Catatan tamu Avis 4.1/5 11.142 ulasan
Hotel yang disetujui ALLSAFE
Dekat sekali dari Masjidil Haram dan Ka'bah.
Pemandangan Sebagian memperlihatkan Ka'bah, Masjidil Haram, Jabal Nur (Gua Hira), dll.
Kamar & Suite yang Luas.
Berdampingan dengan Shopping Arcade yang memiliki banyak koleksi merek Internasional.
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
Check-in dari 14h00
Check out sampai 12h00
Abraj Al Bait Complex
King Abdel Aziz Endowment
Email kontak :H6036@ACCOR.COM
Check-in dari 14h00
Check out sampai 12h00
1.315 Suite dan Kamar Pullman ZamZam yang luas serta elegan menjanjikan perjalanan spiritual Makkah yang khidmat dengan pemandangan sebagian Ka'bah, Masjidil Haram, Jabal an-Nur, dll. WiFi gratis untuk tetap terhubung dengan orang terdekat. Hotel ikonis ini terkenal dengan Suite Executive yang khas dengan pemandangan Ka'bah serta ruang menawan yang luas untuk keluarga. Audio live dalam kamar menyiarkan semua doa langsung dari Masjidil Haram.
KAMAR CLASSIC, 2 Tempat Tidur Single, Pemandangan Kota
KAMAR SUPERIOR, 2 Tempat Tidur Single, Pemandangan Sebagian Masjidil Haram
KAMAR DELUXE, 2 Tempat Tidur Single, Pemandangan Sebagian Ka'bah
KAMAR CLASSIC, 4 Tempat Tidur Single, Pemandangan Kota
Jenis hidangan: Internasional
Pengalaman Bersantap Sepanjang Hari Pullman ZamZam di Al Zahra siap memukau Anda. Manjakan selera Anda dengan prasmanan Internasional & Oriental, jelajahi rasa yang luar biasa, dan segarkan kembali diri untuk melanjutkan perjalanan spiritual di Makkah.
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Clean ,easy access to Kaabah
Binafif 13/09/2021 Ulasan TripAdvisor tersertifikasi
Staff in reception are very good, smily & helpful. The unit is very clean well organised , a bit small. Very good breakfast with a lot of variety. Kaaba could be seen from the unit.There are shops and restaurants and other hotels brand in the hotel compound.
Great place overlooking Kaba
Adel S 13/09/2021 Ulasan TripAdvisor tersertifikasi
Although I booked hotel with Kaba view it was side Kaba view, they give excuse that all rooms are Side views, they promised to update the website. In general it is amazing. They compunsated me with loyalty points refund. The breakfast was tasty and many varieties.
yasaiqbal 07/09/2021 Ulasan TripAdvisor tersertifikasi
I had requested to provide a double bed (or join the beds), but this never happened. I requested it through the website while booking, on call before leaving and even at the time of checking-in, but they failed to fulfil this request.
Poor service offered
Hungama 27/08/2021 Ulasan TripAdvisor tersertifikasi
Firstly I would like to say that this was my first and last stay at Pullman Makkah. I had a terrible experience from day one. Before arrival I called the hotel many times but I received no response. On arrival at 9pm I was flabbergasted to find that my room was not ready. As a silver ACCOR member no priority check was available and I had to wait an hour for my room keys to be issued to me. On arriving to my room I was further disappointed to find that the room was not cleaned at all, worst of all the windows were covered with smear marks especially prevalent now during COVID era. In the morning I found both the telephones disconnected leading me to believe that this room was in fact used as a storage spare room which the housekeeping staff were using for themselves. As a course of correction this hostel should appoint a duty house keeping supervised per floor like the rest of the ACCOR group in the area. The only positive side to my stay was the view which is why I booked this particular hotel for. on calling the guest relations for a few things, i never received dispute reveal calls. only a few lifts were in operation from P11 to haram floor, which made it very hard for guests. the location however is good as its on the doorstep to the haram. Pullman should rethink of revoking there name from this hotel and the ministry should downgrade this hotel to 2 to 3 stars because that's what it deserves. Breakfast was lousy with hardly any choice and considering the prevailing covid situation only one restaurant was being used which was over crowned, no social distancing. Despite all of this the room price was very expensive.
Excellent Customer Service
MBK555 10/08/2021 Ulasan TripAdvisor tersertifikasi
I think it is the best in the area concerning the hospitality and the attention that you will get starting one day before arrival .Very helpful ,of course it is very close to Haram .Clean rooms .I definitely recommend this hotel .
Ulasan 20 terbaru kami
Dalam Kemitraan dengan TripAdvisor