Pullman Zamzam Makkah bintang 5

Catatan tamu Avis (Peringkat ALL) 3.7/5 3.496 ulasan

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Deskripsi

Keistimewaan hotel

  • Dekat sekali dari Masjidil Haram dan Ka'bah.

  • Pemandangan Sebagian memperlihatkan Ka'bah, Masjidil Haram, Jabal Nur (Gua Hira), dll.

  • Kamar & Suite yang Luas.

  • WiFi Gratis

  • Berdampingan dengan Shopping Arcade yang memiliki banyak koleksi merek Internasional.

Akomodasi kami

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Lokasi hotel

Pullman Zamzam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  3.7/5  3.496 ulasan

Peringkat TripAdvisor  4.0/5  3.168 ulasan

Sertifikat keunggulan 2023

Thank you Pullman Zamzam Makkah

Catatan Tripadvisor 5.0/5

Omar O Ulasan TripAdvisor tersertifikasi

We have stayed in Pullaman Zamzam Makkah several times in the past five years and have always felt welcomed and cared for. The rooms in which we stayed have been renovated and were very comfortable . Each of the meals that we had in the hotel were delicious and were served at the correct temperature. Special thanks to Mr Ashraf Al naimi Guest relation manager and his team , also i want to express my thanks to Mr Ashraf and Muhaned and other team in tea garden restaurant for welcoming and hospitality

Dear Mr. Omar, Thank you for your positive comments about out rooms renovate and buffet. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Ashraf Al Naimi, Mr. Muhaned, and Mr. Ashraf as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Clean room facing Kaaba

Catatan Tripadvisor 4.0/5

Climber46691680114 Ulasan TripAdvisor tersertifikasi

Our stay at Pullman ZamZam Makkah was wonderful. The room was spotless, and the view, facing the Kaaba, was perfect. Alhamdulillah. The Level 22 housekeeping team, led by Nasrul Haq, was exceptionally kind. They kept our room tidy, clean, and neat, ensuring our stay was memorable. We will definitely return with our children and family next time, InsyaAllah.

Dear Valued Guest, Thank you for expressing your opinion regarding our direct view of the Holy Kaaba. We are glad that our room cleanliness has met your satisfaction. Our entire housekeeping staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Nasrul Haq as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

My experience

Catatan Tripadvisor 4.0/5

Asjad A Ulasan TripAdvisor tersertifikasi

Comfortable beds with fluffy pillows and some nice views. Easy and accessible toilets and great cooling. Delicious dining with high quality foods and drinks available to choose and great timely room service on the hour to accommodate your needs.

Dear Valued GuestMr., Thank you for taking the time to share your feedback regarding our bed quality, room view, buffet, and bathroom. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Pullman Zamzam Makkah Hotel.

MOHAMED

Catatan Tripadvisor 2.0/5

Fearless07820970420 Ulasan TripAdvisor tersertifikasi

I booked at the hotel as HARAM view and when we got the room we discovered view to next hotel and when I called the reception to change the room they said this the HARAM view we have will not change and when I went to reception I find 3 ladies on desk laughing on me about my case , I'm not recommended to any one because they Laing on guest , also the communication to guest its very weak comparing to the other 5 star hotel

Dear Valued Guest, Your situation is far from our usual high standards, given that our guests' satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding the reservation and reception staff, and we will do our best to take your feedback into action. Please contact us on any of our social media platforms to follow up internally. We promise to meet your expectations on your next visit. Best regards, Pullman Zamzam Makkah Hotel.

Just okay

Catatan Tripadvisor 3.0/5

roe h Ulasan TripAdvisor tersertifikasi

The interior deco of the hotel is old and a bit gloomy. The good things and make our experience here is the staff. Faruq, the one at dining is very accomodating to our needs, polite and well mannered. All the staff have the same attitude. Including cleaning staff. All in all, the hotel needs a major upgrade on its deco To suits 5-star hotel claim

Dear Valued Guest, We would like to express our sincerest gratitude for your kind words towards our staff service, as we are truly happy to know that we have managed to exceed your expectations. We want to express our sincerest gratitude for your kind words towards Mr. Faruq as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Regarding the hotel maintenance, let us assure you that your feedback has been delivered to the concerned department to take all the required action. We look forward to welcoming you again soon for an amazing new experience. Sincerely, Pullman Zamzam Makkah Hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.035 ulasan 9.5/10 Lokasi
  • 5.270 ulasan 4.8/10 Kamar
  • 9.505 ulasan 8.4/10 Pelayanan
  • 240 ulasan 2.1/10 Internet
  • 2.258 ulasan 4.1/10 Kebersihan
  • 1.887 ulasan 3/10 Suasana
  • 1.399 ulasan 3.4/10 Kenyamanan
  • 1.220 ulasan 6.8/10 Sarapan

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