. The hotel staff are really helpful. The room looks small but feel very cozy.. The bathroom is plain but nice and clean. Their room service is good.

Newly furbished rooms in a very good location.

トリップアドバイザーの評価 3.0/5

SSG92 トリップアドバイザー認証口コミ

Newly furbished rooms in a very good location. I was actually a little disappointed with this hotel. I felt it was more like a 3 star than a 4 star. I was staying with 2 other friends who had separated rooms and reservations. We arrived at 13:30 after a 20 hour flight only to be told there are no rooms with double beds even though this is what we had booked. We were happy to be on different floors but were told only room available are with 2 single beds. When asked how long we would have to wait  as check in was at 2pm we were told maybe 2 hours or more depending on the cleaning. Interesting initially my friend was told he can have a double room if he is happy to be on another floor but the gentleman checking me in intervened ( whist he was checking me in) to state only the single  beds rooms are available. This is really poor as a 4 star hotel should have rooms for check in time. I even requested an early check in even though we arrived at the hotel at 13:30. The room itself is clean and they have all been refurbished recently. Although it's a shame the carpet looks old. I was very surprised to learn that this 4 star hotel does not provide an iron. They only provide an iron on requested but you must return it as soon as you have finished using it. Most 3 star have irons as standard. It does have air conditioning unit.  The hotel does not provide hand towels as standard and only bath towels. The breakfast was a little disappointing if you are vegetarian but there are certainly some options available. The only Indian breakfast time they have is paratha. Although I wouldn't expect a full Indian breakfast but it would be appreciated. The only reasons I would return to this hotel is because of the location and newly furbished rooms. It is certainly not novotel usual standard of both facilities, breakfast and customer service. Overall I would not advise to avoid staying here as the location is good and the rooms are decent, but just don't expect it to be like a normal 4 star Novotel standard

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

Nice one

トリップアドバイザーの評価 4.0/5

Faizal C ビジネス - トリップアドバイザー認証口コミ

Stayed in Novotel for 4 nights to attend a meeting at KLCC. The check-in was smooth . The rooms are spacious and clean. The walking distance to KLCC is less than 500 metres, therefore Novotel is a good option for people attending conferences or meeting at KL Convention Centre and Petronas. Lot of eateries nearby. Nearest metro is Raja chullan which is less than a KM. Overall nice experience

Friendly and helpful staff in a lovely hotel

トリップアドバイザーの評価 4.0/5

E9665TGdavidh Solo travel - トリップアドバイザー認証口コミ

Great location and very helpful staff. Room was very clean - and cleaned everyday by very friendly and efficient staff (special mention for 'Kashem' who was particularly helpful). Has a nice little pool with sun terrace and a reasonably equipped gym. Location is right in the center of the city.

Dear Gdavidh, , We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive feedback from our Guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Azmi Awang Room Division Manager

汚くて臭い

お客さまの声 0.5/5

匿名 ビジネス - 確認済みレビュー すべて

タオルの加齢臭、部屋に毛、コップが使用されている?スタッフの態度の悪さ(一人だけ親切な方がいました)ドライヤーの風がめちゃくちゃ弱風な上スイッチが壊れている。

Dear Maki I., Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohd Azmi Awang Room Division Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,205 件のレビュー 7.8/10 客室
  • 1,196 件のレビュー 8.1/10 サービス
  • 51 件のレビュー 8.7/10 インターネット
  • 534 件のレビュー 8/10 清潔さ
  • 476 件のレビュー 5.4/10 朝食
  • 222 件のレビュー 8.5/10 雰囲気

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