Mantra Towers Of Chevron 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 973 beoordelingen

Mantra Towers Of Chevron - Image 1
Mantra Towers Of Chevron - Image 2
Mantra Towers Of Chevron - Image 3
Mantra Towers Of Chevron - Image 4
23 Ferny Avenue, 4217 Surfers Paradise, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Zelfstandige appartementen met 1, 2 of 3 slaapkamers en Sub Penthouses

  • Beaches in the Sky

  • Dicht bij de light rail

  • Op loopafstand van het strand

Onze accommodaties

Hotel locatie

Mantra Towers Of Chevron

23 Ferny Avenue
4217 Surfers Paradise
Australië

Gps:-27.999546, 153.427723

Telefoon
Fax +61 7 5584 8600

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

2 zwembaden

Beaches in the Sky! Relax in het gebied voor ontspanning in de buitenlucht, met subtropische tuinen en een lagunezwembad van 600 m² omringd door zandstranden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  973 beoordelingen

TripAdvisor score  3.7/5  6.550 beoordelingen

Great stay ☀️

Tripadvisor-waardering 4.0/5

Bbeecc131 Gecertificeerde beoordeling door TripAdvisor

We had a 3 bedroom apartment. So spacious and great views. Really surprises with how nice it was. Only issue is parking you are not guaranteed a space and it can be hard to get a place. Be mindful of this.

Dear Guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose - General Manager

Mixed feelings

Tripadvisor-waardering 3.0/5

Ashlee D Gecertificeerde beoordeling door TripAdvisor

Upon checking in late, I was assigned a room that was both filthy and infested with cockroaches. Although the receptionist on duty was fantastic, moved us to another room and was very apologetic, the experience the following morning was quite the opposite. When I attempted to return the keys for the first room and mentioned that I had not received the pool towel tokens listed in my paperwork, the receptionist was extremely disrespectful. She called me a liar and refused to provide towels until another guest waiting in line intervened to address her behaviour. Even then, in a huff she only provided 2 towels for our party of 4. I appreciate the effort made to move us to a better room, but the lack of basic cleanliness initially and the treatment I received the next morning were very disappointing. I was charged a $300 bond, which I was expecting and happy to pay, however its been 21 days since I checked out and the bond still has not been released.

A great family stay

Tripadvisor-waardering 4.0/5

Natasha P Gecertificeerde beoordeling door TripAdvisor

We stayed on the 27th level in tower 3. 2 bedroom 2 bathroom oceanview Prior to our stay I read the reviews so I was expecting the worst! I did email the property and request a high floor and renovated room! The room was clean and the kitchen had everything you needed. My only complaint was the bed was hard as a rock, although my husband loved it, the single beds are small in the 2nd bedroom but the kids didn't complain. A few carpet marks but nothing to worry about! No issues with slippery steps but I did hold onto the rail! Overall an amazing stay! Have stayed at many mantra properties and happy with this stay also 😊

Reasonable

Tripadvisor-waardering 4.0/5

Jeanette C Gecertificeerde beoordeling door TripAdvisor

Location was great above the shopping center with Cole's supermarket downstairs also a medical centre which came in handy..The indoor pool steps are very slippery as I found out and ended up with a few injuries..The dishwasher in our room was not cleaned out properly before we got there so it had a bit of a bad smell.. Reasonable place to stay..

Every visit to this hotel is horrible. Every single visit.

Tripadvisor-waardering 1.0/5

SeanArapeta Gecertificeerde beoordeling door TripAdvisor

I am forced to stay here for work every October since 2021 and as consistently bad as they are, they find new ways to ruin every trip to Surfers Paradise. I travel every third week so I have stayed in a LOT of hotels all over Australia, New Zealand and the UK. They take $300 deposit - last time a deposit was required anywhere else was over five years ago. One year they accused me of not returning the keys and were refusing to return my deposit. Another year, I was accused of the marks on the walls that existed prior to my arrival. Expect a 15-20min wait for an elevator to work - same every year. Say good bye to any luggage left at Concierge. No tags or tickets. “Can I get a delivery sent here?” “No we don’t allow that.” “I’d like to check in please. Here’s my reservation number from the travel agent.” “Sorry but your name is not in our system so we cannot check you in.” “Can I get some pool towels please?” “Yes but there’s a limit.”

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 865 beoordelingen 9.2/10 Locatie
  • 1.175 beoordelingen 5.1/10 Kamer
  • 505 beoordelingen 6.6/10 Service
  • 46 beoordelingen 1.9/10 Wifi
  • 504 beoordelingen 2.5/10 Netheid
  • 472 beoordelingen 4.9/10 Voorzieningen
  • 448 beoordelingen 4.1/10 Comfort
  • 261 beoordelingen 2.9/10 Sfeer

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Surfers Paradise

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.