Novotel Chiangmai Nimman Journeyhub Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,046 reviews

ALLSAFE approved hotel

Novotel Chiangmai Nimman Journeyhub
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+ 20 Services

Hotel extras

  • The hotel is the only Novotel property in Northern

  • Enjoy our family package which offers free breakfast for children below 16.

  • Our new hotel features a contemporary design.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road
Soi Sreesud,Chang Phueak, Muang
50300 chiangmai
thailand

Fax: (+66)52012799

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHIANGMAI AIRPORT At 7km / 4 miles - Shuttle paying

GPS:18.804685, 98.96416

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

202 guest rooms including Suites with the best Family Offer (16 years old get free breakfast when sharing beds with parents during stay max 2 child per room). In housed guests can also access rooftop pool and In-Balance Fitness by Novotel.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 300

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Chiangmai Nimman Journeyhub

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,046 reviews

TripAdvisor Rating 4.0/5

118 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice Hotel

Customer review rating 5.0/5

Alan C. Solo - 03/12/2021 Confirmed reviews ALL

I enjoyed my stay, the room was nice and comfortable, I enjoyed having breakfast outside with some morning sunshine.

์Nice staff and good support for any trouble

Customer review rating 5.0/5

Ditsayapong Solo - 02/12/2021 Confirmed reviews ALL

์Nice staff and good support for any trouble and hope to stay when I go to Chiang mai.

Well located.

Customer review rating 5.0/5

J T. Friends - 02/12/2021 Confirmed reviews ALL

Very nice staffs. Modern hotel.

Friendly Staff

Customer review rating 4.5/5

Win S. Solo - 01/12/2021 Confirmed reviews ALL

Overall, good stay. Clean and quiet. Staffs are very helpful when asking for information and supports. Got extended for late check-out at 5pm which is a big plus. One minor comment on the noise whenever there were people talking in the aisle.

Wonderful stay

Customer review rating 5.0/5

Anonymous Business - 30/11/2021 Confirmed reviews ALL

Location is not bad, walkable distance to maya n nimman. Room is New, clean, nice n comfort bed. Had a deep good sleep.

Great services and comfortable

TripAdvisor rating 5.0/5

artsflh 29/11/2021 TripAdvisor review

Very pleasant stay at hotel. Room was clean, great services. Staffs are friendly and prompt response. I got the good sleep quality here. Breakfast was ok. Location is good, almost at the center of the city.

Not satisfied

Customer review rating 3.0/5

Anonymous Business - 28/11/2021 Confirmed reviews ALL

Standard of Accor has not been met, it's not the same as it used to be. This should be a 3 stars not 4. Some staffs not well trained. Noisy area not quiet as requested for my room. No upgrade as stated in the letter. Poor breakfast choices. The only best thing for this hotel is comfy bed and trained supervisors.

Good services and great confortable

Customer review rating 5.0/5

Kitteepat Solo - 28/11/2021 Confirmed reviews ALL

Very well taking care, clean room, good sleep.

GOOD SERVICE

Customer review rating 5.0/5

Prinya Families - 25/11/2021 Confirmed reviews ALL

Front officer help us to solve my booking

Dear Khun Prinya, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amika K. Front Office Manager

Good stay

Customer review rating 4.5/5

Arunee T. Friends - 13/11/2021 Confirmed reviews ALL

Clean and nice place

Customer review rating 1.5/5

Anonymous Couples - 11/11/2021 Confirmed reviews ALL

The facilities and a front staff seems not ready for reopening.

Dear Khun Juthathip, Thank you for taking the time to tell us about your experience at the Novotel Chiangmai Nimman Journeyhub. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amika K. Front Office Manager

Good stay and safety.

Customer review rating 4.0/5

K. K. Solo - 07/11/2021 Confirmed reviews ALL

I have stayed here for 1 night. The staffs are well service and helpful. The room is cleaned and be provided with many facilities.

Relaxing stay

Customer review rating 5.0/5

B Solo - 18/08/2021 Confirmed reviews ALL

I was in Chiang Mai to find an apartment. Novotel provided a relaxing stay in a good location with very helpful staff.

Good Location and Good Staff

Customer review rating 3.5/5

Neil Couples - 17/08/2021 Confirmed reviews ALL

A good stay at the Novotel. Was offered only a continental breakfast and it was not that good. The kitchen not operating due to Covid. But, I would have thought they could have made some adjustment to get a decent breakfast.

Good stay

Customer review rating 4.5/5

Kultida Families - 18/07/2021 Confirmed reviews ALL

Staff are nice. Room is clean, comfortable and easy to sleep

Dear Khun Kultida, We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Meanwhile, please take care of yourself and family during this difficult time. Sincerely, Amika K. Front Office Manager

Staffs (Reception counter)

TripAdvisor rating 3.0/5

punjaph0ns Business - 07/04/2021 TripAdvisor review

Service mind for those 2 shifts were not so good. I got a big confusion about a room. They upgrade my room because of my tier. But all welcome drink, they put to my friend room. The welcome note was on the bed. It is not my name and not my friend 's name. When I told them. they didn't correct it immediately. I had to ask them twice. During check out, 3 ladies were in the counter. They said all words without service mind to my friend. When I came to them, they still did a lower standard of Accor. You can check my history before Covid. You will understand, why do I know Accor's standard. Chiang Mai is the top destination of Thailand, especially hospitality. During outbreak, you did a lower standard, I don't think, this is the right approach.

Nice room, good service

TripAdvisor rating 3.0/5

rkrachata 15/12/2020 TripAdvisor review

Good room and service from staff. But there should be more communication between front and housekeeping team. Since we requested Twin but the room has been set as a King. However, this incident has been solved perfectly.

Dear rkrachata, Thank you so much for such a great feedback about your recent stay with us! I am very delighted and honored to hear that you had a wonderful experience and that our team did everything they could to make sure you had an excellent stay. We also do apologize for inconvenience at first regarding to type of bed. Thank you again for sharing your stay experienced, and we hope to welcome you back to Novotel Chiang Mai Nimman Journeyhub for another beautiful stay. Sincerely, Piyaporn Manchanda Duty Manager

Unexpected in Chiangmai

TripAdvisor rating 4.0/5

chatchaisiriv 24/11/2020 TripAdvisor review

I having strong request a king bed when i did my booking because of fully book for my solo travel, when i checked in. the front desk (woman) try to find my king bed and i got it that time, but the view of the hotel is not satisfy. The room is clean and ready when i came back! 2nd day i hang on the clean room sign on the door but no cleaner come in, have to ask reception to call them. Overall is good !

Dear chatchaisiriv, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you for taking the time to share with us your feedback regarding your recent stay and apologies that our hotel product and service are not meet your expectation. We have respectively taken well note of your comments and your view over the hotel quality and value and will definitely working on it to improve our hotel product and service. We hope you will give us the opportunity to serve you again when you return to our city. Best regards, Piyaporn Manchanda Duty Manager

Recommended

TripAdvisor rating 5.0/5

Jubja 20/11/2020 TripAdvisor review

The facility is new and good. The location is not far from Nimman street and night market. Staff have service mind. I have only issue, the light in the room is not enough when I make up. The others is good.

Dear Jubja, Thank you for taking the time to share your experience with us! We absolutely loved your review and very happy to see our unique concept and atmosphere left you with an amazing stay. Please know that your comments will be shared with the team and I am sure this will serve as encouragement to them to continue with their all-star service. Wishing you a great day and hope to have you back in the not so distant future! Best regards, Piyaporn Manchanda Duty Manager

Comfort stay at Chaing Mai

TripAdvisor rating 5.0/5

artsflh 11/11/2020 TripAdvisor review

I stayed for a business. This is my second time at this hotel. The room is nice and clean. The hotel is at excellent location as it just 15 minutes away from airport. Service is great. Also parking available.

Dear artsflh, Greetings from Novotel Chiang Mai Nimman Journeyhub. Our sincere thanks for such a positive review on trip advisor! I am also very happy to hear that our team members did their very best to make sure your stay experience is memorable one. And I hope you won't keep us waiting too long as we love to have the opportunity to welcome you back soon. Best regards, Piyaporn Manchanda Duty Manager

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