Sofitel Ледженд Метрополь Ханой 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 3 547

Гарантия
лучшей цены
Sofitel Ледженд Метрополь Ханой - Image 1
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Sofitel Ледженд Метрополь Ханой - Image 3
Sofitel Ледженд Метрополь Ханой - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 ХАНОЙ, Вьетнам

Описание

Особенности отеля

  • «Великолепная кухня: вьетнамская, французская и европейская»

  • «Красивый сад, открытый бассейн, спа-центр и фитнес-зал»

  • Прекрасное место для отдыха и деловых поездок в Ханое.

  • «Лучшее расположение рядом с оперным театром и Старым кварталом»

  • «Сильный характер, история, атмосфера умиротворения с романтическими нотками»

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Расположение отеля

Sofitel Ледженд Метрополь Ханой

15 Ngo Quyen Street, Hoan Kiem District
100000 ХАНОЙ
Вьетнам

GPS:21.025616, 105.856115

Телефон
Факс +84 24 3826 6920

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 3 547

Рейтинг TripAdvisor  5.0/5  Отзывов: 8 681

Сертификат качества 2024

The best hotel East of Suez

Примечание: Tripadvisor 5.0/5

borneo88 Реальные отзывы TripAdvisor

We returned to The Metrople in Hanoi recently and stayed in one of the newly created suites in the Historical Wing. Not only was the room immaculatley clean but also supremely comfortable. The whole ensemble actually consists of 3 rooms, the master bed/bath room, a study in the middle with a nice big desk and armoire and a sitting room with a sofa that is convertible to a bed, as well as another full bathroom. This arrangement is perfect for a family with kids or another family member as the suite can be accessed by two doors. Of course, everything works. The air condition is powerful and silent. There are plenty of strategically placed charging points and USB ports, the lighting is excellent and the room is completely sound proof and blacks out. The hotel is a destination by itself and has a multitude of restaurants and bars. Make sure to book with breakfast and inclusive of club lounge benefits. It is absolutely worth it. We tried breakfast in the Le Club Bar in the historical wing which serves buffet breakfast in a tropical conservatory style setting next to the garden and bamboo bar. My favourite breakfast place, however, is Beaulieu, the French Restaurant with adjacent terrace in the historical wing. One can choose from a set menu and the service is sublime, unhurried and to have a café crème and watch the morning traffic on the boulevard outside is absolutely amazing and such a lovely start to the day. Very chic, very Hanoi, very instagrammable! We also had dinner in the Vietnamese Restaurant and were not disappointed as there is nothing more romanctic than to sit out on the terrace, under the full moon with the smell of frangipani wafting through the air and sample the delicious Vietnamese cuisine. Angelinas is a bar and restaurant and we dropped by for a drink on my birthday and were surprised with a birthday cake and song. What a wonderful end to the day. One could stay for a week in this hotel and dine around and never get bored. The quality of food and beverage is amazing but so is the service. As the premier hotel in Hanoi, hosting heads of state and corporate tycoons one would expect nothing less. However, every member of staff has the amazing ability to make every touch point a moment of magic. It is evident that the management team under the leadership of the very experienced General Manager George K. has created a service culture that is very personal but not intrusive, very professional but not stuffy and finds the right balance of history and modernity. The hotel is a short walk away from the Hoàn Kiêm Lake and the narrow streets in the old quarter. Grab works wonderfully in Hanoi and in case it rains or it becomes too hot, just use the App to order a grab car. We tried it out for 4 days and never had a bad ride.

Amazing staff and hotel

Примечание: Tripadvisor 5.0/5

clarice9460 Реальные отзывы TripAdvisor

It was my first time traveling to Hanoi and my stay in Sofitel Legend Metropole Hotel has definitely become one of the best travel experiences I have ever had. I enjoy the very friendly and personal services provided by the hotel. Louis, from Guest Relations was very helpful and friendly to me. When I first arrived at the hotel, he helped me to check in. He kindly offered me a room tour and introduced the hotel facilities to me. The hotel has some of the most hospitable staff I have ever met and Louis is definitely one of the best among them. Sofitel Hotel is the epitome of excellent service. I would definitely stay there again. I also recommend everyone who travels to Hanoi to stay in this marvellous place.

Dear Clarice9460, We are absolutely delighted to hear that your stay with us has become one of the best travel experiences you've ever had! We are thrilled that our staff, particularly Louis from Guest Relations, made a lasting impression on you. It is our pleasure to provide exceptional service and hospitality, and it's wonderful to know that we have exceeded your expectations. We take great pride in our hotel's warm and welcoming atmosphere, and it's heartwarming to hear that our staff are able to make our guests feel at home. Louis is indeed a shining star among our team, and we will make sure to pass on your kind words to him. Thank you for choosing Sofitel Legend Metropole Hanoi as your home away from home in Hanoi. We would be honored to welcome you back again soon, and we will continue to strive for excellence in every aspect of our hotel. Once again, thank you for your wonderful review. We look forward to seeing you again soon! Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Great Improvement Noticeably

Примечание: Tripadvisor 4.0/5

Mantatattoo Деловые путешественники - Реальные отзывы TripAdvisor

It’s been a while since my last stay at the Sofitel Metropole, and on a recent visit for a two continuous stay, I noticed a significant change in the service. In the past, I stayed away from this property due to service issues, but I’m pleased to see a positive shift. The front desk staff were notably more welcoming, with genuine smiles and a clear effort to improve guest interactions. This change did not go unnoticed and made a favorable impression on my overall experience. I hope the standards continue to improve and remain consistent. If this level of service is maintained, I would consider returning to Sofitel Metropole in the future.

Dear Mantatattoo, We're thrilled to hear that you've noticed a significant improvement in our service during your recent stay with us. We're delighted to know that our efforts to enhance the guest experience have paid off and made a positive impact on your stay. We take all feedback seriously, and we're grateful for your honesty in sharing your past concerns about our service. We've taken those concerns to heart and have made changes to ensure that our team provides a more welcoming and personalized experience for all our guests. We're particularly pleased that you noticed the effort our front desk staff put into creating a more positive atmosphere. We strive to make every guest feel valued and cared for, and it's wonderful to know that our team is succeeding in this goal. We're committed to maintaining these high standards and ensuring that every guest has an exceptional experience at the Sofitel Legend Metropole. We appreciate your willingness to give us another chance and hope that you will return in the future. Yours sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Truly spectacular

Примечание: Tripadvisor 5.0/5

colinpdaly Семьи - Реальные отзывы TripAdvisor

I love this hotel. In a great location in Hanoi, it provides the perfect retreat after a day enjoying the sights outside. Although you feel a little guilty eating at the hotel with so much choice outside, every meal we had here was beautiful. The pool area is great, as are the rooms and the staff. Highly recommended.

Dear colindaly, We're absolutely delighted to receive such glowing praise! Thank you for your wonderful review. We're thrilled to hear that you found our hotel to be a perfect retreat after exploring the vibrant city of Hanoi. We understand the temptation to venture out and try all the local cuisine, but we're glad you enjoyed every meal you had at our hotel! Our pool area is a popular spot for relaxation, and we're happy to hear that you appreciated its tranquility. Our rooms are designed to provide a comfortable and cozy atmosphere, and we're thrilled that you felt at ease during your stay. But most importantly, we're grateful for your kind words about our staff. We pride ourselves on providing exceptional service, and it's wonderful to know that our team made a positive impact on your stay. We're honored that you would highly recommend us, and we look forward to welcoming you back to our hotel in the future. Please come back soon and enjoy more of our hospitality! Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Amazing couples stay

Примечание: Tripadvisor 5.0/5

49dina Couples - Реальные отзывы TripAdvisor

The entire experience was amazing! From the warm and friendly staff to the amazing breakfast buffet we loved every second. The best part was the spa where ms nhung and ms chien gave the best massages! So relaxing but also got all of the tension out of my back and legs especially after such a long journey. The pool staff was also amazing and great drinks by the pool

Dear 49dina, Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an amazing experience at our hotel. We're proud of our friendly and welcoming staff, and it's great to know that they made a positive impact on your stay. Our breakfast buffet is a popular highlight, and we're glad you enjoyed it. We're particularly delighted to hear that our spa services, especially the massages by Ms. Nhung and Ms. Chien, exceeded your expectations. We understand how travel can be tiring, and it's wonderful that our staff were able to help you relax and alleviate tension. We also appreciate your kind words about our pool staff and poolside service. We strive to provide exceptional experiences in all aspects of our hotel, and it's great to know that we hit the mark. Thank you again for your lovely feedback. We look forward to welcoming you back to our hotel in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Другие интернет-пользователи оценили наш отель

  • 718 Отзывов 9.5/10 Расположение
  • 856 Отзывов 8.3/10 Номер
  • 1 878 Отзывов 9.5/10 Сервис
  • 544 Отзывов 9.2/10 Еда
  • 529 Отзывов 9.2/10 Атмосфера
  • 334 Отзывов 9.3/10 Завтрак
  • 263 Отзывов 6.4/10 Комфорт
  • 139 Отзывов 9/10 Напитки

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