ノボテル バンコク スクンビット4 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,032 件のレビュー

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説明

ホテルのその他の情報

  • エアポートリンクでバンコクまで20分

  • 「屋外庭園プール、スパ、フィットネスセンター」

  • 24時間営業のザスクエアでビュッフェダイニング

  • プレミアフロアにVIPルーム、ラウンジでの朝食

当ホテルの客室

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ホテル所在地

ノボテル バンコク スクンビット4

27 Sukhumvit 4, Klongtoey
10110 バンコク
タイ

GPS:13.739315, 100.553097

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

FOOD EXCHANGE

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,032 件のレビュー

トリップアドバイザーの評価  4.5/5  754 件のレビュー

2024エクセレンス認証

Could have been better...

トリップアドバイザーの評価 3.0/5

Joseph L トリップアドバイザー認証口コミ

I stayed at 2205. The bedside nightstand where the power switch and USB ports (closer to the toilet) were out of order. I could not use it to charge anything. Why is the technician not even made aware of this? Secondly, one of the lift columns during my stay was perpetually on level 5... so only two lifts were working. Thirdly, the gym only has 1 workout bench? Fourthly, there is only 1 gym foam mattress? The mattress is all ratty and has two holes. I took a picture of it. My last stay was in 2019 and that same gym foam mattress is still being used till now (2024). Why must you allow a GOLD Accor member to spot all these service lapses and quality issues? It's very embarrassing. Please do something about it. Don't let another member - Platinum or Diamond - to come complaining to the General Manager. Otherwise, it was a pleasant visit. I enjoyed that the hotel is nearby Nana station, and the staff was friendly and helpful. They showed proactiveness in their service to guests.

Dear Value Guest, Warmest Greetings from Novotel Bangkok Sukhumvit 4. Thank you for being a member and for taking the time to tell us about your recent stay experience. I am terribly sorry to hear that your room and gym experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to serve you in the near future better. Rattana Prasertklang Front Office Manger

Best place

トリップアドバイザーの評価 5.0/5

ajaytr29 Couples - トリップアドバイザー認証口コミ

Home away home Best place just like my 2nd home. I have been many times in bangkok and always stays there only . Friendlly staff the duty manager rratna is very nice . Near by so many clubs and pubs . Good roof too and infinitely pool side area if you go must visit

Dear Valued Guest, Thank you for taking the time to share your kind feedback. We are thrilled to know that you had a memorable stay with us and that our team made your experience exceptional. Your thoughtful comments inspire us to continue delivering outstanding service to all our guests. It was a pleasure to host you, and we look forward to welcoming you back to Novotel Bangkok Sukhumvit 4 for another remarkable visit in the future. Sincerely, Hotel Management

Very nice hotel

トリップアドバイザーの評価 5.0/5

Road13253347346 トリップアドバイザー認証口コミ

Staff was friendly, efficient and very professional. Anything we had questions about such as locations, taxi’s or laundry were answered. Our room(s)-stayed several times while here in Bangkok, was very clean and the pillows are absolutely sleep comforting. Thank you Novotel, we will use you over and over.

Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to know you enjoyed your stay and found our team friendly, efficient, and professional. It’s always our pleasure to assist with any inquiries, from local recommendations to arranging services, to ensure your experience is seamless. We’re delighted that you appreciated the cleanliness of our rooms and the comfort of our pillows—it’s great to hear they contributed to your restful stay. Your kind words and loyalty mean the world to us, and we look forward to welcoming you back to Novotel Bangkok Sukhumvit 4 for many more memorable stays. Sincerely, Hotel Management

No access to sky bar and pool during the evening

トリップアドバイザーの評価 3.0/5

30mikaeld ファミリー - トリップアドバイザー認証口コミ

The location of the hotel is good for quick access to main highway in and out of Bangkok. It is a short walk to Nana station. Rooms are basic. Big disappointment was that we had no access to the sky bar and pool area during the evening over the two weekends we staid at the hotel as it had been rented out to privet party.

Dear Valued Guest, Thank you for choosing to stay with us on your recent trip in Bangkok. We are regretted to learn that your stay experience was not met your satisfactions, and we apologize for any inconvenience that may have been caused during your stay We were hosting private functions at our rooftop RedSquare Bar, as the venue is available for private bookings as part of our business offerings. However, we would like to clarify that our hotel provides a variety of alternative dining options. Guests can enjoy meals at our Food Exchange all-day dining restaurant, which serves breakfast, lunch, and dinner. Additionally, our pool bar and swimming pool were operating as per normal hours, and we also offer an in-room dining experience, ensuring multiple choices for our guests. We sincerely apologize for any inconvenience this may have caused. Please rest assured that guest stays, and other hotel facilities were operating as usual. We hope our guests understand that, as an establishment, we aim to maximize business opportunities while also providing a range of dining options for our guest's convenience. Thank you for your comments. We appreciate that you are a big fan of our rooftop venue, and we look forward to welcoming you back on your future visit. Yours sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Great hotel

トリップアドバイザーの評価 5.0/5

Peter T Solo travel - トリップアドバイザー認証口コミ

Perfect price perfect French style so how can you go wrong with a breakfast buffet that serves mango and passionfruit jam with a perfect croissant. Thai French fusion food and everything a solo traveller could ever need to hand. And a shout out to Takke who took smiling good care in her work. All the staff just make you feel welcome and at home. A safe go to easy stay.

Dear Valued Guest, Thank you for sharing your positive feedback regarding your stay with us at Novotel Bangkok Sukhumvit 4. It is delightful to read that your overall experience was met your satisfactions. You had an enjoyable dining experience and found our food to be delicious and satisfying. Furthermore, our staff service was excellent and our team especially Khun Takke was able to serve you with a professional service. We assure you that your kind words will be extended to the rest of the team to recognize our wonderful work. Thank you once again for your valuable comment. We all look forward to seeing you on the next visit at the property. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

との提携 TripAdvisor

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