Swissôtel Makkah bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 4.563 ulasan

Jaminan Harga
Terbaik
Swissôtel Makkah - Image 1
Swissôtel Makkah - Image 2
Swissôtel Makkah - Image 3
Swissôtel Makkah - Image 4
King Abdul Aziz Endowment, Ajyad Street, 0 MEKKAH, Saudi Arabia

Deskripsi

Keistimewaan hotel

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Akomodasi kami

Lokasi hotel

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MEKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Telepon
Fax +966 12 571 8111

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

AL RUWAD RESTAURANT

Menyajikan prasmanan Internasional untuk 3 periode bersantap dengan masakan terkenal dari seluruh dunia, mulai dari Mediterania sampai India, Cina, Asia Tenggara dan Kontinental, tidak lupa menyertakan hidangan lokal Arab juga.

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  4.563 ulasan

Peringkat TripAdvisor  4.5/5  3.629 ulasan

Location, Comfort, Staff Excellence

Catatan Tripadvisor 5.0/5

Hhmmhrr Couples - Ulasan TripAdvisor tersertifikasi

Very easy access to the big entrances of Masjidil Haram with ramp for wheelchair. Comfortable, spacious room. On the uppermost floors, clear full view of Kaabah MasyaAllah. Staff are the best we have met in Haramain. All so smiling (which is not always easy to find) very polite and very helpful.

Dear Guest, may Allah accept your good deeds. Thank you for sharing your feedback, we are pleased that our services, location, staff services, rooms, and view meet your expectations. We look forward to welcoming you again on your next visit.

Room service

Catatan Tripadvisor 5.0/5

rxxhid g Ulasan TripAdvisor tersertifikasi

Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . Osman from room dining was awesome, he was kind and professional. It was a pleasent experience . ———————————————————————————————————————-

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Osman personally, to keep up the amazing work. We are waiting to serve you again soon.

Amazing experience

Catatan Tripadvisor 5.0/5

shiponm112 Ulasan TripAdvisor tersertifikasi

Swissotel Makkah is an amazing hotel with brilliant hospitality. They work to perfection and the hotel location is also Brilliant, Will definitely visit again and stay in Swissotel Makkah Insha'Allah. The staff really go above and beyond and even though it is a very busy hotel, the staff smile and always ready to help. Good size rooms and excellent breakfast.

Dear Guest, we were glad to have you at Swissotel Makkah. We strive to provide you with the best spiritual stay. Unwind and enjoy quality time. We are beyond happy with your positive feedback and glad that our location, staff, room size and breakfast buffet have met your satisfaction. We are waiting to serve you again soon.

reservation cancelled without notice

Catatan Tripadvisor 2.0/5

Shazida A Ulasan TripAdvisor tersertifikasi

I recently stayed at this hotel with my family during our trip for Umrah. While the hotel itself was pleasant, clean, and well-maintained, the experience leading up to our stay was very frustrating. I had booked a room for my family of six in advance and even called the day before our arrival to confirm the reservation. I asked if I needed to make a payment, as other family members had received emails requesting one. The staff assured me that my booking was secure and that I could pay upon arrival. However, when we arrived, we were informed that our reservation had been canceled without any prior notice. Despite confirming everything over the phone, I was left scrambling to secure another room. Unfortunately, the only option available was a smaller room that cost more, and I had to pay the extra charges on the spot. Given that we had just traveled for Umrah, I didn’t want to argue, so I reluctantly accepted the room. Aside from this frustrating reservation issue, I can’t fault the hotel itself. The facilities were nice, and the staff were friendly during our stay. However, the lack of communication and the hassle of having to rebook at a higher rate left a bad impression. If you plan to stay here, I recommend double-checking your reservation multiple times to avoid any surprises.

Dear guest, thank you for your honest opinion about your experience at Swissotel Makkah. and taking the time to leave us your feedback. We are thrilled that you liked our cleanliness, maintenance, facilities, and staff, as we strive to improve our services with every stay. We always do our best to maintain our highest standards of service, so we will make sure to deliver your feedback about the reservation to the relevant departments, and we promise to exceed your expectations on your next visit. Looking forward to welcoming you again soon.

Azmat lovely staff member

Catatan Tripadvisor 5.0/5

Shazaib T Ulasan TripAdvisor tersertifikasi

Azmat - kindly delivered a lovely warm milk for my 3 year old daughter - the hotel room dining was amazing and really took care of us in our stay! Brilliant service. We really appreciate everything thank you! S&T November 2024 Umrah trip Jzk khair

Dear Guest, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive feedback with Mr. Azmat. We are waiting to serve you again soon.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.729 ulasan 9.4/10 Lokasi
  • 7.766 ulasan 8.5/10 Kamar
  • 9.981 ulasan 9.2/10 Pelayanan
  • 138 ulasan 6.3/10 Internet
  • 4.350 ulasan 9.1/10 Kebersihan
  • 1.898 ulasan 9/10 Sarapan
  • 1.618 ulasan 9.1/10 Makanan
  • 18 ulasan 2.2/10 Kebugaran/olah raga

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