Hotel Novotel Krakow City West 4 estrelas

Nota clientes Avis 4.6/5 7.301 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

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Como funciona?
+ 26 Serviços

Extras do hotel

  • Parque de estacionamento ao ar livre

  • Bicicleta disponível mediante pedido dos hóspedes

  • O hotel situa-se a uma curta distância a pé do centro da cidade.

  • Acesso a Internet sem fios de alta velocidade gratuita

  • Estação de carregamento de veículos elétricos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 cracóvia
poland

Tel: +48126226400

Fax: (+48)12/6226405

Check-in desde as 16h00

Check-out até às 12h00

  • PRZYBYSZEWSKIEGO :  114,139,173,208, Przybyszewskiego

  • De avião

    KRAKOW-AIRPORT A 13 km / 8,08 milhas

  • De comboio

    KRAKOW GLOWNY A 5 km / 3,11 milhas

GPS:50.070207, 19.89738

Serviços do hotel

NOVO SQUARE LOUNGE BAR

Descubra uma grande variedade de sabores no nosso restaurante Novo2. Saboreie excelente cozinha polaca e internacional. Aberto entre as 12:00 e as 23:00

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Pequeno-almoço
    • Pequeno-almoço à la carte Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 7 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 305 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • 117 quartos para famílias
    • 20 quartos contíguos
    • 305 quartos para não fumadores
    • 11 pisos
  • Idiomas falados no hotel
    • Russo
    • Polonês
    • Alemão
    • Francês
    • Inglês
  • Salão
    • Sala de espera ou lounge
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • Linha de transmissão de alta velocidade
    • WIFI nas áreas comuns
    • WIFI de alta velocidade
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Entretenimento
    • Casino
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Arrumação para bagagem
    • Arrumação para bagagem
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
Acesso ao alojamento
  • MINIBUS 65PLN/DIA Custo adicional
    • No local
    • Privado
  • TREINADOR 85PLN/DIA Custo adicional
    • No local
    • Privado
  • PQ ESTACIONAMENTO EXT 45 PLN/DIA Custo adicional
    • No local
    • Privado
  • Estacionamento
    • No local
Bem-estar
  • Pool ( registration required )
    • Coberto
    • No local
  • Fitness Centre
    • No local
  • ginásio ao ar livre
    • No local
Família
  • Serviços para crianças
    • Área de videojogos
    • Parque infantil exterior para crianças
    • Área de jogos

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências. O hotel dispõe de 25 canais de TV à disposição, incluindo dois ingleses, dois franceses, um alemão, um italiano e um russo.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 5

  • Tamanho máximo: 268

  • Capacidade máxima: 350 pessoas

  • Capacidade máxima para banquetes: 150 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Krakow City West

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.6/5

7.301 comentários

Classificação do TripAdvisor 4.5/5

1.643 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Overcrowded

Nota Tripadvisor 3.0/5

TravelPropella Family - 15/08/2021 Avaliação com certificação TripAdvisor

A chaotic experience. Staying in two other Novotel earlier same week, this was a stressful experience. Car park full, a lot of people queuing infront of the elevator at all times and not respecting their line in the queue. Breakfast was like being on a full cruise ship, not according to covid rules! We came and just left without eating, long queues to get food. Had dinner in the restaurant, ok but nothing special.

Novotel Krakow City West

Nota Tripadvisor 5.0/5

stevereadcon 03/08/2021 Avaliação com certificação TripAdvisor

We had great 4 days at the Hotel, enjoying many of the facilities. Staff were very friendly and the food was excellent. Easy to get to city centre by buses every few minutes; or 15 minute walk to nearest tram. Gym and swimming pool great asset.

love to come back to Novotel Krakow City West

Nota Tripadvisor 5.0/5

Piotr U Business - 26/02/2021 Avaliação com certificação TripAdvisor

I used to be quite a frequent guest before pandemia started and was very happy to come back. I found the hotel working perfectly in these difficult time -all was perfect, from room to room service (meals were very good)

Dear Piotr, Thank you very much for taking the time to complete our survey. I am glad that we met your expectations. It is a great pleasure to know that our efforts to ensure a comfortable and safe stay for each guest are appreciated. We look forward to your next visit! Best regards, Marta Łopalewska Front Office Manager

Krakow stay

Nota Tripadvisor 4.0/5

evaBlava Business - 14/11/2020 Avaliação com certificação TripAdvisor

We were staying here more times, overall was fine. For sure I can value very positively the person. They are very helpful and kibd mostly in restaurant in the morning and evening. We as well like the swimming pool.

Muito bom, mas housekeeping falhou

Nota clientes Avis 4.5/5

Família R. Famílias - 24/08/2020 Comentários confirmados de ALL

Hotel muito bom, funcionários educados e tudo certo, exceto o housekeeping que não limpou nosso quarto apesar de eu avisar na recepção que estaria fora o dia todo, logo, poderiam limpar. Ou seja, sistema FALHOU.

Very good !

Nota Tripadvisor 5.0/5

marc B Business - 21/01/2020 Avaliação com certificação TripAdvisor

Our airline put us here because of some flying problems . And the communication at the hotel was amazing , it was very clear we got a room at the 11th Floor, a dinner buffet was waiting . The room was great very clean and a lot of space . Breakfast was super !

Dear Marc, Thank you for your opinion. We are glad, that you enjoyed your stay at our hotel. Hope, you'll come back soon in another occasion :) Regards, Monika Urban Guest Experience Specialist

Great place

Nota Tripadvisor 5.0/5

U8413XRjohnk Business - 26/12/2019 Avaliação com certificação TripAdvisor

Great place to stay, great people serving and helping with all the needs Food outstanding, room clean and the one I always stay in for many years provides all the needs, I always use car and always no problems with parking it

Dear guest, Thank you very much for so nice words regarding our staff and hotel. It;s a big please for us to read this kind of reviews. Feel welcome next time you visit Kraków! Best regards, Monika Urban Guest Experience Specialist

Excellent Hotel in Krakow

Nota Tripadvisor 5.0/5

meudon2002 Business - 27/10/2019 Avaliação com certificação TripAdvisor

New renovated hotel in Krakow, rooms state of the art - perfect situated for business. Competent and very friendly staff at reception and restaurant. Quality of food and selection of drinks really good.

Dear Guest, Thank you very much for so kind opinion. We are very happy, that you enjoyed your stay! Feel welcome next time you visit Kraków! Regards, Monika Urban Guest Experience Specialist

Great! Great staff, great place

Nota Tripadvisor 5.0/5

Navigate63515102297 Family - 23/10/2019 Avaliação com certificação TripAdvisor

Great team, special thanks to the kind lady at the restaurant, she was taking good care of my kid. Swimming pool is good, room and bed very confortable: many thanks to all the team, we will come back.

Dear Guest, GREAT thank to you! We are so happy to read this kind of opinions of our guest, that they enjoyed their stay! Hope you'll come back soon- Feel Welcome! Regards, Monika Urban Guest Experience Specialist

Highly recommend

Nota Tripadvisor 4.0/5

Suzanna99 Solo travel - 02/09/2019 Avaliação com certificação TripAdvisor

I stayed in one of the newly done up rooms and it was very, very nice and also very big, perfect! After a long stretch of budget accommodation I was in heaven and did not want to leave. I found it easy to catch the bus once you work out where to catch it from. (near the novotel in the city) 114 and 139 are two of many. The bus stops right in front. The pool was small and indoors. The breakfast was good but could be improved by freshness and by adding some polish food. The staff was very helpful and respected the loyalty program with a smile, thank you.

Dear Suzanna, Thank you for your kind opinion regarding your stay with us! We are very happy, to hear that you enjoyed. At Novotel Kraków Cisty West we try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Monika Urban Guest Experience Specialist

Muito bom

Nota clientes Avis 4.5/5

Catarina P. Famílias - 01/09/2019 Comentários confirmados de ALL

Muito bom, equipa muito atenciosa

Querido Catarina, Muito obrigado :) we are happy, that you enjoyed your stay! See you next time! Regards, Monika Urban Guest Experience Specialist

Nice hotel with the Novotel standars

Nota Tripadvisor 5.0/5

Resort10245012863 Family - 28/08/2019 Avaliação com certificação TripAdvisor

The hotel is easily accessible by bus from the airport. The stop is right in front of it. And you can easily travel to old town center by bus or even by foot (30 minutes).Nice classic room , distinctive personel , very good breakfast. My only complain is about the carpets. They have to be cleaned soon.

Dear Kostastom, Thank you very much for high vote :) and nice words about our hotel and staff! We are happy, that you enjoyed your stay! For your information, our hotel is under light maintain renovation, so we have in plans also change carpets, but thank you very much for your opinion! Regards, Monika Urban Guest Experience Specialist

Great hotel

Nota Tripadvisor 5.0/5

jimbo77-13 Family - 24/08/2019 Avaliação com certificação TripAdvisor

This hotel is worth a stay. From checking in to the rooms excellent the room our big for a family of4. The breakfast is a good choice you can get omelette made fresh each morning. The kids loved all the different bread pancake and waffles. The restraints great food. Good swimming pool open 12 hours a day.

Dear jimbo77, So nice to read this kind of the opinion from our guest after their stay with us! We are more happy than ever :) that you enjoy your stay! Feel welcome next time you visit Kraków! Regards, Monika Urban Guest Experience Specialist

Excelente estada em Krakow

Nota clientes Avis 5.0/5

Agamenon R. E. O. Viajante individual - 12/07/2019 Comentários confirmados de ALL

Foi muito boa minha permanência em Kraków. O Novotel me proporcionou as melhores condições que fizeram minha estada nessa cidade inesquecível.

Dear Agamenon, Muchas gracias! :) Thank you very much fr your review! We are delighted that your stay was unforgettable! See you again at NKCW! Szymon Szymczyk Guest Experience Specialist

Good business hotel

Nota Tripadvisor 4.0/5

bokato2018 Business - 03/07/2019 Avaliação com certificação TripAdvisor

Nice ,clean rooms and very helpful staff . Location little bit a way from city centre which is very hot days problem. Swimming pool open only from 2 pm due to same minor works on tails . Anyway swimming pool open from 9 am in days when there is no repair works in the pool area, which is late for business traveler which would like to have morning swim . Pool should be open from 6 am so business people

Nota clientes Avis 4.0/5

Vanessa Amigos - 01/07/2019 Comentários confirmados de ALL

Fiquei insatisfeita na hora da reserva que constava 2 quartos e na hora de fechar, dava erro. Então reservei primeiro 1 deles e após não tinha mais o mesmo tipo de quarto. O segundo foi bem mais caro (R$1000,00 a mais por 10 dias) e não tinha diferença entre os quartos. Teve diversos dias que solicitei para não limpar e no dia da limpeza não foi deixado nem xampu bem sabonete a mais. O restante foi muito bom.

Easter break

Nota Tripadvisor 5.0/5

Ayesha S Family - 27/04/2019 Avaliação com certificação TripAdvisor

Hotel was very nice , clean, staff helpful and polite , whoever we ordered a taxi it was there waiting within 5 mins , we had a good time using the gym and pool and children loved the use of the foosball table and x box

Dear Guest We are really happy that you spent a good time with us and that your children had some fun as well:) Do you already plan your next city break? We invite you back to us. Warm wishes from Poland and Novotel team :)

Great stay at Novotel Kraków City West

Nota Tripadvisor 5.0/5

miroslawp505 Solo travel - 13/04/2019 Avaliação com certificação TripAdvisor

I have stayed at this hotel a number of times and I am inclined to say that this is the best Accor Hotel in the entire city. While it is located about 3 kilometers from the city center, the local transportation is great and the distance is also certainly walkable. The staff are extremely helpful, most of the rooms have been renovated, and the food id great. This is evident during breakfasts where you get the variety and the hospitality that is difficult to come by in the other Accor locations in Cracow. I truly recommend this location highly.

Good afternoon, We would like to thank you for comment and especially for the warm words about us and that you find our hotel the best Accor Hotel in the city. We appreciate that you visited us all this time. We kindly invite you again and again! Wish you all the best, Novotel Cracow City West

Joys of Krakow

Nota Tripadvisor 5.0/5

stevereadcon Couples - 30/03/2019 Avaliação com certificação TripAdvisor

Fabulous city. Hotel provides good value for money and it is easy to take taxi to city centre or bus. Staff at hotel are very friendly and particularly in the bar you are made to feel most welcome. Swimming pool and gym are good facilities. Only doen side is the ongoing building works which start at 07.30.

Absolutely amazing hotel, service and staff. Delighted.

Nota Tripadvisor 5.0/5

Paul R Couples - 04/03/2019 Avaliação com certificação TripAdvisor

This was my second stay here hence returning to this hotel. The staff were so helpful. Breakfast was varied and of a good standard. The room was clean and of a good size. The tour to Auschwitz and Salt Mine arranged at reception with pick up each morning at the hotel door, which is very convenient. We shall return in coming months, and for sure, to Novotel City West.

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