Peppers Beacon Queenstown bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.018 ulasan

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Deskripsi

Keistimewaan hotel

  • We are positioned close to attractions such as TSS Earnslaw and the iconic Skyline Gondola

  • New Zealand is famous for its wine, and Peppers Beacon is close to many world class vineyards

  • Located in the heart of Queenstown, there is an array of shops & restaurants at your doorstep

  • Cook up a storm using our onsite BBQ facilities, available for use between 7am to 9pm

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

Akomodasi kami

Kamar

Hotel Room

  • Maksimum 2 orang
  • 26 / 279 sq ft
  • Selimut 1 x Tempat tidur king

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Lokasi hotel

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

GPS:-45.0349, 168.6531

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Properti 100% Bebas Rokok

The Galley

At Peppers Beacon your day begins with a hearty breakfast in The Galley, the resort's breakfast lounge located on the seventh floor, to ensure you are ready for the excitement which awaits you.

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Peringkat ALL  4.0/5  1.018 ulasan

Peringkat TripAdvisor  3.8/5  2.113 ulasan

Great location but very overdue for a reno.

Catatan Tripadvisor 1.0/5

557scott Ulasan TripAdvisor tersertifikasi

Really disappointing. Great location but too many maintenence issues to list. We informed reception of issues straight away, and then daily, but nothing was addressed by the fairly disinterested reception staff. The biggest problem was the persistant raw sewerage smell in both bathrooms made for some very brief showers and a very uncomfortable stay. Not what you expect from the brand or for the price, and this was the best room in the property. ALL Gold membership really means nothing at this property- after a terrible stay they were cheeky enough to charge for carparking at checkout.

Needs Updating

Catatan Tripadvisor 4.0/5

Colin W Ulasan TripAdvisor tersertifikasi

5 star, NO! As other reviews say the location and views are quite stunning but the hotel itself (especially the lower rooms up to level 4/5) still needs updating. Our room was right outside the lift doors and they started dinging away at approximately 6.30am with guest going to the buffet breakfast on level 9 (I think! )The room was okay but not anywhere near 5 star. The hotel does not have a bar or lunch/dinner restaurant and the breakfast isn't worth what we paid. Cold sausages, minimal bacon, dry scrambled eggs, nothing like other ACCOR hotels we stay at. The reception staff were awesome which made our stay nicer.

Dear Colin, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback about our staff and beautiful location. We apologize sincerely that the hotel was not up to your standard. As a 4 Star Peppers we always are striving to get closer to the 5 Star mark. We do apologize for the sounds from the lifts and how we fell short in the breakfast. We will be addressing this accordingly. Thank you again for sharing your experience, and we hope to see you again soon! Sincerely, Peppers Beacon Reception

Terrible, filthy and just not worth the price

Catatan Tripadvisor 1.0/5

JoyB418 Couples - Ulasan TripAdvisor tersertifikasi

So many issues - apart from place - especially public areas being filthy - We were put in what could only describe as a broom cupboard opposite the lift on 4th floor - Lift beeps like a Door bell every two minutes - there was a very tiny balcony for one person to stand only? Overshadowed by two huge suite balconies - the next door suite Air con unit took up half balcony We soon realised that it was an Interconnected room to the large suite with a big noisy family in residence. We plugged in our adapter and the socket blew up burning the wall and melting our charger and cutting all power to the room. Grubby old furniture and skirting boards in the room. Worst place we have stayed in the whole of New Zealand 3 week trip. Internet was next to useless - so slow - we needed to use internet to book next few days accommodation on our journey Then Breakfast! Interior room that looked like an old conference room with maybe 15 tables? Nothing was refilled, no teaspoons , muffins cut in half ? Had to ask for bacon etc, when anything ran out just not replaced - or done so very slowly - very small dining room , only 1/3 full? So no excuse for not keeping items replenished. Car park free in day? But $24 a night?! Hallways and public areas soooo filthy it was shocking - even the cockroach that sat dead in the hall for two days couldn’t face it. Only plus - good location. And gardens well maintained. Staff just didn’t seem to care

Nice hotel, but not worth being charged twice for

Catatan Tripadvisor 2.0/5

Freedom27341238899 Keluarga - Ulasan TripAdvisor tersertifikasi

BEWARE! This hotel charged our credit card twice for our stay. The refund took 5 days to process which left us with no money on our credit card. The hotel mananger, Quenton, said they overcharge customers like this approx 2-3 times a week and didnt see it as a problem. As compensation he offered us free breakfast and car parking which we had to decline as we were out every day before 6.30 on trips and did not have a car. He refused our counter offer of a free nights’ stay. We asked him to speak to head office and come back to us with an alternative offer the next day - we did not see or hear from Quenton again during our stay. The simplest solution would have been for Quenton to offer the cash equivalent of his original offer of free breakfast and car parking, but he couldn’t come to that conclusion on his own. Quenton, you said you would respond to any negative review we posted… at least this way we’ll hear from you … maybe?

Would never stay here again

Catatan Tripadvisor 1.0/5

ashokb124 Keluarga - Ulasan TripAdvisor tersertifikasi

Not expected this from Peppers beacon. Room didn't had any seating, very uncomfortable bed, mini fridge had naked wire hanging, Kettle had mold inside. Would never stay here again ever. This was the worst hotel for our trip in all of south island.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 707 ulasan 9/10 Lokasi
  • 1.106 ulasan 6.2/10 Kamar
  • 563 ulasan 7.9/10 Pelayanan
  • 13 ulasan 2.7/10 Internet
  • 314 ulasan 3.3/10 Kebersihan
  • 138 ulasan 4.8/10 Kesepadanan nilai
  • 103 ulasan 3.5/10 Sarapan
  • 11 ulasan 0.8/10 Kebugaran/olah raga

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