Hôtel Perle d'Orient Cat Ba - MGallery 5 stars

Name: Hôtel Perle d'Orient Cat Ba - MGallery
Address: HAI PHONG, 180000, VIET NAM
Telephone: (+84)2253887360
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 159 reviews

ALLSAFE approved hotel

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+ 15 Services

Hôtel Perle d'Orient Cat Ba - MGallery

Boutique hotels with personality for a remarkable travel experience

Welcome to Cat Ba - a verdant wealth of natural wonders with beaches, jungle, grottoes and the hidden island coves of Ha Long Bay and Lan Ha Bay.

Severine KRAWEC, Hotel Manager

Hotel Perle d'Orient Cat Ba is nestled between towering limestone karsts and lush island mountains. A member of the MGallery collection, it features 121 exquisite rooms and suites, signature restaurants, bars, banquet venues and a wellness centre. The hot el brings a cosmopolitan touch to a classic Indochine style, while offering guests with sublimes views of Lan Ha Bay and the nearby Cat Ba National Park.

Cat Ba Island is a convenient distance from the capital Hanoi. Travel two hours from Hanoi to Hai Phong City, where the ferry or speedboat takes guests straight to Cat Ba and the newly designed, Indochine glamour of Hôtel Perle d'Orient Cat Ba - MGallery. For more information of bus schedule, pick-up and drop off services, please dial +84 (0) 225 3887 360 or email to hb435-fo1@accor.com .

Hotel extras

All rooms feature enchanting ocean or mountain views
Prominent location surrounded by lush cliffs and beautiful Lan Ha Bay
The first International 5* hotel on Cat Ba Island
Only 10-minute from Cat Ba's speedboat port
Accessible from Hanoi or Quang Ninh province by bus, ferry or speedboat

Hotel location

Hôtel Perle d'Orient Cat Ba - MGallery

Cat Co 3 Beach
Cat Ba Town
Hai Phong city
180000 hai phong
viet nam

Tel: +842253887360

Fax: (+84)2253887365

Check-in from 15h00

Check out up to 11h00

By plane
CAT BI At 51km / 31.69 miles - Shuttle paying
By boat
CAI VIENG At 25km / 15.53 miles
By boat
CAT BA TERMINAL At 1.5km / 0.93 miles
By train
HAI PHONG STATION At 53km / 32.93 miles

GPS:20.71624, 107.049699

Hotel services

Check-in from 15h00 - Check out up to 11h00

In summary

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Bar

INDOCHINE KITCHEN

A unique restaurant with colonial inspired outdoor terrace and remarkable views of the ocean. It is open all day for breakfast, lunch and dinner. The restaurant serves local delights and international cuisine.

AKOYA

Enjoy the art of traditional Japanese dining in all its finesse, with locally caught fresh seafood cooked in front of you in Omakase style. The demure intimate spaces suit private dinners, while the larger booths and private rooms are perfect for groups.

Our accommodation(s)

CLASSIC ROOM, 1 King Size Bed, Sea View

Max. number of persons: 3
Area: From 39 m² / 420 sq ft
Views: Ocean/Sea view *

Subject to availability

Bathrobe
Coffee/tea making facilities
Direct dial telephone

CLASSIC ROOM, 2 Single Size Beds, Sea View

Max. number of persons: 3
Area: From 39 m² / 420 sq ft

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Sea View

Accessible room

Max. number of persons: 4
Area: From 46 m² / 495 sq ft

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, Sea View

Max. number of persons: 4
Area: From 46 m² / 495 sq ft

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

DELUXE ROOM, 1 King Size Bed, Private balcony

Max. number of persons: 3
Area: From 59 m² / 635 sq ft

Bathrobe
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Well located

P. K. L. Business - 16/01/2022 Confirmed reviews ALL

Great, Staff were caring and friendly.

Dear Khanh L. P., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Daisy Families - 10/01/2022 Confirmed reviews ALL

everything is good

Dear Daisy - C., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Anonymous Couples - 20/12/2021 Confirmed reviews ALL

Love this boutique hotel. Amazing view.

Dear Tam Anh N., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Unfriendly staff

Thu V. Friends - 19/12/2021 Confirmed reviews ALL

I don’t know why some staff seem to be unhappy and abit grumpy

Dear Anh Thu V., Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and will train again our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Nice view but poor service

N. P. N. Families - 07/12/2021 Confirmed reviews ALL

Had too much trouble with booking. The booking staff was not supportive and continued representing confusing information. It took me one whole morning to go back and forth on the info with the booking staff. I booked the decoration service from the hotel for my anniversary party but the dining room was not ready when all the guests arrived. As a diamond member of Accor, it is the worst experience I have with Accor and it is really not at the standard of Accor.

Dear N. Phan N., Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Quite nice stay

Thao T. Families - 08/05/2021 Confirmed reviews ALL

I feel glad staying in Mgallery Cat Ba although it was not my expectations at my arrival.

Dear Thao Phuong Thi T., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Nice interior design

Huyen M. Couples - 26/04/2021 Confirmed reviews ALL

Overall, I like your hotel and location.

Dear Ngoc Huyen M. T., Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express M. sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I really do appreciate all advice and please rest assure that we will work again on some trainings in order to provide better service and attention to our clients We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Good Experience overall

Anonymous Couples - 14/04/2021 Confirmed reviews ALL

The staff were really friendly and they were willing to support us anyway. Despite limited services because of COVID-19, Mgallery Cat Ba made their best to serve us during our stay. I would definitely come back if I had a chance!

Dear Minh Duong V., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good stay

N. P. A. Couples - 06/04/2021 Confirmed reviews ALL

Good service , beautiful design. But room with 2 people only have one bathrobe . Lack of clothes hangers.

Dear Phuong a. N., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As well I would like to thank you for your comment we will definitely double check with our Housekeeping department why you had only 1 bathrobe for 2 persons in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good place !

P. Q. Families - 06/01/2021 Confirmed reviews ALL

1. Plus points: Nice place, impresive design, friendly staff, clean room, 2. Minus points: forget cleaning room, need a private WC, need mọre recycle bin, breakfast foods is non-diversity

Dear Q. P., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Perfect location and freshness with very polite and active staffs

L. A. T. Couples - 30/11/2020 Confirmed reviews ALL

Special thanks to Ms. Victoria Van Ho who gave us a nice surprise with a personal card and mini sweet Cheese cake in our room for our 39th Anniversary. Wish to enjoy our next 40 Anniversary with other family members at Perle D-Orient.

Dear Anh T. L., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

good stay

N. T. H. Couples - 30/11/2020 Confirmed reviews ALL

Here I am comfortable, I like everything here. thanks all.

Dear Thi H. N., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great stay

N. D. H. L. Couples - 14/11/2020 Confirmed reviews ALL

Everything was beyond expectation. The hotel was beautiful, the staff were friendly and overall 10/10 experience.

Dear Dang Huong L. N., We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

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