Mercure Queenstown Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.473 ulasan

Jaminan Harga
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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and paid on-site car park

Akomodasi kami

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Lokasi hotel

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
Selandia Baru

GPS:-45.038529, 168.638685

Telepon
Fax +64 3 442 7354

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.473 ulasan

Peringkat TripAdvisor  4.0/5  1.930 ulasan

Everything good except .....

Catatan Tripadvisor 3.0/5

MrFlibble4747 Ulasan TripAdvisor tersertifikasi

Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will get instant feedback!

Dear Mr. Flibble, Thank you for sharing your feedback. We’re very sorry to hear about your experience at breakfast — this is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team to ensure hot food is consistently served and temperature-checked before service. We appreciate your understanding and hope that your next breakfast experience with us was much improved. Thank you again for bringing this to our attention. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Memorable party at the Mercure.

Catatan Tripadvisor 5.0/5

Chaz M Ulasan TripAdvisor tersertifikasi

Thank you to Kay and staff for a truly memorable experience celebrating my wife’s Birthday party in the Manata room at the Mercure Resort Queenstown. The staff were friendly, the food was great and the views of the lake are amazing. Anyone considering a special event party, We would recommend Mercure at Queenstown from our personal experience.

Dear Chaz , Thank you so much for your wonderful feedback! We’re thrilled to hear that your wife’s birthday celebration in the Manata Room was such a memorable experience. Kay and the team will be delighted to know their service and attention helped make your event special. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Mercure Queenstown Resort again soon — perhaps for your next celebration! Warm regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Favourite in Queenstown

Catatan Tripadvisor 5.0/5

anapaulalra79 Ulasan TripAdvisor tersertifikasi

It was my 7th stay at this hotel, since 2017. The views are stunning and the service is always great. The South Korean lady from the front desk was amazing with me and my family, providing us a nice room with perfect views, and the manager Singh wrote us a beautiful welcome card with a delicious plate of sweets. The bartender from lounge is also a really polite and delivers great service. The only negative point: they start to charge us for parking.

Dear anapaulalra79 Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them. I have noted your comments about parking. Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit! Kind regards, Alex Andrew Assistant Manager Mercure Queenstown Resort Team

Good but nothing special services

Catatan Tripadvisor 5.0/5

travluxuryaddicted_ Keluarga - Ulasan TripAdvisor tersertifikasi

Just perfect, the property was good. Combine the classic and modern architecture. Staying for 3 N and not disaapoint. The view was amazing ( mountain & lake view), the room just a basic room but clean enough and quite spacious. Just another basic breakfast at the hotel nothing special. Tips: if you bring rental car just park on the outside parking so you dont need to pay the bills, saving 15 NZD/ night.

Dear Matthew, Thank you for sharing your detailed feedback with us. We’re glad to hear that you enjoyed the unique blend of classic and modern architecture of our property, as well as the stunning mountain and lake views during your 3-night stay. We appreciate your kind words about the spacious and clean rooms. We also take note of your comments regarding the breakfast, and we’re always looking for ways to enhance our offerings. Thank you for sharing the parking tip for guests with rental cars—it’s helpful advice for those looking to save on parking fees. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Warmest Regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

Catatan tamu Avis 4.5/5

E. E. Keluarga - Ulasan terverifikasi ALL

Kebetulan kamar yang kami tempati dekat dengan lift Karyawan, yang sepertinya sudah harus diganti/service karena setiap naik dan turun menimbulkan suara seperti erangan dinosaurus.

Dear E., Thank you for your valuable feedback. We truly appreciate you bringing this to our attention. We apologize for the noise caused by the elevator near your room. While we are currently limited in the structural changes we can make, we have taken steps to mitigate the disturbance, such as turning off the elevator during night hours to minimize noise. Please rest assured that guest comfort remains our priority, and we’re continuously exploring long-term solutions to improve the experience. We hope to welcome you again in the future and provide a more pleasant stay. Warm regards, Lucy King-O'Donnell Assistant Manager Mercure Queenstown Resort

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 722 ulasan 7.6/10 Lokasi
  • 1.484 ulasan 7.7/10 Kamar
  • 1.040 ulasan 8.3/10 Pelayanan
  • 29 ulasan 5.5/10 Internet
  • 376 ulasan 5.9/10 Kebersihan
  • 318 ulasan 6.4/10 Sarapan
  • 281 ulasan 6.1/10 Kesepadanan nilai

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