Mercure Haydock Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 202 opiniones

Mejor precio
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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Reino Unido

Descripción

Extras del hotel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nuestros alojamientos

Localización del hotel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Reino Unido

GPS:53.472972, -2.637943

Teléfono
Fax +44 1942 559940

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  202 opiniones

Valoración de TripAdvisor  4.2/5  1.399 opiniones

Not recommended

Nota de Tripadvisor 1.0/5

sandravnj Valoración certificada de TripAdvisor

Cold rooms & expensive drinks. Our room was very cold even with the heating turned up high. The sheets & quilt cover was very cold to the touch. When ordering drinks at the bar we were charged £1.80 on top of the price for a service charge. We refused to pay this charge even though they tried to keep charging it every time we went to the bar. I would not recommend this hotel.

Dear sandravnj, Thank you for taking the time to share your feedback following your stay with us. Your comments regarding room temperature and bedding comfort are noted, as are your observations about drink pricing and the service charge applied at the bar. Feedback such as this is important in helping us review both guest comfort and how charges are communicated during service. While it is disappointing to read that your experience did not meet your expectations, we appreciate you sharing your perspective, as it contributes to our ongoing evaluation of guest experience and operational practices. Thank you again for providing your feedback. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Disappointment

Nota de Tripadvisor 1.0/5

Mo A Valoración certificada de TripAdvisor

I am currently staying at the Mercure Haydock Park Hotel for a couple of nights, and the experience has been very disappointing. The bed is extremely uncomfortable, the pillows are worn out, and the TV in the room is not working. The bathroom is in poor condition, with visible rust in the bathtub, which raises concerns about maintenance and cleanliness. These issues fall well below the standard expected from a Mercure brand . Based on my experience so far, I would not recommend this property, as there are far better alternatives available at a similar price.

Dear 357mohamedo, Thank you for taking the time to share your feedback during your stay with us. Your comments regarding room comfort, bedding, television functionality, and the condition of the bathroom are noted. Feedback of this nature is important, as it highlights areas where the guest experience has not aligned with expectations associated with the Mercure brand. As mentioned in other responses, we are currently implementing new operational processes alongside the early stages of a soft refurbishment programme. These works are focused on improving room condition, comfort, and overall presentation, and feedback such as yours helps inform where attention is most needed. While it is disappointing to read that your stay did not meet your expectations, we appreciate you sharing a clear account of your experience, as guest insight plays an important role in guiding ongoing improvements. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Gute Alternative zum Zentrum

Nota de Tripadvisor 4.0/5

beablk73 Valoración certificada de TripAdvisor

Ruhiges Hotel außerhalb gelegen, großer Parkplatz, Zimmer und Ausstattung sind gepflegt, Personal ist geschult, leider war an der Bar die Bierkühlung kaputt, das Flaschenbier war leider deutlich überteuert, Frühstück war okay mit Luft nach oben.

Dear beablk73, Thank you for taking the time to share your experience at our hotel. I’m glad to hear that you found our location peaceful and our staff attentive to your needs. We strive to maintain a high standard, and it’s rewarding to know that our clean, well-kept facilities made a positive impression. I sincerely apologize for the inconvenience you faced with the beer cooling issue at the bar and the pricing of the bottled beer. Your feedback is invaluable, and I will be sure to address this with our team to ensure improvements are made. As for breakfast, I appreciate your comments and am committed to enhancing our offerings for our guests. Thank you once again for your insights, and I hope to welcome you back to Mercure Haydock Park Hotel for an even better experience in the future. Warm regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Zeer fijne ontvangst en leuk verblijf

Nota de Tripadvisor 4.0/5

Navigate02461371284 Valoración certificada de TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

tranquilo

Nota de Tripadvisor 4.0/5

eskarne Valoración certificada de TripAdvisor

Hotel bueno , Tiene desayuno buffet y cenas sin problemas. Resaltar que una de las compañeras del viaje es vegetariana y no tuvo dificultad en su alimentación .Es muy recomendable y descanso asegurado. Atención exquisita. Se encuentra alejado del centro ; nosotros íbamos en bus concertado.

Thank you so much for leaving a 4 star review! It means a lot to us that you had a positive experience using our service. We are always striving to provide the best possible assistance to our users, and we're glad we were able to meet your expectations. If you ever have any questions or concerns, please don't hesitate to reach out to us. We're here to help in any way we can! Kind regards Ion Gavrilas Interim General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 242 opiniones 8.9/10 Ubicación
  • 765 opiniones 5.6/10 Habitación
  • 1.074 opiniones 8.7/10 Servicio
  • 6 opiniones 8.8/10 Internet
  • 273 opiniones 5.6/10 Limpieza
  • 208 opiniones 4.8/10 Relación Calidad/Precio
  • 191 opiniones 5.9/10 Desayuno
  • 81 opiniones 3.8/10 Área de Bienestar

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