Customer review rating (ALL Rating) 4.3/5 1,074 reviews
202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.
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Novotel Chiangmai Nimman Journeyhub
7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
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Access: 450 m / 0.28 mi 5 min walk / 1 min drive
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Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.
Our guest reviews
100% genuine reviews from our guestsFind out more
Lovely service, very comfortable bed in large room
TripAdvisor rating 5.0/5
jemikiwi Couples - TripAdvisor review
We really enjoyed our four night stay at the Novotel hotel in Chiang Mai. We slept wonderfully in the very comfortable large bed and had a lovely large room and bathroom. The staff were very helpful and welcoming upon our arrival and were happy to provide us with an HDMI cable to join our iPad to the TV. The breakfast buffet had a wide and varied selection with many tasty options. We enjoyed the pool, however a lack of shade made us choose to visit later in the afternoon when the building provided some shade. We understand new umbrellas are due to be installed soon.
Customer review rating 2.5/5
?? Families - Confirmed reviews ALL
Although the room was small, it was okay. But, the open air bathroom was unusual was IBIS like. Also, ground floor boasted a garden patio. It was anything but this with no cover from the rain and dirt for a garden. At least plant some grass.
Nice to return, A great stay in Chiang Mai
Customer review rating 5.0/5
Taklee M. Friends - Confirmed reviews ALL
Glad to be back. Another memorable stay We were warmly welcomed and very professional. The hotel paid attention to every detail of what we requested and was ready to arrange for us if ready. Thanks to the staff who checked me in (I can't remember her name) She is very professional and she is a good touch point here. There is only one thing that could be improved. After we got the key and enter the room. There was a male butler trying to enter the room. So I hurriedly opened the door and asked what was going on. He asked if the room had been cleaned. Which I think he should have his own list already than asking guests on by one. We will definitely go back again.
Quality Service and Room
Customer review rating 4.5/5
Linus C. Solo - Confirmed reviews ALL
Hotel Staff are wonderful, willing to help - solving problems , give good advises, and very polite.: 9/10 Room quality - toilet : 5/10, shower : 7/10, bed and pillow : 8/10, natural light and windows/ balcony : 7/10, cups/glasses/forks/spoons etc : 8/10. left luggage service : 9/10.
Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager
1st holiday in 2023
TripAdvisor rating 4.0/5
MonkeysFace Couples - TripAdvisor review
CNY Holiday... A nice location for golf travelers ... not crowded. A bit out of the way . Need to book Grab Most of the time however is very near to the airport. 10 min work to the shopping all. Over all is a nice experience and the overall service is good
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price