Отель Mövenpick Ханой Центр 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 952

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83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi, 10000 ХАНОЙ, Вьетнам

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Особенности отеля

  • Стильные залы для ведения дел и отдыха

  • Функциональные конференц-залы

  • Инновационные кулинарные концепции

  • Спортзал и фитнес-студия

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Расположение отеля

Отель Mövenpick Ханой Центр

83A Ly Thuong Kiet Street, Tran Hung Dao, Hoan Kiem, Hanoi
10000 ХАНОЙ
Вьетнам

GPS:21.025106, 105.844345

Телефон
Факс +84 24 3822 2822

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 952

Рейтинг TripAdvisor  4.4/5  Отзывов: 1 790

Сертификат качества 2025

Classy and quaint

Примечание: Tripadvisor 4.0/5

law t Реальные отзывы TripAdvisor

Having stayed at other Accor properties in Hanoi, my decision lay in selecting a property that was in close proximity to the main attractions. I was initially apprehensive about crowds and noise but the service staff did their best to accommodate my stay requests. Front Desk staff are always friendly and professional. In particular, Mr. Thang, the Front Office Manager and his very capable team. Mr. Thang personally welcomed me to the property and constantly checked in on my satisfaction level. The Duty Manager, Mr. Tung Nguyen, also expeditiously resolved some minor issues; to which I'm grateful. Ms. Tam, the Reservations Manager and her team ensured that my airport transfer was seamless. Concierge team members are always pleasant and helpful. My appreciation to Ms. Tran, Concierge Supervisor, who provided me with very useful information on commute to Sapa. She was also very patient during her phone conversations with me. Concierge member, Mr. Tranh was extremely helpful in providing directions and as the weather was unpredictable, he made it a point to ensure that I was always equipped with an umbrella. The Executive Lounge team members are impeccable. They are extremely guest centric and are able to quickly acknowledge specific needs and requests. Mr. Quan, for instance, makes the best drinks and whiskeys. Ms. Anh remembers detailed preferences such as lemon slices to go along with my tea. Her dedication adds a touch of luxury. Ms. Quynh and Ms. Ngan are constantly ensuring that my preferred seat is catered for and tastefully set up. My only grouse would be how etiquette can be more firmly embraced in the Executive Lounge. Staff should enforce strict decorum and silence and not allow guests to be too rowdy, talk noisily or play their mobile devices aloud. I look forward to my next stay in the autumn/winter season. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore

Amazing staff with delicious dinner

Примечание: Tripadvisor 5.0/5

Felix R Friends getaway - Реальные отзывы TripAdvisor

We met a lady from this hotel in a Halong bay trip. She advised me to come and try their Portuguese restaurant and which I missed in last time I stayed there. The price is quite hight but compare to what I received, it’s turned out to be reasonable. The ambience is beautiful, the flavor is various, must send a great compliment to the chef. Big thank to Ms. Hoa and Mr. Hai for their touching service. Specially grateful that Ms. Huen reached us with this recommendation, she must be the best concierge that I’ve met, not sure who else could think about their workplace while on a trip like her.

Dear Felix R, Thank you for taking the time to share your wonderful experience at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed your recent stay with us and that our staff made a lasting impression during your visit. It is fantastic to know that Ms. Hoa and Mr. Hai provided you with exceptional service, as we pride ourselves on fostering a team that is dedicated to creating memorable experiences for our guests. Your kind words about our Portuguese restaurant and the culinary offerings delight us, and we will surely pass your compliments to our chef. We understand that the quality of food and service must reflect the value, and we are thrilled that you found it to be reasonable during your dining experience. Thank you once again for your kind feedback, and we hope to welcome you back for another delightful experience in the future. Sincerely,

Excellent stay

Примечание: Tripadvisor 5.0/5

krthkbharadwaj Реальные отзывы TripAdvisor

I stayed at the Mövenpick Hotel Hanoi Centre and had a wonderful experience. The location is excellent, right in the heart of Hanoi. I had a room on the 10th floor, and the view was absolutely beautiful. The cleanliness of the hotel was top-notch. One of the highlights was the chocolate party at 5 PM – it made me feel like a kid again, indulging in delicious chocolates! The staff were extremely friendly and helpful. I’m a vegetarian and only needed bread and peanut butter, and they understood my dietary needs perfectly and were very accommodating. I also requested a late check-out, which they kindly allowed. Special shoutout to Hieu, he understood our needs so well. Overall, I highly recommend this luxury stay in the center of Hanoi!

Dear Krthkbharadwaj, Thank you for taking the time to share your delightful experience at Mövenpick Hotel Hanoi Centre. We are thrilled to hear that you enjoyed your stay and that our prime location in the heart of Hanoi met your expectations. The panoramic views from our higher floors, especially the 10th, are indeed a highlight that many of our guests appreciate, and we are glad you found them beautiful. It brings us great joy to know that the cleanliness of our hotel contributed positively to your overall experience. Our housekeeping team works diligently to maintain high standards, and your recognition of their efforts is truly valued. We are particularly pleased to hear that you enjoyed our unique chocolate party, as we aim to create memorable moments for our guests. It’s wonderful to know that it rekindled your childhood joy! Furthermore, we pride ourselves on accommodating various dietary preferences, and we are glad that our team could cater to your vegetarian needs with the utmost care. Your mention of our staff, especially Hieu, is greatly appreciated. We strive to ensure that all our team members provide exceptional service, and it is rewarding to hear that they understood your needs and contributed positively to your stay. We are grateful for your high recommendation and look forward to welcoming you back for another luxurious experience in Hanoi. Best regards,

Staycation in hanoi

Примечание: Tripadvisor 4.0/5

Ehsanul_Raj Couples - Реальные отзывы TripAdvisor

During our recent business trip to Hanoi, my partner and I stayed at this hotel for three nights, primarily due to its proximity to the Old Quarter, where our meetings were held. The location proved to be highly convenient for our needs. The accommodations were satisfactory, with decent room quality and a breakfast that met our expectations. However, we did encounter an issue with the shower; the water pressure was notably low, which could be improved. Additionally, the hotel features a small pool and a cozy lounge area, providing a pleasant space for relaxation after a busy day of meetings. Overall, our experience was positive, and we found the hotel to be a suitable choice for our stay. Special thanks to Mr. Thomas (GM) for the room upgrades.

Dear Ehsanul_Raj, Thank you for taking the time to share your positive experience during your recent stay at Mövenpick Hotel Hanoi Centre. We are pleased to hear that our location was convenient for your business meetings in the Old Quarter and that you found our accommodations satisfactory. We appreciate your feedback regarding the shower water pressure. While we strive to maintain high standards throughout our facilities, we understand that certain aspects can impact our guests' comfort. Your comments will be taken into consideration as we continuously seek ways to enhance our guests' experience. It is wonderful to know that you enjoyed our pool and lounge area, which are designed to provide a relaxing environment after a busy day. We are glad these amenities met your expectations and contributed positively to your stay. Moreover, thank you for your kind acknowledgment regarding the room upgrades. Our team is dedicated to ensuring our guests feel valued and comfortable, and we are delighted to have met your needs during your time with us. We look forward to welcoming you back on your next visit to Hanoi, and hope to provide you with an even better experience in the future. Best regards,

Lovely location

Примечание: Tripadvisor 5.0/5

CLSMAS Семьи - Реальные отзывы TripAdvisor

We stayed here as a family of 3 a couple of weeks ago. We arrived early, as flight was early and they let us in the room straight away. Check in was quick and efficient. Room was a little on the small side for the 3 of us, but so are most city centre hotels, it wasn’t a problem. The first night felt a little warm, spoke to reception the following morning and asked them to rectify and it was much cooler following this. The staff here are all absolutely lovely and as most places we came across in Vietnam, go out of their way to help you. We didn’t eat in the restaurant, but wish we had done as the food looked amazing. we just didn’t have enough free nights there. Same for the pool area, due to a tight schedule and a visit to Ha Long Bay, we didn’t get enough down time to enjoy the pool. The chocolate hour is definitely worth a visit- we sat and had a drink in the bar and enjoyed the chocolate hour each night. It was lovely - Most people ( and it gets very busy) don’t seem to order a drink but that seems a little unfair so we had a drink each evening and it was a lovely way to spend an hour before going out for tea- although we were not hungry following this!! We only had the opportunity to stay for 3 nights but would definitely recommend this hotel and definitely stay again.

Dear CLSMAS, Thank you very much for taking the time to share your delightful experience at Mövenpick Hotel Hanoi Centre. We are thrilled to hear that you and your family enjoyed your stay with us, particularly our lovely location and the warm hospitality of our staff. It is always our aim to provide a welcoming and efficient service, and I am pleased to know that your early check-in was accommodated smoothly. I appreciate your feedback regarding the room size. As you mentioned, city centre hotels often face space constraints, but we strive to optimize comfort for our guests. I am glad that our team was able to assist you in adjusting the room temperature, ensuring a more pleasant environment for your family. It is wonderful to learn that you enjoyed our chocolate hour in the bar. This unique experience is indeed designed to provide a special moment for our guests to unwind before heading out for dinner. We recommend experiencing our restaurant during your next visit, as we take great pride in the quality of our culinary offerings. We understand that travel schedules can be tight, and it's unfortunate you didn't have more time to enjoy our pool area. We hope that on your next visit, you find the time to relax and take full advantage of all our facilities. Thank you for your kind recommendation. We look forward to welcoming you back for another memorable stay in the future. Best regards,

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Другие интернет-пользователи оценили наш отель

  • 326 Отзывов 9.5/10 Расположение
  • 425 Отзывов 8.1/10 Номер
  • 593 Отзывов 9.2/10 Сервис
  • 16 Отзывов 5.2/10 Интернет
  • 181 Отзывов 8.3/10 Еда
  • 176 Отзывов 8.1/10 Удобства
  • 173 Отзывов 8.6/10 Завтрак
  • 150 Отзывов 9.4/10 Атмосфера

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