メルキュール クアラルンプール ショー パレード 4 つ星

ホテルの方もとても親切で大変快適なホテルでした。ただ日本語を話せるスタッフが居なかったので不自由でした。が、友人がカードとお金を盗られる事故があったのですが警察とのやり取りをしていただき、とても助かったと感謝していました。 Imbiの駅からそう遠くないのですが駅前のショッピングモールから遠回りしないと行けなくて、またその道や建物があまりきれいでなく臭い場所を通ることになったのでちょっといやでした。

Note: this is part 3 of a series of 3 hotel KL hotel reviews I will write in the next 2 months. How is this hotel not ranked as #1 on Tripadvisor? I selected this hotel having considered other (much) higher ranked hotels on Tripadvisor. It is a curiosity that this hotel has a stellar value for its price point, great location, similar amenities, and newer, well-kept facilities, yet it is ranked lower (top 15) than other hotels that have smaller rooms, dated facilities, much pricier, etc. I expected to be unimpressed at Mercure but instead I was blown away by this gem of a hotel. The facilities are almost indistinguishable from the other two KL hotels I’m reviewing (whose rates are >2X more). If anything, Mercure is better as it is newer (2 years old) and well maintained. My room & bathroom were spacious, well-appointed and designed. Outlets and switches are well situated and Wifi signal was strong. What other reviewers have written about the bed is true. I had my best nights of sleep ever during my stay – their bed is giving Westin’s Heavenly Bed a run for its money. Mercure’s breakfast offers the same diverse dining "stations" but variety is a little less. However, I find that what it lacked in quantity, it made up in quality. As a nasi lemak aficionado, their nasi lemak is the best of the three hotels I’m reviewing. What impressed me the most was their outstanding customer service. My experience with most hotels these days is that their staff has become a blur of tired, overworked and disenchanted, who are provided a script on how to squeeze more revenue and politely do as little as possible. The staff at Mercure genuinely wanted to be helpful. As an example, on my first morning there, I accidentally slept in, and had a late start on my planned walk to the highly google ranked nasi lemak stalls near the twin tower (about an hour away). The front desk staff (without fail) greeted me every time I’m in the lobby – politely asking how they could help. Upon hearing my plans, Wilson equipped me with bottles of water and an umbrella (which I greatly appreciated when I was in the relentless heat and humidity during my walk). Such thoughtfulness is so rare these days. I was really pleased that I “took the chance” and stayed here. I tend to be a tough reviewer, and it such a pleasure to be able to highly recommend Mercure Shaw Parade without any reservations.

よかった

Clean and comfortable bed. The staff was polite and attentive. I was given an upgrade due to my wife birthday. The location is 10 minutes walk away from berjaya times Square and quite a lot of eateries nearby. Will come bsck and stay again !!

As usual, a fantastic stay, outstanding staff and services from the security all the way up to the managers. I guess it's leadership by example...…….which most leaders in this industry does not realise this. Thank you, Cindy and team.

We booked an additional room for our friends, a couple travelling with us. They were very impressed. Hotel is new and staff were very friendly and helpful esp at check-in and check-out. Hotel is connected to Shaw Parade Shopping Centre (don’t go there cuz it’s quite empty) and they can’t provide complimentary parking. But the parking charge was only RM10 for hotel guests. We enjoyed the breakfast which was good. We also enjoyed welcome drinks at the rooftop bar which has nice evening views of the city with all the lights. Berjaya Times Square, Pavilion Shopping Complex and KLCC are nearby.

Hotel was conveniently located, not too close to pavilion but not too far either so we avoided the noise from traffic. Walking distance to main shopping Malls plus great food. Only issue was, there was dried sambal/curry under the table in my room. Housekeeping probably missed it but other than that everything was great. Hotel also provided something nice as we were celebrating our anniversary. Will definitely come back here when I’m back in KL!

We are very happy with this hotel, the room is clean, spacious and modern. All the staffs are very friendly and helpful. Definitely will go back to stay in this hotel. The rate that we paid for the room also very good.

朝食もプールも良くて、ベッドも大きくて このホテルが一週間のバカンスの、中心となりました。 スタッフの皆さんも優しくてかわいらしくて とても癒やされました。本当にありがとう！

This hotel is being well maintained with nice rooms and beds. It is still a solid choice a few years down the track. Only 3 min walk to the back entrance of times square mall, which makes for an easy to access bukit bintang. I like the rooftop pool area, it's nicely decorated. The restaurant has improved since the last visit, but I still feel bewildered over the frequency of over or under cooked meals/dishes.

少なすぎず、多すぎず、適当なサービスが気に入っています。必要にして十分であり、食事はそれなりにおいしいというのは、旅慣れた旅行者にとってはなによりの事です。周辺環境は現在工事中の為、十分とはいえませんが、今後周辺環境も大きく変わるでしょう。と言って周辺環境が危険と言うようなことはありません。十分女性がひとり歩きできる安全なレベルです。

The hotel is very comprehensive and customer oriented. Staffs were polite and services were great. Swimming pool and gym were not big but adequate and clean. Room was clean and bed very comfortable. Only disappointment was the breakfast buffet variety and quality.

立地も良く、リーズナブルな料金で快適に過ごせました。スタッフも親切でした。

stayed here many times. executive room mini bar limited, only 4sweet drinks. I recommended juices n beer last time but no action. tv program went out of subscription during my stay. thus tv program limited. pool bar is nice for drinks n food. gym is quiet n well maintained.

Again on business and the best hotel group to stay with... Mercure Kuala Lumpur Shaw Parade nice and central for my meetings and of course the most comfortable beds and pillows in the world The breakfast buffet style available ticked all he boxes for me... Again best nights sleep guaranteed