Novotel Queenstown Lakeside bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.809 ulasan

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Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
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Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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Lokasi hotel

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
Selandia Baru

GPS:-45.033729, 168.661759

Telepon
Fax +64 3 442 7469

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

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Peringkat ALL  4.3/5  2.809 ulasan

Peringkat TripAdvisor  4.2/5  4.028 ulasan

4.5 for Location and Service

Catatan Tripadvisor 4.0/5

dragon789w Ulasan TripAdvisor tersertifikasi

My wife and I had flown in from Melbourne and stayed at Novotel. It is very centrally located in Queenstown, very near downtown and lots of shops, and yet, it did seem like it was in a relatively quiet area of town. It took about 5 minutes to get to the heart of shopping centers, restaurants, and cruise ships. Room seemed so nice and clean. Not that we used it, but we were surprised that there was a bathtub - first one after 15 days in Australia! And ... a first for us: Heated towel rack! Oooh, on a cold day or after a shower, it feels so good against the skin! One item that is missing are electrical outlets near the beds - they're across the room! Why doesn't a hotel place electrical outlets by each bedside? Another problem: if you are using an electrical converter, many of the outlets are very close to the "On/Off" button, so if you push the converter too high and/or high, it's turned off! You'd think that the "On/Off" button would be positioned higher so the electrical converter would affect it, Breakfast was about 'normal' for hotel - nothing unusual or outstanding. Service people were very friendly and helpful.

Kia Ora Thank you for sharing your detailed feedback. We’re very pleased to hear that our central location suited your visit and that you enjoyed the comfort of your room, including features like the bathtub and heated towel rack — they’re favourites for many guests, especially on cooler days. We also appreciate your helpful comments regarding electrical outlets. Having bedside access is important for convenience, and your notes about the placement and interaction with converters are valuable as we continue reviewing room features and improvements. It’s lovely to hear that our team made a positive impression with their friendly and helpful service. Thank you again for taking the time to share your experience, and we hope to welcome you back on your next visit to Queenstown. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Can’t beat the location!

Catatan Tripadvisor 5.0/5

mortyatport Ulasan TripAdvisor tersertifikasi

My husband and I stayed here for five nights as we explored Queenstown and surrounding area. What we really liked about the location was that while you are so close to the entire “downtown” core of Queenstown, you are also kind of tucked away on the last side street so you are close to the hustle and bustle while also being a bit secluded. We also really enjoyed the proximity to Queenstown Gardens which is an absolute gem. Many restaurants are nearby as well. The bed was comfortable and we found being at the far end of the hallway with a view to the gondola, our room was very quiet every night. Staff were all very helpful and friendly.

Kia Ora Thank you for sharing such thoughtful feedback. We’re very pleased to hear that you and your husband enjoyed your five-night stay with us and that our location offered the best of both worlds — close to the energy of Queenstown’s centre while still feeling a little tucked away. It’s wonderful that the proximity to Queenstown Gardens, local restaurants, and the lakeside made your visit even more enjoyable. We’re also glad to hear that you found your room comfortable and quiet, especially with that lovely gondola view. Your kind words about our staff are greatly appreciated and will be shared with the team. Thank you again for choosing to stay with us while exploring Queenstown and its surrounds. We hope to welcome you both back on a future trip. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Great stay

Catatan Tripadvisor 5.0/5

margaret l Ulasan TripAdvisor tersertifikasi

Friendly helpful staff bed was comfortable, checkin was quick, breakfast had lots of options. Short walk to the gardens or lakeside.

Dear Margaret Thank you for your feedback. We’re very pleased to hear that you had a great stay and that our team made you feel welcome. It’s great to know the bed was comfortable, check-in was smooth, and breakfast offered plenty of choice. We’re also glad you enjoyed being just a short walk from the gardens and lakeside. We appreciate you choosing to stay with us and hope to welcome you back again soon. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Eat, Drink & be WOWED!

Catatan Tripadvisor 5.0/5

Atinesh P Ulasan TripAdvisor tersertifikasi

I don't often write reviews, but the team at Novotel Lakeside absolutely deserves a shout-out. They are the secret ingredient that takes this place from a good bar to a great one. We were in Queenstown taking a stroll along the lakeside when we decided to check out the bar at Novotel. From the moment we walked in, we were greeted with genuine smiles. The mixologists were true experts. We ended up trying nearly all the available cocktails. Loved the Manhattan and the Apple Bourbon. The food was phenomenal especially the braised lamb. Do try it if you get a chance. I am definitely going back for more! A round of applause to Christian, Martin, Prabhat, Sonia and Merlyn. Keep doing what you are doing. You guys are amazing! If you're looking for a place with not only great drinks but also a warm, professional, and fun-loving staff, this is it. Management should be very proud of the team they've built. You have a truly valuable team here - do everything you can to retain them.

Thank you for taking the time to share such an enthusiastic review. It’s wonderful to hear that your visit to our bar became a highlight of your time in Queenstown. We’re pleased to know you enjoyed the cocktails (The Apple Bourbon is also my favorite) and that the braised lamb stood out as a memorable dish. We also appreciate your comments about the team. Christian, Martin, Prabhat, Sonia, and Merlyn are all dedicated to creating a welcoming atmosphere, and it’s clear from your experience that their passion and professionalism came through. They work hard to ensure every guest feels at ease and well cared for, whether someone pops in for a drink or settles in for a full dining experience. Your feedback will mean a great deal to them, and to the wider team as well. Thank you again for visiting and for offering such thoughtful praise. We look forward to welcoming you back for another round of cocktails and great food whenever you are next by the lakeside. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Go to the Sofitel instead

Catatan Tripadvisor 3.0/5

World-travel-MS Ulasan TripAdvisor tersertifikasi

As other reviews have mentioned the Novotel is quite a tired hotel that could definitely use an upgrade. We stayed 3 nights at the Sofitel Queenstown and it is a world of difference for a very similar price. Luckily we only had 1 night, as the room is smallish and the bathroom tiny. Amenities are non existent, with a few instant coffee and tea packets, compared to the Sofitel which has a Nespresso machine, quality teas and snacks ect. Location is nice at the end near the botanic gardens. We had a 12pm check out but found we had been locked out of our room at 1115 as the check out time passed and had to get the card rekeyed. Definitely stay at the Sofitel instead if you are an Accor member as they provide the free afternoon tea, canapés and the welcome gift, none of this is at the Novotel.

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly in comparison to your experience at Sofitel. While both hotels are part of the Accor family, they do operate at different brand levels, with Sofitel offering a luxury experience with a wider range of premium inclusions. At Novotel, we focus on comfort in a relaxed family friendly environment, and some amenities and services differ as a result. We appreciate you mentioning the room setup and amenities. Nespresso machines are available in some of our higher category rooms, and we apologise if this was not clear at the time of booking. Your comments regarding the check out card timing are also noted. Being locked out before returning to your room would have been frustrating, and we apologize for the inconvenience. We will review the timing on our key system to ensure this is handled more smoothly. It is helpful to know how your stay compared to others you have experienced, and your feedback will be shared with the team as we continue to work on improvements across our rooms and overall guest experience. Thank you again for sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.021 ulasan 9.3/10 Lokasi
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  • 1.802 ulasan 8.5/10 Pelayanan
  • 25 ulasan 6.4/10 Internet
  • 744 ulasan 5.6/10 Kenyamanan
  • 555 ulasan 3.6/10 Suasana
  • 517 ulasan 5.4/10 Fasilitas
  • 510 ulasan 8.3/10 Sarapan

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