Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.6/5 252 reviews

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Description

Hotel extras

  • Extraordinary cuisine in exceptional spaces led by Michelin-starred chef, George Mendes.

  • Wellness Floor with Guerlain Spa, 2,000 SF fitness center, 20m pool & oversized hot tub.

  • All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms

  • Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common.

Our accommodation(s)

Hotel location

Raffles Boston

40 Trinity Place
02116 Boston
United States

GPS:42.34818, -71.07472

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  252 reviews

Great design, location and facilities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great addition to Boston. Service could be a bit more confident and agile, but it is understandable since it’s a new property.

Dear Mr. C., Thank you for the praising review from your recent visit to our hotel. As we strive to perfect all of services and facilities for our guests, your comments are invaluable to us. I will be sure to share the details with our team for implementations. We look forward to welcoming you back sooner rather than later! Best regards, Aileen Hoang Director of Quality

Customer review rating 1.5/5

Romika J. Families - Confirmed reviews ALL

Disappointing and terrible only the boys at front desk were nice p

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

beautiful hotel. air conditioning didn't work and service was poor. tried to check out at 530 am and had to wait 20 minutes until someone arrived.

Good Stay

Customer review rating 4.5/5

Spencer Couples - Confirmed reviews ALL

Very good location, service is excellent. Valet service is fast and efficient.

Dear Mr. W., Thank you for your time in sharing about your recent stay at our hotel. Here at Raffles Boston, we pride ourselves in delivering the best of services and facilities to all of our guests. Your suggestions are important to us as we strive to continue going above and beyond. I will be sure to share your feedback across our team. We look forward to your return in the future for even more memorable experiences. Best regards, Aileen Hoang Director of Quality

Friendly place

Customer review rating 5.0/5

Steve Couples - Confirmed reviews ALL

Friendly competent staff Helpful people ready to solve any problem Beautiful rooms

Dear Mr. P., Thank you for your time in sharing feedback from your recent stay at our hotel. We are glad you overall enjoyed a pleasant experience. Here are Raffles Boston, we strive to deliver nothing short of excellent services and facilities to all of our guests. Your detailed comments are invaluable to us for immediate implementations, particularly with cleanliness, information distribution, and dining venues. I will be sure to discuss the details across our team. We look forward to your return for an improved visit. Best regards, Aileen Hoang Director of Quality

Other web-users rate our hotel

  • 39 reviews 8.9/10 Location
  • 93 reviews 7.4/10 Room
  • 157 reviews 8/10 Service
  • 65 reviews 9.5/10 Vibe
  • 59 reviews 8.5/10 Amenities
  • 50 reviews 7.1/10 Food
  • 31 reviews 5.2/10 Comfort
  • 23 reviews 7.6/10 Bar

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Fairmont Copley Plaza Boston 4 stars

Customer review rating (ALL Rating) 4.3/5 (3536 reviews)

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