Novotel Phu Quoc Resort 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 121

Novotel Phu Quoc Resort - Image 1
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Описание

Особенности отеля

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

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Расположение отеля

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND
Vietnam

GPS:10.12892, 103.982711

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 121

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 731

Сертификат качества 2023

Clientele problem with otherwise fine hotel

Примечание: Tripadvisor 2.0/5

petervoncx Реальные отзывы TripAdvisor

The hotel is ok, especially the garden villas. The problem is with the clientele. Hotel sells their all inclusive packages to tours from Russia and Kazachstan. When the swimming pool and beach was occupied by low quality tourist groups it was a complete disaster, unfriendly and even employees of the resort didn't seem to appreciate it, people stilling food from breakfast venue, etc. Next day the tour obviously left and it was like a different hotel with just a handful of private russian speaking tourists. I understand they need to fill the rooms, but so do people want to rest and should be able to get this information. All-inclusive tours are ruining the experience for all other private guests. It really hurts the Novotel brand.

Замечательный отдых. Порадовали персонал, вкусная кухня и прекрасная ухоженная территория отеля с тёплым спокойным морем.

Примечание: отзывы клиентов 4.5/5

Елена Пары - Проверенные отзывы - ALL

Плюсы: Отзывчивый и внимательный персонал, оперативное решение возникавших вопросов. Хорошее и разнообразное питание, большой выбор морепродуктов и фруктов. Огромное спасибо шеф-повару! Спокойное море, удобное для купания. Минусы: Не очень качественная уборка в номере (иногда не мыли пол)

Xin chao Ms. ELENA M., Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback. We are looking forward to seeing you again. Sincerely, Novotel Phu Quoc Resort Management

Всё отлично!

Примечание: отзывы клиентов 5.0/5

Николай, О. И. Д. Семьи - Проверенные отзывы - ALL

Отличный отель! Приветливый персонал. Хороший ресторан! Всё чисто и. уютно. Удобный выход к морю. Рекомендую всем!

Xin chao Mr. NIKOLAY Z., We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Good value well located resort

Примечание: Tripadvisor 4.0/5

MelbourneLeapy Семьи - Реальные отзывы TripAdvisor

I chose this hotel because it is centrally located close to the airport and mid island, making it easier to access either the North or the South end of Phu Quoc. It is not 5 star, but there are other 5 star hotels close by if that is your preference. I found the Novotel had a relaxed feel and that all staff were pleasant and greeted us every time we walked by. There are multiple pools and a well maintained beach area available to guests. The only issue with all of these is that they are quite a walk from the main wing of the hotel and all require transiting flights of stairs, so I don’t know how anyone with mobility issues would manage. We did not have any issues finding loungers to sit on at the pool, but the beach area could do with a few more. It was noticeable when a large group of Chinese tourists left on the Saturday we were there that the pool area was almost empty. Clearly the Novotel caters for large groups of tourists on a regular basis. The hotel (and most of the island) accommodates predominantly Russian and Chinese guests, with very few European or Aussies, but we were well catered for. The hotel is showing signs of needing some maintenance, but was generally spotlessly clean. Breakfast was plentiful and varied with something for all tastes and cultures. We did not eat other meals in the hotel as there was a small night market across the road with thirty or more food places and we chose to try out some of them most nights. As with most Asian countries all alcohol is expensive except beer, which is very cheap at about $1 a can. My slight niggle with our room (and I assume most of the hotel rooms) was the noise of the air conditioning, which was so loud that it took a couple of nights to get used to how loud it was before I was able to sleep without hearing it all night. I would certainly stay at the Novotel again for the location and moderate rate we paid as Accor members.

Xin chao MelbourneLeapy, Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback. We are looking forward to seeing you again. Sincerely, Novotel Phu Quoc Resort Management

Good stay and friendly staff

Примечание: Tripadvisor 4.0/5

seeywong Friends getaway - Реальные отзывы TripAdvisor

You can feel the friendliness of the staff from the moment you step into the hotel, and check-in or check-out is smooth. The hotel generously upgraded me to a suite, and the view from the room was beautiful. However, the design of the room is a bit strange. For example, the walk-in dressing room is not attached to the bathroom but in the living room. The bathroom also lacked hooks and there was no door to the shower room. . . . The hotel breakfast has many choices and tastes. There is a staff named MY in the restaurant who is very enthusiastic.

Xin chào Seewong, We look forward to your words of praise. We are happy to pass on your positive appreciation to My and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service. We hope to see you again soon. Sincerely, Novotel Phu Quoc Resort Management

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Другие интернет-пользователи оценили наш отель

  • 781 Отзывов 9/10 Расположение
  • 901 Отзывов 7.8/10 Номер
  • 1 057 Отзывов 9/10 Сервис
  • 38 Отзывов 2.3/10 Интернет
  • 596 Отзывов 9/10 Завтрак
  • 472 Отзывов 9.3/10 Бассейн
  • 430 Отзывов 9/10 Пляж
  • 380 Отзывов 9/10 Чистота

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