Mantra Towers Of Chevron 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 1.252 beoordelingen

Mantra Towers Of Chevron - Image 1
Mantra Towers Of Chevron - Image 2
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Mantra Towers Of Chevron - Image 4
23 Ferny Avenue, 4217 Surfers Paradise, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Zelfstandige appartementen met 1, 2 of 3 slaapkamers en Sub Penthouses

  • Beaches in the Sky

  • Dicht bij de light rail

  • Op loopafstand van het strand

Onze accommodaties

Hotel locatie

Mantra Towers Of Chevron

23 Ferny Avenue
4217 Surfers Paradise
Australië

Gps:-27.999546, 153.427723

Telefoon
Fax +61 7 5584 8600

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

2 zwembaden

Beaches in the Sky! Relax in het gebied voor ontspanning in de buitenlucht, met subtropische tuinen en een lagunezwembad van 600 m² omringd door zandstranden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  1.252 beoordelingen

TripAdvisor score  3.5/5  6.522 beoordelingen

No room service, Threatened by security

Tripadvisor-waardering 1.0/5

Nathan H Gecertificeerde beoordeling door TripAdvisor

It was an absolute pain to stay here. We went during schoolies which meant we had to check in every time we entered the hotel. Security threatened to evict us at 1am after accusing us of throwing a can off the roof and after talking to the building management refused to remove the warning for something my room didn’t do. There was no room service throughout our stay which meant we had to empty our own bins and stock up on toilet paper. Unbelievable!

Mantra towers of chevron

Tripadvisor-waardering 3.0/5

Jemma311986 Gecertificeerde beoordeling door TripAdvisor

Stayed a mantra of chevron. While the 2 bedroom appartment was ok the bond you have to pay is crazy . They hold the bond payment for up to 30 days even after you left . Friends had to ring to remind them of the bond being held for whatever reason . Pretty crazy to hold bond payments for this long. Rooms can’t be guaranteed close together so could be in different towers and can’t access each others levels so makes hanging out hard.

Dear Jemma, Thank you for sharing your feedback! We apologize for the inconvenience you experienced regarding the bond payment and the challenges with room proximity. We understand that these issues can be frustrating and will take your comments into consideration for improving our processes. While we try our best to accommodate requests for rooms close to one another, please note that room allocation is subject to availability and the unique check-in/check-out dates of each guest. We're sorry for any inconvenience this caused during your stay. We hope to welcome you back again and provide a more seamless experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great Location and Accomodation

Tripadvisor-waardering 4.0/5

Kristie F Gecertificeerde beoordeling door TripAdvisor

our accommodation was located right near cavil avenue, it was easy to find, had great parking and the bed were comfortable and the showers were good too both important things to me. I would highly recommend this place especially for families

Dear Valued Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great location, comfortable beds, and showers during your stay. It's also fantastic to know that our parking facilities were convenient for you. We truly appreciate your recommendation, especially for families, and look forward to welcoming you back in the future! Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

Great price, great location

Tripadvisor-waardering 4.0/5

mydestinati0ns Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Great price for a 2 bedroom 2 bathroom with an ocean view. Our room was perfect for 3 adults and 1 child. It was very clean. Fantastic location, walk to beach and restaurants and shops. The pool was too cold for adults on a 27* day, so everyone was crammed into the spa

Dear Valued Guest, Thank you for your review! We're pleased you enjoyed the great value, location, and comfort of your ocean-view room. It’s wonderful to hear that you found our location convenient for exploring the nearby beach, restaurants, and shops. We apologise for the pool temperature, and appreciate your patience; we’re always evaluating guest feedback to enhance the experience for everyone. We look forward to welcoming you and your family again for another enjoyable stay. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

2 bedroom 2 bathroom ocean view apartment

Tripadvisor-waardering 1.0/5

Samantha M Gecertificeerde beoordeling door TripAdvisor

Unprofessional rude assistant manager. Main bedroom light didn’t work. Fridge shelf was broken. Locks on the doors? Don’t exist. Couch like sitting on the floor. Spray paint on the fridge door to hide damage. Taylah has exceptional service. Definitely if you are desperate and need to book, deal with her.

Dear Samantha, Thank you for taking the time to tell us about your experience at the Mantra Towers of Chevron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have received your feedback during your stay as well. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Ambrose General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 875 beoordelingen 9/10 Locatie
  • 1.228 beoordelingen 5.3/10 Kamer
  • 530 beoordelingen 7.1/10 Service
  • 51 beoordelingen 3.4/10 Wifi
  • 512 beoordelingen 2.7/10 Netheid
  • 462 beoordelingen 4.2/10 Comfort
  • 88 beoordelingen 4.1/10 Wellnessruimte
  • 84 beoordelingen 4/10 Eten

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Surfers Paradise

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.