Mövenpick Resort Waverly Phu Quoc 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 382

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Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4

Описание

Особенности отеля

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

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Расположение отеля

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Вьетнам

GPS:10.283008, 103.924173

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 382

Примечание: отзывы клиентов 3.5/5

Elena S. Пары - Проверенные отзывы - ALL

Очень красивая и ухоженная территория , но есть проблема с уборкой , к нам забывали в течении 14 дней заходить убираться , балкон вообще не убирали , стекла балкона грязные … это портит восприятие вида из окна !!! С едой много требований и почему нет ужин - шведский стол ( это не удобно очень !!! И самое ужасное, очень сильно воняет по вечерам мусором , который сжигают за территорией !!!! Я считаю это не приемлемо для уровня вашего отеля !!!

Dear Ms. S., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the lack of attention to the cleaning service from our team. We also would like to take this opportunity to address your concern about changing bed linens. As part of sustainable hospitality, to help save energy and water, bed linens are customarily changed after each stay. A changing bed card is set up in the room for guests to place it on the bed if they would like us to change the linens. Besides, every night at Lang Chai Restaurant, our chefs showcase a daily buffet rotation. Nevertheless, we have noted your observations for improvements to our services. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. We truly regret that we didn’t meet your expectations this time, but we hope we might have another chance in the future to show you the genuine hospitality we are known for. Warm regards, Vi Do Guest Experience Manager

Примечание: отзывы клиентов 4.0/5

Sergei I. P. Пары - Проверенные отзывы - ALL

Отель расположен в тихом месте. Спокойный отдых в просторных апартаментах с видом на море. Вкусные завтраки.

Примечание: отзывы клиентов 4.5/5

Vera K. Семьи - Проверенные отзывы - ALL

Нам все понравилось! Благодарим!

Dear Ms. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Примечание: отзывы клиентов 5.0/5

Vladimir M. Семьи - Проверенные отзывы - ALL

Отель оставил благоприятные впечатления, номера, сервис, еда все хорошо. Один минус запах от завода.

Dear Mr. M., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. We apologize for the inconvenience you experienced and thank you for your patience in these matters. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Примечание: отзывы клиентов 5.0/5

Lyudmila V. Друзья - Проверенные отзывы - ALL

Все понравилось

Dear Ms. V., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. We apologize for the inconvenience you experienced and thank you for your patience in these matters. We appreciate your review and the compliments about our service. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Другие интернет-пользователи оценили наш отель

  • 730 Отзывов 7.1/10 Расположение
  • 1 534 Отзывов 7.8/10 Номер
  • 2 297 Отзывов 7.9/10 Сервис
  • 16 Отзывов 8.7/10 Интернет
  • 972 Отзывов 8.6/10 Завтрак
  • 684 Отзывов 6.7/10 Чистота
  • 611 Отзывов 8.8/10 Атмосфера
  • 48 Отзывов 8.7/10 Напитки

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