Mantra Crown Towers 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.9/5 850 beoordelingen

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Omschrijving

Extras van het hotel

  • Tropisch lagunezwembad en verwarmd kinderzwembad

  • Slechts 100 m naar Surfers Paradise Beach

  • Beveiligde overdekte parkeerplaats

  • Zelfstandige appartementen met een privébalkon

  • Fitnesscentrum ter plaatse zodat u geen training hoeft te missen

Onze accommodaties

Hotel locatie

Mantra Crown Towers

5 19 Palm Avenue
4217 Surfers Paradise
Australië

Gps:-27.995663, 153.428385

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie

3 zwembaden

Er zijn talloze manieren om een duik te nemen, met twee buitenzwembaden en een verwarmd binnenzwembad. De kinderen zullen dol zijn op het piratenschip met een eigen waterglijbaan, zandstrand en waterfonteinen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.9/5  850 beoordelingen

TripAdvisor score  3.8/5  3.293 beoordelingen

Poor

Tripadvisor-waardering 2.0/5

Jenae A Gecertificeerde beoordeling door TripAdvisor

Location was fantastic. Atmosphere, dull. Room was hardly a sea view like it stated and for the price that was paid. Cleanliness was poor. We stayed for 11 days and the room got cleaned once, one day on the 5th day. The main AC didn't work and it was very humid! The manager offered a humidifier, which didn't work. Offered to shift rooms but it was under renovations or something. The washing machine turned our whites, brown!! The walk-in robe smelt like an off shoe, turns out the carpet is soaked underneath which must be coming from the shower. The reception staff turned out keys off a day early, so had to fix that. Upon checking out, hardly got a "thank you" from the gentleman at reception. The Chinese restaurant downstairs leaves tables dirty for hours after guest leave the restaurant, so when you walk out of the lift you just see dirty dishes left on tables. The New Year's Eve fireworks were advertised for 8:30pm, when it was actually 8pm!!

Mixed review

Tripadvisor-waardering 3.0/5

T S Gecertificeerde beoordeling door TripAdvisor

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

Misleading advertising compared to reality

Tripadvisor-waardering 2.0/5

Violeta C Gecertificeerde beoordeling door TripAdvisor

Photos are misleading – they don’t reflect reality. This was our first family holiday in Surfers Paradise, and unfortunately, the accommodation was extremely disappointing. The towers had a water leak, and every room smelled strongly of mould. The odour was so overwhelming that we had to relocate to different rooms. Bathrooms were outdated and not in proper working condition. Rubbish was left in the hallways. The oven was falling apart. The kitchen rangehood was so greasy that the fans couldn’t handle steam from cooking. The outdoor pool, meant for children, was under construction and unsafe to use. Staff struggled to manage complaints, often deflecting issues to the body corporate instead of resolving them. There was no bar downstairs to enjoy an evening drink. Overall atmosphere was very low and uninviting. Positive note: The location was excellent, and the new tram rail was a great convenience.

Où on se sent bien

Tripadvisor-waardering 4.0/5

michelrR8113PQ Gecertificeerde beoordeling door TripAdvisor

Bon emplacement, superbe vue, appartement cosy, personnel d accueil très dévoué et compétent... Sécurité, propreté.... Excellent. Merci

Super Hotel mit perfekter Lage!

Tripadvisor-waardering 5.0/5

Alicia Z Gecertificeerde beoordeling door TripAdvisor

Das Hotel hatte eine super Lage. Man konnte alles zu Fuß erreichen. Die Ausstattung des Apartments hatte alles was man braucht und wir hatten einen tollen Ausblick aufs Meer! Der Check in verlief reibungslos. Der Hoteleigene Pool war auch super zum entspannen!

Dear Alicia, Thank you for the lovely feedback. We trust you had a lovely stay at the hotel. Kind regards

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 624 beoordelingen 9.5/10 Locatie
  • 1.060 beoordelingen 5.3/10 Kamer
  • 538 beoordelingen 6.6/10 Service
  • 75 beoordelingen 2.9/10 Wifi
  • 527 beoordelingen 2.4/10 Netheid
  • 520 beoordelingen 8.9/10 Zwembad
  • 511 beoordelingen 5/10 Voorzieningen
  • 355 beoordelingen 3.2/10 Sfeer

Mogelijk gemaakt door Trustyou

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