Mercure Queenstown Resort bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.675 ulasan

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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

Deskripsi

Keistimewaan hotel

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

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Lokasi hotel

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Telepon
Fax +64 3 442 7354

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.675 ulasan

Peringkat TripAdvisor  4.0/5  1.917 ulasan

Great Location and Hotel

Catatan Tripadvisor 5.0/5

aegnos41 Solo travel - Ulasan TripAdvisor tersertifikasi

this was a one night stay and I was very surprisd by the quality and the location of this mercure hotel I was upgraded to one of the lower terrce rooms which look directly out onto the harbour. The view from the window was SUPERB!! The outside Bar area had an equally great view. I had dinner in the restaurant and was equally impressed by the quality of food All this does come at a price and the hotel is not cheap but IMHO well worth the extra

Not as great as usual

Catatan Tripadvisor 3.0/5

Southisletraveller Friends getaway - Ulasan TripAdvisor tersertifikasi

We had dinner with friends as we always do when in Queenstown. Our friends were staying at the Kamana hotel and we wanted to show them the Mercure. Lucy was exceptional and Malachy and Rose were excellent. A wonderful group of staff. The ladies had salmon and us guys had steak. My only negative with your dining ever was the steak. I have loved in the past your 400 GM steaks. Now we ordered the 200 GM steaks. The quality was great but the meal was underwhelming in content. A small steak, 3 potatoes and some veg. I don't understand food economics but the steak was too small for a quality restaurant and not worth the price.

Nice hotel

Catatan Tripadvisor 4.0/5

Aashild G Couples - Ulasan TripAdvisor tersertifikasi

A great place to stay about 2 km outside Queenstown. A fantastic view from the restaurant, but with a garden view, it was not much to see. The breakfast was ok, but not a lot of choice, and the bread was very limited. The staff was smiling and helpful at all times. A place we can recommend, but too many hills if you want to walk to the town.

Dear Aashild G, Thank you for your kind review! We’re thrilled to hear you enjoyed our fantastic views and found our staff to be helpful and friendly. Your feedback about the breakfast is invaluable, we’ll be sure to take it into consideration as we work to expand our offerings. We understand that the hill to and from town can be a challenge, but we’re glad you found value in your stay overall. Thank you for recommending us and we hope to welcome you back for another visit soon! Warm regards, Kay

Excellent value

Catatan Tripadvisor 5.0/5

Teresa L Keluarga - Ulasan TripAdvisor tersertifikasi

I agree with earlier reviews that the hotel is due for refurbishment and renovations in places. But. It is a beautiful hotel, still. For this price, where else in this area can you get a table at breakfast and dinner with those views, or sit by a stone fireplace with a glass of wine with those views, or snag a room with those views? It's right next door to a hospitality training facility, and if any students are training at the hotel, they are putting in a lot of effort to be good at what they do: service overall was excellent, and almost all the staff we encountered were exceptionally friendly and helpful. Special thanks to all three of the breakfast managers we encountered for all their help with dietary requirements, and to Hannah, Anu, and Mercedes at reception. I was perfectly happy to trade off the ageing decor and extra two minutes' drive out of Queenstown for a great rate, warm and friendly service, incredible views, and all the facilities of what is essentially still a five star hotel if you have the mindset to see it for what it is. We extended our stay by several days and would happily stay here again. Tips: Plenty of gluten free options. The walk into Queenstown is much shorter than Google maps suggests, but it is uphill for the first two hundred metres and will take longer for younger walkers or those with adaptive needs. Coming back is mostly uphill from the lake, or it's a couple of stops on the bus from the Crowne Plaza bus stop to the Heritage bus stop, and a short uphill walk from there. Or get off at the next stop and it's an easy 4 minute downhill walk instead. There's a beautiful walk down to the lake esplanade via the trail just past the Heritage bus stop -- much nicer than the sidewalk, and my kids loved it.

Dear Teresa L, Thank you for taking the time to share your thoughtful feedback, we have marked this as a favourite of ours, it was so lovely to read! We're delighted to hear that you enjoyed the beautiful views and our warm, friendly service. Your recognition of our staff truly means a lot to us. We appreciate your understanding regarding our need for refurbishment, and we’re actively working on plans to enhance the experience for our guests. It's great to hear that you found value in your stay and that you enjoyed the gluten-free options we provide. Thank you for the helpful tips about the walk to Queenstown; we’re sure they will be useful for future guests. We look forward to welcoming you back for another stay soon! Warm regards, Kay

Excellent stay

Catatan Tripadvisor 5.0/5

amirsohil Ulasan TripAdvisor tersertifikasi

Friendly staff, nice design, good food. Staff are friendly, special thank housekeeping staff conrodo,ayani and shunta they cleaning nicely room bed was amazing the foods are yummy. Comfortable bed and hot water pooI love it and sure will go again .

Dear Amir, Thank you so much for your wonderful review and for choosing to stay at Mercure Queenstown Resort! We’re delighted to hear that you enjoyed your stay, from the friendly service and stylish design to the comfortable beds and delicious food. It’s especially gratifying to know that our housekeeping staff - Conrodo, Ayani, and Shunta — made a positive impression. We’ll be sure to pass along your kind words to them! We look forward to welcoming you back for another exceptional stay in the future. Kind regards, Amy McMahon, Assistant Manager Mercure Queenstown Resort

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 703 ulasan 7.9/10 Lokasi
  • 1.573 ulasan 7.9/10 Kamar
  • 1.131 ulasan 8.6/10 Pelayanan
  • 17 ulasan 5.1/10 Internet
  • 404 ulasan 6/10 Kebersihan
  • 339 ulasan 5.8/10 Sarapan
  • 264 ulasan 6.4/10 Kesepadanan nilai

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