トライブ パース 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 751 件のレビュー

トライブ パース - Image 1
トライブ パース - Image 2
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4 Walker Avenue, 6005 ウェストパース, オーストラリア

説明

ホテルのその他の情報

  • Unlimited free Internet access (WIFI)

  • モダンな家具を置いたデザイン性の高い客室

  • 高級家具を置いた、間仕切りのない共有スペース

  • 無料Wi-Fi

  • ネスプレッソマシンとケビン マーフィーのアメニティ

当ホテルの客室

ホテル所在地

トライブ パース

4 Walker Avenue
6005 ウェストパース
オーストラリア

GPS:-31.95075, 115.836462

電話番号
ファックス +61 8 6247 3333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

TRIBE TABLE

Start your day by tucking into our signature continental breakfast of fresh fruit, pastries, cereals and drinks.Finish your day by enjoying our delicious burgers, loaded fries and a lot more at TRIBE TABLE American Style Diner.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  751 件のレビュー

トリップアドバイザーの評価  4.2/5  1,146 件のレビュー

Disappointing Stay: Broken AC, Empty Promises, and Poor Management (Accor Platinum)

トリップアドバイザーの評価 2.0/5

Resort06794321410 トリップアドバイザー認証口コミ

Rating: 2/5 As an Accor Platinum member, I expected a certain standard of service and recognition at Tribe Perth, but this stay was a letdown from start to finish. First, despite my status, there was no room upgrade offered. Unfortunately, the room I was assigned had a completely broken air conditioner. After a miserable first night, I was moved to a second room, only to find that it had a faulty thermostat where I couldn't control the temperature. The biggest issue, however, is the management. I was promised a 50% refund for the first night due to the lack of AC. I later received an email from Maria (Reservations/Reception) stating that because the refund transaction failed on their end (claiming it was reversed by the card provider), they are simply "unable to proceed" with the refund. There was no attempt to find an alternative solution (like a bank transfer or points adjustment); just a flat refusal to honour the compensation because of a technical glitch. It feels incredibly dishonest to acknowledge a failure, promise a refund, and then revoke it because processing it was difficult. Between the uncomfortable nights and the dismissive service from management regarding the refund, I cannot recommend this hotel. Status seems to mean very little here.

Thank you for taking the time to share your feedback. We are truly sorry that your stay fell short of expectations, particularly given your Accor Platinum status. Please accept our sincere apologies for the discomfort caused by the air conditioning issues and the frustration surrounding the refund process. Your experience does not reflect the standard of service we aim to provide. We take your comments very seriously and will review the matter internally to ensure we address both the technical and service-related issues you experienced. We understand how disappointing this must have been, and we genuinely regret that we were unable to provide a resolution that met your expectations at the time. Your feedback is invaluable in helping us improve, and we hope we might have the opportunity to restore your trust in the future. Kind regards, Rowen Raj

The tiny exposed Box.

トリップアドバイザーの評価 1.0/5

patriciademancini トリップアドバイザー認証口コミ

Staying at this hotel felt like being confined in a tiny black box, exposed to everyone outside. The lack of fresh air and minimal space made the experience even more unbearable. The bathroom was cramped and foul-smelling, equipped with a glass door that had large gaps, offering no privacy at all. While they advertised parking, the obnoxious receptionist bluntly informed me upon my arrival that only seven parking bays were available. The rest of us would have to scavenge for a spot on the street if we were lucky enough to find one. I had called the hotel ahead of time, and they had assured me that everything was under control, including the parking situation. To top it all off, the fire alarm blared at 5 a.m. on Sunday, shattering any semblance of peace. This was an absolutely dreadful experience that I wouldn’t wish on anyone.

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. Your comments regarding room size, ventilation, bathroom privacy, and the fire alarm disruption are taken very seriously, and we sincerely apologize for the discomfort and inconvenience you experienced. We also regret the confusion regarding parking and the miscommunication prior to your arrival. Your experience highlights areas where we need to improve both communication and guest comfort, and your feedback has been shared with the relevant teams to ensure we address these issues promptly. We truly regret that your stay was not a positive one and appreciate your honesty, which helps us improve for future guests. Kind regards, Rowen Raj

Compact & thoughtful - An excellent offering for the price -

トリップアドバイザーの評価 5.0/5

916kikidoes トリップアドバイザー認証口コミ

I really enjoyed this hotel! Clean, funky, quirky and unpretentious, its locality is very central to the CBD with free CAT buses running into town regularly. The rooms were compact but full of thoughtful details including suitcase storage nooks under the bed, high quality Kevin Murphy hair & body products, T2 tea, Nespresso machine (although the coffee downstairs is awesome). The Lobby was just great to hang out in. I had dinner at the restaurant in the night I arrived and it was awesome. The grab & go option was handy (& delicious), as I arrived back late on a Sunday evening to find the restaurant and room service closed - my only disappointment really, but minor and could’ve been easily mitigated if I’d been a bit more organised, there’s some excellent dining in Leederville just a short cab drive away. Honestly, I’ve travelled extensively and this was an excellent offering for the price.

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and appreciated the thoughtful details in our rooms, as well as our central location and the convenience of the free CAT buses. It’s fantastic to know you enjoyed the lobby, restaurant, and grab & go options, and we appreciate your understanding regarding the restaurant and room service hours. Your kind words about the overall value and experience mean a great deal to our team. We look forward to welcoming you back on your next visit! Kind regards, Rowen Raj

Unique Experience at Tribe – Definitely Different ! !

トリップアドバイザーの評価 2.0/5

Fausto C トリップアドバイザー認証口コミ

This hotel truly has something unique. There’s no gym — but hey, there’s a park right next door! There’s no space for your luggages — but there’s a clever little den under the bed, perfect for those of us who aren’t so young anymore. The rooms aren’t spacious — all in a Japanese minimalist style — but the corridors are wide enough to stretch your legs. There’s no working phone in the room, but there is a number you can call (in my case, an international one) and then wait patiently to figure out which key to press to reach the operator. There’s no water in the minibar, but you can grab a nice glass carafe from the bar. Small details make all the difference, creating an experience that’s certainly unique and a little different. Even the hot water adds a touch of artistry: it runs from the left in the shower and from the right in the sink — a sure sign that an artist has passed through here. What really saves the day is the incredibly kind and helpful staff, who make all these quirks feel almost charming. So cheers to the Tribe community...

Thank you for taking the time to share your feedback. We’re glad to hear that our team made a positive impression and that you appreciated some of the unique touches of our hotel. However, we’re sorry that several aspects of your stay, including room space, minibar, and phone accessibility, fell short of your expectations. Your comments have been shared with the relevant teams as we continue to look for ways to improve the guest experience while maintaining the character that makes Tribe unique. We appreciate your honest feedback and hope we’ll have the opportunity to provide a more seamless and enjoyable stay in the future. Kind regards, Rowen Raj

Welcoming Hotel

トリップアドバイザーの評価 5.0/5

Rebecca H ビジネス - トリップアドバイザー認証口コミ

Great hotel. Room size small but has everything you need. Very comfortable bed and good size shower. Toilets are incredibly low so could be a problem for people with mobility issues or bad hips. Great atmosphere, lovely staff, and a great foyer area to do work and get a coffee or wine.

Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated the comfort of our beds, the quality of our shower facilities, and the welcoming atmosphere throughout the hotel. It’s especially rewarding to know that our staff made a positive impression and that you found the foyer a pleasant space to relax or work with a coffee or glass of wine. We also appreciate your comments regarding the toilet height. Guest comfort is very important to us, and feedback like yours helps us identify areas where we can make improvements to better accommodate all our guests, including those with mobility concerns. We hope to welcome you back again soon. Warm regards, Rowen Raj

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 423 件のレビュー 8.1/10 ロケーション
  • 847 件のレビュー 5.6/10 客室
  • 569 件のレビュー 7.9/10 サービス
  • 572 件のレビュー 4/10 快適さ
  • 251 件のレビュー 6.8/10 清潔さ
  • 248 件のレビュー 9.3/10 雰囲気
  • 172 件のレビュー 5/10 朝食
  • 6 件のレビュー 1.7/10 ウェルネス・温泉エリア

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パースのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。