Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.4/5 1,021 reviews

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Novotel Chiangmai Nimman Journeyhub - Image 1
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7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang, 50300 CHIANGMAI, Thailand

Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • This hotel has Electric Vehicle charger.

Our accommodation(s)

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Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Telephone
Fax +66 52 012 799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,021 reviews

TripAdvisor Rating  4.0/5  165 reviews

Beautiful swimming pool view😉

TripAdvisor rating 5.0/5

Salisa T Friends getaway - TripAdvisor review

The hotel's decoration is beautiful and pleasing to the eye. The breakfast is delicious and varied. The view of the swimming pool is beautiful and the mountains are visible. The room size is not very big but the bed is soft and comfortable. It is convenient to travel and is near the shopping mall. I love everything in here💗

Convenient location but lacks privacy

Customer review rating 3.0/5

Wanlert C. Families - Confirmed reviews ALL

Location - convenient but surrounded by noisy neighborhood (e.g., other commercial places) while rooms aren't sufficiently soundproof even from the room next to it, so difficult to stay relaxed after an exhaustive day out Cleanliness - randomly spotted insects in the room (e.g., ants, roaches) every now and then Room - spacious but not well partitioned, bathroom lacks wall hangers and no wet/dry sectioning, squeaky glass doors, bathroom electronic outlet not functioning, confusing light switches Loyalty program - got treated with welcome snacks and late c/o (though we left at 12 so not matter much), but nothing much other than that

Dear Wanlert, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not fully meet your expectations, and we apologize for any inconvenience caused. Regarding the noise, we understand that it can be disruptive, especially after a long day. Please be informed that we have earplugs available at the Front Desk upon request to help improve your comfort during your stay. We also apologize for the cleanliness issues you encountered, such as the presence of insects. This has been communicated with our housekeeping team to ensure more attention to detail in the future. We regret that the bathroom facilities and room layout did not meet your expectations, and we will review these concerns with the relevant departments. Additionally, our Front Desk team is always available to assist with any issues related to light switches or any other room concerns you may have during your stay. We appreciate your feedback and will continue to work on enhancing our services. We are grateful for your loyalty as a Platinum member and hope to have the opportunity to welcome you back for a more enjoyable stay. Once again, please accept our sincerest apologies for any inconvenience caused. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Customer review rating 2.5/5

Panu Couples - Confirmed reviews ALL

Price was not reasonable

Dear Panu, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay at Novotel Chiang Mai Nimman Journeyhub. We regret that we did not meet your expectations, and we are truly sorry for any discomfort this may have caused. Regarding the room rate, we would like to provide some clarification. The pricing during your stay reflects the high season, where demand and occupancy in the area are significantly higher. We understand that this may not have been ideal, and we apologize if this impacted your overall experience. We value your feedback greatly as it helps us improve our services and ensure a better experience for all our guests. We hope to have the privilege of welcoming you back in the future, and we are committed to providing you with a more enjoyable and seamless stay next time. Once again, our sincerest apologies for any inconveniences, and we look forward to the opportunity to better serve you in the future. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Overall good Stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Overall enjoyed the stay - as expected from the pictures. Staff was very friendly, room was clean. That said, the location was a bit further away and not in a prime location from main road.

It’s was ok

Customer review rating 3.5/5

Brandon Couples - Confirmed reviews ALL

It was ok

Dear Brandon Thank you for sharing your feedback with us. We are truly sorry for any inconvenience you experienced during your stay at Novotel Chiang Mai Nimman Journeyhub. Please accept our sincere apologies if any part of your visit did not meet your expectations. Your feedback is extremely valuable to us, and we are committed to continually improving our services. We understand the importance of delivering an excellent experience, and we are sorry that we fell short in certain areas. If you have any specific suggestions on how we can enhance the quality of our services and overall guest experience, we would greatly appreciate hearing from you. We genuinely hope to have the opportunity to welcome you back in the future, and we are confident that we can provide you with a more enjoyable and seamless stay next time. Once again, our sincerest apologies, and thank you for bringing your concerns to our attention. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

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Other web-users rate our hotel

  • 549 reviews 8.3/10 Location
  • 828 reviews 7.1/10 Room
  • 741 reviews 8.5/10 Service
  • 15 reviews 7.5/10 WiFi
  • 427 reviews 5.3/10 Comfort
  • 380 reviews 8.1/10 Cleanliness
  • 315 reviews 7.7/10 Breakfast
  • 219 reviews 5.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.