Novotel Queenstown Lakeside bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 2.783 ulasan

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Novotel Queenstown Lakeside - Image 1
Novotel Queenstown Lakeside - Image 2
Novotel Queenstown Lakeside - Image 3
Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

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Lokasi hotel

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
Selandia Baru

GPS:-45.033729, 168.661759

Telepon
Fax +64 3 442 7469

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

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Peringkat ALL  4.3/5  2.783 ulasan

Peringkat TripAdvisor  4.2/5  4.026 ulasan

Eat, Drink & be WOWED!

Catatan Tripadvisor 5.0/5

Atinesh P Ulasan TripAdvisor tersertifikasi

I don't often write reviews, but the team at Novotel Lakeside absolutely deserves a shout-out. They are the secret ingredient that takes this place from a good bar to a great one. We were in Queenstown taking a stroll along the lakeside when we decided to check out the bar at Novotel. From the moment we walked in, we were greeted with genuine smiles. The mixologists were true experts. We ended up trying nearly all the available cocktails. Loved the Manhattan and the Apple Bourbon. The food was phenomenal especially the braised lamb. Do try it if you get a chance. I am definitely going back for more! A round of applause to Christian, Martin, Prabhat, Sonia and Merlyn. Keep doing what you are doing. You guys are amazing! If you're looking for a place with not only great drinks but also a warm, professional, and fun-loving staff, this is it. Management should be very proud of the team they've built. You have a truly valuable team here - do everything you can to retain them.

Thank you for taking the time to share such an enthusiastic review. It’s wonderful to hear that your visit to our bar became a highlight of your time in Queenstown. We’re pleased to know you enjoyed the cocktails (The Apple Bourbon is also my favorite) and that the braised lamb stood out as a memorable dish. We also appreciate your comments about the team. Christian, Martin, Prabhat, Sonia, and Merlyn are all dedicated to creating a welcoming atmosphere, and it’s clear from your experience that their passion and professionalism came through. They work hard to ensure every guest feels at ease and well cared for, whether someone pops in for a drink or settles in for a full dining experience. Your feedback will mean a great deal to them, and to the wider team as well. Thank you again for visiting and for offering such thoughtful praise. We look forward to welcoming you back for another round of cocktails and great food whenever you are next by the lakeside. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Go to the Sofitel instead

Catatan Tripadvisor 3.0/5

World-travel-MS Ulasan TripAdvisor tersertifikasi

As other reviews have mentioned the Novotel is quite a tired hotel that could definitely use an upgrade. We stayed 3 nights at the Sofitel Queenstown and it is a world of difference for a very similar price. Luckily we only had 1 night, as the room is smallish and the bathroom tiny. Amenities are non existent, with a few instant coffee and tea packets, compared to the Sofitel which has a Nespresso machine, quality teas and snacks ect. Location is nice at the end near the botanic gardens. We had a 12pm check out but found we had been locked out of our room at 1115 as the check out time passed and had to get the card rekeyed. Definitely stay at the Sofitel instead if you are an Accor member as they provide the free afternoon tea, canapés and the welcome gift, none of this is at the Novotel.

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly in comparison to your experience at Sofitel. While both hotels are part of the Accor family, they do operate at different brand levels, with Sofitel offering a luxury experience with a wider range of premium inclusions. At Novotel, we focus on comfort in a relaxed family friendly environment, and some amenities and services differ as a result. We appreciate you mentioning the room setup and amenities. Nespresso machines are available in some of our higher category rooms, and we apologise if this was not clear at the time of booking. Your comments regarding the check out card timing are also noted. Being locked out before returning to your room would have been frustrating, and we apologize for the inconvenience. We will review the timing on our key system to ensure this is handled more smoothly. It is helpful to know how your stay compared to others you have experienced, and your feedback will be shared with the team as we continue to work on improvements across our rooms and overall guest experience. Thank you again for sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Could do with some TLC

Catatan Tripadvisor 4.0/5

854rif Ulasan TripAdvisor tersertifikasi

The hotel is located on the Lakeside. Activities are plenty nearby including, restaurants, bars and tourist booking businesses. Plenty of stall eateries on the lakeside too. The one bedroom suites are spacious and have a small balcony, standing only, to enjoy the great views of the lake. The bar is nicely located in the middle of the ground floor with plenty of seating. The lobby is small and can get noisy at times. The rooms has all amenities expected at such a hotel rating. Furniture is a little oldish and could do with some renovations, so does the lobby. The bed and couch are soft to sit on and can also do with upgrades. All in all, an enjoyable stay but the hotel could do with some TLC.

Thank you for taking the time to share your detailed feedback. We're so pleased to hear that you enjoyed your stay with us and that our lakeside location, bar area, and nearby activities all contributed to a positive experience. It’s wonderful to know you found your suite spacious and well equipped for a relaxing stay. We appreciate your comments regarding the furnishings and general appearance of some areas of the hotel. Your feedback is valuable, and we’re currently reviewing ways to refresh parts of the property to enhance guest comfort and overall atmosphere. It’s great to know your stay was enjoyable overall, and we hope to welcome you back soon so you can experience the improvements we’re working toward. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

Great location

Catatan Tripadvisor 4.0/5

ge0teach84 Ulasan TripAdvisor tersertifikasi

Great location close to shops, lake, restaurants .wonderful breakfast selection. Eggs made to order . washer and dryers on ground floor. Shout out to a gentleman who helped us find public restrooms when hotel had no water for awhile while city worked on it. Rooms had safe. Adequate size. We had sliding glass doors to street with a view .

Thank you so much for your lovely review. We’re delighted to hear that you enjoyed our central lakeside location and that our breakfast selection, complete with made-to-order eggs, helped start your mornings off right. It’s also great to know you appreciated the convenience of our laundry facilities and in-room amenities. We sincerely apologize for the temporary water disruption during your stay caused by emergency external city works, and we truly appreciate your patience and understanding. A special thank you for acknowledging Vinish, who assisted you during that time, he’ll be pleased to know his helpfulness made a difference to your experience. We’re thrilled you enjoyed the comfort and views from your room, and we look forward to welcoming you back soon for another wonderful Queenstown stay. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

Amazing stay

Catatan Tripadvisor 5.0/5

Connector21350353475 Ulasan TripAdvisor tersertifikasi

Great stay! Nice hotel in a perfect location. Staff were all super friendly and helpful especially Dayana at reception, who was helpful and made us feel welcome. The breakfast buffet was also a highlight great variety and really tasty I'll definitely be back

Thank you for taking the time to share your experience. We’re so pleased to hear that you had an amazing stay and enjoyed our perfect location right in the heart of Queenstown. It’s wonderful to know our team helped make your visit so enjoyable — especially Dayana at reception, who will be delighted to know she made you feel so welcome. We’re also glad that you loved the breakfast buffet and found the variety and flavours to be a highlight of your stay. We look forward to welcoming you back again soon for another great visit to Queenstown. Warm regards, Guest Relations Team Novotel Queenstown Lakeside

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 568 ulasan 3.7/10 Suasana
  • 536 ulasan 5.2/10 Fasilitas
  • 515 ulasan 6.5/10 Kebersihan

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