Hotel St Moritz Queenstown - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.996 ulasan

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Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Deskripsi

Keistimewaan hotel

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

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Lokasi hotel

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telepon
Fax +64 3 442 4667

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

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Peringkat ALL  4.5/5  1.996 ulasan

Peringkat TripAdvisor  4.5/5  2.649 ulasan

Sertifikat keunggulan 2023

Disappointed

Catatan Tripadvisor 3.0/5

AJP1502 Ulasan TripAdvisor tersertifikasi

Our suite had a wonderful view and we found the location very convenient to walk to the town (beware if you don’t like steep hills). However, this is not a 5 star hotel. The breakfast is not great and often there was very little food available as it had run out. The toaster was appalling (at least 10 minutes to toast the bread!). Also it was not explained that coffee, other than from a thermos (really!) was extra. Housekeeping was not adequate, not only in terms of cleanliness (someone else’s mouthwash stain on the outside of the sink for at least 4 days) and lack of cleaning of the room after returning to the room at 5pm and hanging out the “please clean” sign at 8am. Also the bathrobes were awful, very clingy, and no slippers, only socks (apparently to be environmentally friendly but i believe it is a cost cutting exercise). We used the gym which was very “sad”. At this price point I expected much better,

Great hotel, within walking distance of town centre.

Catatan Tripadvisor 5.0/5

David K Couples - Ulasan TripAdvisor tersertifikasi

We had booked the St Moritz, for a piece of luxury at the end of a month long holiday in Hawaii and New Zealand. The hotel is lovely and located on a hill overlooking the beautiful lake Wakatipu and surrounding mountains. The downside of the hotel being located on a hill is the steep walk up and down to the town, but this didn’t bother us. The staff are super friendly and helpful, the rooms are of 5 star quality with all the amenities you would expect. The bed was insanely comfortable and therefore slept really well. The inclusive breakfast was excellent and dining room had great views over the lake. The nightly cost was a little over our usual budget, but it was well worth it. If you choose not to have the room cleaned, you receive a $10 per person credit to use in the restaurant, which we intend to do on our last night. Highly recommended!

Thank you for your wonderful review! We are glad you chose to stay with us for a luxurious end to your trip. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.

5 star hotel...but not 5 star service

Catatan Tripadvisor 4.0/5

Robert O Ulasan TripAdvisor tersertifikasi

The hotel is nicely located close to the lake and close to town. Own parking facility. The hotel is well decorated. Rooms are perfect and at 5 star level. So, basically everything is ready for a 5 star stay. But the service is not 5 star. Rooms were cleaned day 1 at 5 pm and day 2 at 4 pm (after complaining). Breakfast service is slow and not very competent. Coffee takes ages, eggs overcooked. Also strange that when your breakfast is included in your stay, you still have to pay extra for your breakfast coffee. If you are 5 star, and you have 5 star prices, you all so need to provide 5 star services. They are a bit penny wise and pound foolish. We asked them to print 7 pages. They wanted to charge us NZ$ 2,80 for this. Why would you do this in a 5 star hotel? It is not about the money, but the way you set the service. Pity, as the hotel is really nice and the rooms are very good.

Great place to stay

Catatan Tripadvisor 5.0/5

Darren H Ulasan TripAdvisor tersertifikasi

Beautiful views from our balcony and the restaurant. Hotel staff was super friendly and helpful. Great place to stay. Slept like a baby and got to watch the TSS Earnslaw make its voyage across Lake Wakatipu. Super cool. Great Breakfast every morning. Central location to all the fun in Queenstown.

Thank you for your wonderful review! We're so happy to hear that you enjoyed the stunning views from both your balcony and our restaurant, as well as the friendly and helpful service from our staff. It’s fantastic that you had the chance to watch the TSS Earnslaw sail across Lake Wakatipu — it’s definitely a highlight of the area! We look forward to welcoming you back soon.

Very comfortable stay

Catatan Tripadvisor 4.0/5

Alison W Ulasan TripAdvisor tersertifikasi

We had a lake view room, very nice. Great location and very friendly helpful staff. We had a lovely meal in the restaurant one evening, can definitely recommend it. Only gave it a 4 because if you use the app to order your milk you'll never get it.

Thank you so much for your kind review! We're thrilled to hear you enjoyed the lake view, our location, and the service from our friendly staff. We apologize for the issue you encountered with the app ordering. We'll certainly look into this and work on improving the process to ensure it works seamlessly for all our guests. We hope to welcome you back soon for another enjoyable stay!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 630 ulasan 8.5/10 Lokasi
  • 1.216 ulasan 8.5/10 Kamar
  • 1.033 ulasan 8.6/10 Pelayanan
  • 22 ulasan 1.4/10 Internet
  • 297 ulasan 8.6/10 Suasana
  • 265 ulasan 7.6/10 Sarapan
  • 216 ulasan 7.5/10 Kebersihan
  • 187 ulasan 3.5/10 Kesepadanan nilai

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