モーベンピックホテルスクンビット 15 バンコク

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,428 件のレビュー

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説明

ホテルのその他の情報

  • ビジネスおよび商業地区の中心部

  • スカイトレインまで24時間営業の無料トゥクトゥク サービス

  • 屋上のプールとRainforest Rooftop Bar

  • ラウンジと専用のエグゼクティブ フロアのご利用

  • 大規模な会議施設

当ホテルの客室

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ホテル所在地

モーベンピックホテルスクンビット 15 バンコク

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 バンコク
タイ

GPS:13.742416, 100.55854

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LELAWADEE RESTAURANT

Top chefs here serve up a rotating menu of specials, ranging from barbecued meats and fish, to health-conscious cuisine, as well as Lebanese and Mediterranean favourites, plus enticing Thai recipes or traditional Swiss recipes revisited by Movenpick.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,428 件のレビュー

トリップアドバイザーの評価  4.5/5  3,116 件のレビュー

2023エクセレンス認証

Very Happy

トリップアドバイザーの評価 5.0/5

Tracie A トリップアドバイザー認証口コミ

I have had & am still having a wonderful caring stay here at Movenpick. The breakfast buffet is international cuisine that is so delicious. Everyday I can eat from many different country foods. Amazing quality food in the resturant. Chef Ramesh made me a fantastic Indian platter. WOW! The Hotel is clean & beautiful, the staff are friendly & kind. I am walking distance from the centre & all my needs are met here. Highly recommend 👌

Dear 426traciea, Thank you so much for your glowing review! We're thrilled to hear that you're having a wonderful and caring stay with us at Movenpick. It's fantastic to know that you're enjoying our delicious international cuisine breakfast buffet and the amazing quality food in our restaurant. Chef Ramesh will be delighted to hear that you loved the Indian platter he prepared for you. We're glad that you find our hotel clean and beautiful, and that our staff are friendly and kind. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're delighted that we've met your needs during your stay. Thank you for recommending us so highly! We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

A disappointment

トリップアドバイザーの評価 1.0/5

Len T ファミリー - トリップアドバイザー認証口コミ

Still staying at the hotel and writing a review - as fully paid for the hotel stay. Stuck and can’t move out. 1. Lady at the reception (not taking the name on purpose) - totally unfriendly. Asked for our passports at check in as if it as hers and we had to return it. 2. Came into the room and the 1st sight-stained sheets. 3. Asked the cleaner lady to clean and she keeps talking with the vaccum cleaner on and had to ask her to shut it down rather than her saying ‘what, what’ 4. Came to the reception to ask for a better room. Was asked to wait at the lounge and then gets forgotten that I was asked to wait and new customers are being addressed to. Very unprofessional. Was shot down for a change in room or an upgrade having offered that I will pay. Bad bad service. 5. Asked the reception for advice where the nearest currently exchange was told ‘300 meters far’. Which direction?-was given the same answer 6. Asked the valet (a guy with suit standing outside) to help with a cab as was with our baby and was offered no help and came across very rude. The bell boys Man and Boy are excellent with a wonderful smile and my son is eager to see them at entrance every time. However in general very bad experience with people

Dear Len T, We're truly sorry to hear about the numerous disappointments you've encountered during your stay. Your feedback is deeply concerning, and we apologize for the lack of professionalism and hospitality you experienced from some members of our team. Rest assured, we take your comments seriously, and we will address each issue you've mentioned with our staff to ensure that immediate improvements are made. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we fell short in meeting your expectations. We're glad to hear that the bell boys made a positive impression on you and your son with their excellent service and warm smiles. We will certainly pass along your kind words to them. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to me directly. Your satisfaction is incredibly important to us, and we hope to have the opportunity to regain your trust in the future. Once again, we apologize for the disappointment you experienced during your stay, and we thank you for bringing these issues to our attention.

Enjoyed our Stay

トリップアドバイザーの評価 4.0/5

Robbo44Melbourne トリップアドバイザー認証口コミ

Very good hotel. Excellent breakfast and restaraunt. Pool bar service was a bit ordinary. Beds were super comfy and the shower after a bit of practise was quite good. We had a really good Indian meal off the set menu. The service by Chrispy was exceptional. The shuttle top Station 21 was appreciated as it was a bit far for my wife to walk. The doormen were a great asset to this hotel and were smiling at all times. In short would we recommend this hotel. Most definately. Will we stay here again yes.

Dear Robbo44Melbourne, Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed many aspects of your experience at Movenpick Hotel Sukhumvit 15 Bangkok. We're glad to know that you found our breakfast and restaurant offerings excellent, and that you had a pleasant dining experience, especially with the Indian meal. It's fantastic to hear that our team member Chrispy provided exceptional service, and we will be sure to pass along your compliments to him. Your feedback regarding the pool bar service is duly noted, and we apologize for any inconvenience this may have caused. We appreciate your understanding and will use your comments to improve our service. We're also pleased that you found our shuttle service to Terminal 21 convenient and that our doormen made a positive impression on your stay with their friendly demeanor. Thank you for recommending our hotel, and we look forward to welcoming you back on your next visit to Bangkok!

Great stay

トリップアドバイザーの評価 5.0/5

Kobe D トリップアドバイザー認証口コミ

Every hotel has its pro’s and con’s. But for me the most important is the hospitality, service and vibe of the staff. Fara, Am and Bee were very friendly, kind and helped me with everything. Great location. Good breakfast all for a fairly price.

Dear kobed981, Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us and that our staff, including Fara, Am, and Bee, provided you with friendly and helpful service. We're glad you found our location convenient and enjoyed our breakfast offerings. It was a pleasure hosting you, and we hope to welcome you back for another great stay in the future!

Fabulous

トリップアドバイザーの評価 5.0/5

Lily S トリップアドバイザー認証口コミ

We stayed here on our last night in Thailand. This hotel is just amazing! We were greeted by the friendliest staff upon arrival, and this remained the same throughout our stay. The bed - wow! It was so comfy. The pool area, gardens, and roof bar are lovely and are open late, so we enjoyed a drink and some games (provided by the hotel) up there after dinner. Breakfast speaks for itself - it was just delicious with a huge variety of choice.

Dear lilysB745EK, Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay with us and that our friendly staff made you feel welcome from the moment you arrived until the end of your stay. It's great to know that you enjoyed our comfortable beds, beautiful pool area, gardens, and rooftop bar. We're delighted that you had a chance to relax and enjoy some drinks and games after dinner. And of course, we're glad you found our breakfast offerings delicious with plenty of variety. We hope to have the pleasure of welcoming you back for another fabulous stay in the future!

との提携 TripAdvisor

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