Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.5/5 1,196 reviews

Best price
guarantee
Raffles Boston - Image 1
Raffles Boston - Image 2
Raffles Boston - Image 3
Raffles Boston - Image 4
40 Trinity Place, 02116 Boston, United States

Description

Hotel extras

  • Extraordinary cuisine in exceptional spaces led by Michelin-starred chef, George Mendes.

  • Wellness Floor with Guerlain Spa, 2,000 SF fitness center, 20m pool & oversized hot tub.

  • All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms

  • Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common.

Our accommodation(s)

Hotel location

Raffles Boston

40 Trinity Place
02116 Boston
United States

GPS:42.34818, -71.07472

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,196 reviews

Customer review rating 3.0/5

Hu Y. J. Solo - Confirmed reviews ALL

Overall, I enjoyed my stay, thanks to the friendly and helpful staff. However, the room I was assigned had several issues. First, my room faced the parking garage. I understand that some hotels may initially assign less desirable rooms unless guests explicitly request a change, but I was surprised and disappointed that a high-end hotel like Raffles would do this. Because I did not spend much time in my room, this alone was manageable. However, there were several issues with the light fixtures and control panels. One of the bedside lamps would not turn off, no matter what I did, so I eventually had to unscrew the light bulbs. Later, the control panel fell off the wall, and I had to call to have it repaired. Housekeeping was also inconsistent. Service on the first two days was acceptable, but on the third day, it was very subpar: the water bottles and glasses were not replaced, and there were stains on the bedsheet.

Customer review rating 5.0/5

Hanae N. Business - Confirmed reviews ALL

The hotel was amazing, room was great, thank you for upgrading me! The service was also incredible and the hotel was beautiful. It was a very comfortable stay.

Customer review rating 2.5/5

Arthur L. Families - Confirmed reviews ALL

The room was nice, but the location just OK and not anything like Raffles Singapore. Further, the staff seemed new and little things like coffee was available in the lobby one morning (and it was just warm, not hot) but not the next day.

Customer review rating 4.5/5

Richard D. G. Couples - Confirmed reviews ALL

I’m normally a Four Seasons guy for our city breaks but my advisor suggested we try Raffles. To be honest, the initial experience with the Concierge wasn’t great, but this was resolved by my advisor. Grateful for the upgrade from an Emerald Suite to a Signature suite which was very impressive, although did suffer from a little road noise, noisy aircon - which was serviced whilst we were there but didn’t improve and a funky smell in the bathroom after showering. Service was generally great and when it was great it had a warmth you don’t find with the luxury chains. Jason N at Breakfast in the Long Bar, was a real star! Was only contacted by the ‘Butler’ after 24-hours at the Hotel and wasn’t hugely impressed. To say Butler service, when it’s a WhatsApp service that most 5-star hotels provide is a little misleading. Only ate in the Long Bar for breakfast, which was very good. But overall, we enjoyed the boutique feel of the Hotel and loved the rose gold lift!

Customer review rating 2.5/5

Georg R. Business - Confirmed reviews ALL

very noisy room, loud aircondition, car park view, butler service not comparable to Raffles London or Singapur

Other web-users rate our hotel

  • 174 reviews 9.4/10 Location
  • 443 reviews 7.6/10 Room
  • 633 reviews 7.8/10 Service
  • 213 reviews 8.7/10 Vibe
  • 206 reviews 7.8/10 Amenities
  • 167 reviews 6.3/10 Food
  • 79 reviews 8.8/10 Wellness Area
  • 77 reviews 7.8/10 Bar

Powered by Trustyou

Our other establishments nearby

Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 (4131 reviews)

At 181 m

See the hotel
All our hotels in Boston

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.