モーベンピックホテルスクンビット 15 バンコク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,307 件のレビュー

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Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 バンコク, タイ

説明

ホテルのその他の情報

  • ビジネスおよび商業地区の中心部

  • アソーク駅とスクンビット駅へのEVトゥクトゥク定期サービス(無料)

  • 屋上のプールとRainforest Rooftop Bar

  • レストラン「ルラワディー」のチョコレートアワー(毎日、16:00～17:00)

  • プライベートな会議には、お客様のご利用に合ったパッケージと柔軟な条件をご利用いただけます。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

モーベンピックホテルスクンビット 15 バンコク

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 バンコク
タイ

GPS:13.742416, 100.55854

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LELAWADEE RESTAURANT

レラワディーでは、地元の新鮮な食材を活かし、伝統的なタイ料理と国際料理を融合させた、洗練されたお食事をご提供いたします。普段のお食事にも、特別な日のご利用にも最適です。温かい雰囲気と、きめ細やかなサービスが自慢のレストランです。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,307 件のレビュー

お客さまの声 3.5/5

Kaname S. ご友人 - 確認済みレビュー すべて

Dear Kaname S. Thank you very much for your kind review. We are delighted to hear that our staff's warm smiles and greetings made you feel comfortable and at ease during your stay. Creating a welcoming and friendly atmosphere for our guests is something we take great pride in, and your kind words are truly appreciated. We will be pleased to share your compliments with our team, as they will be encouraged to know that their hospitality contributed positively to your experience. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Sincerely, Jay Sudhakaran General Manager

お客さまの声 3.0/5

Mari F. カップル - 確認済みレビュー すべて

Dear Mari F., Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the room, including the drain smell and shower leakage, as well as your disappointment with the chocolate hour. Your comments are very important to us, and we will review these areas to ensure improvements are made for a better guest experience. We appreciate your kind words about our service and hope to have the opportunity to provide you with a more enjoyable stay in the future. Warm regards, Jay Sudhakaran General Manager

お客さまの声 4.5/5

Akira K. カップル - 確認済みレビュー すべて

Dear Akira San, Thank you very much for sharing your detailed feedback and for choosing Mövenpick Bangkok as your first stay in the city. We truly value the time you took to explain your experience. On behalf of the team I sincerely apologize that you were not informed clearly about the laundry limit and that our handling of your injury was not as prompt or empathetic as it should have been. Please be assured that we will be retraining our team to ensure better communication and care for our Japanese guests in the future. As a gesture of our appreciation and regret for the inconvenience caused, we would like to offer you one complimentary night during your next visit valid between 1st Nov 2025 to 31st October 2025 Should there have been any overcharge on laundry, we will gladly adjust the amount during that stay as well. Please contact me directly anytime at ja… for your future reservation or any assistance you may need. We look forward to welcoming you back and providing you with a more comfortable and worry-free experience. Regards Jay Sudhakaran General Manager

お客さまの声 2.5/5

Masakazu U. 一人 - 確認済みレビュー すべて

Dear Mr. U., Warm greetings from Mövenpick Hotel Sukhumvit 15 Bangkok. My name is Memee, and I am responsible for Guest Experience at our hotel. First and foremost, on behalf of our Management Team and General Manager, Jay Sudhakaran, I would like to sincerely thank you for choosing to stay with us from 13th to 15th September. Please allow me to extend our deepest apologies for the inconveniences you experienced during your stay. We deeply regret the room assignment issue and any confusion regarding the billing process, which understandably caused you concern and disappointment. Upon thorough investigation, we discovered that there was another reservation under the same name in our system, which inadvertently led to the assignment error. Please rest assured that we are reviewing our processes carefully to prevent such occurrences in the future. We also sincerely apologize for the challenges you faced with the bathroom design and housekeeping service. Your comments regarding water leakage from the bathtub and delayed towel replacement have been shared with our engineering and housekeeping teams to ensure corrective actions are implemented immediately. While we are grateful that you were able to enjoy the late check-out and complimentary laundry service, we fully recognize that your overall experience fell short of the high standards you rightfully expect from us. We truly value your loyalty as an ALL Platinum member and would be deeply grateful for another opportunity to provide you with the excellent stay you deserve. Should you plan a future visit, please do not hesitate to contact me directly. I will personally ensure that your next experience with us is seamless and memorable. Once again, please accept our sincere apologies and appreciation for your valuable feedback. Best regards, Kultida Tan (Memee) Assistant Guest Relations Manager

快適な滞在

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

Dear Jun H., On behalf of the entire team at Mövenpick Hotel Sukhumvit 15 Bangkok, I would like to sincerely thank you for your thoughtful and generous comments regarding your recent stay with us. We are truly honored to receive such positive feedback, especially your perfect score of 100. Your kind words are deeply appreciated and will be proudly shared with all of our team members. Feedback of this nature serves as a powerful source of motivation for our staff as we continue to strive for excellence in every aspect of our service. Once again, thank you for taking the time to share your experience. We look forward to the pleasure of welcoming you back in the near future, and we are committed to ensuring that your next stay is just as enjoyable and memorable as the last. Best Regards, Jay Sudhakaran General Manager

その他のウェブユーザーの評価

  • 1,812 件のレビュー 9.1/10 ロケーション
  • 2,253 件のレビュー 6.7/10 客室
  • 3,307 件のレビュー 9/10 サービス
  • 47 件のレビュー 4.4/10 インターネット
  • 1,047 件のレビュー 8/10 朝食
  • 996 件のレビュー 6.7/10 清潔さ
  • 267 件のレビュー 8.7/10 バー＆飲料

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