イビス スタイルズ クアラルンプール フレーザー ビジネス パーク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 452 件のレビュー

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説明

ホテルのその他の情報

  • 高品質の寝具とご利用制限なしの Wi-Fi を完備した 500 室のモダンな客室で究極の癒しをご提供いたします

  • 快適なベッドと朝食ビュッフェ

  • 毎日ショッピングモール、パビリオンとKLCCまで無料のシャトルを運行

当ホテルの客室

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ホテル所在地

イビス スタイルズ クアラルンプール フレーザー ビジネス パーク

Jalan Metro Pudu 1, Fraser Business Park, Off Jalan Yew
55200 クアラルンプール
マレーシア

GPS:3.128646, 101.714889

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

sTreats Restaurant

非契約写真

Enjoy the great authentic taste of Malaysian dishes served to you in an open kitchen concept. Tease your taste buds with a wide selection of local and international cuisine prepared personally by the hotel chef.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  452 件のレビュー

トリップアドバイザーの評価  3.5/5  1,325 件のレビュー

団体客が泊まる階と隔離されてたので静かに寝れた。

お客さまの声 3.5/5

匿名 一人 - 確認済みレビュー すべて

LRTチャンソウリン駅に繋がるエスカレーターが朝方は動いてない為、チェックアウトしてスーツケースを運ぶのに苦労する。

Dear Valued Customer, Thank you for your feedback. We're glad to hear that you were somewhat satisfied with your stay overall. We appreciate your comments about the quietness of your accommodation and the cleanliness of the hotel. However, we apologize for the inconvenience regarding the escalator not operating in the morning and the WiFi issues you encountered. Your suggestions regarding staff interactions and the need for better access will be taken seriously, and we will strive to improve these areas. Please note that the escalator operates according to the mall's schedule, starting at 10:00 AM. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Hotel Administration

Freely roaming cockroaches

トリップアドバイザーの評価 1.0/5

Joseph S トリップアドバイザー認証口コミ

Got up at night to use the washroom. While sitting on the toilet, and half asleep, I glanced at the toilet paper roll on my right just to see two antennas emerging from under the fold. You can imagine my reaction. Tried to get back to sleep but could hear the little noises from the cockroach freely wandering in my room. Took two pics and two videos of it walking over the collar of my work shirt on the couch next to the bed. Can't upload here because photo guidelines say the pics can't "Be blurry, dark or otherwise difficult to view." Blurry and dark sure, but it's very easy to see what it is. Oh well, maybe it's better not to show it.

Dear Joseph S, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Your feedback is important to us, and we take such concerns very seriously. We will contact you personally to get a bit more information so we can ascertain the root cause and get a permanent solution. Best regards, General Manager

Average hotel.

トリップアドバイザーの評価 2.0/5

Curious61504416147 トリップアドバイザー認証口コミ

Average hotel, no room service, the reception staff was rude, no shuttle service, no restuarant inside the hotel, the breakfast was ok, few options for vegetarians & the meal wasn't hot, no waiter at the service, no telephone in the room, few lightening in the room.

Dear Curious61504416147, Thank you for sharing your experience. Your feedback is valuable to us, and we are taking it seriously. We apologize for the issues you encountered and are working to address them. We appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, General Manager

A very disappointing stay!!!

トリップアドバイザーの評価 1.0/5

esha s トリップアドバイザー認証口コミ

Terrible stay! Accommodations were decent. Breakfast is insipid as is the staff. They seem to be forced to work or are too high headed, I do not know. Nobody in the hotel except for Melanie (at the front desk) had a smile on their face. A stay can be turned around by the hospitality of the people working there. I had even left a written note, surely would not have reached the right hands. However, my stay was not good at all.

Dear Eshahanda, I apologize for the disappointing experience you had at Ibis Styles Kuala Lumpur Fraser Business Park. It’s unfortunate that both the food and the staff fell short of your expectations in terms of hospitality and friendliness. Your feedback is valuable to us, and we are taking it seriously. Thank you for sharing your experience. Best regards, General Manager

Always a convenient and pleasant stay in KL

トリップアドバイザーの評価 5.0/5

alcm64 ファミリー - トリップアドバイザー認証口コミ

I had always loved to be here wen I am in KL for its convenience and a comfortable stay. Its location is ideal where you have both LRT & MRT lines which can get u anywhere u wanna go with sheltered passage, so no worries whether it rains or shine too much. Its new exclusive member b'fast area is superb idea from the old overcrowded area with some good choice of selection, which hopefully will be expanded with more local cuisine selections. Overall, this is still my 1st choice place to stay in KL.

Dear Valued Guests, Thank you for your positive review and support to us, Looking forward to more stays with us. Sincerely, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 359 件のレビュー 8.3/10 ロケーション
  • 396 件のレビュー 6.8/10 客室
  • 295 件のレビュー 8.1/10 サービス
  • 13 件のレビュー 9.4/10 インターネット
  • 233 件のレビュー 6.5/10 清潔さ
  • 142 件のレビュー 3.6/10 朝食
  • 16 件のレビュー 1.2/10 ウェルネス・温泉エリア
  • 6 件のレビュー 2.5/10 バー&飲料

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