Mövenpick Resort Waverly Phu Quoc 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,476 أراء

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Mövenpick Resort Waverly Phu Quoc - Image 1
Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, فيتنام

الوصف

خدمات الفندق الإضافية

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
فيتنام

نظام تحديد المواقع العالمي (GPS):10.283008, 103.924173

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,476 أراء

ملاحظة أراء العملاء 4.5/5

Nawaf A. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

Dear Mr. A., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

ملاحظة أراء العملاء 2.5/5

Mohammed A. M. B. الأصدقاء - تقييمات مؤكدة لفندق ALL

Dear Mr. B., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are truly sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the lack of warmth and patience from our team. Unfortunately, there is no way of recreating the past or reversing the unpleasant issues you experienced. However, we can assure you that we value your feedback, and it has been utilized for proper training with our teams to improve both service and communication. We truly regret that we didn’t meet your expectations this time, but we hope we might have another chance in the future to show you the genuine hospitality we are known for. Warm regards, Vi Do Guest Experience Manager

ملاحظة أراء العملاء 5.0/5

Abdullah A. A. Q. الأزواج - تقييمات مؤكدة لفندق ALL

Dear Abdullah A. A. Q., Thank you very much for taking the time to share your rating with us. We truly appreciate your kind support— it means A. lot to our team and encourages us to keep doing our best for our guests. We look forward to welcoming you back to our resort in the future. Warm regards, Michelle Vu Guest Experience Manager

موقع في مكان موحش

ملاحظة أراء العملاء 1.0/5

Sami المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mövenpick Resort Waverly Phu Quoc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concern as this enable for us to address the area for improvement with our team, and to provide appropriate trainings to ensure a consistent service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linh PHAM Guest Relation Manager

موقع جيد وإطلالة جميلة

ملاحظة أراء العملاء 3.5/5

مجهول الأزواج - تقييمات مؤكدة لفندق ALL

Dear Mr. Hamed Abduljalil H K., We sincerely appreciate your feedback regarding your recent visit, and we would like to extend our apologies for the inconveniences caused. Regarding the discomfort with the room, we are actively collaborating with the engineering department to address this matter and seek solutions for enhancing the facilities. I regret to hear about the delaying in check-out procedure caused the inconvenient experience. Please be assured that we are committed to continuous improvement, and our management team is actively involved in supporting and training our staff. Your kindness is greatly appreciated, and we are grateful for the opportunity to learn from your insights. We hope to have the chance to welcome you back on another occasion to showcase the warm hospitality and improvements we are implementing. Sincerely, Linh PHAM Guest Relation Manager

تقييمات فنادقنا من مستخدمين آخرين

  • 799 أراء 7.3/10 الموقع
  • 1,658 أراء 7.9/10 الغرفة
  • 2,531 أراء 8/10 الخدمة
  • 17 أراء 9.4/10 إنترنت
  • 1,016 أراء 8.8/10 الإفطار
  • 730 أراء 7/10 مستوى النظافة
  • 667 أراء 9.1/10 شعور
  • 50 أراء 8.8/10 مشروبات

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