メルキュール バンコク スクンビット11 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,616 件のレビュー

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18 Sukhumvit Soi 11, Nana, Khlongtoey, 10110 バンコク, タイ

説明

ホテルのその他の情報

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

メルキュール バンコク スクンビット11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 バンコク
タイ

GPS:13.742845, 100.556872

電話番号
ファックス +66 2 120 8889

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,616 件のレビュー

お客さまの声 5.0/5

Kohei M. 一人 - 確認済みレビュー すべて

Dear Valued Guest, Thank you very much for your perfect score and for taking the time to share your thoughtful feedback. We are delighted to hear that you had another pleasant stay with us and appreciated our convenient location near Nana BTS Station, as well as our facilities and hospitality. It is always a pleasure to welcome you back, and we sincerely appreciate your continued support. We understand that the vibrant downtown surroundings can sometimes result in noise, and we regret that this affected your comfort during your stay. We are pleased, however, that our convenient location close to the station remained a positive aspect of your experience. We also appreciate your observation regarding the breakfast drink cups. We are sorry that the current cup size was disappointing compared with your previous visits. Your feedback has been shared with Lily Fu's team for review, as comments from our returning guests are particularly valuable in helping us maintain consistency. Thank you once again for your continued loyalty and kind support. We look forward to welcoming you back again soon. Warm regards, Apiradee Choojiew, Front Office & Quality Manager

お客さまの声 4.5/5

Shun N. カップル - 確認済みレビュー すべて

Dear Valued Guest, Thank you very much for your detailed feedback and for your continued trust in staying with us. We are delighted to hear that you continue to enjoy your stays and appreciate the warm service provided by our Heartists. At the same time, we sincerely regret to learn about the incident you witnessed in the Executive Lounge. Please accept our apologies for the concern and discomfort this caused. We fully understand your concerns regarding guest privacy, security, and appropriate access to staff-only areas. Please be assured that guest information security is taken very seriously, and your feedback has been shared with the relevant management team for immediate review to ensure our procedures are properly reinforced and followed. We also appreciate your feedback regarding the breakfast selection, and your comments have been shared with Lily Fu's team for review and improvement. Thank you once again for bringing this to our attention. We truly value your feedback and look forward to welcoming you back for a more seamless experience. Warm regards, Apiradee Choojiew, Front Office & Quality Manager

お客さまの声 4.5/5

Miyuki S. ご友人 - 確認済みレビュー すべて

Dear Valued Guest, Thank you very much for your feedback. We are pleased to hear that you had a comfortable stay and that our Executive Lounge Heartists provided good service. Your kind recognition is truly appreciated. At the same time, we regret to learn that you experienced difficulty with the bathroom layout or facilities. Please accept our apologies for the inconvenience caused. Your feedback has been shared with the team for review as we continuously look for ways to improve guest comfort. We hope to have the opportunity to welcome you back again in the future. Warm regards, Apiradee Choojiew, Front Office & Quality Manager

お客さまの声 5.0/5

Masashi O. ファミリー - 確認済みレビュー すべて

Dear Valued Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that your children had a memorable experience and enjoyed the luxury of our hotel. It is our pleasure to create unique moments for our guests. Warm Regards Apiradee Choojiew, Front Office & Quality Manager

お客さまの声 4.5/5

Takayuki F. 一人 - 確認済みレビュー すべて

Dear Takayuki F., Thank you for your positive feedback. We are pleased to hear that you enjoyed your spacious room upgrade and the complimentary amenities provided. It is wonderful to know that you found our poolside area comfortable and had a memorable stay. We look forward to welcoming you back in the future! Warm Regards Apiradee Choojiew, Front Office & Quality Manager

その他のウェブユーザーの評価

  • 1,354 件のレビュー 9.4/10 ロケーション
  • 1,374 件のレビュー 8.8/10 客室
  • 1,789 件のレビュー 9.4/10 サービス
  • 15 件のレビュー 9/10 インターネット
  • 782 件のレビュー 8.4/10 快適さ
  • 564 件のレビュー 8.8/10 清潔さ
  • 486 件のレビュー 8.5/10 朝食
  • 256 件のレビュー 9.2/10 プール

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