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Novotel Miami Brickell Hotel 4 stars

Customer review rating 4.3/5 967 reviews

ALLSAFE approved hotel

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Novotel Miami Brickell
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+ 20 Services

Hotel extras

  • Amazing rooftop pool and bar

  • The hotel is located within 2 miles of the American Airlines Arena

  • Our hotel's location is central to some of the best dining in Miami

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light.

  • Our proximity to the Port of Miami makes us the perfect pre and post cruise hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Solarium
  • Boat excursions
Catering
  • BreakfastPaying
  • 2 Bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 8 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 miami
united states

Tel: +17866002600

Fax: (+1)786/6469383

Check-in from 15h00

Check out up to 12h00

  • By plane

    MIAMI INTERNATIONAL AIRPORT At 10km / 6 miles

  • By car

    RICKENBACKER At 1km / 0.62 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

  • By train

    BRICKELL STATION At 0.4km / 0.25 miles

GPS :25.75996, -80.19911

Our accommodation(s)

Choose between a Standard King or Queen, room special for business trips or a couple, or the exclusive Suite or the Skyline Suite.

Superior 1 King Non Smoking

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Ironing board and flat-iron
  • Mini Bar

Superior 2 Queen Non Smoking

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 1 king bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View Room Two Queen beds

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King bed room, Accessible

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior King bed room, Hearing impaired

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, Accessible

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior 2 Queen Non Smoking, hearing impaired

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Coffee/tea making facilities
  • Mini Bar

Superior Bay View 2 Queen Hearing Impaired Non Smoking

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Bay view *

Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

UVA BAR

Non contractual photo

UVA bar, is famed for their crisp drinks, terrific selection of Chilean and Argentinian wine Whether you are meeting friends, entertaining clients, or celebrating a special occasion, UVA provides the perfect atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VISTA POOL BAR

Non contractual photo

Located just steps from our stunning infinity edge pool and selection of intimate private cabanas, Vista Pool Bar offers guests a delicious menu of signature tapas, refreshing craft cocktails, with incredible views of the Miami city skyline and bay.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Miami Brickell

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

967 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,669 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 5.0/5

Co-co Solo - 06/05/2021 Confirmed reviews ALL

Hotel staff was excellent. The infinity pool was breathe taking. Hotel in close proximity of train, bus, and trolley services. Publix supermarket right across the street for convenience. Beautiful elegant hotel. I will be back soon.

Dear Chanel G., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Jahne Guest Experience Manager

Good stay

Customer review rating 3.5/5

Jerica E. Friends - 05/05/2021 Confirmed reviews ALL

It was very peaceful and relaxing until maybe the last day of my trip. Since I had added an extra room, no one told me that I had to re-check in to my room so that took up an extra 30 mins (after I found out my room key did not work) when I was on a time limit to do things (I had a parasailing appt along with various other activities planned). The young gentleman in the front was very helpful (I think his name was Darius) but the room key ended up not working in the next hour (once again). I did not like that the woman working beside him decided to try to chat it up with the gentleman about us while we were looking at the cafe during the re-check in. She immediately shut her mouth when I walked up to them but I told her to continue her conversation but she decided to step away (good choice). Another thing that happened on the last day was, a man followed me and my friend to my hotel room after we left the rooftop pool. I'm not even sure if he was staying in the hotel since I noticed he couldn't get into the rooftop pool. I was actually very scared and could not wait to leave the hotel the next morning. We had to put a chair and other items infront of the door for our safety (since we were all girls in the room). Overall, the hotel seems pretty nice and relaxing, it was just the last day of our stay where we felt very unsatisfied. But I don't blame the hotel for the man following us because that can happen anywhere but I was pretty scared of the man returning since he knew our room number and we didn't know his intentions.

Dear Jerica E., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Jahne Guest Experience Manager

Great location, high quality amenities unbelievable rooftop

Customer review rating 4.5/5

Guillermo C. Solo - 05/05/2021 Confirmed reviews ALL

Novotel offers a myriad of perks for business travelers as well as tourists. Being in Brickell it has great access to offices and shopping (walking distance from the Brickell City Center). The rooftop provides an oasis to wind down and listen to good music.

Beautiful Stay!

Customer review rating 5.0/5

Mckenzie Friends - 05/05/2021 Confirmed reviews ALL

We absolutely loved Novotel. Great location in Brickell and so aesthetically pleasing. Will definitely be back!

Well located, hard to contact

Customer review rating 4.0/5

Kelly Business - 01/05/2021 Confirmed reviews ALL

My room was nice. Average amenities. Average price for the area. Easy to walk to everything I needed. My frustrations were two-fold. One, I requested early check in. They told me to check at the front desk on arrival, via email. I wanted to find out earlier, because I wouldn’t show up at noon if I can’t check in until 3. I tried to call the hotel for 3 days before arrival and no one picked up. We also declined room cleaning for two days, so then no one came by the next day. That said, clean hotel. Well located. Nice gym and pool. I could hear the metro outside and other people talking loudly, but i was still able to sleep. i wouks stay again.

Nice stay

Customer review rating 4.5/5

Nike S. Families - 28/04/2021 Confirmed reviews ALL

Nice stay BUT do to COVID I was not able to get my room at all!! Stayed 6 days and not one time cleaned!!

Great Vibes. Great Location

Customer review rating 5.0/5

Lia Friends - 26/04/2021 Confirmed reviews ALL

Enjoyed my stay at Novotel. It's located walking distance to S Miami Ave and the pool area is the best. Will definitely stay here again!

Good location, nice room

Customer review rating 4.0/5

Anonymous Solo - 25/04/2021 Confirmed reviews ALL

Love the hotel. Pool was great, comfortable mattress. Not the best pillows, my only small complaint. Everything else was outstanding

Customer review rating 0.5/5

Julia A. Couples - 25/04/2021 Confirmed reviews ALL

I wasn’t happy ! They use the excuse of COVID-19 for not cleaning my room every day ! I stayed 3 nights I was cleaning my room ! Not happy with theirs excuses ! When I am paying for being in the hotel I am not 24 hours in my room so they can clean like normals services does ! Not happy with this services

Great management staff & training

Customer review rating 5.0/5

Kyle Families - 23/04/2021 Confirmed reviews ALL

My wife and I stayed here for the first time. Around 7pm on April 20th, I toilet backed up and did not work. The young lady at the front desk said she did not have a plunger for us to use and said she would send someone to our room to fix the issue. No one ever came. Around 9pm our key to our room was not working. The same young lady said she would send maintenance to fix it. Once the maintenance person arrived, he was unable to fix it. My wife and i sat in the hallway for at least an hour. This was embarrassing as people were walking past and watching us just sit there. The young lady at the front desk gave us another room until they were able to open fix the issue in the original. All of our belonging were in that room that was locked. We did not get back into our original room until after 12 midnight. Needless to say I was very upset. The reason I am giving this 10/10 is because of how the employees from the front desk handled this issue around 12 midnight. There was a young man at the desk who knew about our situation from the previous person and he handled it in a very professional manner. When we got back to the room the toilet was still not fixed. I went back downstairs to the desk to inform them, and they quickly brought me the plunger that I originally asked for on the afternoon, after the first young lady told me they didn’t have any available for me to use. The next morning I went to find the manager, whom was already aware of my situation. She was nice, calm, apologetic, and gave me a discount for my troubles. Aside from the first young lady I spoke with, I was very happy with the way the staff took care of the situation. They made my wife and I feel like they actually cared and we definitely appreciated that. I will be staying here again because of them.

Dear Kyle W., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Jahne Guest Experience Manager

Awesome Experience

Customer review rating 5.0/5

Tahir G. Business - 22/04/2021 Confirmed reviews ALL

Had to visit Miami for business and was very well accomodated. The location was perfect with lots of options within walking distance. The room was spacious and very clean! I appreciated the "Sanitized" sticker placed on the door as an extra peace of mind.

So relaxing...

Customer review rating 5.0/5

Lakema Couples - 20/04/2021 Confirmed reviews ALL

Let me start off with great customer service, phenomenal staff! I’ll most definitely stay again... I most definitely felt in love with the roof top pool. No complaints...I most definitely tell others to stay at your hotel facility. But I DO HAVE ONE CONCERN...WHY Y’ALL DONT HAVE SHUTTLE SERVICES??

Ok

Customer review rating 3.0/5

Lisa Families - 19/04/2021 Confirmed reviews ALL

Difficult to get towels, order food, etc.

Dear Lisa T., Thank you for taking the time to share your comments concerning your stay at the Novotel Miami Brickell. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Christian Jahne Guest Experience Manager

Very good stay

Customer review rating 4.0/5

Marisol R. Families - 18/04/2021 Confirmed reviews ALL

Relax

Great Location, Friendly Staff, Awesome Rooftop Pool

Customer review rating 4.0/5

Glenn M. Couples - 17/04/2021 Confirmed reviews ALL

The room was nice, could use a microwave, freezer and fan for the bathroom and bed room. Overall awesome experience and great value.

I would never stay here again

Customer review rating 0.5/5

Latoya P. Business - 16/04/2021 Confirmed reviews ALL

First off I would like to speak to the owner of this place I was lied to about the price no Microwave in my room no I do you have to pay $25 a park per day no towels at the pool no one speak English I stay for 5 days and price 400$ a day which I was told 209 never got sorry will report this place to Better business bureau I can’t believe a place so nice got treat like trash and top off no one never came clean my room you call ask for things never come I spen 2000 in this hotel for nothing

Dear Latoya p., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Miami Brickell. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. We do have microwaves upon request with an additional charge of 15 $ for the whole stay. Our Parking Fees are one of the cheapest in the area, taking in consideration that taxes are already included. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Christian Jahne Guest Experience Manager

Good stay and nice pool

Customer review rating 4.0/5

Ben N. Friends - 12/04/2021 Confirmed reviews ALL

Room was clean and great rooftop pool A few small things to note - housekeeping was only every 3 days which was not mentioned upon booking Considering this, there was not enough towels, shampoo, and coffee pods Each day we requested enough coffee for our entire 8 night stay and each time they would deliver 2-3 coffee pods (even after specifically asking for 10-15 pods). It got annoying for us and probably would have saved us time as well as your staff if they would have delivered enough for our entire week stay Many times there were no towels by the pool and we had to wait 1+ hours Little things like this could be fixed to make this 10/10 stay

Weekend Away

TripAdvisor rating 5.0/5

FLLCory 22/01/2020 TripAdvisor review

We recently stayed at the Novotel for a concert at the American Airlines Arena. The room was spacious, clean, and the bathroom was quite modern and spacious - a pleasant surprise. The service when we arrived by the valet was warm and welcoming - the gentleman who was working recognized us throughout our stay and made our stay special. The roof top pool is beautiful and yoga on the Sunday morning was a nice addition. The lobby is clean and bright. Location is great - walking distance to Brickell and South Miami Road and its restaurants and bars. We even walked back from the arena which was a 30 minute walk. Very central to the Brickell area and easy to navigate the neighborhood.

Dear FLLCory, Thank you so much for a lovely review! We are delighted to read you enjoyed your stay with us and appreciated our hotel, its amenities and our services. Your public recognition means the world to us. We hope you enjoyed the show at the American Airlines arena and hope to welcome you back anytime soon. Thanks a million David Siauvaud Guest Experience Manager

Best stay in Miami

TripAdvisor rating 5.0/5

stefaniaandriolo Couples - 09/12/2019 TripAdvisor review

A team of smiling and kind Heartists, makes the modern environment even more welcoming and gives it a nice memory of being in Miami. I particularly appreciated the olfactory identity in the lobby and very comfortable bed. Get advice from the Reception for your excursions and tours: they have worked hard to satisfy all the requests.

Dear stefaniaandriolo, Wow! Thank you so much for an amazing review! We appreciate you taking the time to review us and share your feedback and experiences. We are glad to read you enjoyed your stay with us and was able to experience our now famous world class services. At Novotel Miami Brickell, we strive for excellence and I am sure your feedback will serve as motivation for our heartists to deliver the best of themselves on a daily basis. Dear Stefania, it has been personally a pleasure to welcome you here and I am looking forward to welcoming you back during your next trip to Miami. Should we be of any assistance, please, do not hesitate to contact me directly. Thanks a million David Siauvaud Guest Experience Manager

Home away from home in Miami

TripAdvisor rating 4.0/5

Jorge R Couples - 01/12/2019 TripAdvisor review

Modern hotel, well situated close by to what we wanted to visit. The room was very good and comfortable. The bathroom was modern and clean. The staff was also very nice friendly and professional. Wifi worked very well throughout the hotel

Dear Jorge R, Thank you so much for sharing your feedback and experience with us. We are glad to read you enjoyed your stay with us and appreciated our hotel and services as well as our professional staff. We truly hope to welcome you back anytime soon. Many thanks David Siauvaud Guest Experience Manager

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