Sofitel Ледженд Метрополь Ханой 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 3 564

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Особенности отеля

  • «Великолепная кухня: вьетнамская, французская и европейская»

  • «Красивый сад, открытый бассейн, спа-центр и фитнес-зал»

  • Прекрасное место для отдыха и деловых поездок в Ханое.

  • «Лучшее расположение рядом с оперным театром и Старым кварталом»

  • «Сильный характер, история, атмосфера умиротворения с романтическими нотками»

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Расположение отеля

Sofitel Ледженд Метрополь Ханой

15 Ngo Quyen Street, Hoan Kiem District
100000 ХАНОЙ

GPS:21.025616, 105.856115

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

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Рейтинг ALL  4.8/5  Отзывов: 3 564

Рейтинг TripAdvisor  5.0/5  Отзывов: 8 661

Сертификат качества 2024

Grand historical hotel

Примечание: Tripadvisor 5.0/5

EricPDC Couples - Реальные отзывы TripAdvisor

Fabulous grand hotel full of history and character. Situated in a great location for exploring Hanoi. Room was beautiful and extremely comfortable. Staff were excellent and helpful. Spa and pool were both very pleasant. Breakfast was very good and we particularly liked the bar by the pool in the evenings. Club room was good with a nice selection of drinks and canapés at happy hour. Good choice of restaurants. Definitely worth it if you are visiting this fascinating city.

Simply legendary and magnificent!

Примечание: Tripadvisor 4.0/5

CheongKamHoe Реальные отзывы TripAdvisor

Dubbed as one of the best Sofitels in Asia, it is the epitome of luxury without lacking any ostentation and opulence. The entire hotel was decorated with an abundance of fresh flowers and frangrance permeated everywhere. Staying for a night and the overall experience was impressive. Live music was played at the lobby during 4pm to 6pm. My room was assigned on the opera wing which was well appointed. Loved the comfy beds along with some welcome amenities. Bathroom amenities were well - equipped. The water pressure was strong and I especially liked the soft towels. Evening turn service was offered too. Overall, the room was immaculate. On arrival, we were escorted to the club lounge on Level 7 for check in. A glass of champagne was offered as welcome drink. The club lounge served breakfast (6am to 10am) , afternoon tea 3pm - 4.3pm) and evening cocktail (5pm - 7pm) was held. A selction of Coffee, tea, waters, freshly squeezed juices were available 24/ 7. Much to my surprise and delight , the club lounge is open round the clock. Arriving late, we availed to the beautiful evening cocktail which came with an extensive list of beverages. I thought it was the most comprehensive selections. I indulged in every sip of 12 y.o Singleton. Food wise, there were cold cuts, premium cheeses and other delicious canapes. All were presented beautifully.Also, there was also a piano performance. I have to say that staff were superb in service delivery. Notably, Drinks and nibbles could be sent to the room too by personal butler. In my case, we had Mr Dinh Tan who took great care of us. Breakfast was another highlight with 3 dining options i.e. The club lounge, Le Bar Club and Bamboo Garden. I opted for Le Bar Club where food choices were aplenty, ranging from the usual western fare to local cuisines with easily more than 50 kinds. I was flabbergasted to learn that sparkling wine, cocktails and mocktails as well as sparkling water were offered. What an indulgence! All staff spoke perfect English and delivered good service. With a 5pm late check out, we were invited for the afternoon tea which was very good especially you had sweet tooth. This hotel is indeed legendary! A special mention to some staff esp the head butler, Mr. Do Duc Phong, Mr. Dinh Tan, Mr. Hieu and Ms. Hang from Le bar club and Ms Tracy, the FOM who made my stay memorable.

Dear CheongKamHoe, We are thrilled to receive your glowing review of your recent stay at Sofitel Legend Metropole Hanoi. Your kind words have truly made our day, and we are grateful for your recognition of our hotel's exceptional service and amenities. We are pleased to hear that you enjoyed the luxurious atmosphere and decor of our hotel, as well as the welcoming amenities and services provided in your room. The Opera Wing is indeed a popular choice among our guests, and we are glad that you appreciated the comfort and amenities it offered. We are also delighted to hear that you enjoyed the various dining options available at our hotel, including the club lounge and Le Bar Club. Our team is committed to providing exceptional service and an extensive range of culinary options, and we are thrilled that you found our offerings to be impressive. Your special mention of our staff, including Mr. Do Duc Phong, Mr. Dinh Tan, Mr. Hieu, Ms. Hang, and Ms. Tracy, is particularly appreciated. We are proud to have such a dedicated and professional team, and we will ensure that they receive recognition for their excellent service. Once again, thank you for your wonderful review. We are honored to have had the opportunity to host you at Sofitel Legend Metropole Hanoi and look forward to welcoming you back in the future. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Excellent Heritage Property, a Destination by itself!

Примечание: Tripadvisor 5.0/5

RoysonEmmanuelKwan Friends getaway - Реальные отзывы TripAdvisor

Came with a fellow Platinum member friend. Hotel lobby was adequately staffed and check in was a breeze at Metropole Lounge. Special mention must go to the following people 1. Tran Phuong Dzung( F.O Manager) 2. Do Duc Phong (Head Butler) 3. Ms Tracy(Metropole Lounge) 4. Mr Nguyen Dinh Tun (Personal Butler for Room 557) To the GM George Koumendakis, thank you and your team for the attention to detail in the operational areas of the Metropole Lounge, Housekeeping and Room allocation. We were offered a private tour of the bunker outside the regular timing by your Heartist Mr Tun, and an extra glass of champagne was offered despite evening cocktail hours being over. Your main Breakfast Restaurant Manageress was amazing, always happy to please and making small conversations with us. Welcome drink cocktails were excellent at Angelina. Your team were very proactive in helping us with booking of transport to Sapa and were always checking on us. We are so sorry we couldn’t remember all the names of all we have encountered, but their acts of kindness and genuine hospitality has touched us. Will definitely be back soon!

Dear RoysonEmmanuelKwan, We are absolutely delighted to receive your wonderful review and would like to extend our heartfelt gratitude for your kind words about your recent stay at Sofitel Legend Metropole Hanoi. It is truly a pleasure to have guests like you who appreciate the heritage and history of our hotel. We are thrilled to hear that our staff, including Tran Phuong Dzung, Do Duc Phong, Ms Tracy, Mr Nguyen Dinh Tan, and our Breakfast Restaurant Manageress, exceeded your expectations with their exceptional service. Our team takes pride in providing personalized attention to our guests, and it's wonderful to hear that you felt valued and cared for during your stay. We are particularly pleased that you enjoyed the Metropole Lounge and the services offered by our team, including the private tour of the bunker and the extra glass of champagne. Our team is committed to providing memorable experiences for our guests, and we're glad that you appreciated these special touches. We also appreciate your feedback about our breakfast restaurant and the excellent service provided by our team. We're happy to hear that you enjoyed the welcome drink cocktails at Angelina and that our team was proactive in helping you with booking transport to Sapa. We would like to thank you again for your wonderful review and for choosing Sofitel Legend Metropole Hanoi as your destination. We're thrilled to have guests like you who appreciate our heritage and history, and we look forward to welcoming you back soon. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Perfect stay in a fantastic hotel

Примечание: Tripadvisor 5.0/5

lph2007 Реальные отзывы TripAdvisor

We spend 3 nights in a Metropol suite in the Heritage building including breakfast. The pros Great location, Very spacious room with high ceiling, Beautiful design of the room with a lot of attention paid to the details, Room available early in the morning (really appreciated after a 12hours flight), Great butler service until the end of our stay, Really good quality of the food during tea time and cocktail time, Great quality of the breakfast and dinner (pho soup). Excellent service in general (reception, front desk, food & beverage), Really interesting tour in the hotel bomb shelter with a very knowledgable guide. The cons The Opera building is pretty big (7 floors) compared to the Heritage one (3 floors) and alters the charm of the place. Overall, a great, and certainly the best place of our tour in Vietnam.

Dear lph2007, I am thrilled to receive your feedback and thank you for taking the time to share your wonderful experience at Sofitel Legend Metropole Hanoi. It is our pleasure to have had you stay with us and we are delighted to hear that you had a perfect stay in our iconic Metropole suite in the Heritage building. We are particularly grateful for your kind words about our hotel's location, room design, and attention to detail. We are proud of our heritage building's unique character and architecture, and it is wonderful to hear that you appreciated its charm. Our butler service is designed to provide a personalized and seamless experience, and we are happy to hear that you received exceptional service throughout your stay. We are also delighted to hear that you found our staff to be excellent in providing service throughout the hotel. Our team is dedicated to providing warm and attentive service to every guest, and it is wonderful to hear that you felt valued and cared for during your stay. Lastly, we are thrilled to hear that you found our hotel tour of the bomb shelter to be interesting and informative. Our team works hard to ensure that our guests have a memorable and enriching experience during their stay. Once again, thank you for choosing Sofitel Legend Metropole Hanoi as your home away from home during your tour in Vietnam. We are honored to have been your best experience during your travels and look forward to welcoming you back again soon. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Simply the best to quote

Примечание: Tripadvisor 5.0/5

Replevin2015 Реальные отзывы TripAdvisor

As very experienced travellers we have seen most things good and bad in the far east.We find it difficult to fault the rooms in the new wing, the service, quality of the food or staff..Wonderful location too.We feel safe in Hanoi and feel we can trust the hotel and staff.When we encountered a rogue taxi driver, we encouraged him to the hotel door with the lure of payment and let the concierge do the rest, very well. The only negative was delinquent children around the pool at weekends but that is the fault of parents, not the hotel.

Dear replevin2015, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you've enjoyed every aspect of your stay, from the comfort of your room to the quality of our food and service. We're proud to have a team that goes above and beyond to ensure our guests feel safe and well taken care of. We're also grateful for your feedback on our location and the measures we take to ensure our guests' safety. We're happy to have been able to help resolve the issue with the rogue taxi driver. Regarding the children around the pool, we understand your concern and appreciate your understanding. We'll continue to do our best to maintain a peaceful and enjoyable atmosphere for all our guests. Thank you again for your kind words and for choosing to stay with us. We hope to welcome you back to Hanoi soon! Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

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Другие интернет-пользователи оценили наш отель

  • 710 Отзывов 9.5/10 Расположение
  • 856 Отзывов 8.5/10 Номер
  • 1 824 Отзывов 9.4/10 Сервис
  • 530 Отзывов 9/10 Еда
  • 523 Отзывов 9.3/10 Атмосфера
  • 332 Отзывов 9.2/10 Завтрак
  • 268 Отзывов 6.4/10 Комфорт
  • 144 Отзывов 9.2/10 Чистота

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