Mövenpick Aswan

Mövenpick Aswan

Customer review rating (ALL Rating) 4.8/5 320 reviews

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Description

Hotel extras

  • On the Elephantine Island on the Nile River

  • Quiet tropical gardens and terraces

  • Close to tourist attractions

  • Spacious rooms, suites and villas

  • Wide variety of restaurants and bars

ALLSAFE approved hotel

Hotel location

Mövenpick Aswan

P O Box 62 Elephantine Island
ASWAN
Egypt

  • By plane

    ASWAN INTL At 20km / 12.43 miles

GPS:24.09335, 32.891683

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  320 reviews

TripAdvisor Rating  4.5/5  2,874 reviews

Amazing service, beautiful hotel with the best views in Aswan!

Customer review rating 5.0/5

Stephan Families - Confirmed reviews ALL

We loved our stay at the Movenpick. Aswan was the last stop on our Egyptian vacation and after all the temples and tombs we wanted to end our trip with a 5 more relaxing days. We can't recommend the Movenpick enough. Here are 5 reasons we loved this hotel: 1. The staff at the hotel are so friendly, helpful and professional – without exception. 2. The views from our room were SPECTACULAR. We booked a Panoramic Nile view suite. If it fits the budget, it is the best view in Aswan. 3. The room was large, lovely and well maintained. 4. Restaurants. The breakfasts were fantastic. There was a wide variety of food and it was delicious. The Egyptian restaurant was incredible. 5. You can have a wonderful time in Aswan. It is well worth a few days.

Dear Stephan H., We very much appreciate your comments regarding your stay at the Mövenpick Aswan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdel Nasser Ali Guest Experience Manager

Good location

Customer review rating 5.0/5

D. S. Business - Confirmed reviews ALL

Hotel is located in good location in island of nile River. Hotel staff is very cooperative all times. Rooms were very neat and clean .

Dear s. D., We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Aswan was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Sincerely, Abdel Nasser Ali Guest Experience Manager

Service, reservation, front desk, food and location

Customer review rating 5.0/5

Joseph K. Friends - Confirmed reviews ALL

Amazing experience

Dear Joseph W., We very much appreciate your comments regarding your stay at the Mövenpick Aswan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdel Nasser Ali Guest Experience Manager

Beautiful property but loads of kinks

Customer review rating 3.0/5

Jennisa Friends - Confirmed reviews ALL

The property is beautiful and the views are stunning. I was disappointed in a few things: 1. Had to get in touch multiple times with the hotel to make a change to my stay. Rates were not updated even once confirmed and again, were incorrect when I checked in. 2. Someone else’s room service bill was added to our folio 3. We were unable to take advantage of the breakfast each day but were told we could have a boxed breakfast ready each day, this was not the case. 4. Dinner options were bleak and not tasty

Dear Jennisa V., Thank you for taking the time to tell us about your experience at the Mövenpick Aswan. Please accept our sincere apologies for any inconsistency you may have experienced , we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate your constructive critics and certainly look forward to welcoming you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Abdel Nasser Ali Guest Experience Manager

good stay

Customer review rating 4.0/5

Gaurav S. Business - Confirmed reviews ALL

Being long stay in hotel, the most of the issue faced is in food. As tecnimont have 30+ regular guests there shall be a good indian cooking shef. The shef cooking indian food currently in hotel are trying to make but is not actually indian food. Other than food, other issues if any are being taken care by guest relationship Tayasser and she is really helping us in resolving other problems faced regularly which arises due to such long stays.

Dear GAURAV s., We very much appreciate your comments regarding your stay at the Mövenpick Aswan. we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdel Nasser Ali Guest Experience Manager

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