メルキュール クアラルンプール ショー パレード 4 つ星

お客さまの声 4.4/5 4,047 件のレビュー

ALLSAFE認証ホテル

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メルキュール クアラルンプール ショー パレード
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+ 20 サービス

ホテルのその他の情報

  • First Mercure brand in Kuala Lumpur

  • Boasting a 24-hour front desk

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

ホテル所在地

メルキュール クアラルンプール ショー パレード

152 Jalan Changkat Thambi Dollah
55100 クアラルンプール
マレーシア

電話番号: +600392243030

ファックス: (+60)0392243039

チェックインは15h00からです

チェックアウトは12h00です

  • 飛行機で

    KLIA 57km / 35.42 マイル

  • 電車で

    RAPIDKL MONORAIL 0.8km / 0.5 マイル

GPS:3.139884, 101.712267

ホテルサービス

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
ケータリングサービス
  • レストラン1軒
  • バー1軒
  • 朝食
    • ルームサービス 有料
  • ルームサービス
    • 冷たい軽食
    • 温かい食事
ミーティング/イベント
  • 会議室4室
アクセシビリティ
  • 車椅子利用可能なホテル
ホテルのサービスと設備
  • ホテル情報
    • 客室213室
    • お身体の不自由な方向け客室2室
    • ファミリールーム0室
    • コネクティングルーム14室
    • 禁煙の客室213室
    • 11 フロア
  • ホテルスタッフが応対可能な言語
    • インドネシア語
    • 英語
    • 標準中国語
  • ランドリー / バレーサービス
    • ドライクリーニング / アイロン
  • Wifi
    • 高速Wi-Fi
    • 公共エリアにWi-Fi
    • ホテル内Wi-Fi完備
  • エアコン
    • エアコン
  • お身体の不自由な方向け設備
  • 全館禁煙
  • チェックイン & チェックアウト施設
    • レイトチェックアウト
    • エクスプレスチェックアウト
    • エクスプレスチェックイン
  • 荷物置き場
    • 荷物置き場
  • コンシェルジュ
    • コンシェルジュ
  • レセプションデスク内セーフティボックス
    • レセプションデスク内セーフティボックス
アクセス
  • Public Indoor Parking
    • 敷地内
快適なご滞在
  • 屋上プール
    • 屋外
    • 敷地内
  • ジム
    • 敷地内

当ホテルの客室

すべてのお部屋は、Wi-FiとケーブルTVなどの最新設備を完備しています。ビジネスおよびレジャーでのご旅行に最適なホテルです。当ホテルには、4つの客室タイプがあります。デラックス、エグゼクティブ、プリビレッジルーム、スイート、身体に障害のあるお客様のための2部屋をご用意しております。

ミーティングとイベント

会議室

  • 会議室の数:5

  • 最大サイズ:91 m²

  • 最大ご利用人数:112 人

  • パーティの最大ご利用人数:60 人

詳細

お客さまの口コミ
メルキュール クアラルンプール ショー パレード

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

4,047 件のレビュー

トリップアドバイザーの評価 4.5/5

658 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Short Stay

トリップアドバイザーの評価 5.0/5

cktan_tck 26/10/2020 トリップアドバイザー認証口コミ

Nice room, fast check in and check out process. There's hotel parking at high floor within the complex but is chargeable per day RM10. The room comes with breakfast. Hotel cafe is operate. Will visit here again, hope the parking rate will be free (absorb by hotel).

全体的に居心地良かったです。

お客さまの声 3.5/5

Ak ビジネス - 09/03/2020 確認済みレビュー すべて

せっかくのラウンジ環境なので、質と営業時間を考慮した方が良いです。今の質では無いのと一緒かと思います。

親愛なるAK、 メルキュールクアラルンプールショーパレードでの経験についてお話しいただきありがとうございます。あなたの経験があなたの期待に応えられなかったことを残念に思います。心からおaび申し上げます。 メルキュールでは、すべてのお客様に優れたサービスエクスペリエンスを提供するよう努めています。したがって、あなたのフィードバックは私たちにとって非常に重要です。問題に対処し、将来の発生を防ぐために適切な措置を講じていることをご安心ください。 懸念を共有していただきありがとうございます。近い将来、より良いサービスを提供する機会を提供してくれることを願っています。 心から シンディ・ヨー ゼネラルマネージャー

Modern hotel

トリップアドバイザーの評価 4.0/5

dodiekas 22/01/2020 トリップアドバイザー認証口コミ

Good location but quite far from LRT station nearst, minimum bath aminities, breakfast vary menus with fresh fruits, welcoming drink and bar complementary. Wifi/internet connection unstable. Quick check in and out process

Dear dodiekas , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

review of my recent stay

トリップアドバイザーの評価 3.0/5

simon low e Business - 20/01/2020 トリップアドバイザー認証口コミ

I always choose to stay in mercure kl shaw parade whenever my business trip to kl cause thus far my stays were pleasant one. unfortunately I am a bit upset with my recent stayed. when I checked in, I noticed the air-cond was not working well, hence I complaint to front counter. technician came and get it repair. however, the air-cond was not working mid night, and the room was stuffy and warm and affected my sleep quality. what is the different between accor live and accor plus ? I am having my dinner at the lobby café, I checked with the waitress if accor member enjoy any discount, he replied yes 25%. when the bill came, he said sorry discount only apply to accor plus member.

Dear simon low e, First of all, thank you for your support! We appreciate your positive and constructive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. I will share your comments with our team for corrective measures. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Please do not hesitate to contact for your next visit by sending an email it H9279-GM1@accor.com. Sincerely, Cindy Yeoh General Manager,

very good hotel

トリップアドバイザーの評価 5.0/5

Anand J Business - 19/01/2020 トリップアドバイザー認証口コミ

this very good hotel very near to Bukit bintag and many shopping malls. rooms are well kept. I was updated to executive room. Overall good break fast menu, Internet connection works very well. 'All hotel staff is very helpful. The roof top pool and restaurant is good place to relax.

Dear Anandjoshi1968, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

快適なホテルでした♪

お客さまの声 4.5/5

永. ご友人 - 17/01/2020 確認済みレビュー すべて

ホテルの方もとても親切で大変快適なホテルでした。ただ日本語を話せるスタッフが居なかったので不自由でした。が、友人がカードとお金を盗られる事故があったのですが警察とのやり取りをしていただき、とても助かったと感謝していました。 Imbiの駅からそう遠くないのですが駅前のショッピングモールから遠回りしないと行けなくて、またその道や建物があまりきれいでなく臭い場所を通ることになったのでちょっといやでした。

長谷様、 まず第一に、あなたのサポートに感謝します! メルキュールクアラルンプールショーパレードでのご滞在に関するご意見をお待ちしております。 正のフィードバックを受け取ることは常に喜びです。 あなたのコメントを私たちのチームと共有します。 私たちはサービスの質を継続的に改善するよう努めており、このフィードバックはスタッフ全員の励ましになると確信しています。 あなたの経験を共有してくれてありがとう、そして、私たちはあなたの次の訪問が前のものと同じくらい快適であることを願っています。 心から シンディ・ヨー ゼネラルマネージャー

a WOW experience!

トリップアドバイザーの評価 5.0/5

Traveler2015-SD Business - 16/01/2020 トリップアドバイザー認証口コミ

Note: this is part 3 of a series of 3 hotel KL hotel reviews I will write in the next 2 months. How is this hotel not ranked as #1 on Tripadvisor? I selected this hotel having considered other (much) higher ranked hotels on Tripadvisor. It is a curiosity that this hotel has a stellar value for its price point, great location, similar amenities, and newer, well-kept facilities, yet it is ranked lower (top 15) than other hotels that have smaller rooms, dated facilities, much pricier, etc. I expected to be unimpressed at Mercure but instead I was blown away by this gem of a hotel. The facilities are almost indistinguishable from the other two KL hotels I’m reviewing (whose rates are >2X more). If anything, Mercure is better as it is newer (2 years old) and well maintained. My room & bathroom were spacious, well-appointed and designed. Outlets and switches are well situated and Wifi signal was strong. What other reviewers have written about the bed is true. I had my best nights of sleep ever during my stay – their bed is giving Westin’s Heavenly Bed a run for its money. Mercure’s breakfast offers the same diverse dining "stations" but variety is a little less. However, I find that what it lacked in quantity, it made up in quality. As a nasi lemak aficionado, their nasi lemak is the best of the three hotels I’m reviewing. What impressed me the most was their outstanding customer service. My experience with most hotels these days is that their staff has become a blur of tired, overworked and disenchanted, who are provided a script on how to squeeze more revenue and politely do as little as possible. The staff at Mercure genuinely wanted to be helpful. As an example, on my first morning there, I accidentally slept in, and had a late start on my planned walk to the highly google ranked nasi lemak stalls near the twin tower (about an hour away). The front desk staff (without fail) greeted me every time I’m in the lobby – politely asking how they could help. Upon hearing my plans, Wilson equipped me with bottles of water and an umbrella (which I greatly appreciated when I was in the relentless heat and humidity during my walk). Such thoughtfulness is so rare these days. I was really pleased that I “took the chance” and stayed here. I tend to be a tough reviewer, and it such a pleasure to be able to highly recommend Mercure Shaw Parade without any reservations.

Dear Traveler2015-SD, Wow! First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

よかった

お客さまの声 5.0/5

ご友人 - 12/01/2020 確認済みレビュー すべて

よかった

Excellent Hotel Stay

トリップアドバイザーの評価 4.0/5

DennisH1729 Family - 06/01/2020 トリップアドバイザー認証口コミ

Clean and comfortable bed. The staff was polite and attentive. I was given an upgrade due to my wife birthday. The location is 10 minutes walk away from berjaya times Square and quite a lot of eateries nearby. Will come bsck and stay again !!

Dear DennisH1729, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

A Unique Outstanding Mercure

トリップアドバイザーの評価 5.0/5

TanBH2019 Business - 30/12/2019 トリップアドバイザー認証口コミ

As usual, a fantastic stay, outstanding staff and services from the security all the way up to the managers. I guess it's leadership by example...…….which most leaders in this industry does not realise this. Thank you, Cindy and team.

Dear TanBH2019, Wow! First of all, thank you for your support and loyalty! We truly appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will spur even more encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

New hotel, friendly and helpful staff

トリップアドバイザーの評価 4.0/5

Jepts Friends getaway - 20/12/2019 トリップアドバイザー認証口コミ

We booked an additional room for our friends, a couple travelling with us. They were very impressed. Hotel is new and staff were very friendly and helpful esp at check-in and check-out. Hotel is connected to Shaw Parade Shopping Centre (don’t go there cuz it’s quite empty) and they can’t provide complimentary parking. But the parking charge was only RM10 for hotel guests. We enjoyed the breakfast which was good. We also enjoyed welcome drinks at the rooftop bar which has nice evening views of the city with all the lights. Berjaya Times Square, Pavilion Shopping Complex and KLCC are nearby.

Dear Jepts, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great value!

トリップアドバイザーの評価 5.0/5

Nirmal M Couples - 16/12/2019 トリップアドバイザー認証口コミ

Hotel was conveniently located, not too close to pavilion but not too far either so we avoided the noise from traffic. Walking distance to main shopping Malls plus great food. Only issue was, there was dried sambal/curry under the table in my room. Housekeeping probably missed it but other than that everything was great. Hotel also provided something nice as we were celebrating our anniversary. Will definitely come back here when I’m back in KL!

Dear Nirmal M, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Family holiday

トリップアドバイザーの評価 5.0/5

fieyungt Family - 15/12/2019 トリップアドバイザー認証口コミ

We are very happy with this hotel, the room is clean, spacious and modern. All the staffs are very friendly and helpful. Definitely will go back to stay in this hotel. The rate that we paid for the room also very good.

Dear fieyungt We very much appreciate your awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

とても良かった

お客さまの声 4.0/5

Akiko 一人 - 07/12/2019 確認済みレビュー すべて

朝食もプールも良くて、ベッドも大きくて このホテルが一週間のバカンスの、中心となりました。 スタッフの皆さんも優しくてかわいらしくて とても癒やされました。本当にありがとう!

Just behind Times Square

トリップアドバイザーの評価 4.0/5

Suzanna99 Friends getaway - 04/12/2019 トリップアドバイザー認証口コミ

This hotel is being well maintained with nice rooms and beds. It is still a solid choice a few years down the track. Only 3 min walk to the back entrance of times square mall, which makes for an easy to access bukit bintang. I like the rooftop pool area, it's nicely decorated. The restaurant has improved since the last visit, but I still feel bewildered over the frequency of over or under cooked meals/dishes.

Dear Suzanna99 , Welcome back and we very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

気持ちよい応対

お客さまの声 4.0/5

山. ビジネス - 28/11/2019 確認済みレビュー すべて

少なすぎず、多すぎず、適当なサービスが気に入っています。必要にして十分であり、食事はそれなりにおいしいというのは、旅慣れた旅行者にとってはなによりの事です。周辺環境は現在工事中の為、十分とはいえませんが、今後周辺環境も大きく変わるでしょう。と言って周辺環境が危険と言うようなことはありません。十分女性がひとり歩きできる安全なレベルです。

4 nights stay in deluxe room

トリップアドバイザーの評価 4.0/5

Claris_Ng2019 Family - 14/11/2019 トリップアドバイザー認証口コミ

The hotel is very comprehensive and customer oriented. Staffs were polite and services were great. Swimming pool and gym were not big but adequate and clean. Room was clean and bed very comfortable. Only disappointment was the breakfast buffet variety and quality.

Dear Claris_Ng2019, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

快適でした

お客さまの声 4.5/5

Tomo ファミリー - 09/11/2019 確認済みレビュー すべて

立地も良く、リーズナブルな料金で快適に過ごせました。スタッフも親切でした。

short stay ok

トリップアドバイザーの評価 3.0/5

GohYH93 Business - 04/11/2019 トリップアドバイザー認証口コミ

stayed here many times. executive room mini bar limited, only 4sweet drinks. I recommended juices n beer last time but no action. tv program went out of subscription during my stay. thus tv program limited. pool bar is nice for drinks n food. gym is quiet n well maintained.

Dear GohYH93 , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great central place to stay

トリップアドバイザーの評価 5.0/5

689trevor Business - 03/11/2019 トリップアドバイザー認証口コミ

Again on business and the best hotel group to stay with... Mercure Kuala Lumpur Shaw Parade nice and central for my meetings and of course the most comfortable beds and pillows in the world The breakfast buffet style available ticked all he boxes for me... Again best nights sleep guaranteed

Dear 689trevor , First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

最新の20口コミ

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