Mövenpick Hotel & Residence Hajar Tower Makkah bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.201 ulasan

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Deskripsi

Keistimewaan hotel

  • Dekat dari Ka'bah

  • Kamar dan suite dengan pemandangan sebagian Ka'bah dan Haram

  • Pengalaman bersantap terbaik

  • Internet WiFi gratis

  • Layanan penyetrikaan dan penatu

Akomodasi kami

Lokasi hotel

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  3.201 ulasan

Peringkat TripAdvisor  4.5/5  1.846 ulasan

Sertifikat keunggulan 2023

Non clean hotel ,, no honest service

Catatan Tripadvisor 3.0/5

Abdullah A Ulasan TripAdvisor tersertifikasi

The room service is dirty,, no honest people specially to drop off the airport,, took from me 450 riyal to drop off Jedda international airport,, the hotel car dropped us and left quickly realizing it’s not the right airport,, took us hard times to get to the right airport,, late.

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Movenpick is clean, well managed and has top level staff throughout who will make your stay one to remember.

Catatan Tripadvisor 5.0/5

Road58318912949 Ulasan TripAdvisor tersertifikasi

As Salaam Alaikum and Ramadan Kareem. We have just returned from Umrah on 8 March. Our room was very clean and even with the young man who handled section always available to meet our needs. The front desk, concierge and greeters are very friendly and convey the impression that they love their jobs. Al Hajar restaurant on level M2 is fantastic! The selection of food is vast; salads, breads, assortment of beans, meats, fish desserts was just the right start before Ramadan. By the way.. they even have a children/kids corner to wire up the little ones. However, what makes Al Hajar very special is the staff. The chiefs were always walking around to see if anything was needed and they had time to stop for a quick conversation. The gentlemen and ladies who work reception were very friendly and attentive to our needs. And what can I say about the guys who cleared our plates, asks if we needed anything and took it upon themselves to bring us soup or special Tea. At one point when my wife did not show up around her normal time, they checked the neighboring restaurant on the same floor and I believe the one at M1 level as well. They were as happy as I when she turned up. I would like to have copied their names so that I can give them all the recognition they so duly deserve. But having a touch of the flu prevented me from a longer meal there before our group left for the airport. 10/10 stars for all. As far as location to masjid Al Haram or the Kaaba ; Movenpick is right in front. Both the gates for women (gate 89) and men right next to it for masjid Al Haram. To the right of the masjid you will see men wearing their Ihram, women and children going to another entrance to start Umrah. I wholeheartedly, recommend Movenpick hotel for all it has to offer and the wonder staff. Ramadan Kareem

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Bad experience with Front Office Staff

Catatan Tripadvisor 1.0/5

Huyon S Ulasan TripAdvisor tersertifikasi

I booked and paid the room via the hotel website on 28th February 2024. When I checked in, the front office staff asked me to pay the room. I told her that I already paid online via the hotel website and I showed her the receipt from the hotel. Then she asked me to send the receipt via airdrop to her mobile. However she still didn’t trust with the receipt and asked me to prove from my bank payment and asked me to send it to her iphone. This was annoying me even finally she gave me the room key with long time waiting. Hotel Staff was unprofessional and unpleasant.

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Excellent

Catatan Tripadvisor 5.0/5

Voyage790405 Keluarga - Ulasan TripAdvisor tersertifikasi

I would like to thank Belal from the housekeeping department because my Mom get sick and he clean the room while my Mom stayed in the room The hotel very close to the mosque and the staff very friendly We highly recommended the hotel for everyone need a good hotel near Makka Thank you Belal😊🙏

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Movenpick Hajar Hotel

Catatan Tripadvisor 5.0/5

drfatima2017 Ulasan TripAdvisor tersertifikasi

This is the most amazing place in the tower, Makkah. A big thank you to Mr.Abdullah (tasreeh) , house keeping Muhammad Naeem, Mr Waseem, Mr Mufeer for your kindness and hospitality. Everything was superb, excellent n quick. The rooms are clean , pleasant, with live tv broadcast from haram.

Dear Guest, Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.697 ulasan 9.5/10 Lokasi
  • 4.257 ulasan 7.6/10 Kamar
  • 12.804 ulasan 9.5/10 Pelayanan
  • 107 ulasan 3/10 Internet
  • 2.372 ulasan 8.5/10 Kebersihan
  • 2.266 ulasan 8.8/10 Makanan
  • 1.355 ulasan 7.3/10 Sarapan

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