Mövenpick Dead Sea Jordan

Note Avis clients (Note ALL) 4.5/5 950 avis

Mövenpick Dead Sea Jordan - Image 1
Mövenpick Dead Sea Jordan - Image 2
Mövenpick Dead Sea Jordan - Image 3
Mövenpick Dead Sea Jordan - Image 4

Description

Les plus de l'hôtel

  • Resort à l'allure de village arabe authentique

  • Spa Zara de 6 000 m²

  • 8 hectares de jardins luxuriants

  • 9 restaurants et bars

  • Réputé pour ses réunions et conférences

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordanie

GPS:31.71733, 35.586136

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  950 avis

Note TripAdvisor  4.4/5  7 158 avis

Pas au niveau des standards

Note TripAdvisor 3.0/5

AbelDuarte Avis TripAdvisor

Dear AbelDuarte Thank you for taking the time to share your detailed feedback. We're glad to hear that you enjoyed many aspects of your stay, especially our beautiful beach, the relaxing mud baths, and the variety of swimming pools. It's also great to know that our meal offerings and breakfast selection left a positive impression. That said, we’re truly sorry to hear that some parts of your experience did not meet expectations. We appreciate your comments about the music volume at the pool areas and will share this with our team to review the ambiance and ensure it better suits all our guests. We also understand your concerns about the rooms in the main building and are actively working on updates to improve comfort and aesthetics. Regarding the photos, we aim for transparency and will take your feedback into account to ensure we present a more balanced view of our accommodations online. It’s disappointing to hear that the welcome at the lobby was not as warm as it should have been. Please accept our apologies—hospitality and a friendly atmosphere are among our top priorities, and we’ll be addressing this with our front office team. We're pleased, however, that our service staff made a better impression during your stay. We truly value constructive feedback like yours as it helps us improve. While we’re sorry we didn’t meet your full expectations this time, we hope you might consider giving us another opportunity in the future—perhaps in one of our renovated suites for a more comfortable experience. Warm regards, Rawan Fakhouri Guest Relation Manager

Expérience catastrophique du début à la fin

Note TripAdvisor 2.0/5

OhBad Avis TripAdvisor

Dear OhBad Thank you for taking the time to share your feedback. We truly regret that your experience did not meet your expectations, and we appreciate the opportunity to respond. Please accept our sincere apologies for the inconvenience you encountered upon arrival. We understand how a delayed welcome can set the tone for a stay, and we are working with our team to improve the efficiency of both luggage assistance and check-in, especially during busy periods. Regarding your reservation, we’re glad the billing issue was resolved in your favor, though we’re sorry for the confusion and the discussion it required. Your point about clearer communication when booking for larger parties is well taken, and we’ll ensure our team is more attentive to such details. We also regret that your dining experience did not go smoothly. While restaurant availability can vary due to demand and scheduling, it’s clear that our signage and online information did not reflect the most accurate status. We’re actively reviewing how we share this information to prevent future frustration. We acknowledge that breakfast and other shared facilities can become crowded during peak times, and while we do our best to manage this, your comments remind us there's always room for improvement. Our food and beverage team has also been reminded of the importance of attentive and proactive service. On a more positive note, we’re glad to hear you enjoyed the comfort of our beds, the unique pool area, our spa offerings, and the service at the reception bar. These are highlights we’re proud of, and we’re happy they stood out during your stay. Lastly, we regret any miscommunication after your departure and the missed opportunity to assist with your luggage. Your feedback is being taken seriously as part of our ongoing commitment to better service. We hope you'll consider giving us another chance in the future, where we can show you the true standard of hospitality we strive to deliver. Warm regards, Rawan Fakhouri Guest Relation Manager

Excellent séjour

Note Avis clients 5.0/5

P S. En couple - Avis confirmés ALL

Dear P S., Thank you for sharing your wonderful experience with us. We are delighted to hear that our attentive staff and the overall service met your expectations. It\'s heartwarming to know that you enjoyed the dining options and found our spa to be professional and responsive. We appreciate your recommendation and are thrilled that you appreciated the breathtaking views of the Dead Sea. We look forward to welcoming you back for another memorable stay. Best regards, Rawan Fakhouri Guest Relation Manager

Note Avis clients 5.0/5

Anonyme En famille - Avis confirmés ALL

Dear Anne Sophie L. Nous vous remercions sincèrement pour votre avis positif. Nous sommes ravis que vous ayez apprécié l\'ambiance et notre buffet. Votre satisfaction est notre plus grande récompense. Cordialement, Rawan Fakhouri Guest Relation Manager

Bel endroit atypique

Note Avis clients 5.0/5

Olivier En couple - Avis confirmés ALL

Dear Olivier, Thank you for your kind words regarding your stay with us. We are pleased to hear you enjoyed our unique location and friendly staff. We appreciate your feedback about the temperature of the dishes, and will certainly take it into consideration for improvement. Best regards, Rawan Fakhouri Guest Relation Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 889 avis 9.2/10 Site
  • 1 918 avis 8.1/10 Chambre
  • 3 446 avis 9.3/10 Service
  • 14 avis 7.8/10 Internet
  • 910 avis 8.1/10 Propreté
  • 782 avis 8.6/10 Installations
  • 733 avis 8.2/10 Ambiance
  • 666 avis 9.2/10 Piscine

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