Отель дель Опера Ханой - MGallery Collection 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 062

Отель дель Опера Ханой - MGallery Collection - Image 1
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Отель дель Опера Ханой - MGallery Collection - Image 3
Отель дель Опера Ханой - MGallery Collection - Image 4

Описание

Особенности отеля

  • Отель расположен в нескольких минутах от Ханойского оперного театра и озера Хоанкьем

  • Пятизвездочное обслуживание и удобства

  • «Утонченный и современный дизайн с элементами декора, вдохновленного историей и культурой»

  • Круглосуточное обслуживание в номере

  • Крытый бассейн с подогревом, поле для гольфа и теннисный корт

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Расположение отеля

Отель дель Опера Ханой - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 ХАНОЙ
Вьетнам

GPS:21.024762, 105.855616

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 062

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 101

Сертификат качества 2024

Nice hotel in front of the famous opera

Примечание: Tripadvisor 5.0/5

Pat042 Реальные отзывы TripAdvisor

An iconic hotel just in front of the opera of Hanoi. Plenty of people come around to take pictures of themselves ... funny. Rooms are comfortable, clean. Don't expect too much about the swimming pool (only a few seats and no real view but you don't go to hanoi for that). Nice and pro staff, good restaurant inside the hotel and very comforable bar with snacks. only negative point : there is next door a bar, with very loud music during the night (bass) which makes the night very unforcomforable (the wall are even tembling ... )

Pleasant stay

Примечание: Tripadvisor 5.0/5

Escape08913805696 Реальные отзывы TripAdvisor

We had a pleasant stay at this hotel. The staff was friendly and helpful. The hotel had a lovely Holiday atmosphere. They even gave us holiday tea and cookies.The breakfast buffet was also very good with many and hight quality choices. The location is very convenient close to main attractions.

Dear Escape08913805696, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback! Pleased to learn that you appreciated the holiday arrangements which our team have made great efforts to put together! From all of us, wishing you a very happy holidays ahead and hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Absolutely worse staff ever

Примечание: Tripadvisor 1.0/5

ChristianTosii Реальные отзывы TripAdvisor

Such an uneducated and misbehaviour staff. If he did study well, he might have a better morality. Sometimes when you're trying to be nice, but some people will not let you do that. Don't hesitate to tell them their fault, or not, they absolutely think that they are right and insult you. Be a nice but wise customer

Dear Christian Tosii, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Worse experience with the service!

Примечание: Tripadvisor 1.0/5

frankmanfe Реальные отзывы TripAdvisor

You guys should better change your staff attitude. Such awful behaviour, yelling at the others. Definitely not highly recommend this place. I don't think that is hard to be polite and behave gently. last time there. much upset this time =))0

Dear frankmanfe, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Scammy business practices - Only want your $$$ beware, despite having lofty company value

Примечание: Tripadvisor 1.0/5

travelempathy Реальные отзывы TripAdvisor

My travel agency website had a bug that booked the wrong trip info. Contacted hotel, refused to make any adjustment, only want the money and not willing to help out even their own loyal customer base. Shame on you because I was planning on staying here for my business trip every quarter.

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Другие интернет-пользователи оценили наш отель

  • 347 Отзывов 9.6/10 Расположение
  • 439 Отзывов 7.5/10 Номер
  • 574 Отзывов 9.4/10 Сервис
  • 9 Отзывов 8.3/10 Интернет
  • 177 Отзывов 9.3/10 Еда
  • 170 Отзывов 9.2/10 Завтрак
  • 167 Отзывов 8.2/10 Атмосфера
  • 88 Отзывов 7.1/10 Чистота

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