Novotel Queenstown Lakeside bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.861 ulasan

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Novotel Queenstown Lakeside - Image 1
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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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Lokasi hotel

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
Selandia Baru

GPS:-45.033729, 168.661759

Telepon
Fax +64 3 442 7469

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

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Peringkat ALL  4.3/5  2.861 ulasan

Peringkat TripAdvisor  4.2/5  4.036 ulasan

This property should pay more attention to its rooms.

Catatan Tripadvisor 3.0/5

Annette H Friends getaway - Ulasan TripAdvisor tersertifikasi

This property is in a great location and the morning breakfast is very good. However, the rooms are subpar. In my room, there was a missing light, the primary outlets near the desk did not work so I was forced to charge my devices alternately with my tea kettle. The toilets do not flush completely and require repeated flushing whenever they are used. Another friend indicated that her bathroom sink was leaking all over the floor.

Kia ora, Thank you for sharing your feedback. We are pleased to hear you enjoyed our central location and morning breakfast. However, we sincerely apologise that the condition of your room did not meet expectations. The missing light and non functioning outlets near the desk are certainly not acceptable, and we understand how inconvenient this must have been, particularly when trying to charge your devices. The flushing issue you described, along with your friend’s leaking sink, is also concerning and does not reflect the standard we aim to provide. Please be assured that this feedback has been shared with our Maintenance team for immediate inspection and follow up. We take these matters seriously, and your comments help us recognise where improvements are needed. Should any issues arise during a future stay, we encourage guests to contact our Reception team straight away so we can resolve concerns promptly. We appreciate you bringing this to our attention and hope we will have the opportunity to provide you with a much improved experience in the future. Sincerely, Guest Relations Team Novotel Queenstown Lakeside.

An Esteemed Queenstown Hotel Destination

Catatan Tripadvisor 4.0/5

Dennis F Ulasan TripAdvisor tersertifikasi

Perfect location just steps from lakeside as well as the Community Gardens and a huge variety of restaurant and shopping locations in downtown Queenstown. The hotel offers excellent service and food plus daily maid service. We stayed here 4 nights and were most pleased with the total experience.

Thank you for your wonderful feedback and for sharing your experience with us. We’re delighted to hear that you enjoyed our prime lakeside location, with easy access to the Gardens, restaurants, and shopping in central Queenstown. It’s great to know that our service, food offerings, and daily housekeeping all contributed to a stay you were pleased with throughout your four nights. We truly appreciate you choosing to stay with us and hope to welcome you back to Novotel Queenstown Lakeside on your next visit. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside

Good location.

Catatan Tripadvisor 4.0/5

CherieClenick Ulasan TripAdvisor tersertifikasi

Great location. We were on the bottom floor facing the Main Street. Room was clean and semi refurbished. Still very 90s vibe with an older bathroom. Breakfast was super average - we would go up around 8am and the food was either running out or old and soggy. The egg station was unmanned and whilst had potential to be good. It wasn’t. Overall the location was the main sell, rooms are clean and tidy but when you are paying over $500 AUD you tend to judge more harshly.

Kia ora Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our location and found your room clean and tidy. At the same time, we’re sorry to read that other aspects of your stay did not meet expectations, particularly in relation to breakfast and overall value. Your comments about the breakfast experience have been noted and shared with our food and beverage team, as consistency and freshness are very important to us. We also appreciate your honest remarks regarding the room style and bathroom, and we understand that expectations are higher at this price point. Thank you again for your constructive feedback. It helps us identify where we can improve, and we hope to have the opportunity to provide a better experience should you choose to stay with us again. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Nice stay

Catatan Tripadvisor 5.0/5

Alyda123 Ulasan TripAdvisor tersertifikasi

We stayed at this hotel for 2 nights, were were on the ground floor, the hotel is in a great position to explore the town, we had dinner one night in the bar area, the food was nice and well presented. Our room was excellent it was clean and tidy and had everything we needed for our stay, this is the perfect place to stay if you are visiting this area. We went on the cable car ride and the Luge experience, well worth it and great views of the town. Just one word of warning. IF YOU ARE GOING TO BOOK THIS HOTEL AND YOU ARE TRAVELLING BY CAR, YOU MUST PRE BOOK A PARKING SPACE WITH THE HOTEL. We had booked through a third party and arrived about 19.00 in the evening, parking then is an absolute nightmare, we used MAN Street car park overnight 25 Dollars if you collect your car before 10am , we then parked on Adelaide Street, this is free all day, about 10 mins walk from the hotel, then Man Street again overnight

Kia ora, Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear you enjoyed our central location, found your room clean and comfortable, and had a nice dining experience in the bar. It’s also great to know you enjoyed the Skyline gondola and Luge experience — the views really are special. Thank you as well for sharing your parking tips with future guests. Parking in Queenstown can certainly be challenging, particularly in the evenings, and we appreciate you highlighting the importance of planning ahead when travelling by car. Your comments are helpful for others considering their options. We’re glad your overall stay was a positive one and hope to welcome you back again should you return to Queenstown. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Great location by the lake

Catatan Tripadvisor 4.0/5

GlobetrottingSwede Ulasan TripAdvisor tersertifikasi

The hotel is functional and has no particular charm. It caters for groups and individual travelers. Good breakfast buffet, but don’t bother with any other meals, since they’re plenty of places to eat nearby.

Kia ora Thank you for taking the time to share your feedback. We appreciate your honest comments and are pleased to hear that you enjoyed the breakfast buffet. Our central location does place guests within easy walking distance of many excellent dining options, which many visitors find convenient during their stay. We understand your perspective regarding the overall feel of the hotel and value your feedback, as it helps us identify areas where we can continue to improve the guest experience. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Sincerely, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.025 ulasan 9.1/10 Lokasi
  • 1.878 ulasan 6.1/10 Kamar
  • 1.829 ulasan 8.4/10 Pelayanan
  • 23 ulasan 6/10 Internet
  • 744 ulasan 5.6/10 Kenyamanan
  • 571 ulasan 3.5/10 Suasana
  • 520 ulasan 5.2/10 Fasilitas
  • 513 ulasan 8.3/10 Sarapan

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