Mövenpick Aswan 5 stars

Customer review rating (ALL Rating) 4.6/5 346 reviews

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Mövenpick Aswan - Image 1
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P O Box 62 Elephantine Island, 0 ASWAN, Egypt

Description

Hotel extras

  • Saturdays, Sundays, and Mondays Specials are here!

  • Early Check-in 10:00 AM (subject to hotel availability)

  • Late Check-Out 15:00 PM (subject to hotel availability)

  • Up to 20% SPA Discounts during the Special Days

  • Close to tourist attractions.

Our accommodation(s)

Hotel location

Mövenpick Aswan

P O Box 62 Elephantine Island
0 ASWAN
Egypt

GPS:24.09335, 32.891683

Telephone
Fax +20 97 2454485

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  346 reviews

Customer review rating 5.0/5

Michael D. Couples - Confirmed reviews ALL

We had a wonderful stay at Mövenpick Aswan and it was a really special part of our honeymoon. From the moment we arrived the staff were incredibly friendly, welcoming and helpful. Everyone made us feel genuinely looked after, which made a big difference after a long journey. A special thank you to Martha from Guest Relations who went above and beyond to make our stay memorable. She was so warm and attentive and helped organise some lovely surprises for our honeymoon including a beautiful cake and room decorations that were waiting for us. It was such a thoughtful touch and meant a lot to us. Martha also kindly helped us with a late checkout when my wife wasn’t feeling well after our flight, which we really appreciated. Small acts like that show how much the team here truly cares about their guests. The hotel itself is beautiful and the service from the staff made the experience even better. We are very grateful to Martha and the entire team for making this part of our honeymoon so special.

Dear Michael, Thank you so much for your kind and heartfelt review. We are truly honored that you chose to spend such a special occasion—your honeymoon—with us at Mövenpick Aswan. It brings us great joy to know that you had a wonderful stay and that our team made you feel warmly welcomed and well-cared for from the moment you arrived. Your kind words about our service mean a great deal to all of us. A very special thank you for recognizing Martha from Guest Relations. We will be absolutely delighted to share your praise with her—she will be thrilled to know she helped create such meaningful memories for you. We’re especially pleased that the honeymoon surprises and her assistance during your late checkout made a positive difference during your stay. Your appreciation truly motivates our entire team to continue delivering exceptional and personalized service to all our guests. Once again, congratulations on your marriage! We wish you both a lifetime of happiness and hope to have the pleasure of welcoming you back for another memorable stay in the future. With best regards Taysser Abdel Gawad Guest Relations Manager

Customer review rating 5.0/5

John E. Solo - Confirmed reviews ALL

gave me a discount on check in. helpfip staff in restaurant

Dear John, Thank you for taking the time to complete our survey followed by high rating and we wish you enjoyable stay. With best regards Taysser Abdel Gawad Guest Relations Manager

Customer review rating 5.0/5

Mike W. Couples - Confirmed reviews ALL

We have been going to Movenpick for many years. We are fortunate to have an extended stay which we recommend and are never disappointed.

Dear Mike , Thank you for completing our survey and for your positive feedback and rating. We truly appreciate your time and kind comments, and we do look forward to welcome you back again soon With best regards Taysser Abdel Gawad Guest Relations Manager

Customer review rating 1.0/5

Jessica T. Families - Confirmed reviews ALL

The old and new buildings are night and day. we were assigned to the old building and it was far from a 5* experience. Rooms were old, dirty, and musty smelling. Amenities were from the 90s. View from the balcony was great but that was about it. I would not recommend staying here.

Dear Jessica , Thank you for your feedback. We appreciate you sharing your experience in the older building, and your comments regarding room condition and amenities have been noted and shared with our team. While we’re glad you enjoyed the balcony view, we understand your concerns and value the insight as we continue evaluating improvements across the property. With best regards Taysser Abdel Gawad Guest relations Manager

Customer review rating 1.5/5

Youmna A. Friends - Confirmed reviews ALL

I was located in a different building than the wedding i was attending in the new building. Even though i booked through the wedding discount group. The food was really bad. The shower in the room wasnt working. The overall experience for me was really bad.

Dear Guest , Thank you for completing our survey and for your feedback, we regret that your experience was not fully satisfactory. Your comments are appreciated and will be transmitted to concerned team for future improvements to our services With best regards Taysser Abdel Gawad Guest Relations Manager

Other web-users rate our hotel

  • 425 reviews 9.5/10 Location
  • 637 reviews 7.5/10 Room
  • 1,037 reviews 8.7/10 Service
  • 6 reviews 4.5/10 WiFi
  • 152 reviews 5.3/10 Cleanliness
  • 151 reviews 8.5/10 Breakfast
  • 18 reviews 9.6/10 Bar
  • 12 reviews 10/10 Sustainability

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