Mercure St Helens

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 626 opiniones

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Descripción

Extras del hotel

  • Hotel con el certificado ALLSAFE de Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Nuestros alojamientos

Localización del hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Reino Unido

GPS:53.44994, -2.73679

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

92 RESTAURANT

Luminoso, alegre y pintoresco, el restaurante 92 es un marco ideal para cualquiera que aprecie la buena comida y una cálida acogida. Al ser un hotel familiar, el restaurante ofrece gran variedad de platos recién hechos para satisfacer a los más exigentes.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  626 opiniones

Valoración de TripAdvisor  3.5/5  148 opiniones

Stay clear - awful!!

Nota de Tripadvisor 1.0/5

maxinej320 En pareja - Valoración certificada de TripAdvisor

Booked here for our anniversary as we were going to the theatre. Walked into our room, and it absolutely stunk of damp! The bedding also smelt of damp. Went to reception who moved us to a worse room that also smelt and was right next to the lift, so not only did it smell, it was noisy. Should have complained again, but felt it a waste of time as all rooms must be the same and the receptionists weren't the friendliest either. Booked for breakfast - just awful. Burnt sausage, no eggs, overcooked beans, no juice. It was empty as well, so no excuse! I ended up having a porridge pot - £15 for porridge! Outdated, smells, miserable staff, and food awful. STAY AWAY!!

Excellent location and reasonable room rate

Nota de Tripadvisor 5.0/5

Stbeds Valoración certificada de TripAdvisor

Very central hotel with free car parking Staff very pleasant and my bedroom was very nice excellent wi-fi connection had nice meal in the bar lounge which was rather lovely good selection of beer on tap Leisure club was too warm for me however nice staff and good facilities I hope to return in January

Excellent hotel

Nota de Tripadvisor 4.0/5

Graham35148 En pareja - Valoración certificada de TripAdvisor

Excellent service with the reception, restaurant and bar, good value, one area of improvement would be the sealing of the shower screen to stop the water running onto the floor and the correct plug in the sink to avoid water splashing out.

Cashless which sucks

Nota de Tripadvisor 4.0/5

katiethefabsinger Valoración certificada de TripAdvisor

Comfy room, the 9th time I have stayed there over the years. They changed my booking from a privilege to a standard without my consent but when I complained a received a refund. It's cashless which is a bummer. I won't be staying there anymore because of this.

Achtung Parkplatzfalle

Nota de Tripadvisor 2.0/5

Franz E Valoración certificada de TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 337 opiniones 9.5/10 Ubicación
  • 763 opiniones 6.9/10 Habitación
  • 644 opiniones 8.5/10 Servicio
  • 344 opiniones 7.3/10 Limpieza
  • 223 opiniones 6.4/10 Desayuno
  • 200 opiniones 6.2/10 Comida

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