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ホテル ソフィテルバンコクスクンビット 5 つ星

お客さまの声 4.6/5 18,136 件のレビュー

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客室 1

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ソフィテルバンコクスクンビット
地図で見る
+ 22 サービス

ホテルのその他の情報

  • バンコクの中心部に位置する豪華なソフィテル

  • タイの文化と洗練されたフランス式美容術の融合

  • 高級ダイニングにふさわしい豪華な空間

  • 「ル スパ ウィズ ロクシタン」で静養、休息、リフレッシュ

  • 800名様までご利用可能なカンファレンス/イベント会場

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

ソフィテルバンコクスクンビット

189 Sukhumvit Road Soi 13-15
Klongtoey Nua Wattana
10110 バンコク
タイ

電話番号: +66021269999

ファックス: (+66)2/1269998

チェックインは14h00からです

チェックアウトは12h00です

  • SUKHUMVIT :  MRT BLUE LINE SUKHUMVIT

  • 飛行機で

    DON MUEANG INT. 24km / 14.91 マイル

  • 飛行機で

    SUVARNABHUMI INTL 25km / 15.54 マイル

  • 電車で

    ASOK SKYTRAIN 0.4km / 0.25 マイル

  • 電車で

    MRT SUKHUMVIT 0.4km / 0.25 マイル

  • 電車で

    NANA SKYTRAIN 0.2km / 0.12 マイル

GPS:13.73977, 100.55769

ホテルサービス

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
ケータリングサービス
  • レストラン2軒
  • バー2軒
  • 朝食
    • ビュッフェ
  • ルームサービス
    • 冷たい軽食
    • 温かい食事
ミーティング/イベント
  • 会議室15室
  • ビジネスセンター
    • ビジネスセンター (サポートスタッフあり)
アクセシビリティ
  • 車椅子利用可能なホテル
ホテルのサービスと設備
  • ホテル情報
    • 客室345室
    • お身体の不自由な方向け客室2室
    • ファミリールーム0室
    • コネクティングルーム34室
    • 禁煙の客室287室
    • 32 フロア
  • ホテルスタッフが応対可能な言語
    • タイ語
    • 日本語
    • 韓国語
    • ドイツ語
    • アラビア語
    • フランス語
    • 英語
    • 標準中国語
    • イタリア語
  • ランドリー / バレーサービス
    • ドライクリーニング / アイロン
  • Wifi
    • 高速回線
    • 公共エリアにWi-Fi
    • ホテル内Wi-Fi完備
    • 高速インターネット
  • エアコン
    • エアコン
  • お身体の不自由な方向け設備
  • チェックイン & チェックアウト施設
    • エクスプレスチェックアウト
    • エクスプレスチェックイン
  • ポーター
    • ポーター
  • コンシェルジュ
    • コンシェルジュ
  • レセプションデスク内セーフティボックス
    • レセプションデスク内セーフティボックス
  • 両替
    • 両替
アクセス
  • Sofitel Bangkok Sukhumvit
    • 敷地内
    • プライベート
快適なご滞在
  • The Pool
    • 屋外
    • 敷地内
  • So Fit
    • 敷地内
ブティック/ショッピング
  • 美容室

当ホテルの客室

設備の整った 345 室の優雅な客室とスイートはそれぞれ、床から天井まである窓、寄せ木張りのフローリング、最新機器と洗練された家具を備えております。3 室の Opera Suite 客室と、2 室の Imperial Suite 客室にはテラスが設置され、スカイラインの眺めを一望できます。 シックなデザインと豪華なモダンな設備を備えた広々とした客室で、バンコクの5つ星ホテルでの思い出をさらに特別なものにしていただけます。スマートTV、高速インターネット、人間工学に基づくワークデスク、最適なイリーコーヒーメーカーを完備し、ビジネスやレジャーのお客さまに最適です。

ミーティングとイベント

会議室

  • 会議室の数:15

  • 最大サイズ:702 m²

  • 最大ご利用人数:800 人

  • パーティの最大ご利用人数:630 人

詳細

お客さまの口コミ
ソフィテルバンコクスクンビット

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.6/5

18,136 件のレビュー

トリップアドバイザーの評価 4.5/5

4,655 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Found small shards of broken glass on bed n carpet

トリップアドバイザーの評価 1.0/5

hongfamilytscons2021 07/10/2021 トリップアドバイザー認証口コミ

Hotel service and food was ok but house keeping one lady was impolite not respecting the guest. Found shards of broken glass on bed and carpet floor which not acceptable due to my baby daughter was sleeping on the bed

Dear Hongfamilytscons2021, Thank you for taking the time to share your feeling with us - reading your comments it appears we have let you down on this occasion, and we truly apologize. We can assure you it was never our intention. It appears we indeed overlooked a small piece of glass under the bed. It should not have happened, and I would like to apologize once again. As for the housekeeping associate attitude, it is very atypical feedback for us to receive. We do not tolerate any sort of mal-attitude and behaviors projected by our associates and we are deeply sorry for any incidents that might have given you such an impression. We would love the opportunity to replace your current memory with something more positive, and please do contact me personally so I can help redesign your experience with us. (H5213-gm3@sofitel.com) Hope to see you soon! Sincerely, Oliver Schnatz

Room and staff very nice but afternoon tea and evening moctail were disappointed

トリップアドバイザーの評価 4.0/5

Pom H 06/10/2021 トリップアドバイザー認証口コミ

Room and staff very nice but afternoon tea and evening moctail were disappointed Special request for connecting room was not brief with staff although i called to told reservation 3 times before check in

Dear Pom H, Thank you for staying with us and for the feedback. We are glad that you enjoyed the room and the service provided by our dedicated team members. On the contrary, I'm sorry to learn that the afternoon tea and the evening mocktails were not up to your expectations. Rest assured, I have shared your feedback with our Executive chef and the F&B director to look into it. Thank you once again, and we hope to have the pleasure of welcoming you back again soon. Sincerely, Oliver Schnatz

Superb Stay

トリップアドバイザーの評価 5.0/5

Best_Cu 27/09/2021 トリップアドバイザー認証口コミ

At first, I just tried to utilise my suite night upgrade, later on this turned out to be the right decision. Since I arrived at the hotel, the staff and the customer experience manager, Panna, greeted me with warm welcome, which was very impressive. Entering to the Prestige Suite was a thrill. The suite was spacious and well appointed with welcome amenities and fresh fruits. Due to COVID-19 restriction, the club lounge was moved to the main restaurant with government's alchoholic ban policy. However, the hotel accomodated me with complimentary minibar with beer included. Overall, this was a superb stay.

Dear valued guest, Thank you so much for such an amazing review about your recent stay with us at the Sofitel Bangkok Sukhumvit. We are pleased that you had a superb stay experience and were impressed by our super diligent team members. I have personally shared your kind words of appreciation with our Guest Experience Manager Pana and the rest of the team members. We hope to have the pleasure of welcoming you back again soon. Stay healthy, stay safe. Sincerely, Oliver Schnatz

The best beds in the hospitality industry!

トリップアドバイザーの評価 5.0/5

philv823 19/09/2021 トリップアドバイザー認証口コミ

Another great stay with Accor's Sofitel. Every stay is pleasant and memorable experience. Service is always attentive and yet not intrusive. Accor, regardless of the brand, is always providing the best beds in the business.

Dear Phil, Thank you for supporting us and for the review. We are thrilled that you had another great stay with us. Thank you also for your great review of our bedding. We hope to have the pleasure of welcoming you back again soon. Stay healthy, stay safe. Sincerely, Oliver Schnatz

Staycation

トリップアドバイザーの評価 5.0/5

jacsiew 07/09/2021 トリップアドバイザー認証口コミ

It was a wonderful staycation for our family over the weekend :) We had the birthday celebration for our daughter , the rooms were well decorated and with the birthday cakes ! What a big surprise! We would love to have another staycation again !

Dear Jacsiew, Thank you so much for staying with us and for the feedback. Our colleagues work diligently to provide the utmost care and attention, and it is heart-warming to receive such appreciations. We are thrilled to learn that you thoroughly enjoyed your daughter's birthday staycation with us. I have passed your kudos along to our entire team members. Thank you once, and we certainly are looking forward to welcoming you back for another staycation soon. Sincerely, Oliver Schnatz

快適な滞在ですが、、、

お客さまの声 3.5/5

匿名 ビジネス - 18/07/2021 確認済みレビュー すべて

今回はDAY USE PLANを利用致しました。 コロナで出社ができない中 家で終日WEB会議だと家族にも迷惑をかけるので 非常に便利なプランだと思います。 また施設もとても綺麗で使いやすいです。 ただ 他のホテルの同様のプランが12時間なのに対して ここのプランは8時間なので 勤務時間が8時〜18時に対して 16時にチェックアウト になってしまいました。 他のホテル同様に12時間にした方が便利だと思います

よいサービス

お客さまの声 4.0/5

Kay ファミリー - 10/07/2021 確認済みレビュー すべて

朝食をレストランでいただけて嬉しかった。前日の急な客でホテルが忙しかったと聞き、チェックイン時に部屋が準備できていなかったが、先にプールに入るよう勧められて、待ち時間は気にならなかった。

スタッフさんのホスピタリティ

お客さまの声 5.0/5

匿名 カップル - 23/06/2021 確認済みレビュー すべて

スタッフの方々のホスピタリティが快適な滞在を作ってくれました。

快適な滞在でした

お客さまの声 4.5/5

Ken カップル - 21/06/2021 確認済みレビュー すべて

外での夕食後、部屋に戻ったらベットメーキングがされていました。 今まで、沢山ホテルに宿泊していますが、この様なことは初めてです。 良いサービスだと思います。

好立地 快適な滞在

お客さまの声 4.0/5

匿名 ご友人 - 09/06/2021 確認済みレビュー すべて

BTSからのアクセスも良く、快適な部屋でサービスも良く、楽しい滞在になりました。 スパがお休みだったことと部屋からの景色が少し残念でした。 滞在時間をもう少し長くできたらさらに良かったです。 また泊まりたいです。

立地が良い

お客さまの声 3.5/5

匿名 ファミリー - 07/05/2021 確認済みレビュー すべて

サービスなどとても良かったです。 しかし、ルームサービスのディナーで、最初にサラダとケーキが届き食べ終え、テーブルの下に全てのメニューが入ってたは知らず、ずっと待ってしまいました。最初に一言言ってほしかったなと思いました。

Sofitel Sukhumvit

トリップアドバイザーの評価 3.0/5

Trek611911 Family - 18/04/2021 トリップアドバイザー認証口コミ

I have expectation about the service of club mill'sime, but quite disappoint due to the club move to the 2nd floor @ Voila. It's totally different feeling & experience, make me disappoint from my hotel selection. Complimenatry light meals, snacks are under standard of five stars hotel, not much variety, food taste simple, some dishes are too hot and spicy (even for me - I normally like hot and spicy dishes). I stay for 4-D 3-N, I think hotel breakfast must improve, not much variety and under standard of 5 stars service i.e. quality of smoked salmon during breakfast, no Japanese selections. I see a small pot of Miso soup and smoked salmon. I try only one piece of salmon and can't accept any more. One good service is drink including breakfast, complimentary afternoon & evening.

Dear Trek611911, Thank you for staying at Sofitel Bangkok Sukhumvit and for reviewing us on TripAdvisor. We value feedback from every one of our guests, as we believe that all comments allow us to improve the experience for our guests. We regret that your visit did not meet your expectations especially, the club and the breakfast experience. We want you to know that our guest’s satisfaction is paramount to our goals. On behalf of the team, we apologize sincerely for not meeting your expectations during your stay. We hope you will give us another opportunity to impress you, and we are confident we will as we want every guest to leave with solely happy memories. We hope to welcome you back soon! Sincerely, Oliver Schnatz

よい気分転換になりました。

お客さまの声 4.0/5

匿名 ファミリー - 17/04/2021 確認済みレビュー すべて

ソンクランの旅行がキャンセルになり、急遽予約を取らせていただきました。 チェックインに時間がかかり、予約していたSPAの時間に間に合わなくなり時間変更になったことは、残念でした。 チェックイン待ちの間は、ラウンジのアフタヌーンティーを利用していましたが、アフタヌーンティーというには、お菓子やケーキが少なかったかなと思いました。 プールでは、アイスクリームをいただき、こちらはとても美味しかったです。 イブニングカクテルも、大人は満足でした。 ブレックファーストもとてもおいしかったです。 午前中に受けたSPAもとても気持ち良かったです。

Nice place, great location, friendly and helpful staffs, but room was a bit outdated.

トリップアドバイザーの評価 4.0/5

GlobeTrotting592458 16/04/2021 トリップアドバイザー認証口コミ

The overall hotel was great. All the staffs were very polite, nice, helpful, and friendly. Buffet breakfast were excellent especially the fresh juice counter. However, some rooms were a bit well worn, the air conditioning had damp smell when increase the temperature, and TV speaker sound like it was broken inside.

Dear GlobeTrotting, Many thanks for the review. We very much appreciate that you shared your thoughts with us on this site. It is always a pleasure to learn from our guests that they had an enjoyable stay with us. We are indeed blessed to have such a prime location and are glad that you liked it. On the contrary, we are very sorry for the inconvenience caused regarding the room condition, aircon, and TV, and thank you for sharing. We hope you will give us another opportunity to impress you, and we are confident we will. We hope to welcome you back soon! Sincerely, Oliver Schnatz

Great staff, good service

トリップアドバイザーの評価 4.0/5

pkoompong 09/04/2021 トリップアドバイザー認証口コミ

Current hotel promotion on this month is basically give away suite room to anybody, which is when you book a suite for 1 night then you get a free 9 vc upgrade to suite for the next 9 stays (from lowest deluxe room price). Seem fine if you are a new customers, but how about a regular guests? That seem totally unfair because even accor diamond elite members don’t get a guaruntee suite upgrade. I got the same room type and location just like the guests that relocated from mercure. So i give only 1 point on value for price. My previous stays are 1 in Apr, 2 in Mar & feb, 1 in Jan and have another 5 upcoming stay from this month until June. (All are on weekday).

Dear Pkoompong, Thank you for your recent stay and the feedback provided. You have certainly brought up a very valid point. The promotion highlighted above was a unique offer that we launched for a short period in line with our 9th anniversary. Whilst this was certainly a very generous promotion, we wanted to make sure everyone is welcome to benefit from it, regular and new guests alike. In your case, I understand you have booked your stays with us in advance, and It will be a real delight to look after you with some special touches on your upcoming visits. Hence, If you could spare some time to get in touch with us via email at h5213-gm3@sofitel.com, we would be very grateful. Thank you once again for your feedback, and we do hope to connect with you. Sincerely, Oliver Schnatz

As expected from Sofitel Name - 5 stars hotel, with easy access to transportation and food

トリップアドバイザーの評価 5.0/5

Omthong 31/03/2021 トリップアドバイザー認証口コミ

The hotel located around 200 meters from interchange stations, opposite of Korean town, variety of goo d quality food nearby. The room is spacious, the city view is great, amenity use l'occitane brand. No mini bar in provided in the room. Some downside: The TV is quite outdated, cannot connect wirelessly and the speaker seem a bit broken. The door closing is quite loud, heard other rooms closing the door once in a while. Worth mentioning, the welcome drinks at Belga restaurant is one of the best quality compare to all Accors hotel in Bangkok. Variety of food provided at breakfast, good quality products and also freshly made cold-pressed juice.

Dear Omthong, Thank you so much for the review. We are glad that you enjoyed your stay with us. We are indeed located centrally with easy access to transportations and a variety of food outlets nearby. We are thrilled that you enjoyed the spacious room and the l'occitane amenities. We couldn't agree more about the Belga restaurant. Enjoying the drink with the amazing view at the rooftop, especially during sunset, gives me inner peace personally. Our chef and his team are glad that you enjoyed the breakfast and the cold-pressed juice is certainly one of the highlights. We have noted your remarks regarding the TV, speaker, and noise, and thank you for sharing this with us. We are all looking forward to welcoming you back to our hotel soon. Sincerely, Oliver Schnatz

快適な滞在

お客さまの声 4.0/5

匿名 一人 - 26/02/2021 確認済みレビュー すべて

チェックアウト時の男性スタッフの態度が悪い

RELAXED

トリップアドバイザーの評価 5.0/5

Mikeshanghai 23/02/2021 トリップアドバイザー認証口コミ

A three day stay. The room was very comfortable, although the bed was a little soft. A good selection of channels on the TV. The breakfast was outstanding! The top floor bar was good with friendly staff. We tried the cheese platter which was superb!

Dear Mike, Thank you for your review of your recent stay with us. We are pleased to learn of your relaxed stay and outstanding restaurant experiences, along with the friendly service. I have passed your appreciation along to our very dedicated team. Thank you again for taking the time to write about your experience, and we look forward to welcoming you back soon! Sincerely, Oliver Schnatz

Nice Hotel, good service, great location

トリップアドバイザーの評価 4.0/5

osti73 22/02/2021 トリップアドバイザー認証口コミ

This was my second time at Sofitel Sukhumvit. The location is great, only a 3 Minute walk to BTS Asoke. The staff is very friendly. Unfortunately I don't remember the name of the German guy from Breakfast and at Tea Time at the Lounge, he was very friendly and gave some good tips in order to safe money for some sightseeing trips. Breakfast is good, but on weekends it takes too long to get a coffee. The checkin was friendly, but I didn't get any advise about the room, not sure if I got an upgrade or not. I couldn't remember what i booked, but I believe I didn't get an upgrade this time. I got my welcome drink and my points were credited the next day. Unfortunately the usual Lounge was not open, but not much you can do about that. For a 5 Star Hotel, there were not a lot of english TV channels available. usually you have in Thailand HBO, AXN and Fox sports, but unfortunately not at Sofitel. They had only Warner Brothers and Sun Movies, or something like that. No big selection of good sports channels.

Dear Osti73, Thank you for visiting us and for taking the time to share your experience with the TripAdvisor community. We are glad that you experienced good service and enjoyed our central location. I have shared your kudos with Moritz (the German, Restaurant Asst. Manager). On the contrary, I'm sorry to learn of the inconveniences you have encountered, especially the long wait for coffee during weekends and the room information upon check-in. We genuinely appreciate your feedback as it allows us to improve on the consistency of our services. Rest assured, I have personally reached out to the concerned department heads for immediate improvement. I have also taken a good note of your feedback in regards to the TV channel. Thank you for sharing. Once again, I appreciate that you took the time to share your experience with us. We learn from each guest review and continuously look for ways to better ourselves and our guest's experiences. We hope to welcome you back soon! Sincerely, Oliver Schnatz

A memorable night at Sofitel Sukhumvit Imperial Suite

トリップアドバイザーの評価 5.0/5

262sarawutd 10/02/2021 トリップアドバイザー認証口コミ

One of our best experience celebrating my wife's BD in the Imperial Suite room with the size over 200sqm, with full size living room, bathroom, small kitchen area, and private outdoor Jacuzzi on the 27th floor of the hotel. The room was great with high quality bed sheet, clean and the location was perfect, just only 5 mins walk to Terminal 21 shopping mall and BTS. The hotel prepared a surprise BD cake to make it more memorable and the overall service was really nice. We have got a chance to also try Belgian foods at Belga, the rooftop bars which is only 2 floors away from our room and the food was great, especially the Mussels in the pot which they cook with Hoegardenn beer and White wine, definitely will need to be back there again for dinner soon.

Dear Sarawut, Thank you for the review. We are so glad that you had a memorable stay with us in our Imperial Suite room, which is indeed huge with all the luxurious facilities. We are also delighted to know that you had a wonderful time at Belga rooftop and enjoyed our talk of the town Mussles. I've shared your kudos with our entire team and am thrilled that our diligent team members were able to make your wife's birthday celebration a memorable one. Another birthday celebration of your friends and families could be a simple and good reason to return, so look no further, and we would be delighted to be your host once again. Sincerely, Oliver Schnatz

最新の20口コミ

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