Novotel Surfers Paradise 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 4.602 beoordelingen

Novotel Surfers Paradise - Image 1
Novotel Surfers Paradise - Image 2
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Omschrijving

Extras van het hotel

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Onze accommodaties

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Hotel locatie

Novotel Surfers Paradise

Cnr Of Surfers Paradise Blvd, And Hanlan Street
4217 SURFERS PARADISE
Australië

Gps:-28.0029127, 153.4286896999

Toegang en transport

Hoteldiensten

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Op het terrein
  • Zwembad
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

BLVD Café & Bar

Niet-contractuele foto

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

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Meer informatie

ALL beoordeling  4.1/5  4.602 beoordelingen

TripAdvisor score  3.5/5  1.377 beoordelingen

Basic and Convenient

Tripadvisor-waardering 3.0/5

christinedS4625VU Stellen - Gecertificeerde beoordeling door TripAdvisor

Pros: Hotel staff were friendly. Basic breakfast buffet, aside from various eggs and bacon, they had a couple more hot options on rotation like noodles or hash brown potatoes. Also had cereal, fruit, yoghurt, and about 6 gluten-free options. Accom was good. The beds were clean and soft. Rooms had wooden floors, TV, bath was mostly clean and functional. Cons: Mattresses needed upgrading due to sagging, shower/bath combo which we hate, also taps had mould/rust at the base where it attaches to the tiles. Balcony door was hard to open/close. Balcony tiles and surrounds were old and dirty. But the balcony plastic furniture appeared to be new and were clean and comfy. Pool was very basic but was disappointingly 10yrs past its prime - very old tiles, many of which were either missing or broken, felt dirty, and was most definitely not heated properly, it was pretty cold - that was the consensus of several different people staying on the 3 occasions I was down there. (Spa was warm). The pool speaker produced static and noise with a very occasional second of possible music - all was heard about 4 times during my 2hrs at the pool. Buffet was very basic and the unfortunate set-up guarentees congestion and was very hard to move around in. The cafe/bar downstairs was basic, but what we didn't like was that they stopped serving hot drinks and food from 8pm, despite the bar being open and pretty quiet. Pro and Con: location was in the heart of Caville, about 3 hotels back from the beach, but if you pay for ocean view you feel a bit closer. The hotel sits above a shopping complex that includes Woolworths, which was handy for all sorts of things. It's also amongst other shops and eateries on Caville Ave, with a short 5min walk to the beach. The downside of you're not clubbing, is that you'll hear the door door beats, music and 'carrying on' of people along Caville Ave on Fri, Sat, Sun nights till about 4am, though I got used to it on night 2, as I was very tired anyway. Uber drivers - we found them a bit rude in Surfers, compared to other States.

Dear christinedS4625VU, Thank you for taking the time to post a detailed Trip Advisor review following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive feedback from our guests. I am sorry that your room did not live up to your expectations which included a shower over bath, I would like to share with you that all of the refurbished Deluxe Rooms the baths have been completely removed to leave a large walk-in shower. I have shared your comments regarding breakfast and Boulevard Cafe & Bar with the Food & Beverage Operations Manager as we are constantly striving to improve our products and services throughout the Hotel. On a positive note I was pleased to read that you enjoyed the great location of the Hotel here in the heart of Surfers Paradise. I appreciate you sharing your experiences with us christinedS4625VU and my Team and I do hope to welcome you back to the Hotel in the future for a more enjoyable stay and more polite Gold Coast Uber drivers! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Brilliant location.

Tripadvisor-waardering 4.0/5

619debk Stellen - Gecertificeerde beoordeling door TripAdvisor

Lovely 3 night stay in a Deluxe Room overlooking Cavill Ave, the city and with ocean and Hinterland views. The room and bathroom are newly renovated and of a good size with large TV, fridge, hairdryer, iron and ironing board. There’s fabulous large toiletries provided, plus great hot shower. Breakfast has everything available in a buffet style. I personally prefer a cooked to order but we were still very satisfied. Reception staff were great especially Marvin who brought up our luggage. We were very pleased to have a birthday cake, bottle of Brut and balloons for my husband’s 80th in our room on arrival. The hotel is having some maintenance work done which is great as the lobby could do with an upgrade. It looks tired and outdated. All in all the location is brilliant so close to everything, G Link tram, shopping, restaurants, beach, river cruise and entertainment venues.

Dear 619debk, Thank you for taking the time to write a Trip Advisor post and your 4 star rating following your recent stay here at Novotel Surfers Paradise, it is always great to receive positive feedback from our Birthday guests! I will share your comments with my Team including Marvin as I know that your experience will serve as encouragement to everyone as we strive to continuously improve the quality of our products and services. I am happy that you enjoyed so many aspects of the Hotel including it's great location in the heart of Surfers Paradise and would like to share with you that an A La Carte breakfast menu is available in BLVD Cafe & Bar on the Ground Floor of the Hotel. Thank you again for your post 619debk, and my Team and I do hope to welcome you both back to Novotel Surfers Paradise in the near future for another great stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

HUMMM… 4 star for me

Tripadvisor-waardering 4.0/5

Trave1Bandit Gecertificeerde beoordeling door TripAdvisor

I stayed here only for a couple of days on business. Mixed feelings, although I must say that I did enjoy my stay. Hence the 4 star rating… but still need that extra “umph” to get my 5 star rating. So here it is: POSITIVE POINTS: + Stayed on the 35th Floor. WOW, what a view. Being this high up, almost no noise from the busy area. + I must commend the cleaning staff… the room was impeccable… and the common areas are also spotless, despite the works going on outside. + I will also say that the staff… be it in the reception… in the bar… or anywhere else – they are simply an asset to the hotel. EXCELLENT, my friends. + Of course, as most people will mention, it is right in the center of where you should be. A short walk to the beach… restaurants… bars… an anything you actually need. + Sleep quality is amazing. Bed comfy – pillow to my liking and simply relaxing. + Gym, for this type of hotel is great. Good equipment… all working perfectly. + Modern feeling in all areas SO-SO: +/- OK… so works are going on in the area, including lifts. Makes things awkward, especially in peak hours. The lifts take forever to arrive. I know that it is to improve things… but unfortunately, I was there during improvement works. +/- Swimming pool area… just so-so +/- Honestly speaking for the price of breakfast, I would recommend improving. No cheese, for example. +/- I must recommend that management looks into improving the Bathrooms. Don't get me wrong, they are not bad... but could use an update. NEGATIVE POINT: - Noting really to mention in this section, which is a pleasure to report. SUMMING UP: YES… I will return to this place. I know that the works going on is for improvement, and maybe next year, when I am back… everything will be perfect. Thanks.

Dear Travel1Bandit, Thank you for taking the time to write a detailed Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests! I will share your comments with my team, as I know that your feedback will serve as an encouragement to everyone as we strive to continuously improve our service to our guests. I am pleased to read that you enjoyed your overall stay with us here in the heart of Surfers Paradise and take your So-So comments positively and constructively as we work to improve the Hotels products, infrastructure and facilities. Thank you for your comments regarding your room and it's great view and contained the Novotel Live N Dream bed for a very comfortable night's sleep which was supported by a wonderful pillow. Thank you again for your comments Travel1Bandit and my Team and I do hope to welcome you back to Novotel Surfers Paradise next year when we will be able to share the latest improvements with you to create another memorable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Perfekte Lage, aber refurbishment nötig

Tripadvisor-waardering 3.0/5

LYSANDERMuenchen Gecertificeerde beoordeling door TripAdvisor

Waren für 1 Nacht im Novotel. Lage: absolut Top, 1-2 minuten zu Fuss an den Strand, Parkhaus im Einkaufscenter (gleiches Gebäude 18 AUD 24h). Zahllose Restos in unmittelbarer Nähe. Zimmer: waren in 3511, 35.Stock. Balkon, atemberaubender Ausblick auf den Strand, das Peppers Soul Hotel und Q1 Tower. Room: Balkon, Safe, fridge, alles da. Sehr zweckmässig, wenig Wohlfühlfaktor, das kennt man von Novotels. Zimmer insgesamt recht abgewohnt, refurbishment nötig, Bad war allerdings neu. Sauberkeit etwas vernachlässigt, ein getrocknetes Softeis lag in der Ecke des Balkons. Service/Personal: top !!! Fazit: für 1 Nacht aufgrund der Lage perfekt, aber eben nur 3 Punkte.

Dear LYSANDERMuenchen, Thank you for taking the time to post a Trip Advisor review following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive feedback from our International guests. Thank you for your comments regarding the way in which the Team took care of you and I will share your scores with them as I know that they will be appreciative. I note your comments regarding your room and the cleanliness of your balcony and I would like to share with you that my Team and I are always working closely with the Hotel Owners to improve our products and services throughout the Hotel. Thank you for sharing your experience LYSANDERMuenchen and my Team and I do hope to welcome you back to the Hotel in the future, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Hotel bem localizado com boas instalações.

Tripadvisor-waardering 4.0/5

Luciano R Gecertificeerde beoordeling door TripAdvisor

O hotel tem uma ótica localização, perto da estação do Tram - Estação Cavil. Na parte de baixo do hotel há uma galeria comercial, que tem até um supermercado. O elevador é super rápido, o que ajuda se estiver atrasado. As camas são adequadas e o apartamento dos fundos, com vista para Hinterland, como ficamos no 26º andar, tinha uma vista linda. O único ponto negativo foi o chuveiro, instalado um pouco baixo e com pouca pressão de água. O café da manhã (estilo inglês) atende bem aos padrões do hotel.

Dear lucianor927, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests! I will share your comments with my team, including the BLVD Team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services. I am pleased to read that you found the lifts fast and efficient during your stay, had enjoyable breakfasts and loved the beautiful Hinterland views from your room, all in the heart of Surfers Paradise. I appreciate you mentioning the great location of the Hotel in the hear of Surfers Paradise with all of the services and attractions only steps away from the entrance. I am disappointed that you found the shower pressure low and I have shared your feedback with the Chief Engineer to check. Thank you for your comments lucianor927 and my Team and I hope to welcome you back to Novotel Surfers Paradise in the future for another memorable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

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