Mercure St Helens

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 727 opiniones

Extras del hotel

  • Hotel con el certificado ALLSAFE de Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Reino Unido

GPS:53.44994, -2.73679

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

92 RESTAURANT

Luminoso, alegre y pintoresco, el restaurante 92 es un marco ideal para cualquiera que aprecie la buena comida y una cálida acogida. Al ser un hotel familiar, el restaurante ofrece gran variedad de platos recién hechos para satisfacer a los más exigentes.

Nuestros alojamientos

All our Bedrooms are a good size with ensuite facilities, hair dryer, tea and coffee making facilities and flat screen TV. The hotel has a variety of upgraded rooms including suites which include air conditioning.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  727 opiniones

Valoración de TripAdvisor  3.5/5  115 opiniones

Date Night Away

Nota de Tripadvisor 5.0/5

katiesU6851CH En pareja - Valoración certificada de TripAdvisor

My first weekend visiting where my boyfriend lives and we chose to stay here for a lovely night away, it was a gorgeous hotel, very aesthetic with some lovely views! It was super clean and had everything we needed in the room. We had the best weekend and having somewhere so nice, quiet, calming and somewhat luxury to go back to after a busy day was the best thing! Slept like a log in the incredibly comfy bed and was just an all round great experience! Would definitely recommend to friends and family🙂

Dear Katie We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards

Great Staff

Nota de Tripadvisor 5.0/5

DAVID W En solitario - Valoración certificada de TripAdvisor

Spent a month here due to my flat having a major flood. Firstly the hotel is centrally located with easy driving access and close to train & bus station which are only a brief walk away. The room I had was really nice and spacious and clean on the third floor. I never met a rude member of staff they were all brilliant friendly and helpful, Victoria and the bar / restaurant staff were Amazing and I practically worked my way through the entire menu during my stay. The bar staff were always chatty and friendly really approachable and despite seeing them have to deal with some rude people they were never flustered and kept their composure. The food portions were big especially the pasta and they have a specials menu which, I have had everything on and not once had a bad meal. The reception staff were all brilliant and readily available to help sort any issues and mine was only my key card stopping working (didn't realize it shouldn't go next to magnet on wallet etc it affects the strip) reception sorted it in seconds with zero problem. The manager was very approachable and friendly and it clearly is reflected in his team based on my experience The breakfast is a great selection so caters for all from continental breakfast to full cooked breakfast and yoghurts and fruit etc. on busy days the hot food is self service and on quiet days the staff take your order and its produced by the kitchen very quickly. I loved the coffee machine and would happily have brought it home it makes a really nice bean to cup coffee. There are leisure facilities for you to use and all the information regarding facilities is readily available and reception also let you know if you ask. I was at the hotel out of necessity due to the flood making my home uninhabitable and probably would never have considered booking in with me living so close however I would certainly recommend the hotel. I will certainly visit the bar again now that I am home because the staff are so welcoming and friendly. My experience of the hotel and all the staff I encountered was totally positive and the hotels facilities are great. I would happily stay again and I will certainly recommend the hotel if people are looking for somewhere to stay in St Helens.

Great stay highly recommend

Nota de Tripadvisor 5.0/5

hector_axel_Maximo De negocios - Valoración certificada de TripAdvisor

Great service and room was clean and tidy. Would be nice to have more options for channels on the tv. Breakfast was lovely and spoilt for choice. The parking is managed by a separate company and although it was FREE you need to remember to register the vehicle within 20 minutes of arrival or you will get a penalty! Food for dinner was good but need more vegetarian options. All in all very happy and well done guys

Wouldn’t go again

Nota de Tripadvisor 2.0/5

LyndseyG827 Con amigos - Valoración certificada de TripAdvisor

Went out for a night out with my friends to there disco night we had there three course meal wasn’t the best to be honest the soup had no taste the potatoes was either burnt or anaemia some plates had items missing the drinks are very expensive the service from the staff was fantastic all pleasant apart from a lady who I believe to be the duty manager she was rude apbrut and not very polite but the servers who was all dressed in black was lovely and very good at there job and the room itself was very clean

Poor food expensive non alcoholic drinks

Nota de Tripadvisor 3.0/5

kevin1974uk Con amigos - Valoración certificada de TripAdvisor

I attended a Christmas party on Saturday at Mercury St Helens. I was driving so was not drinking. £4.40 for a large lemonade is extortion. You are not encouraging drivers not to drink. The meal was average, the potatoes inedible. Those that had the beef couldn’t even cut into it. And for a Christmas party, the DJ turned up to the wrong gig. Disappointing. Note I only went to the party, I did not stay over so the rating on the room is based on a previous stay at this hotel..

Dear Kevin Thank you for taking the time to let us know about your experience from your last visit. Please allow me to send you my sincere apologies. As a hotel we do encourage drivers not to drink and throughout the festive season we do offer 15% discount on soft drinks to all nominated drivers which this can be noted on any Christmas booking form. I'm really sorry whoever has booked your party hasn't made you aware. Once again, my sincere and hope we get the chance to welcome you again so we can provide with a more positive experience

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 292 opiniones 9.3/10 Ubicación
  • 819 opiniones 6.5/10 Habitación
  • 759 opiniones 8.5/10 Servicio
  • 9 opiniones 3.1/10 Internet
  • 412 opiniones 5.9/10 Limpieza
  • 253 opiniones 5.2/10 Comida
  • 249 opiniones 5.9/10 Desayuno

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