Peppers Moonah Links

The room was clean, including under the beds and on the cupboards, and was pleasantly lit and kept to a perfect temperature for my arrival with my daughter. Ordering room service was fine. Beds were comfortable, and the view was perfect for a relaxing cup of tea on the balcony. Breakfast was delicious, plenty of options available, poached eggs were perfect. We overheard another couple making sarcastic comments based on a slight delay on getting gluten free toast, which made me realise how many negative reviews would be based on impatient elitist self entitlements, since anyone we encountered was genuine and friendly, and would admit to any little mistake and make amends straight away. Which is all anyone can ask for really. The decor is modern yet not stark or uncomfortable with minimalism, I noted that many areas are thought out with easy to maintain and clean surfaces. Requests were met, and emails responded too. (My single feedback would be to check the settings on the coffee machine, to allow a guest to make their coffee it more or less strong. It only seems to give us the option after it started making a coffee). Overall a pleasant stay, and hope to come stay again soon! Thank you :-)

We often head down to Mornington Peninsula whenever we need a short break and this time we have chosen Moonah Link for our stay. The ground is immaculate, the reception staff were friendly, helpful and welcoming, and food at the restaurant was tasty. We booked a one-bedroom suite, which is supposed to give us view of the fairway or putting green/swimming pool, but the room we received was on the ground floor, tucked in the corner, giving us minimal view of the putting green. This is fine, as the room is nice on first inspection and we weren’t planning on spending too much time in the room anyway. On closer look, house keeping really needs to put more attention with the cleanliness of these rooms: mugs were filthy, spiderwebs in corners of the room, black mould on blinds, dustpan placed on top of the dish rack, and, to top it, a “curly” on the toilet before we used it. Lastly, if you are looking for a hotel where you could get a nice sleep maybe go elsewhere or try asking for a room on the upper level. There was a group staying in the room above us and I could hear them partying and playing till 2am in the morning.

The previous negative reviews are not a true indication of the Moonah Links accommodation: indeed, I think they are most unfair! We thoroughly enjoyed our two night stay in a generously sized ‘lodge’ king bed room overlooking the golf course. There is a free standing bath and a separate shower ‘room’ which had the most wonderful shower fall. Even the towels were fluffy bath sheets - not the tiny versions provided at other hotels. The rooms are well equipped - there’s a small fridge but no bar: suggest you take a bottle or two to enjoy in your room. If the sun is shining, there’s a lovely spot on the very private balcony. If you’re not a golfer, there are plenty of walks (take care on the golf course!) nearby. Sorrento is a short drive away for brunch or shopping. And Gunamatta beach is also nearby - ideal for a stroll along the sand to observe the extraordinarily choppy waves that experienced surfers dare to ride. Patrolled in summer, this beach is considered dangerous for swimmers, so beware. The meals were good: but we chose not to have the $35 per head buffet breakfast and drove to Sorrento for brunch. There is the finer dining Pebbles restaurant and the bar bistro for casual meals. The food was most enjoyable: the only mar on the experience was the fact that wait staff in the bistro did not provide cutlery with the meals - patrons are expected to collect their own (although they didn’t tell us to do so initially!) It was annoying to have to leave the table after our food arrived to find the serviettes, cutlery and pepper/salt shakers. And I did find it extraordinary that staff didn’t think to provide a soup spoon with the bowl of soup! Very odd. But overall it was a very enjoyable week-end that we may well do again.

From the moment we walked into reception it was evident that this property values its caucasian members/golf club owners more than the average joe. We stayed in the “open” room and even though they advertise this room to have amazing views over the golf course, we were on the ground floor with lots of trees blocking any sort of view and right next to the rubbish bins. I’m assuming we got a lower class room because this was booked through booking.com. Our room was also dirty, unclean windows and cobwebs in certain places. The worst part was not being able to sleep at night because the rooms above and next to us were creating havoc from 1:30am - 3am! It was beyond ridiculous, I’ve never experienced or heard such disgusting behaviour. Yelling, screaming, arguing and abusive words coming from men who were obviously drunk. Being two females we were too scared to call reception and put in a noise complaint, in case the men found out. Honestly worst night we have ever experienced in a hotel. I have stayed in multiple 4-5 star properties in Australia and overseas, however I have never experienced something like this. Even at breakfast the next morning, it was rowdy and people just didn’t have respect for anyone. Extremely pretentious patrons with a god complex just because they are members of a golf club. First and last time I will be visiting this hotel.

Très belle étape dans ce bel établissement, fréquenté par des golfeurs et des cadres en séminaires essentiellement. Tout le confort dans la chambre, on se gare devant facilement, le petit déjeuner en buffet est très bien. Et vue sur le golf...