Novotel Queenstown Lakeside bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.065 ulasan

Jaminan Harga
Terbaik
Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telepon
Fax +64 3 442 7469

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  3.065 ulasan

Peringkat TripAdvisor  4.2/5  4.005 ulasan

Some direction would be good - where do we find breakfast?

Catatan Tripadvisor 4.0/5

Sue W Ulasan TripAdvisor tersertifikasi

Dear SueW238, Thank you so much for your 4-star rating! We're delighted to hear that you enjoyed your overall experience at Novotel Queenstown Lakeside. We truly appreciate your feedback—it helps us improve. I'm happy to let you know that, based on your comments, we’ve now made breakfast timings clearly visible in the public areas of the hotel for our guests’ convenience. Regarding the QR code and compendiums, we understand your perspective. As part of our commitment to sustainability, we’ve transitioned away from printed materials in line with our brand’s environmental goals. Additionally, our Food & Beverage Manager is currently reviewing the bar’s closing hours in response to your suggestion. Thanks again for sharing your thoughts, and we hope to welcome you back again soon!

Great Location, Disinterested Staff

Catatan Tripadvisor 2.0/5

perry954 Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear perry954, I'm truly sorry to hear that your recent stay at Novotel Queenstown Lakeside did not meet your expectations. I’ve reviewed our daily guest relations logs but have not been able to identify the specific details of your concern. I would greatly appreciate the opportunity to resolve this matter for you directly as I am keen to better understand and address the issue. Please feel free to reach out to me at annika.worth@accor.com.

Very Popular Hotel

Catatan Tripadvisor 5.0/5

Colin W Ulasan TripAdvisor tersertifikasi

Dear CoINP, Reading your review has made my day .... so grateful for your positive sentiment and comments. We very much look forward to seeing you again when you visit our special part of our beautiful country.

Beautiful hotel clean tidy and very friendly staff.poor service at our dinner where it appears your larger event was tak

Catatan Tripadvisor 4.0/5

Scenic27187637635 Friends getaway - Ulasan TripAdvisor tersertifikasi

Dear Scenic27187637635, Thank you for your feedback. I understand that last Thursday’s events, with their mix of activities, resulted in a certain level of congestion and disruption. The combination of operational factors, including the weather, led to five events sharing the public areas, restaurant, and meeting room facilities. Prior to the evening, our team did approach each group to see if they would be open to adjusting their timing to avoid simultaneous food and drink service. Unfortunately, no one opted for an earlier or later time frame. When groups do not specifically request a private meeting room and share the restaurant with other guests, we face inherent challenges in managing these overlapping schedules. While our team did everything possible to ensure all guests were looked after, I regret that in the case of your group’s dinner, we fell short in a few areas. Complimentary drinks were offered, and I’m unsure why this gesture of goodwill was not extended to you. I will follow up with the supervisor on duty to understand what happened, as I know he was committed to making your experience a positive one. He will certainly be upset to learn that your group was not properly accommodated, as he genuinely tried his best to address any concerns. Once again, I sincerely apologize for any inconvenience caused, and I appreciate your understanding as we work to improve our service for future events.

Great staff very comfortable beds

Catatan Tripadvisor 5.0/5

Kiwi12 Couples - Ulasan TripAdvisor tersertifikasi

Welcome back Kiwi12, A 5 Star review ... Thank you ! Delighted to hear that our recent guest lift renovations are providing a desperately needed service and access enhancement. It is a pleasure to have you staying with us once again, we look forward to see you again.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.102 ulasan 9.3/10 Lokasi
  • 1.950 ulasan 6.1/10 Kamar
  • 1.963 ulasan 8.9/10 Pelayanan
  • 22 ulasan 5.9/10 Internet
  • 744 ulasan 5.5/10 Kenyamanan
  • 559 ulasan 3.3/10 Suasana
  • 558 ulasan 5/10 Fasilitas
  • 544 ulasan 6.5/10 Kebersihan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.