Mövenpick Aswan

Customer review rating (ALL Rating) 4.6/5 353 reviews

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Description

Hotel extras

  • On the Elephantine Island on the Nile River

  • Quiet tropical gardens and terraces

  • Close to tourist attractions

  • Spacious rooms, suites and villas

  • Wide variety of restaurants and bars

Our accommodation(s)

Hotel location

Mövenpick Aswan

P O Box 62 Elephantine Island
ASWAN
Egypt

GPS:24.09335, 32.891683

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  353 reviews

TripAdvisor Rating  4.5/5  4,399 reviews

Good ,perfect , delicious, wonderful, ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

TripAdvisor rating 5.0/5

Marin A TripAdvisor review

The food was so perfect The staff also I loved all restaurants It’s a good hotel The view perfect I'll come to this hotel if you come to Aswan again The rooms are spacious and comfortable for the nerves. The food is very wonderful. Everything is on the most complete

Avoid

TripAdvisor rating 1.0/5

jeremy c TripAdvisor review

Terrible service - arrived after midnight. After a smooth check-in phoned room service but no answer so reception advised room service would call back which they did half an hour after our arrival but too late as we were tired. We also had to wait 20 minutes for our bags to br delivered. After a smooth check-out we had to wait about 20 minutes on the ferry for the delivery of our bags. A pity as delightful hotel setting.

Dear Jeremy, Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconveniences you encountered with our room service and the delay in receiving your bags. Timeliness is important to us, and we regret that we fell short during your stay. We appreciate your kind words about our setting and will strive to enhance our service in the future. Thank you for your understanding, and we hope to welcome you back for a more enjoyable experience. Best regards, Mövenpick Aswan

Well located but....

Customer review rating 1.5/5

C. Couples - Confirmed reviews ALL

You need to improve your service. We arrived after midnight and called 3 for room service but the front desk answered and advised they would ask room service to phone. We only got a call back more than half an hour after our arrival. We also only received our luggage about 20 minutes after our arrival. When we left we had to wait 20 minutes for our luggage after boarding the ferry.

Thanks to staff

TripAdvisor rating 5.0/5

NorthStar31780446976 TripAdvisor review

Huge shout out to Wael and Saied at the Lounge Bar for helping one of our friends get her wallet returned to her. This hotel was excellent stay on our 3 week trip to Egypt. 2nd time staying here and was the same level of service one can expect from Accor.

Dear NorthStar31780446976, Thank you for sharing your wonderful experience at Mövenpick Resort Aswan. We are thrilled to hear that your stay was excellent and met the high standards you expect from Accor. A special shout out to Wael and Saied at the Lounge Bar for their exceptional service in helping your friend retrieve her wallet. They will be delighted to know their efforts made a positive impact on your stay. We are honored that you chose to stay with us for the second time during your 3-week trip to Egypt. It is always our pleasure to provide the same high level of service and create memorable experiences for our guests. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, Mohamed El Safty Mövenpick Resort Aswan

Lovely location

TripAdvisor rating 4.0/5

Climber811936 Couples - TripAdvisor review

The hotel is quite large but it's division into separate sections make it seem smaller. It is located at the north end of Elphantine Island on a large piece of nicely landscaped property. This creates a quiet and relaxing atmosphere. Our room was in the newer section. It had a large nicely finished lobby where a pianist preforms in the evening. Our room was pleasantly furnished with a nice view over the pool and the Nile River. The bed was comfortable. The bathroom was a little small and the tub/shower was very high and so difficult for us to enter that it felt unsafe. The shower itself worked well and the water was always hot. Breakfast was excellent with a vast variety of foods including an omlette station. Overall we found the hotel a pleasant place to stay.

Dear Climber811936, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you enjoyed our lovely location, the quiet and relaxing atmosphere, and the pianist's performances in our lobby. It's wonderful to know that you found your room pleasantly furnished with a nice view over the pool and the Nile River, and that you appreciated our comfortable bed and excellent breakfast selection. We also appreciate your candid comments regarding the bathroom size and the height of the tub/shower. Your feedback is valuable to us as we strive to enhance our guests' experiences, and we will take your observations into consideration for future improvements to our facilities. We look forward to welcoming you back to our hotel and providing you with another pleasant stay in the future. Warm regards, Mohamed El Safty Mövenpick Aswan

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Other web-users rate our hotel

  • 440 reviews 9.5/10 Location
  • 610 reviews 8.7/10 Room
  • 1,043 reviews 9.3/10 Service
  • 19 reviews 7.3/10 WiFi
  • 223 reviews 8.1/10 Vibe
  • 161 reviews 9.3/10 Breakfast
  • 141 reviews 8.5/10 Cleanliness
  • 101 reviews 5.3/10 Value

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