Mövenpick Hotel & Residence Hajar Tower Makkah bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.654 ulasan

Jaminan Harga
Terbaik
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 1
Mövenpick Hotel & Residence Hajar Tower Makkah - Image 2
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P O Box 17700, The Clock Towers, Makkah 21955, Near King Abdul Aziz, 21955 MAKKAH, Saudi Arabia

Deskripsi

Keistimewaan hotel

  • Dekat dari Ka'bah

  • Kamar dan suite dengan pemandangan sebagian Ka'bah dan Haram

  • Pengalaman bersantap terbaik

  • Internet WiFi gratis

  • Layanan penyetrikaan dan penatu

Akomodasi kami

Lokasi hotel

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700, The Clock Towers, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Telepon
Fax +966 12 571 7100

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.654 ulasan

Peringkat TripAdvisor  4.3/5  2.021 ulasan

Phenomenal experience and service

Catatan Tripadvisor 5.0/5

Omar A Ulasan TripAdvisor tersertifikasi

Had a pleasant staying with the utmost amazing experience facilitated by Raghad from guest experience. Everything was up to professional standards from amenities, food, services, neatness and cleanliness. I’d highly recommend visiting as this would be my get go staying destination from now on.

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Definitely not a 5 star hotel

Catatan Tripadvisor 1.0/5

Aziz U Ulasan TripAdvisor tersertifikasi

Definitely not a 5-star hotel Calling this a 5-star hotel is honestly shocking. I have no idea who certified it as such — at best, it’s a 3-star. The hotel itself is poor, management is worse, and the overall experience was extremely disappointing. Housekeeping was lazy and did only half the job. On top of that, they seemed to expect tips every time they cleaned the room, despite the poor standard of work. ❌ Bad points Rooms are very outdated Carpets are dirty Poor lighting — only lamps, making the room dark Very dusty No bathtub, only a shower Bathroom is outdated, small, and dark Facilities such as the TV, sink, and cooker were either not working or in very poor condition Shower head was mouldy Breakfast was awful — same food every day with very limited options (only ate there once during a 5-day stay) Lifts take a very long time and are confusing to use Room numbering/signage is unclear and poorly marked ✅ Good points Bed and pillows were comfortable (although the bed was only a small single) Nice views if your room faces the mosque Very close to the Haram Directly connected to the Clock Tower Mall Convenient access to food and shopping ❗ Final thoughts I would never stay at this hotel again. You’re far better off spending a bit more and staying at Swissôtel or Hilton — they are much better in every way.

Dear Valued Guest Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment you experienced during your stay. This is certainly not the level of service or comfort we aim to provide our guests, and we truly regret that we fell short of your expectations. Your comments regarding housekeeping, room condition, facilities, and breakfast quality have been noted and will be shared with the relevant management teams for immediate review and improvement. Guest feedback like yours is taken very seriously, as it helps us identify areas that require urgent attention. We would really appreciate the opportunity to discuss your experience further and address your concerns directly. Kindly share your booking number and contact details to the following email (hotel.maakah@movenpick.com), so our team can reach out to you personally. Sincerely yours, Guest Relation Team Mövenpick Hotel Residences Hajar Tower Makkah

All good

Catatan Tripadvisor 5.0/5

Fearless25665668828 Ulasan TripAdvisor tersertifikasi

Its all good, from the breakfast until the room. Thee food is good, the housekeeping is kind. Live too live in movenpick makkah

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Makasi Anwar saya seneng banget tinggal di sini

Catatan Tripadvisor 5.0/5

Adventure14313573781 Ulasan TripAdvisor tersertifikasi

I styaing at Move pick Hotell Everything it grate so far locashun is perfect and the my room comfertable I want visit agan especielly Ramadhan Yallah ameen 🤲🏼 Anwar has been reely helpfull

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Khamis Alahmadi Assist Guest Service Manager Mövenpick Hotel Residences Hajar Tower Makkah

Amazing experience

Catatan Tripadvisor 5.0/5

Khorshan S Ulasan TripAdvisor tersertifikasi

Everything was incredible. Anwar from Guest Relations provided exceptional service with great professionalism, kindness, and attention to detail, which truly made the experience outstanding. Raghad Garani from the Call Center also deserves special recognition for her polite, clear, and professional communication.

Dear valued guest, Thank you for taking the time to write such a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We are glad that to hear that you loved our new rooms after renovation. It is truly rewarding to know that you had a wonderful experience and that our employees were up to standards and showed the true spirit of Movenpick as we strive to show it to all of our valued guests. We look forward to welcoming you back for another comfortable and memorable stay. Sincerely yours, Guest Relations Team Mövenpick Hotel Residences Hajar Tower Makkah

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.162 ulasan 9.6/10 Lokasi
  • 5.370 ulasan 8.5/10 Kamar
  • 14.773 ulasan 9.7/10 Pelayanan
  • 91 ulasan 3.4/10 Internet
  • 3.352 ulasan 9.1/10 Kebersihan
  • 3.141 ulasan 9.2/10 Makanan
  • 1.692 ulasan 8.3/10 Sarapan
  • 7 ulasan 10/10 Minuman

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