Novotel Queenstown Lakeside bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.951 ulasan

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Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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Lokasi hotel

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telepon
Fax +64 3 442 7469

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

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Peringkat ALL  4.3/5  3.951 ulasan

Peringkat TripAdvisor  4.0/5  3.978 ulasan

Sertifikat keunggulan 2023

Good location , Horrible rooms

Catatan Tripadvisor 2.0/5

Charley Wright R Keluarga - Ulasan TripAdvisor tersertifikasi

The rooms are really small , don’t expect being able to fit 3 people in the rooms comfortably. The hotel is located in a great place but that’s is the only thing going for this hotel. Stayed a week in this hotel and couldn’t have had more uncomfortable experience. Had to pay an extra 20 dollars a night for a fold up bed that was lodged in between the DOUBLE bed and the window.

Well looked after by Novotel team

Catatan Tripadvisor 5.0/5

sydneysider17 Keluarga - Ulasan TripAdvisor tersertifikasi

Fantastic stay with staff who remember you, your preferences and take it upon themself to make the stay memorable. Celebrated my birthday during my stay and was surprised by a bottle of wine and a dessert plate in our hotel room - thank you team Novotel Queenstown

FANTASTIC VALUE. WELL APPOINTED ROOMS AND INCREDIBLE LOCATION

Catatan Tripadvisor 4.0/5

TheLuxeCritic Ulasan TripAdvisor tersertifikasi

Well equipped rooms with incredible location. The staff are friendly. The breakfast VERY AVERAGE....recommend not including breakfast with your package and going local ie. Eichardt Make sure you book Lakeside so you have the best views. Ground floor you walk right out to the lake and upstairs you have a balcony. Can't get a better location. Housekeeping are super efficient. Beds fantastic. Bedding great too.

Dear LuxeCritic Thanks for your generally positive review - it was disappointing to hear that you felt breakfast was average - we have tried hard to include a number of items such a s a fresh fruit juicer, smoked salmon and various other items to give a wide range of choices however will take your comments on board and review as we often do to see if we can improve it further. We normally get very good comments about the breakfast but we are sorry that it was not to your liking. On a positive note it appears that there were many aspects of your stay that you did enjoy so we do hope that you will return some time and see us again. thanks for your feedback Jim Moore General Manager

Very pleasantly surprised

Catatan Tripadvisor 5.0/5

afrowoman Ulasan TripAdvisor tersertifikasi

When I discovered my husband had booked at this hotel, after reading all the negative reviews, I was very upset and expecting a stay from hell there. Well, we were very pleasantly surprised. The day before we arrived they contacted us asking if we'd like an upgrade, we said yes, they upgraded us to a room with a king size bed. The room very clean (I am extremely fussy about cleanliness) and pleasantly decorated. The buffet breakfast was very good value for money and all the staff we interacted with were very courteous & friendly. The hotel is smack bang in the middle of everything. Everything is within walking distance. The only things I would criticise is that there's no complimentary water in the room and ou room was at the back and we could hear the rubbish truck (?) in the wee hours of the morning.

Dear afrowoman Thanks for your review and for staying - great to hear we looked after you well. When looking at reviews you will always find negative comments for any business and yes you can be aware of these and read into them what you will - we want all our guests to be happy but not all guests end up in the best place for them and in some cases we do get it wrong. When I go travelling I tend to note the percentage of good vs bad - 85% of our reviews are very good and excellent - less than 4% are poor or terrible and then others are ok - I think this reflects fairly well on the hotel at its age and stage and yes our owners will upgrade at some point - hopefully soon. We do not promote complimentary water - the water in the rooms is perfectly fine to drink and we live in an environment where water is plentiful but resources are under pressure - so the use of plastics - particularly single use ones are being done away with - and even recycling of glass in Queenstown is problematic. We are working to install drinking fountains/refilling stations so that guests can get ample supply of filtered water as they require. We hope to see you again soon Jim Moore General Manager

Another fantastic stay at Novotel.

Catatan Tripadvisor 5.0/5

Roxanne A Ulasan TripAdvisor tersertifikasi

This is the second time I have stayed with Novotel Queenstown Lakeside, and they certainly did not disappoint! After a seamless checkin on line, I received a complimentary upgrade upon key collection and found myself in an alpine view room with vistas from the lake to the gondola and beyond. The daily buffet breakfast was superb, as was the in room dining! Staff were incredibly helpful and friendly, and always manage to achieve whatever is required or requested! And you cannot beat the location! I look forward to staying again in the future.

Dear roxanne Great location with good view, good room, superb breakfast, helpful and friendly staff - looks like we ticked all the right boxes and you had a good stay. Thanks for the feedback - this has been passed on. Hope to see you again soon Jim Moore General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.161 ulasan 9.4/10 Lokasi
  • 2.180 ulasan 6/10 Kamar
  • 2.195 ulasan 8.9/10 Pelayanan
  • 24 ulasan 3.7/10 Internet
  • 798 ulasan 5.4/10 Kenyamanan
  • 674 ulasan 6.1/10 Kebersihan
  • 612 ulasan 4.3/10 Fasilitas
  • 583 ulasan 7.5/10 Sarapan

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