Pullman Zamzam Makkah bintang 5

Catatan tamu Avis (Peringkat ALL) 4.1/5 3.701 ulasan

Jaminan Harga
Terbaik
Pullman Zamzam Makkah - Image 1
Pullman Zamzam Makkah - Image 2
Pullman Zamzam Makkah - Image 3
Pullman Zamzam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Deskripsi

Keistimewaan hotel

  • Dekat sekali dari Masjidil Haram dan Ka'bah.

  • Pemandangan Sebagian memperlihatkan Ka'bah, Masjidil Haram, Jabal Nur (Gua Hira), dll.

  • Kamar & Suite yang Luas.

  • WiFi Gratis

  • Berdampingan dengan Shopping Arcade yang memiliki banyak koleksi merek Internasional.

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Lokasi hotel

Pullman Zamzam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telepon
Fax +966 12 571 5999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  3.701 ulasan

Peringkat TripAdvisor  4.4/5  4.233 ulasan

Very convenient location if you want ti stay in Haram for longer periods.

Catatan Tripadvisor 5.0/5

Gehad K Ulasan TripAdvisor tersertifikasi

It was a very good experience over all . Great location and great daily breakfast. Friendly staff. Room was clean and tidy.

Dear Gehad, Thank you for taking the time to share your feedback regarding the room cleanliness, staff service and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Zamzam Pullman Makkah Hotel.

The best hotel ever

Catatan Tripadvisor 5.0/5

Trip65350221743 Ulasan TripAdvisor tersertifikasi

The staff the location everything was just perfect my family was very happy and they made our first visit to Makkah remarkable

Dear Valued Guest, Thank you for taking the time to share your feedback regarding our staff and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Zamzam Pullman Makkah Hotel.

**** HEARTLESS, DISRESPECTFUL, AND DEEPLY DISAPPOINTING EXPERIENCE ****

Catatan Tripadvisor 1.0/5

Arslan A Ulasan TripAdvisor tersertifikasi

We stayed at Pullman ZamZam Makkah believing that a hotel located at such a holy place would understand human pain and tragedy. What we experienced instead was cold, rigid, and completely heartless behaviour from the management. Our booking reference was 884949745, with a check-in date of 19 January 2026. Due to the sudden death of our mother back home, we had no choice but to leave immediately and cut short our stay. This was not planned. This was not optional. This was a family tragedy. The hotel staff and management were clearly informed and fully aware of the situation. Yet despite knowing all this, the management showed absolutely no humanity. No flexibility. No understanding. No compassion. We were not begging for favours. We simply asked for basic consideration, even the option to use the unused nights later. Everything was rejected without hesitation, as if our loss meant nothing. It is honestly disgusting and shocking that a hotel operating right next to the Haram, a place that teaches compassion and mercy, could behave in such a cruel and insensitive way. Sitting at a holy place while showing zero human values is something we will never forget. This experience added anger, stress, and humiliation to a time when our family was already broken with grief. Instead of support, we were met with arrogance and indifference. We left not only mourning our mother, but also feeling deeply disrespected and emotionally drained. We strongly warn others: do not expect kindness, empathy, or understanding from this hotel if something goes wrong in your life. Based on what we went through, this was one of the most heartless and painful hotel experiences we have ever faced.

Dear Mr. Arslan, Please accept our sincere condolences for your loss, and extend our deepest sympathies to you and your family during this difficult time. We would like to have the opportunity to investigate this further. Please contact us via email: Ashraf.ALNAIMI@accor.com to follow up internally. We always strive to maintain our highest standards of service and promise to exceed your expectations on your next visit. Sincerely, Zamzam Pullman Makkah Hotel.

Catatan tamu Avis 5.0/5

Muhammad H. K. Pasangan - Ulasan terverifikasi ALL

Puas dengan makanannya serta sangat dekat dengan Masjidil Haram

Kepada Muhammad yang terhormat, Terima kasih telah meluangkan waktu untuk berbagi masukan Anda mengenai makanan dan lokasi kami yang dekat dengan Masjidil Haram dan Ka'bah Suci di jantung Makkah. Kami selalu merasa terhormat menyambut Anda, dan kami berharap dapat bertemu Anda kembali segera. Hormat kami, Zamzam Pullman Makkah Hotel.

Catatan tamu Avis 5.0/5

Muhammad D. Keluarga - Ulasan terverifikasi ALL

Tolong perbaiki yg bersihkan kamar di langai 25. Kami kurang nyaman dgn mereka

Kepada Muhammad yang terhormat, Terima kasih atas masukan Anda. Kami menghargai masukan Anda. Di sisi lain, kekhawatiran Anda mengenai lift, proses pembayaran, dan fasilitas kamar telah kami pertimbangkan, dan yakinlah bahwa tim kami sedang mengerjakannya. Kami berharap dapat melayani Anda kembali segera. Hormat kami, Zamzam Pullman Makkah Hotel.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.318 ulasan 9.5/10 Lokasi
  • 6.036 ulasan 7.5/10 Kamar
  • 10.460 ulasan 9.1/10 Pelayanan
  • 67 ulasan 4/10 Internet
  • 2.894 ulasan 7.8/10 Kebersihan
  • 1.066 ulasan 7.9/10 Sarapan
  • 908 ulasan 4.4/10 Fasilitas

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