Mercure Queenstown Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.562 ulasan

Mercure Queenstown Resort - Image 1
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Deskripsi

Keistimewaan hotel

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.562 ulasan

Peringkat TripAdvisor  4.0/5  1.922 ulasan

A great hotel with a brilliant view

Catatan Tripadvisor 4.0/5

Southisletraveller Ulasan TripAdvisor tersertifikasi

Good stay

Catatan Tripadvisor 4.0/5

Velvon A Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Velvon, Thank you for sharing your experience at the Mercure Queenstown Resort! We’re so pleased to hear that you had a smooth check-in and enjoyed our comfortable rooms, amenities, and stunning lake views. It’s great to know that you made use of our facilities, including the sauna, gym, pool, and hot tubs. We appreciate you mentioning the parking update, and we hope this did not impact your stay too much. We’re delighted that you would stay with us again and look forward to welcoming you back! Kind regards, Mercure Queenstown Resort team

Very tired hotel; but solid air conditioning

Catatan Tripadvisor 3.0/5

speedylee Couples - Ulasan TripAdvisor tersertifikasi

Dear speedylee, Thank you for sharing your feedback regarding your stay at the Mercure Queenstown Resort. We’re pleased that you enjoyed the beautiful views, the comfortable bed, and the reliable air conditioning. We also appreciate your comments on the hotel's location. While we are a bit further from the town centre, we believe this does offer a more peaceful setting with wonderful views of The Remarkables. We’re sorry to hear that breakfast didn’t meet your expectations and that you had to ask for additional supplies. Our team works hard to maintain a smooth operation, and your experience will be addressed with the breakfast team to ensure this doesn’t happen again. We hope you will consider staying with us again in the future, and we’ll continue working to improve our guests’ experience. Kind regards, Mercure Queenstown Resort team

Priceless views, dated resort

Catatan Tripadvisor 3.0/5

Hamish F Ulasan TripAdvisor tersertifikasi

Dear Hamish, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the stunning views of Lake Wakatipu – they truly are a highlight of our location. However, we're sorry to hear that your room didn’t meet expectations. We’re grateful for your comments regarding the carpet and lamp shades, as well as your thoughts on the bathroom. These will be shared with our team for review as we continually aim to improve. We’re also sorry to hear that your experience with the Accor loyalty programme didn’t meet your expectations. We understand your frustration regarding upgrades and check-in/out flexibility and will pass on your feedback to the relevant team to ensure we are doing our best for our valued guests. Thank you again for your comments, and we hope you’ll consider giving us another chance in the future. Kind regards, Mercure Queenstown Resort reservations agent

Weird

Catatan Tripadvisor 4.0/5

phebianMelbourne Couples - Ulasan TripAdvisor tersertifikasi

Dear Phebian, Thank you for your feedback! We're glad to hear that you found the amenities comfortable, enjoyed the soft bed, and had the chance to take in the beautiful lake views. It’s also wonderful that you had the opportunity to try the Golden Honey Fizz – we're thrilled that you loved it! We appreciate your comments regarding the lift and the restaurant access. While our restaurant is primarily accessible by stairs, we can certainly arrange lift access to the basement for guests who need it, and we'll be sure to pass on your suggestion about the room light switches to our team. Thank you again for sharing your experience with us, and we hope to welcome you back in the future! Kind regards, Mercure Queenstown Resort Duty Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 685 ulasan 7.5/10 Lokasi
  • 1.496 ulasan 7.9/10 Kamar
  • 1.061 ulasan 8.4/10 Pelayanan
  • 19 ulasan 5.9/10 Internet
  • 400 ulasan 7/10 Makanan
  • 359 ulasan 6.3/10 Kebersihan
  • 328 ulasan 6.1/10 Sarapan
  • 259 ulasan 6.1/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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Gratis: Daftar sebagai anggota

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