Mantra Towers Of Chevron 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 1.410 beoordelingen

Mantra Towers Of Chevron - Image 1
Mantra Towers Of Chevron - Image 2
Mantra Towers Of Chevron - Image 3
Mantra Towers Of Chevron - Image 4
23 Ferny Avenue, 4217 Surfers Paradise, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Zelfstandige appartementen met 1, 2 of 3 slaapkamers en Sub Penthouses

  • Beaches in the Sky

  • Dicht bij de light rail

  • Op loopafstand van het strand

Onze accommodaties

Hotel locatie

Mantra Towers Of Chevron

23 Ferny Avenue
4217 Surfers Paradise
Australië

Gps:-27.999546, 153.427723

Telefoon
Fax +61 7 5584 8600

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

2 zwembaden

Beaches in the Sky! Relax in het gebied voor ontspanning in de buitenlucht, met subtropische tuinen en een lagunezwembad van 600 m² omringd door zandstranden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  1.410 beoordelingen

TripAdvisor score  3.5/5  6.505 beoordelingen

Simply amazing

Tripadvisor-waardering 4.0/5

Maguiretravel5050 Gecertificeerde beoordeling door TripAdvisor

The Towers were very neat and nice. Small issue with blown light in master bedroom but would have been replaced if requested. We were on level 36 with ocean views which were gorgeous. Amazing night views over the entertainment area and the ocean. Very central and so easy to get everywhere. Absolutely go for it.

Overdue for a refurbishment, cheaply furnished and not particularly comfortable.

Tripadvisor-waardering 3.0/5

scottmV5579KU Gecertificeerde beoordeling door TripAdvisor

Very dated and tired apartment, long overdue for a refurbishment. Cheaply furnished with extremely firm bedding and not particularly comfortable sofas. Kitchen equipment mismatching and damaged. Bathroom tiles cracked and mouldy and clearly had been for some time. Hotel staff were great and common areas were well maintained and clean. Shame about the apartment.

Dear Scott, Thank you for your detailed feedback. We apologize for the issues you encountered with the furnishings and maintenance in your apartment. We understand your concerns about the living room furniture, lamp, cutlery, cooktop, bath tiles, and bed. Your comments about the tired appearance of the apartment are noted, and we will address these areas for improvement. We’re pleased to hear that you found our resort facilities to a high standard, with friendly staff and well-maintained common areas. We appreciate your feedback and will use it to enhance our guest experience. We hope to have the opportunity to provide a more refreshed and comfortable stay for you in the future. Warm regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

The worst hotel I’ve ever stayed in

Tripadvisor-waardering 1.0/5

79craigv Gecertificeerde beoordeling door TripAdvisor

Treated like a prisoner and have your bond robbed at end of stay. Lined and furnishings about 20!years old, smelled musky and dank. Don’t expect any service here especially when your Appliances dont work. Don’t worry about cleaning up behind yourself and making evening nice as they’ll take your bond without telling you anyways

Great location!

Tripadvisor-waardering 4.0/5

Maps02447104608 Gecertificeerde beoordeling door TripAdvisor

The location of the hotel is great and within walking distance of everything in Surfer's Paradise. The resort facilities are great and modern. Loved the indoor pool, spa and sauna and the beach area too. The free parking for guests is really wonderful, it is secure and safe! The only downside is that the rooms are a bit dated, I think they could do with some renovations. Also, the beds need to have electric blankets or something to cater for those cold winter nights. We only had one spare blanket in our apartment and my kids were freezing on some nights. Cleaners need to come in more often eg after about 4 days. We stayed for 7 days and had no cleaners come during the stay Otherwise, great stay will definitely recommend.

Dear guest, We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And sorry to hear about your experience with the apartment and the beds. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Ambrose General Manager

good location but old outdated rooms

Tripadvisor-waardering 2.0/5

KPEOzzie Gecertificeerde beoordeling door TripAdvisor

Dont be fooled by the hotel photos! the rooms are so outdated and run down. I was very disappointed. While the location and view is great, the rooms are so outdated and run down. Everything is so old and worn, such as the old and damaged paint on walls, old fridge and kitchen, run down old bathrooms and noisy running toilet.

Dear Valued Guest, Thank you for taking the time to share your feedback. While I’m pleased to hear that you appreciated our great location and view, I am sorry to learn that the condition of your room did not meet your expectations. We take your comments about the outdated and worn condition of the rooms very seriously. Please be assured that we are working on plans for refurbishments to improve the overall guest experience. Your specific concerns about the paint, fridge, kitchen, bathrooms, and toilet will be addressed with our maintenance team for immediate attention. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards, Sylvia Ambrose General Manager Mantra Towers of Chevron

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 932 beoordelingen 8.9/10 Locatie
  • 1.307 beoordelingen 5.4/10 Kamer
  • 556 beoordelingen 7.1/10 Service
  • 50 beoordelingen 3.8/10 Wifi
  • 558 beoordelingen 2.6/10 Netheid
  • 494 beoordelingen 4.2/10 Comfort
  • 78 beoordelingen 4.6/10 Wellnessruimte
  • 12 beoordelingen 3.6/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Surfers Paradise

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.