Mercure Sibiu Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 139 reviews

ALLSAFE approved hotel

Mercure Sibiu Airport
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+ 17 Services

Hotel extras

  • Free wi-fi

  • Free parking

  • Pets friendly

  • Restaurant with seasonal terrace

  • Free access to fitness center

Hotel location

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 sibiu
romania

Tel: +40269228875

Fax: (+40)269/228875

Check-in from 15h00

Check out up to 12h00

  • By plane

    INTERNATIONAL AIRPORT SIBIU At 0km / 0 miles - Shuttle paying

  • By train

    CFR At 6km / 3 miles

GPS :45.793363, 24.111461

Hotel services

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 85 rooms
    • One room for people with reduced mobility
    • 3 family rooms
    • No connecting room
    • 85 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • INTERNATIONAL AIRPORT SIBIU Additional charge
    • SBZ Additional charge
Family
  • Equipements for children
    • Bottle Warmer

Our accommodation(s)

Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 135

  • Maximum capacity: 135 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Sibiu Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

139 reviews

TripAdvisor Rating 4.0/5

17 reviews

Convenient stay on the way to Timisoara

TripAdvisor rating 3.0/5

U6664PScristina 11/11/2021 TripAdvisor review

The hotel is convenient for a pause on the way to timisoara or Cluj Napoca, close to the airport and the highway. I stayed in a nice room, the reception personnel was nice and helpful The big minus is the cleaning. Not proper cleaning in the bathroom, the housekeeping was not wearing the mask.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve .Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I f you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Dorin M

Very short stay

Customer review rating 3.5/5

Bogdan G. D. Families - 11/08/2021 Confirmed reviews ALL

My experience with Mercure was short and rather strange. I will offer details to the manager of the hotel, if interested.

Dear Bogdan George D., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please give us more details about your stay so that we can take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorin M Room Division Mg

Good stay

Customer review rating 5.0/5

Oana C. Families - 07/08/2021 Confirmed reviews ALL

We stay just one night at this hotel but the overall experience was very good. Well located, great breakfast, very clean & spatious room.

Dear OANA C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorin M Room Division Mg

Nice place out the city

Customer review rating 5.0/5

Nw0299 د. س. Solo - 03/07/2021 Confirmed reviews ALL

Nice place Nice food

good stay

Customer review rating 4.0/5

Gus Business - 16/06/2021 Confirmed reviews ALL

good location, very good breakfast, quite and clean

Dear AUGUSTIN S., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Dorin M Room Division Mg

Bad choice

Customer review rating 0.5/5

Elena Solo - 31/05/2021 Confirmed reviews ALL

The restaurant was closed, I had to wait for 15 mins for the water to get hot and the mini bar was empty? So no I won't recommend it or stay in the future.

Dear Elena D., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence,but,our coleaggues did informed you about hotel's restaurant and also they offered you options for the other restaurants near by and for the lack of products in the minibar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorin M Room Division Mg

Great location for travel!

Customer review rating 4.5/5

Roxana Solo - 26/05/2021 Confirmed reviews ALL

Well located for travel purposes, nice and helpfull staff, great breakfast, nice hotel room, comfy bed. Thanks Mercure Sibiu Airport Hotel , I'll definitly stay there again when I'm in Sibiu next time!

Dear Roxana S., It gives us great pleasure to read this wonderful review of our hotel. Thank you very much on behalf of me and the whole team for the words of praise. We do what we do with pleasure and the satisfaction of the guests is a great reward for us. We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Dorin M Front Office Manager

Lovely stay

Customer review rating 5.0/5

Adina Solo - 08/05/2021 Confirmed reviews ALL

Very friendly helpful staff, clean and comfortable throughout!

Dear Adina R., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorin M Room Division Mg

Good location, easy to find.

Customer review rating 4.5/5

Maxim F. Business - 30/03/2021 Confirmed reviews ALL

Nice staff, helpful people.

Dear F. M., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dorin M Front Office Manager

Good stay

Customer review rating 4.5/5

M. Friends - 07/03/2021 Confirmed reviews ALL

Very Nice hotel with friendly staff. The rooms are niiice and overall the hotel is a quality one.

Dear mr Iancau M., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dorin M Rooms Division Manager

Good Hotel

TripAdvisor rating 5.0/5

MarcelI_13 03/03/2021 TripAdvisor review

Very nice hotel with newly decorated rooms. The staff is very nice and polite. Breakfast is good. Maybe is not located very close to the center but by taxi is a 8-9 minutes drive and very easy to reach the old town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dorin M

A nice surpise

Customer review rating 4.5/5

Ion Business - 04/01/2021 Confirmed reviews ALL

Absolutely welcoming and nice personnel, generous rooms (partially with balcony) Well located, not noisy even facing the main national road, redecorated lobby and rooms. Cosy athmosphere, comfortable rooms, varied breakfast

Dear Sabaila I., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dorin M Room Division Manager

Good hotel next to airport and industrial area

Customer review rating 4.5/5

Andrei B. Business - 20/11/2020 Confirmed reviews ALL

Good hotel next to airport and industrial area. Polite staff and great service in the restaurant.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dorin M Room Division
Customer review rating 3.0/5

Anonymous Couples - 06/10/2020 Confirmed reviews ALL

Room was cold , The fridge from the minibar was not clean.

Dear Lorand J., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorin M F.0.Manager

Good and safe stay in Sibiu

TripAdvisor rating 5.0/5

Cristianraileanu 21/07/2020 TripAdvisor review

We enjoyed a good night in Sibiu. The hotel is a bit far from City center if you don't have a car, but the atmosphere was good and we enjoyed our short stay. We felt safe and everything was good. We recommend the hotel for short stays in a vibrant and culture rich city.

Dear Guest, Thank you very much for your positive feedback. It is great to know that you have enjoyed your stay and our services! We are looking forward to welcoming you back soon at the Mercure Sibiu Airport Hotel. Best regards, Dorin M

Our most recent 20 reviews

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