Peppers Moonah Links

From the moment we walked into reception it was evident that this property values its caucasian members/golf club owners more than the average joe. We stayed in the “open” room and even though they advertise this room to have amazing views over the golf course, we were on the ground floor with lots of trees blocking any sort of view and right next to the rubbish bins. I’m assuming we got a lower class room because this was booked through booking.com. Our room was also dirty, unclean windows and cobwebs in certain places. The worst part was not being able to sleep at night because the rooms above and next to us were creating havoc from 1:30am - 3am! It was beyond ridiculous, I’ve never experienced or heard such disgusting behaviour. Yelling, screaming, arguing and abusive words coming from men who were obviously drunk. Being two females we were too scared to call reception and put in a noise complaint, in case the men found out. Honestly worst night we have ever experienced in a hotel. I have stayed in multiple 4-5 star properties in Australia and overseas, however I have never experienced something like this. Even at breakfast the next morning, it was rowdy and people just didn’t have respect for anyone. Extremely pretentious patrons with a god complex just because they are members of a golf club. First and last time I will be visiting this hotel.

Facilities were excellent , however on arrival felt like second class guests as we booked through Luxury Escapes. Some inclusions were not available which we were not made aware of (access to driving range, clubs and balls). Breakfast day one was extremely busy, noisy and buffets not replenished in a hurry. It is understood that experienced staff are hard to find but it’s not hard to be polite and source answers to guest’s questions. Overall disappointing (even for a gold member of this hotel chain).

We stayed here at short notice after our flights were cancelled to go to Queensland so it was a spur of the moment booking. Neither my partner or I are into golf so we didn't take advantage of perhaps the biggest attraction to the resort. The main building and restaurant were lovely and the room we stayed in was amazing with a great view across the fairways. Perhaps the only disappointment was that on check in we were given a room hidden away at the back of the resort which wasn't what we booked for. On coming back, it became apparent that the reception staff assumed we were checking in for a 'dirty weekend', hence the room change. For the first time ever, I had to sign an agreement that if we made too much room, I would agree to be moved to another wing. Other than that, we really enjoyed the stay.

Delicious food and great view. We dined at the Peppers Restaurant on Sat. Great service and delicious food. The view from the restaurant overlooks the a beautiful course and the sunset view is amazing. The drinks menu is extensive and food menu. Attentive staff

Très belle étape dans ce bel établissement, fréquenté par des golfeurs et des cadres en séminaires essentiellement. Tout le confort dans la chambre, on se gare devant facilement, le petit déjeuner en buffet est très bien. Et vue sur le golf...