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Mövenpick Makkah 5 estrelas 
Classificação clientes Avis 4.3/5 
2.867 comentários
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Extras do hotel
A poucos passos do sagrado Kaaba
Quartos e suítes com vista parcial de Kaaba e Haram
Uma ótima experiência gastronômica
Internet WIFI grátis
Serviços de lavanderia e passagem de roupa
Serviços no hotel e nas proximidades
Check-in a partir das 16h00
Check out até as 12h00
Serviços pagos
Localização do hotel
Mövenpick Makkah
P O Box 17700 Abraj Al Bait
Makkah 21955
Near King Abdul Aziz
21955 makkah
saudi arabia
Check-in a partir das 16h00
Check out até as 12h00
Nossas acomodações
A excelente localização, perto da sagrada Kaaba, torna nossos quartos e suítes 5 estrelas no Mövenpick Hotel & Residences Hajar Tower Makkah uma opção popular para os peregrinos de Makkah. Os 1.027 quartos com ar condicionado têm vistas magníficas Temos 92 quartos Classic, 125 suítes Deluxe e 4 suítes Royal com designs e móveis orientais, distribuídos por 31 andares. Todos os quartos tem TV LCD com mais de 80 canais internacionais, Internet WIFI grátis, cofre no quarto
Nossos restaurantes e bares
Avaliações dos nossos hóspedes para
Mövenpick Makkah
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba mais
Classificação no TripAdvisor
1.715 comentários
Not satisfied with the level of services
Classificação TripAdvisor 3.0/5 
Passport60706184097 03/03/2021 Avaliação certificada TripAdvisor
I was applying for upgrade through online application to be charges something around SR 169. To my surprise when arriving to hotel, the receptionist informed me that this is not going to happen because I didn't reply to the e-mail while the e-mail was saying clearly that the acceptance of upgrade will be subject to availability of suite. I am totally unsatisfied because the answer of receptionist was lack of knowledge.
Dear Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
Visit to Makkah
Classificação TripAdvisor 3.0/5 MohamedShamaa 03/02/2021 Avaliação certificada TripAdvisor
Hotel in general is ok, food quality and tasty was below expectations All The plumbing work in the bathroom, the room, and the air conditioning in the room were broken down and were not repaired until the second day after several complaints to the hotel management. During my booking i used 4000 points from my award points but unfortunately during checkin i paid all the amount without cutting the amount of 80 € related to the 4000 points
Dear Mr.Mohammed, Thank you for bringing this to our attention; and we would like to apologize for the inconveniences you faced during your stay. This issue has been forwarded to our accounts department and the amount of SR.366.66 (4000 points) will be refunded back to your account, kindly check your email inbox for more details. Thank you Ahmed Al Hasawi Asst. Front Office Manager
The Perfect Spot for a Spiritual Journey
Classificação TripAdvisor 4.0/5 
LAILA A 11/01/2021 Avaliação certificada TripAdvisor
Very good hotel. Rooms are very clean and comfortable. All staff are friendly and professional! A big shoutout to Mr. Faisal Al- Otaibi and Saad in the front desk for their professionalism and hospitality! I would highly recommend this place to anyone looking for the perfect spot!
Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
Enjoyable stay
Classificação TripAdvisor 5.0/5 
Amr s 27/01/2020 Avaliação certificada TripAdvisor
The hotel is very clean, the food is good and the service is very good except for the process of check in and check out they take very long time. Its location just close to Haram is amazing. I always stay there and will continue going there.
Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Adel Baha Guest Relations supervisor Mövenpick Hotel Residences Hajar Tower Makkah
A+
Classificação TripAdvisor 5.0/5 shafi2020 Solo travel - 18/01/2020 Avaliação certificada TripAdvisor
As my opinion this is one of the most excellent hotel in Mecca for them who visit to perform hajj or Umrah. Everything is perfect. Only to minutes to heram sharif. All needs to know that Movenpick hotel in clock tower
Dear Guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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