空港のホテルカウンターに行ったが予約が無いと言われ、車も無く、空港到着ロビーで30分程待たされた。予約確認書を見せたが何かの手違いでキャンセルになっていたらしい。こんな事が当社の来タイ客に起きたたら、とゾッとした。何でこんな事が起こったのか？の説明も無く、今後は会社での利用を止めようと思う。

I only stayed for the Test & Go program but I was thoroughly satisfied with the service. The room had all the modern cons and breakfast was served to my liking in the room. My PCR result was left under the door for when I woke up. I thoroughly recommend this hotel.

前回2度の滞在がとても良かったので、今回私の誕生日に宿泊をしました。 夜、ラウンジを利用後部屋に戻ると、いつもはターンダウンのセッティングがされていたのですが、今回はありませんでした。 誕生日での滞在だったので、何かサービスがあるのかなと少し期待していましたが、チェックインの時からおめでもうの一言もなく、残念な気持ちになりました。 このクラスのホテルであればケーキやアップグレードのサービスをしていただくことが多かったので…。

フロントでのチェックイン時に部屋が整っていないからと30分待たされ、チェックアウトもスタッフがいるにも関わら、スムーズに手続きされず待たされました。 クラブベネディクトについては、説明がなく、紙を渡されただけでした。 チェックインに待たされたため、楽しみにしていたアフタヌーンティーに間に合わず、メンバーシップを持っている人は、クラブラウンジでのチェックインができるようにして頂きたいです。 また、荷物をポーターに預けてお部屋に行きましたが、荷物を待っていても届けてもらえなく、こちらから電話をして、荷物の所在を確認し、届けてもらいました。 全体的に他のホテルより、サービスの質が良くなく残念でした。

Afternoon tea、Evening cocktailがセットのプランでした。どちらも食べ物が充実していて、美味しかったです。部屋も掃除が行き届いており、綺麗でした。朝食ビュッフェも満足できました。

We have just returned from a short visit to Thailand during which we stayed at Sofitel Sukhumvit 3 seperate times. This hotel is a gem the staff were really lovely, tried to address any requirements we had. The hotel is midway between Asoke and Nana BTS, so super convenient. The rooms we had were beautifully appointed although the lighting was a little confusing, I could never work out what switch did what. Buffet breakfast was excellent catering for Asian and European tastes, even included an excellent salad bar located in a temperature controlled room. The swimming pool on the 9th floor got sun all day, the gym was on of the best equiped I have experienced in a hotel, plus a sauna which was a little small and did not accomodate couples. The rooftop bar was impressive although I found the menu for dining a little limited, I was served an eye fillet which it wasnt. But yes I would definitely stay her again and have no concerns in recommending this property

部屋でファイヤースティックが繋がらず、一般のタイのテレビも見れず、見たいドラマがあったのですが見れず不便でした。また、レイトチェックしてガウンでプールに行ったあと、部屋に帰る時にカードキーが無効になり、エレベーターで部屋に帰れず、ガウンのままフロントに行かなければならず、恥ずかしい思いをしました。

excellent hotel, great staff excellent rates good service good location i would love to go back and stay at this hotel.i told them that i will always stay in this hotel as long as they give me the same rates with the same service.

Issues from check in to check out, the only positive was the food. Upon arriving was promised two rooms with two beds - turned out it was only three beds. Getting wine the bar was served in plastic cups after a long wait. Plug sockets non existent and the one that was not fixed to the wall properly. Taxi for the family resulted in excessive charges and a long journey. I was offered a refund on my points used as compensation but these never turned up. Avoid this place! That is coming from a diamond level ALL member. I would choose Marriott Marquis Queens Park instead.

Sofitel Sukhumvit has not only become a luxury hotel but also a family for my wife and for me. The hotel is wonderful, the rooms are nice and very clean. Our suite was an oasis of peace. The pool as well as the Millenesime Club and restaurant are, as always in Sofitel, a refined place with excellent design. But the difference to any luxury hotel is not basically in the structure, but in the staff. Every employee, from those who tidy up the rooms to the management staff, makes Sofitel Sukhumvit a difference. You are a real family. They try not to smile than they should do, but try to make your experience special with competence and feeling. This makes our experience here special every time and guarantees our loyalty to this hotel. A huge thank you to all Sofitel staff and I repeat a big thank you all. Each of you has made every moment special, and that every day. A special hug to Polly and Ing, who have made our stay even more special and unforgettable with our wishes. We will miss you. See you next year Warm regards Andrea & Manatsinee

クラブルームアクセスが格安だった。 ラウンジのアフタヌーンティーもカクテルタイムも充実していて大満足でした。

I have mixed feelings about the Sofitel. Comfortable bed and a few staff members *Praew from the coffee shop lobby level was awesome) The Good: Comfortable bed, good gym, good location The Bad: Room is dark, especially the bathroom, inconsistent service- -had a package delivered that concierge and reception both could not find twice. I had the delivery person speak with the receptionist and the package was quickly found at reception 1 minute later. Bottle of water was $9 at the restaurant on the roof. . .exploitative when no alcohol was available after 9:00pm WIll I stay there again? Maybe, but probably not. Too many options in Bangkok that are at the same price point without the flaws.

The Sofitel Bangkok Sukhumvit is in a great location, a short walk to shopping at Terminal 21, also to restaurants Korean, Thai, Japanese also western food, which you will find available at some bar's The Sky Train is a short walk which will take you to some of the larger shopping center's

雰囲気のある部屋でゆっくりステイケーションを楽しめました。 朝食もおいしかったです。

Returning stay at the hotel. Checked-in to opera suite and spend half day smelling oily and smoky odour from air conditioner. It was getting stronger when restaurant floor above operate. Called the front and housekeeper was send to shower the room with perfume which make thing worse then i have to asked them for mechanic which came in and disappeared. Hour passed with no follow-up, i called the front to either move me or refund me. So i was downgraded to lower room type because the similar room is fully booked. I filed complaint to the front during check-out and no feedback to moment i am writing this review. On the good side, spa is amazing and pastry at bakery is scrumptious. With another stay at this hotel in december, i start to doubt if i make the right decision for hotel choice.