Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 983

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Описание

Особенности отеля

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

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Расположение отеля

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.035024, 104.027621

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 983

Рейтинг TripAdvisor  4.5/5  Отзывов: 908

Сертификат качества 2024

I just want to throw up

Примечание: Tripadvisor 1.0/5

Rafael D Реальные отзывы TripAdvisor

Pillows and bed sheets smelled of previous guests, even after us asking to change them. Mini fridge didn’t work and took us 4 attempts to get one that worked (barely). The staff is rude and really make you feel you are not welcome. Specially after if you complain about basic things. We have a baby and couldn’t store the milk on the mini fridge. They couldn’t care less. On a family “friendly” resort. Also the guests are quite noisy and the food from breakfast is really bellow standards. I got sick during the holiday and couldn’t leave the room for 2 days. On the day after we asked to change our sheets (the smell from previous guests was pungent) they “forgot to clean our room” and the receptionist said that our room would be prioritised (I complained at about 5PM). The most outrageous thing on this resort is that if you complain, they make it even worse (hoping you don’t realize). Right now i am writing this review lying on a bed completely disgusted with the smell, still sick, almost throwing up. It’s really one of those holidays/resort you count the days until you leave. I regret so much choosing this resort.

Premier Residences Phu Quoc Emerald Bay Managed by Accor. Real 5*. I highly recommend it.

Примечание: Tripadvisor 5.0/5

VicColon Реальные отзывы TripAdvisor

Premier Residences Phu Quoc Emerald Bay Managed by Accor. Real 5*. I highly recommend it. We have been vacationing in Vietnam on Phu Quoc Island in winter for over 8 years now. We prefer hotels on Long Beach, because that is where the sunsets are fantastic, I would even say crazy. Last year we decided to try a hotel on the east coast of Phu Quoc Island. The choice fell on the Premier Residences Phu Quoc Emerald Bay Managed by Accor hotel. The hotel exceeded all our expectations: we liked it very much. Territory. Magnificent, very large (by the standards of hotels on Long Beach on Phu Quoc Island) and well-kept territory with a whole cascade of large landscaped and multi-level pools (photos 1-7). The territory is simply gorgeous: large and green enough, so finding a free sun lounger is not a problem. There are water slides for children. There is a good fitness center (gym) with a free sauna and hamam. If you want to visit the sauna, you need to warn the management about 30 minutes in advance. Beach. The hotel is located on the first line of the very beautiful Khem beach. We consider it one of the best and most beautiful on the island. The cleanest sea and beach with white fine sand (it seemed that it was finer than on Long Beach) and a gentle entrance to the water (photos 8-12). Rooms. Excellent. Modern and spacious. There is everything you need. Large balcony. We recommend taking a room with a view of the hotel territory and the beach. Excellent Wi-Fi (in the rooms, on the hotel territory and even on the beach). Breakfast. Excellent. In our opinion, the breakfast corresponds to the 5 * level. There is everything: smoked fish, assorted cheese (parmesan, also with blue and white mold), sausage, jamon ... Very cool coffee (note that in Vietnam, even in the cheapest hotel, coffee is not OK, but super OK). After such a breakfast, you don’t need lunch. Staff. Friendly, welcoming and well-trained. Always ready to help and give advice. Good English. They know how to make wonderful and unexpected surprises. It was my wife's birthday. At lunchtime we returned to the room. A bed beautifully decorated with flower petals, a festive plate with sweets and fruits and a greeting card written in calligraphy were waiting for us. We were pleasantly surprised. Many thanks to the management (General Manager Michael Britt (Mike) in particular) and the hotel staff for our wonderful stay.

Хороший отдых

Примечание: отзывы клиентов 4.0/5

Манижа Индивидуальные путешественники - Проверенные отзывы - ALL

Шикарный пляж, замечательные номера, хороший сервис ( уборка номеров, обслуживание в ресепшен и. .) Пожелания: разнообразить ассортимент на кухне для завтраков с спецификой предпочтения стран центральной Азии и. Европы. При раннем прибывания, даже за два часа до положенного времени не заселяют, что сказывается на неэффективности первого дня прибытия

Dear Akhmedova M., Thank you for your detailed feedback! We’re delighted to hear you enjoyed the gorgeous beach, wonderful rooms, and good service, including room cleaning and reception. Your kind words inspire us to maintain our high standards. We appreciate your suggestion to diversify the breakfast options to cater more to Central Asian and European preferences. Your input is invaluable, and we will work on expanding our offerings to accommodate a wider range of tastes. Regarding early check-in, we apologize for any inconvenience caused. While we strive to accommodate early arrivals whenever possible, availability can be limited due to occupancy levels. We recommend contacting us ahead of time for any early check-in requests, and we’ll do our best to assist. Thank you for staying with us, and we hope to welcome you back for an even better experience in the future! Warm regards,

Top notch stay

Примечание: Tripadvisor 5.0/5

Meander57376848154 Реальные отзывы TripAdvisor

The room was clean and the bed was very comfortable. Spacious bathroom with hot water. Nice view. Delicious selection of food at buffet breakfast and at the Clubhouse. Free tickets and shuttle bus to the water and light show. A lot of activities or can just chill. Good workout room. Beautiful pool area and the relaxing beach was quiet and clean. Don’t miss the sunrise! Attentive and friendly staff and life guards. Efficient check in and out. Nguyen at the front desk was very friendly and helpful. Will definitely come back!

Xin Chào Meander57376848154, Thank you for sharing your positive feedback about your stay at our resort! We're thrilled to hear that you enjoyed the comfortable room, delicious food, beautiful views, and friendly staff. It's fantastic to know that you appreciated the various activities and the opportunity to relax on the beach. We're also glad that you found the staff, including Nguyen, to be helpful and attentive. We hope to welcome you back for another enjoyable stay in the future. Sincerely, The Premier Residence Team

Хороший уровень

Примечание: отзывы клиентов 5.0/5

Irina Семьи - Проверенные отзывы - ALL

Добрый день. Отдыхом остались довольны. Большая территория, хорошие бассейны, вкусные завтраки, отличный пляж.

Уважаемый, Позвольте поблагодарить Вас за столь высокую оценку нашему отелю. Надеемся, что нам удалось заслужить Вашу лояльность. Я обязательно поделюсь Вашими комментариями с моими коллегами, им будет очень приятно услышать такое мнение о их работе. Я также признательна, что Вы сообщили нам о том, что помешало Вам насладиться услугами нашего отеля в полной мере. Мне искренне жаль, что некоторые аспекты Вашего пребывания у нас причинили Вам беспокойство. Будьте уверены, что Ваши комментарии были переданы генеральному управляющему отеля и будут учтены. Будем рады Вашему возвращению. С уважением,

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Другие интернет-пользователи оценили наш отель

  • 511 Отзывов 8.5/10 Расположение
  • 1 074 Отзывов 8.2/10 Номер
  • 1 199 Отзывов 8.5/10 Сервис
  • 8 Отзывов 8.8/10 Интернет
  • 807 Отзывов 9.5/10 Пляж
  • 749 Отзывов 9.5/10 Бассейн
  • 681 Отзывов 9.4/10 Завтрак
  • 452 Отзывов 8.4/10 Чистота

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