Mercure Goa Devaaya Resort

Customer review rating (ALL Rating) 4.6/5 507 reviews

Mercure Goa Devaaya Resort - Image 1
Mercure Goa Devaaya Resort - Image 2
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Mercure Goa Devaaya Resort - Image 4

Description

Hotel extras

  • 45 mins drive from Goa airport and 5 mins from the world-famous churches of Old Goa.

  • Explore a non-polluted & traffic free perfect getaway from the hustle & bustle of the city.

  • Riverside restaurants offer international and local cuisines.

  • Be a part of the local heritage & culture and explore the local markets & taverns in Divar.

  • inhouse activities for Kids and Adults

Our accommodation(s)

Hotel location

Mercure Goa Devaaya Resort

Divar Island
403403 Panjim Goa
India

GPS:15.539019, 73.908535

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  507 reviews

TripAdvisor Rating  4.5/5  268 reviews

Certificate of excellence 2023

Good Stay

Customer review rating 4.0/5

Riya K. Solo - Confirmed reviews ALL

The property is very serene and pretty. Perfect for a calm stay. However I would appreciate if there could be more activities to take part in. But lovely architecture and vibe! Totally coming here soon again

Tranquility (not quite at its best)

TripAdvisor rating 4.0/5

corneliusp Couples - TripAdvisor review

Just stayed at this resort for 3 nights as a treat. Idyllic position beautiful villa room with great balcony overlooking the River. 3 restaurants , all with the same menu ? Curries obviously pre cooked as could not cook me a chicken rogan josh although mutton roman josh was on menu ?. 2nd day of our stay whilst having breakfast some sort of maintenance work started very near to the pool area. The banging did not stop till after sunset. I went to reception to express my disappointment and ask for a manager. Unfortunately the manager was unable to find me although there were very few guests. When I went looking for the manager the next morning he did appear. Just shrugged off my complaint that the previous day had been totally spoilt by the noise. Upon check out there was no resolution to my complaint. So as far as I see it they just didn't care. If I had been informed of maintenance work I would not of booked. I will be staying at other mercure hotels during my trip , I hope they will show more consideration. Finally please do not respond to this review with an apology, because you clearly did not care. Lovely place to stay but beware of uninformed maintenance.

beautiful week-end

Customer review rating 4.5/5

C.p. Business - Confirmed reviews ALL

The location could not be better. The resort (rather than a hotel) is beautiful, service is excellent - i.e. the ideal place to relay and enjoy. The room was good but maybea bit old-stylish

Awesome Place

Customer review rating 5.0/5

Jaywant K. T. Business - Confirmed reviews ALL

Food Wasn't That Great, It Could Be Best, Better Taste, The Sit Down Dinner Was A Big Disaster Because I Think Your Resort Didn't had Enough Staff, People Haven't Eaten Only After Sitting There For More Than Hour, Food Was Tasteless, Sorry To Say

No hospitality

Customer review rating 1.0/5

Shashank A. Families - Confirmed reviews ALL

Non hospitable staff. Staff not attentive. Considering a marriage occasion, they are not at all courteous. They don’t know how to even communicate. Seems a 3 star hotel

Dear Shashank, Greetings from magnificent Mercure Goa Devaaya Resort! Thank you for taking the time to tell us about your experience at the Mercure Goa Devaaya Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us an opportunity to serve you better in the future. Sincerely, Sanjay Pagi General Manager

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Other web-users rate our hotel

  • 160 reviews 9/10 Location
  • 177 reviews 8.1/10 Room
  • 308 reviews 9/10 Service
  • 16 reviews 3/10 WiFi
  • 146 reviews 8.8/10 Amenities
  • 62 reviews 8.3/10 Cleanliness
  • 50 reviews 8.2/10 Breakfast
  • 30 reviews 9.2/10 Pool

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